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    • IDBI Personal Loan Customer Care Number is Rated as "Excellent!" by 37 Users

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    For the convenience of their customers, IDBI Bank has established a dedicated helpline and customer care system. Customers can contact the customer care system to seek any assistance regarding IDBI personal loans.

    IDBI Bank Grievance Redressal

    If a customer has a grievance regarding their banking experience with IDBI, they may register the same via multiple channels available such as phone banking, SMS, branch banking, emails, website, or letters. If a customer has a grievance, they can contact the bank via any of the 3 options provided below.

    Get in Touch with Phone Banking Officials

    The first step to resolving a grievance is contacting IDBI’s phone banking officials at any of the available toll free and chargeable numbers or even via SMS. Customers can request for assistance regarding any queries, feedback or complaints regarding IDBI personal loans. The numbers are as follows:

    Toll-free Numbers for Personal Loan and Other services: 1800-200-1947 and 1800-22-1070.

    Non-Toll free Number: +91-22-66937000

    Customers Outside India: (+91-22) 6693 7000

    For registering banking related complaints via SMS, customers can send an SMS with the message as ‘IDBICARE’ to 9220800800.

    Grievance Redressal Registering via Online Form

    Customers can also register their grievance by filling up an online form that is available on the IDBI website. Once the online form has been submitted, customers can also keep track of their complaint with ‘Track complaint statuses.

    IDBI Customer Care Email ID

    Customers can also write in to IDBI Bank ether via email or via post at the provided addresses. To register your grievance via email, please send it at customercare@idbi.co.in. You may also write in to the customer care and send it at the following address:

    IDBI Customer Care Address

    Customer Care Center, IDBI Bank Ltd.19th Floor,

    IDBI Tower, WTC Complex,

    Cuffe Parade, Colaba-400 005

    When customers register a complaint via any of the channels mentioned above, they will receive a unique Complaint ID. This ID will be required if you need to escalate your complaint due to not having received a reply within 8 working days of submitting the complaint or if you are not satisfied with the response you have received. When you register your complaint, do not forget to provide essential details such as your name, your account details (customer Id or account number if you are an existing customer), your contact details (contact number, address, email) and your complaint ID.

    IDBI Bank Registered Office

    Customers can also write in to the bank or visit their registered office to resolve any queries or get in touch with the concerned official for resolution of their complaint. The address is:

    Registered Office

    IDBI Bank Ltd., IDBI Tower,

    WTC Complex, Cuffe Parade,

    Colaba, Mumbai 400005.

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    A GST rate of 18% will be applicable on banking services and products from 01 July, 2017.

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar’s partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

     

    Personal Loan Reviews

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    • IDBI Personal Loan
      "Average loan service"
      0.5 4.0/5 "Great!"
      I taken my personal loan with IDBI 10 months back. Loan amount got sanctioned the delay of 10 amount. I have applied the amount of Rs. 3 lakhs for that they have offered me a interest rate of 13% which is higher and I'm not satisfied with it. I selected the tenure period for 2 years. I have been paying the EMI of 13 K every month. I make the payment through ECS.
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      , bangalore
      Reviewed on Dec 05, 2018
    • IDBI Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      The IDBI bank has mingled with the AIR CORPORATION EMPLOYEES BANK,which has approved me a personal loan and they have disbursed the loan amount on time. The required loan amount has been disbursed and I am satisfied with it. The rate of interest and the charges are average with the AIR CORPORATION EMPLOYEES BANK.
      Was this review helpful? 6

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      , mumbai
      Reviewed on Jan 29, 2018
    • IDBI Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The customer service is better with IDBI bank,when compared with HDFC and ICICI banks . The rate of interest is nominal with IDBI when compared with other banks. The part payment is available with IDBI bank. I am satisfied with the IDBI service
      Was this review helpful? 9

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      , new delhi
      Reviewed on Oct 09, 2017
    • IDBI Personal Loan
      "SATISFACTORY"
      0.5 3.0/5 "Satisfactory"
      IDBI is okay in the rate of interest. I got the interest rate of 14% for the personal loan with the processing fee of 800 of the loan amount. Documentation process is very simple and it is surely a recommendable bank. Even they maintain good customer service.
      Was this review helpful? 4

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      , ahmedabad
      Reviewed on Sep 20, 2017
    • IDBI Personal Loan
      "Best bank"
      0.5 5.0/5 "Blown Away!"
      The executive was very knowledgeable at IDBI. When I applied for a personal loan, I only had to send him one email with all the necessary documents. From my statements to my ID and address proof and income proof as well. The process was smooth and I got the loan on time without any issues, unlike the experience I had at PNB housing finance.
      Was this review helpful? 2

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      , faridabad
      Reviewed on Aug 05, 2017
    • IDBI Personal Loan
      "Good Process"
      0.5 5.0/5 "Blown Away!"
      About fifteen years ago I had taken the personal loan from IDBI bank. The interest rate for the personal loan is around 15.5%. Document part is very simple and the bank sanctioned the loan amount on time. I am very much happy with IDBI for the personal loan.
      Was this review helpful? 2

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      , indore
      Reviewed on Jun 22, 2017
    • IDBI Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      IDBI is good in the rate of interest. I got the interest rate of 9.8% for the personal loan with the processing fee of 1% of the loan amount. Documentation process is very simple and it is surely a recommendable bank. Even they maintain good customer service.
      Was this review helpful? 6

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      , bangalore
      Reviewed on May 27, 2017
    • IDBI Personal Loan
      "Fabulous"
      0.5 5.0/5 "Blown Away!"
      I got the personal loan with the IDBI and they have provided me around 13% as interest rate . Customer service is good and the processing charges were around 3500 Rupees , which does not inclusive of insurance . The loan amount got disbursed to my account within ten days of time.
      Was this review helpful? 5

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      , hyderabad
      Reviewed on May 26, 2017
    • IDBI Personal Loan
      "Smooth process"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from IDBI and it was a smooth process. I got a good offer on the rate and charges and the process was very clear and on time. I also got the loan I was needing and the after loan services was also smooth. The documentation was also nominal.
      Was this review helpful? 3

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      , kolkata
      Reviewed on Dec 27, 2016
    • IDBI Personal Loan
      "Dont apply before a year"
      0.5 2.0/5 "Expected more"
      A general piece of advise to all, dont approach IDBI if you dont hold an account with them nor if the age of your account is less than one year. As it happened in my case when I had placed a request for this online I did not get any sort of response from them. When I phoned the bank I got to know that they were unable to process my loan as the age of my account is less than a year.
      Was this review helpful? 2

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      , pune
      Reviewed on Oct 17, 2016
    • IDBI Personal Loan
      "Easy process for loan"
      0.5 5.0/5 "Blown Away!"
      I am a existing customer at IDBI Bank. The services are good from them. I have taken a personal loan and it was a simple process. They provided a good rate of interest on the loan. It was of 11.75%. The processing charges was of 1%. It was completed with minimal documentation too.
      Was this review helpful? 2

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      , jajpur
      Reviewed on Aug 17, 2016
    • IDBI Personal Loan
      "Instant approval on loan"
      0.5 4.0/5 "Great!"
      The service provided was really good with IDBI related to the personal loan application being submitted.The interest rate applied was high with IDBI which was around 18%.They are best in processing the documents related to the loan application.
      Was this review helpful? 2

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      , jamshedpur
      Reviewed on May 06, 2016
    • IDBI Personal Loan
      "Low in rate for loan...."
      0.5 4.0/5 "Great!"
      First and foremost thing to approach the IDBI bank is their customer service. Next to that the interest rate for the personal loan where that is around 13.25% on reducing basis. Nothing shared about insurance so I have not taken insurance for the loan.
      Was this review helpful? 2

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      , tiruchirapalli
      Reviewed on Feb 19, 2016
    • IDBI Personal Loan
      "Best offer for their account holders...."
      0.5 5.0/5 "Blown Away!"
      I am an employe of IDBI Bank so, they offered staff loan which is personal loan. I got my loan without any interest as well as processing. But the thing loan amount which was very less. They offered only 2000rs even though I would recommend them to others.
      Was this review helpful? 5

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      , bangalore
      Reviewed on Feb 09, 2016
    • IDBI Personal Loan
      "Very responsive..."
      0.5 4.0/5 "Great!"
      I just approach IDBI Bank over through phone in terms of personal loan. They responded well. Their service also good when I visited the branch. After the verification they updated every thing about my loan. Rate of interest offered by them was 11 to 12% and I am comfortable with them.
      Was this review helpful? 1

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      , rajapalayam
      Reviewed on Jan 22, 2016
    • IDBI Personal Loan
      "TAT was very short..."
      0.5 5.0/5 "Blown Away!"
      I have taken the personal loan amount of 2 lakhs and for that they provided interest rate of 12.25%. Actually I have an account with IDBI so the processing charge is zero percent. Customer service is too good. Total process took only a week time post my application.
      Was this review helpful? 2

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      , mudhol
      Reviewed on Jan 15, 2016
    • IDBI Personal Loan
      "Excellent Services"
      0.5 5.0/5 "Blown Away!"
      My personal loan is from IDBI Bank. The services was very good from them. The response is good too. They offered a very good rate of interest. The processing charges was good too. I received the loan within seven days. Very good experience.
      Was this review helpful? 4

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      , karnal
      Reviewed on Nov 23, 2015
    • IDBI Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I took the personal loan from IDBI with the rate of interest of 12% and they took only 15 days to disbursed the loan amount. We can do the pre closure of the loan soon after 3 months also without any charges.
      Was this review helpful? 2

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      , kolkata
      Reviewed on Oct 01, 2015
    • IDBI Personal Loan
      "Quickly Done"
      0.5 5.0/5 "Blown Away!"
      I closed my Personal Loan with IDBI bank. They have quickly processed my loan amount which I have taken 3-4 lakhs from them. Since I am holding my saving account with them there was no much documents collected from me. The bank executive has visited me for signing my papers and I just given 2 photo copies of mine.
      Was this review helpful? 6

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      , mumbai
      Reviewed on Aug 27, 2015
    • IDBI Personal Loan
      "Great Service!"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan with IDBI Bank in Feb 2015. I took a loan amount of 2 lakhs with the tenure of 3 years. Since I am holding a salary account with them, they collected only minimal documents. I got the loan amount dispersed in 15 days.Apart from that the customer service and response was well offered from them.
      Was this review helpful? 4

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      , ahmedabad
      Reviewed on Aug 19, 2015
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