How to File an Aadhaar Related Complaint?

Data Correction: Correction in data, such as name, date of birth, birth, address, etc.

Aadhar theft or misuse of data: In case of unauthorised use of Aadhar details or case of identity theft

Problems in enrolment: Difficulties in enrolment procedure, such as incomplete process or application rejection.

Residents can voice their suggestions, grievances, and inquiries by approaching the UIDAI in the following ways:

Documents Required to File a Complaint Against Aadhaar

The following are the documents required to file a complaint against Aadhar:

1. Aadhaar card copy
2. Valid address proof

1. Identity proof such as passport, PAN card, etc.
2. Rejected receipt of authentication transaction
3. Correction form or Aadhar enrollment
4. Any other supporting documents

UIDAI Regional Support

You can file an Aadhaar-related complaint through the UIDAI regional offices across India. Here's a table summarizing the UIDAI regional offices for support:

For more detailed assistance, you can visit the UIDAI official site. This will provide a comprehensive view of regional centers, helpline numbers, and other Aadhaar services.

On UIDAI's website:

Residents can visit the official website of UIDAI by logging on to https://resident.uidai.gov.in/file-complaint. They will need to follow the steps listed below:

• They will need to type in their 14-digit enrolment ID and date and time in dd/mm/yy and hh:mm:ss) format.
• Under the personal details and contact, you will need to fill in your name, email ID, and mobile number.
• Under the location tab, you will need to fill in the pin code of your area and select the village/town/city you reside in from a drop-down list.
• Next, you will need to fill in the details of your complaint by selecting the type of your complaint, category of the same, and your remarks.
• The last step is to type in your security code that you will need to copy from the page itself.
• Once you submit the above-mentioned details, you will complaint will be filed.

How to File Aadhaar Complaints Online?

Residents of India can go online for lodging complaints or making enquiries and also can check their complaint status. The following are the steps for submitting Aadhaar complaints: ·

Step 1: Visit Aadhaar official portal of UIDAI (https://uidai.gov.in/)

Step 2: Under the ‘Grievances Redressal Mechanism’ section, click on the ‘File a Complaint’ option

Step 3: The page will be redirected to a new page (https://resident.uidai.gov.in/file-complaint)

Step 4: Personal details, such as enrolment time and enrolment ID need to be entered

Step 5: Enter the contact details, such as:

1. Email address

1. Postal code

1. Name

1. Mobile number

1. Village, town or city

Step 6: Select the category and complaint type

Step 7: Click on ‘Submit’ after writing the concern in the given box along with verification code

Step 8: After clicking on submit button, the complaint will be lodged

Grievance Redressal Channel of Aadhaar

Registering a complaint/grievance using a phone:

1. You can register your complaint/grievance by calling the toll-free number 1947.

1. The IVRS system is available in 12 languages for 24x7

1. The timing for support executive is 7 a.m. to 11 p.m. from Monday to Saturday and 8 a.m. to 5 p.m. on Sunday

1. For specific concern, individuals can choose to speak with a support executive

Registering a complaint/grievance through email:

You can also send an email to the ID help@uidai.gov.in to register your complaint/grievance.

Registering a complaint or grievance through Post and Contact Center:

1. Complaints to be written to any of the regional centers or UIDAI Headquarters

1. After examining the grievances, it will be forwarded for resolution

1. On the UIDAI website, individuals can get the contact details for regional centers

Registering a complaint or grievance through Website:

1. Individuals can reach out to the official website to lodge and track their complaints

1. To file a complaint, they need to go to the “Grievance and Feedback’ section

1. Under the ‘Check Grievance or Feedback Status’, track the status of the complaint

Registering a complaint or grievance through UIDAI headquarter and regional Offices:

1. To lodge the compliant, the individuals need to visit the UIDAI headquarter or regional office in person

1. This process is the only way for those without access to phone or online services

Significant Points About Filing Aadhaar Related Complaint

The following is the list of significant points that should be remembered about filing Aadhar related complaints:

1. Within 90 days of filing, the complaints are resolved

1. Call 1947 or check online using the complaint number, to check the status · You can also write to help@uidai.gov.in or tweet to @UIDAI · Visit https://uidai.gov.in/contact-support.html for UIDAI regional offices

How to use a chatbot to File an Aadhaar Grievance

On the UIDAI website (uidai.gov.in), a chatbot is available for prompt automated answers regarding Aadhaar and related services. It is clickable in the lower right corner of the Resident portal and the home page of the UIDAI website. The blue "Ask Aadhaar" icon allows residents to initiate a chat with the chatbot. Both Hindi and English are supported.