What to Do If Aadhaar Card Is Not Received

You have applied for an Aadhaar card. An online Aadhaar status inquiry reveals that the card is ready and dispatched. But if you have not received it yet, and you need it to link your bank account for LPG subsidy,: what would you do? At times, Aadhar cards are not delivered because of extraneous reasons. The card may not have been printed due to backlog or technical reasons or it may have been lost in transit at the post office. Even if your Aadhar card has not been delivered, you will be able to get all the benefits under the Aadhar programme, as long as the Aadhar number has been generated.

One of the problems faced by the citizens is that they are not receiving their Aadhar card. Mostly the people who had applied for it during the initial enrolment days are the ones not receiving the card on time. Till date this problem has not been fixed and the cards that are delivered are either wrongly encrypted or have faulty information on them. Before a complaint is lodged, you must understand that it can take up to 3 months for the card to reach the right person.

In order to find a solution to this problem, you can seek help from the Government helpline numbers or the portal. Some of the important contact information is provided below:

  • Call Center – 1947
  • Email – help@uidai.gov.in

In case you have recently applied for your Aadhar card, you can avail the electronic version from UIDAI portal. Access your enrolment number if you wish to know the status of your Aadhar card. If the status is successful for your Aadhar card, you can get the print out from the portal. The format of the e-Aadhar is general .pdf which is easy to download and print. You can also get it done at the UIDAI office or regional enrolment center.

Know Your UID Number

If you haven’t received your Aadhaar letter, you can obtain your Aadhar number online or through SMS. Firstly, you need to ensure that your Aadhar has been approved and generated. To confirm this, check your Aadhaar status on the Unique Identification Authority of India (UIDAI) website. For this, you need to know your enrolment ID and date/time of enrolment, which can be found on the acknowledgement slip given to you after submission of documents at the Aadhaar enrolment center.

Once your Aadhar is generated, you can get the UID number and Aadhar copy in two ways:

  • On the UIDAI website, you will be able to get an e-Aadhar in PDF format. This electronic version is as valid as an Aadhar letter. You could take a print out of this e-Aadhar as an identity or address proof.
  • You could get the Aadhar details on your mobile phone. This option is also available through the UIDAI website.

Aadhar card Not Received - Download E-Aadhar

An e-Aadhar is the soft copy of your Aadhar card. It is as valid as the hardcopy and can easily be downloaded from the UIDAI website. To obtain your e-Aadhar, follow the below steps:

  1. Select ‘Download Aadhaar’ on the main page
  2. You will be directed to the ‘E-Aadhaar’ page
  3. Enter the necessary information and click on ‘Download Aadhaar’ link at the end of the page

If you already know your Aadhar/UID number, you can choose ‘Aadhar’ instead of ‘Enrolment ID’ at the top of the form. You will then need to enter your 12-digit Aadhar number instead of the 28-digit enrolment details. The rest of the procedure is the same.

Aadhaar On Mobile

To get your Aadhar details on your mobile, follow the below procedure:

  1. Click on the ‘Get Aadhar Number on Mobile’ link
  2. Fill in your 28-digit enrolment details, mobile number and security on the form.
  3. Click on ‘Get OTP’. Once you receive the OTP on your registered mobile number, enter the OTP in the page that follows.
  4. You will receive your Aadhar details via SMS on your phone once you verify your number through the OTP.

The Aadhar letter in itself is not important. What is important is the Aadhar number, which needs to be linked to your bank account in order to receive benefits from government schemes and programmes. All banks have also been instructed to accept e-Aadhar copies instead of the copies of the original Aadhar letter as valid proofs of identity and address. So an e-Aadhar would serve all the purposes of the original Aadhar, and a mobile version is useful when you need just the Aadhar number.

Aadhaar Card Info

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