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Top Reasons Why Two Wheeler Insurance Claims Are Denied

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It is not uncommon for a two wheeler insurance company to deny claims. There are obligations and stipulations that must be fulfilled by the policyholder so that there are no concerns when filing for claims. Following are the main reasons as to why an insurance company could reject your two wheeler insurance claim.

Misrepresentation of Facts

The most common reason why a two wheeler insurance company rejects claims in misrepresentation of facts. The insurer must have up-to-date insurance regarding the policyholder and the vehicle insured. If the company is not informed about all the details regarding the accident, the vehicle and the rider, it could reject your insurance claim. Moreover, policy rates may also change as a result of this, making it instrumental to keep your insurer updated about everything they need to know.

Fraudulent / False Claims

Although the aim of an insurance policy is to offer financial protection to the policyholder in times of trouble, many are known to use them to make profits. Insurance companies are rejecting an increasing number of claims from individuals who provide false information in order to gain more coverage than they require. In case the company finds anything awry, it will investigate the claim to confirm its authenticity. If an individual is found guilty of providing false information or making a fraudulent claim to get more money, not only will their claim be denied, but such an individual will also be liable for serious legal action. Fraudulent applications have the potential to put a black mark on your record, thereby making it very difficult for you to purchase a policy in the future.

Unlawful Acts

When making an insurance claim following a two wheeler accident, it is essential to ensure that you have not committed any unlawful acts as your claim could backfire. In case the rider was found guilty of drunken driving, riding without a valid license, or stunt driving, etc., the policy will be terminated immediately. Even if the vehicle was not being used by the policyholder, but the rider had the permission of the policyholder, the policyholder will be held liable.

Claim Coverage

There are several instances wherein claims are filed by individuals who haven’t checked their policy document to confirm whether or not their policy covers their claim particulars. If you have a comprehensive two wheeler insurance policy along with add-on covers, the insurance company will cover majority of the costs. However, if you have not purchased these add-ons, there is a good chance that certain costs will have to be borne by the policyholder himself. Make sure you read the fine print and gain a thorough understanding of what is covered by your policy and what is excluded before filing a claim.

Unlicensed Driving

It is quite common for an owner of a two wheeler to lend their vehicle to a friend. In case you lend your two wheeler to someone else, make sure that they possess a valid driving license as insurance companies do not entertain claims if the rider of the vehicle does not have a license. Since you are allowed to nominate other riders when taking out a two wheeler insurance policy, your claim will be accepted if the rider of the vehicle was a nominee who has a valid license. However, some policies only provide coverage to the regular drivers, while some offer coverage to any licensed driver or named driver. Make sure that your policy covers other drivers before filing a claim.

Faulty Vehicle / Parts

If your two wheeler is not in good condition and has issues such as loose brakes or faulty tyres, the insurance company can reject your claim. It is essential to ensure that your vehicle is in perfect working condition at all times so that claim settlement becomes a less tedious affair. It is also important to install security devices so that claims relating to theft can be investigated with relative ease. Make sure that your vehicle is serviced regularly as insurance companies are known to reject claims citing that the insured vehicle was not serviced as per the service intervals specified by the manufacturer.

These are some of the circumstances under which an insurance company can reject your two wheeler insurance claim. Make sure you read through your policy document carefully and ensure that you have adhered to all the regulations before filing a claim.   

Why Two Wheeler Insurance Claims Are Denied Reviews

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  • HDFC Ergo Two Wheeler Insurance
    "Cost effective policy"
    0.5 5.0/5 "Blown Away!"
    Recently i have been renewing the policy for quite number of year. The premium amount was Rs. 1800 per year. Due to low premium amount, i have selected this HDFC Ergo. I have not faced with this policy and currently no claim experience with this policy
    Was this review helpful? 1
    , bangalore
    Reviewed on Dec 14, 2018
  • United India Two Wheeler Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    My two wheeler is insured with United India insurance from last 1 year, a premium of Rs 1600 has to be paid for this insurance policy. There was no claim experience so far from this insurance policy. I am happy with the plan benefits and policy coverage of this insurance.
    Was this review helpful? 1
    , bangalore
    Reviewed on Dec 14, 2018
  • ICICI Lombard Two Wheeler Insurance
    "Smart Protection for bike"
    0.5 5.0/5 "Blown Away!"
    I have Access 125 bike for that I took policy in ICICI lombard, the premium amount is around Rs. 1800 its 2 years model. They gave me good insured value with third party cover, in Hyderabad the insurer got tie up with many service centers even they are providing no claim bonus.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Dec 14, 2018
  • ICICI Lombard Two Wheeler Insurance
    "Smart Protection for bike"
    0.5 5.0/5 "Blown Away!"
    For my Yamha zs bike, I have taken the bike insurance policy from ICICI Lombard. By paying the premium around Rs.1600 and they gave me the insured value around 32,000. It has the third party cover even it include for the loss , damage and other things.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Dec 14, 2018
  • L and T Two Wheeler Insurance
    "Its Good"
    0.5 5.0/5 "Blown Away!"
    L&T GENERAL INSURANCE gives me more benefits on the bike policy, the premium which I paid around Rs. 3500 for bike policy they gave me the IDV value around Rs.1.16 lakh. I have Yahama bike, there is no claim experience. I have been using this policy from the day one.
    Was this review helpful? 0
    , chennai
    Reviewed on Dec 14, 2018
  • Bajaj Allianz Two Wheeler Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    I have been using Two wheeler insurance with BAJAJ ALLIANZ GENERAL INSURANCE for long time, the agent had explain me about there policy coverage,there benefits clearly, till now i have not use claim experience, there premium amount they have charged me was nominal, i am happy with there overall service.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Dec 13, 2018
  • Bajaj Allianz Two Wheeler Insurance
    "Best Policy"
    0.5 5.0/5 "Blown Away!"
    I have taken two wheeler insurance from BAJAJ INSURANCE insurance for this. I made the payment for 1 year through the on-line banking . Customer service and response is average as they have explained the benefits of the policy . It has good policy coverage with good policy benefits.
    Was this review helpful? 1
    , bangalore
    Reviewed on Dec 13, 2018
  • National Insurance Two Wheeler Insurance
    "Good Two wheeler insurance policy"
    0.5 4.0/5 "Great!"
    My two wheeler insurance policy was taken with National. When i purchase the bike, the dealer has provided the policy with National and I've been continuing the policy continuously for 9 years. I used to pay the premium amount of Rs. 1800 and they used to charge according to the bike model and year. I have not checked the coverage value.
    Was this review helpful? 1
    , new delhi
    Reviewed on Dec 13, 2018
  • New India Two Wheeler Insurance
    " Satisfactory policy for my bike"
    0.5 4.0/5 "Great!"
    I have friend working with New India Assurance, they generated the policy, they done things easier way, the premium is less than others, I have three years of policy the IDV value remains same. I have taken third party liability plan for my bike.
    Was this review helpful? 1
    , bangalore
    Reviewed on Dec 13, 2018
  • New India Two Wheeler Insurance
    "Its Affordable"
    0.5 5.0/5 "Blown Away!"
    I believe New India assurance two wheeler policy premium is nominal for one year policy, but I don't have any claim. I have no much paper work hence I have taken the bike policy through dealer. They gave third party cover liability its good for me.
    Was this review helpful? 1
    , ludhiana
    Reviewed on Dec 13, 2018
  • HDFC Ergo Two Wheeler Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have my two wheeler insured with HDFC ERGO from last 1 year, a premium of Rs 1000 has to be paid every year for this insurance policy. I have no claim experience so far with this insurance policy. I am happy with the plan benefits and policy coverage of this insurance.
    Was this review helpful? 0
    , chennai
    Reviewed on Dec 13, 2018
  • Reliance General Two Wheeler Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I am having a two wheeler insurance with Reliance general from last 1 year, i am not aware of the premium amount for this insurance policy. I did not claim anything so far with this insurance policy and the coverage value is good in this insurance.
    Was this review helpful? 1
    , bangalore
    Reviewed on Dec 13, 2018
  • ICICI Lombard Two Wheeler Insurance
    "Good Policy"
    0.5 5.0/5 "Blown Away!"
    My dealer has provided me a two wheeler insurance policy with ICICI Lombard when i purchase my bike. I have paid the premium amount of Rs. 2500. They have given me a 100% coverage and it covers for all the parts of the vehicle. Since the premium was high i was not continued with the same company and i had no claim experience with this policy.
    Was this review helpful? 0
    , mumbai
    Reviewed on Dec 12, 2018
  • HDFC Ergo Two Wheeler Insurance
    "Fine and Good"
    0.5 5.0/5 "Blown Away!"
    I have purchased a two wheeler insurance with HDFC ergo. I have renewed the policy last month. Since the premium amount is very low, i have selected this HDFC Ergo. I have paid the premium amount of Rs. 2200. They have offered me a coverage value of Rs. 2 lakhs. The vehicle has covered upto 80%.
    Was this review helpful? 1
    , mumbai
    Reviewed on Dec 12, 2018
  • ICICI Lombard Two Wheeler Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have not connected with the ICICI customer care service. I bought the policy in 2017. The dealer has provided me this policy when i purchase my bike. I have paid the premium amount of Rs. 5000. This policy has a coverage value of Rs. 50000. I have not claimed anything from this policy.
    Was this review helpful? 0
    , jodhpur
    Reviewed on Dec 12, 2018
  • Bajaj Allianz Two Wheeler Insurance
    "Good policy for vehicle"
    0.5 4.0/5 "Great!"
    Within a second they have renewed the policy from Bajaj Allianz. There is no particular reason for choosing a bajaj Allianz and the branch is nearby my location. The premium amount of Rs. 2070 per year. I have not claimed anything in this policy. I never interacted with their customer care also.
    Was this review helpful? 2
    , bangalore
    Reviewed on Dec 11, 2018
  • Bajaj Allianz Two Wheeler Insurance
    "Good Insurance for two wheeler protection"
    0.5 5.0/5 "Blown Away!"
    The two wheeler services with the Bajaj Allianz is good, the premium amount is nominal, I have paid the cost around Rs. 1900 for one year, I have first party insurance and personal accidental cover. But there is no claim bonus available with this insurer.
    Was this review helpful? 0
    , gurgaon
    Reviewed on Dec 11, 2018
  • ICICI Lombard Two Wheeler Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have my two wheeler insured with ICICI LOMBARD from last 1 year, a premium of Rs 3000 has to be paid for this insurance policy every year. There was no claim experience so far with this insurance policy. I am happy with the policy benefits and plan coverage of this policy.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Dec 11, 2018
  • ICICI Lombard Two Wheeler Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    My two wheeler is insured with ICICI Lombard from last 1year and it is a good policy to use. I am happy with the policy benefits and plan coverage of this insurance. Rs 4000 has to be paid as an an insurance premium and i have no claim experience.
    Was this review helpful? 0
    , lucknow
    Reviewed on Dec 10, 2018
  • ICICI Lombard Two Wheeler Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    My two wheeler insurance is with ICICI LOMBARD from last 3 years, a premium of Rs 1900 has to be paid as an insurance policy. There was no claim experience so far with this insurance and the coverage value is good in this car insurance.
    Was this review helpful? 1
    , ahmedabad
    Reviewed on Dec 10, 2018
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