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  • Top Reasons Why Two Wheeler Insurance Claims Are Denied

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    It is not uncommon for a two wheeler insurance company to deny claims. There are obligations and stipulations that must be fulfilled by the policyholder so that there are no concerns when filing for claims. Following are the main reasons as to why an insurance company could reject your two wheeler insurance claim.

    Misrepresentation of Facts

    The most common reason why a two wheeler insurance company rejects claims in misrepresentation of facts. The insurer must have up-to-date insurance regarding the policyholder and the vehicle insured. If the company is not informed about all the details regarding the accident, the vehicle and the rider, it could reject your insurance claim. Moreover, policy rates may also change as a result of this, making it instrumental to keep your insurer updated about everything they need to know.

    Fraudulent / False Claims

    Although the aim of an insurance policy is to offer financial protection to the policyholder in times of trouble, many are known to use them to make profits. Insurance companies are rejecting an increasing number of claims from individuals who provide false information in order to gain more coverage than they require. In case the company finds anything awry, it will investigate the claim to confirm its authenticity. If an individual is found guilty of providing false information or making a fraudulent claim to get more money, not only will their claim be denied, but such an individual will also be liable for serious legal action. Fraudulent applications have the potential to put a black mark on your record, thereby making it very difficult for you to purchase a policy in the future.

    Unlawful Acts

    When making an insurance claim following a two wheeler accident, it is essential to ensure that you have not committed any unlawful acts as your claim could backfire. In case the rider was found guilty of drunken driving, riding without a valid license, or stunt driving, etc., the policy will be terminated immediately. Even if the vehicle was not being used by the policyholder, but the rider had the permission of the policyholder, the policyholder will be held liable.

    Claim Coverage

    There are several instances wherein claims are filed by individuals who haven’t checked their policy document to confirm whether or not their policy covers their claim particulars. If you have a comprehensive two wheeler insurance policy along with add-on covers, the insurance company will cover majority of the costs. However, if you have not purchased these add-ons, there is a good chance that certain costs will have to be borne by the policyholder himself. Make sure you read the fine print and gain a thorough understanding of what is covered by your policy and what is excluded before filing a claim.

    Unlicensed Driving

    It is quite common for an owner of a two wheeler to lend their vehicle to a friend. In case you lend your two wheeler to someone else, make sure that they possess a valid driving license as insurance companies do not entertain claims if the rider of the vehicle does not have a license. Since you are allowed to nominate other riders when taking out a two wheeler insurance policy, your claim will be accepted if the rider of the vehicle was a nominee who has a valid license. However, some policies only provide coverage to the regular drivers, while some offer coverage to any licensed driver or named driver. Make sure that your policy covers other drivers before filing a claim.

    Faulty Vehicle / Parts

    If your two wheeler is not in good condition and has issues such as loose brakes or faulty tyres, the insurance company can reject your claim. It is essential to ensure that your vehicle is in perfect working condition at all times so that claim settlement becomes a less tedious affair. It is also important to install security devices so that claims relating to theft can be investigated with relative ease. Make sure that your vehicle is serviced regularly as insurance companies are known to reject claims citing that the insured vehicle was not serviced as per the service intervals specified by the manufacturer.

    These are some of the circumstances under which an insurance company can reject your two wheeler insurance claim. Make sure you read through your policy document carefully and ensure that you have adhered to all the regulations before filing a claim.   

    Why Two Wheeler Insurance Claims Are Denied Reviews

  • Page 1 of 50 1 2 3 4 5
    • Shriram Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with Shriram general insurance from last 8 months, i am happy with the coverage value of this insurance policy. A premium of Rs 3200 has to be paid for 1 year for this policy. I have not claimed anything so far from this insurance policy.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Aug 17, 2018
    • Bajaj Allianz Two Wheeler Insurance
      "Good Policy"
      0.5 5.0/5 "Blown Away!"
      I have a two wheeler insurance with Bajaj Allianz from last 1 year, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. I am not aware of the premium amount of this insurance policy.
      Was this review helpful? 0
      , new delhi
      Reviewed on Aug 17, 2018
    • L and T Two Wheeler Insurance
      "Good Policy"
      0.5 3.0/5 "Satisfactory"
      I have my two wheeler insured with L& T insurance from last 6 months, i pay a premium of Rs 2600 and the amount gets auto debited from the salary account. I have not claimed anything so far with this insurance. The coverage value and plan benefits are good in this policy.
      Was this review helpful? 1
      , chennai
      Reviewed on Aug 17, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Average Service"
      0.5 4.0/5 "Great!"
      My bike is insured with the ICICI Lombard General Insurance. I have paid 5100 for first three years, the policy covers the entire bike and they also offered an IDV value 85000. I do not have any claim experience with the policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 16, 2018
    • Bajaj Allianz Two Wheeler Insurance
      "Best Policy"
      0.5 5.0/5 "Blown Away!"
      I have taken two wheeler insurance from Bajaj allianz insurance policy , i got this policy through the showroom where i got the two wheeler . Am satisfied with the premium amount which am making the payments its has good coverage . The good about their service is they used to remind the customers for renewal .
      Was this review helpful? 3
      , bangalore
      Reviewed on Aug 13, 2018
    • Oriental Insurance Two Wheeler Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a bike insurance policy with the Oriental Insurance Company. I am paying a premium of 1200, I do have a claim experience with the policy where I was able to claim 15000-16000. The whole claim process was easy and hassle free. Overall ti has been a good experience with the services.
      Was this review helpful? 2
      , chennai
      Reviewed on Aug 13, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have my two wheeler insured with IFFCO TOKYO from last 3 years, my claim experience with this insurance was good and they covered 60% which is satisfactory. A premium of Rs 1600 has to be paid for this insurance policy and i am happy with the plan benefits of this policy.
      Was this review helpful? 3
      , kolkata
      Reviewed on Aug 09, 2018
    • New India Two Wheeler Insurance
      "Good Service"
      0.5 4.5/5 "Excellent!"
      My bike is insured with the new India Assurance. I am paying the premium of 1000 per year. There is no claim experience with the policy. I haven't faced any issues with the policy so far. As long as there is no claim experience I am not able to portray their service in a correct manner.
      Was this review helpful? 6
      , hyderabad
      Reviewed on Aug 04, 2018
    • National Insurance Two Wheeler Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the Bike Insurance Policy from the national insurance. I am paying a premium of 1500 per year. There hasn't been any claims for this policy. So far I haven't faced any issues with their services. I'll have to wait and see how they respond to my claims in future if I will have any.
      Was this review helpful? 1
      , kochi
      Reviewed on Aug 04, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      My two wheeler insurance policy is with ICICI lombard from last 1 year, i am happy with the plan benefits and policy coverage of this insurance policy. I have not claimed anything so far from this insurance policy and i pay a premium of Rs 3000 every year.
      Was this review helpful? 4
      , bangalore
      Reviewed on Jul 31, 2018
    • HDFC Ergo Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      My two wheeler is insured with HDFC ERGO from last 2.5 years, i am happy with the coverage value and plan benefits of this insurance policy. I pay a premium of Rs 1150 for this insurance policy and i have not claimed anything so far from this insurance.
      Was this review helpful? 5
      , lucknow
      Reviewed on Jul 31, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I've been using the Bike Insurance policy from the ICICI Lombard. The premium is 3600 per year, the policy covers only metal parts. The premium got increased, I do not have claim experience. I make the premium payments via the agent.
      Was this review helpful? 7
      , bangalore
      Reviewed on Jul 28, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Good policy to have"
      0.5 4.0/5 "Great!"
      I have made the premium of Rs. 4500 for 1 years. Cashless service is available because its a 1 year old bike. I have not utilized their service. I can claim upto Rs. 1.80 lakhs. Cashless service also available. I have never spoke with the customer care service so far. Its a third party insurance policy.
      Was this review helpful? 6
      , bangalore
      Reviewed on Jul 26, 2018
    • Bharti Axa Two Wheeler Insurance
      "Average Service"
      0.5 4.0/5 "Great!"
      My Bike is insured with the Bharti Axa Insurance company. I am paying a premium of 1200 per year, the policy covers entire bike. I've been using the policy for the past 4 years and I do not have any claim experience with the policy so far.
      Was this review helpful? 5
      , kolkata
      Reviewed on Jul 26, 2018
    • Tata AIG Two Wheeler Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      My bike is insured with the Tata AIG . I am paying a premium of 1200 per year, it also has got Zero depreciation. I do not have any claim experience with the policy so far. Considering the premium I pay it is a recommendable policy to have.
      Was this review helpful? 5
      , new delhi
      Reviewed on Jul 26, 2018
    • Bajaj Allianz Two Wheeler Insurance
      "Average policy"
      0.5 4.0/5 "Great!"
      I am taken this policy nearly one year back from Bajaj. I don't have any claim experience so far. I'm not aware of the plans and benefits of this policy. I have paid the premium amount of Rs. 3300. I'm not aware of the bumper to bumper option. The premium amount is quite high when i compared with other companies.
      Was this review helpful? 5
      , bangalore
      Reviewed on Jul 25, 2018
    • New India Two Wheeler Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the New India Insurance bike policy for a while. I am paying a premium of 1500 per year, the policy covers the entire bike. I do not have any claim experience with the policy so far. I am paying the premium mostly online.
      Was this review helpful? 3
      , bangalore
      Reviewed on Jul 25, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have taken two wheeler insurance from ICICI Lombard general insurance for this. I made the payment for monthly through on-line banking . Customer service and response is good . It has good policy coverage with good policy benefits like vehicle towing and cashless garage.
      Was this review helpful? 4
      , new delhi
      Reviewed on Jul 25, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with ICICI lombard from last 12 years, i am happy with the coverage value of this insurance policy. A premium of Rs 1000 has to be paid for this insurance policy. I have no claim experience so far with this insurance policy.
      Was this review helpful? 4
      , chennai
      Reviewed on Jul 25, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      My bike is insured with the ICICI Lombard General Insurance. I am paying a premium of 3000 per year, the policy covers the entire bike and it also offers accidental benefits. The premium is little bit on the higher side and there hasn't been any claim made till date.
      Was this review helpful? 5
      , noida
      Reviewed on Jul 24, 2018
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