Safety & Security Tips for IDBI Bank Customers

While any financial institution would adopt the best security practices to ensure the highest safety of customer data, it's the duty of a user to ensure their own safety and take all measures to safeguard their financial information while transacting through their credit and debit cards or on the Internet. Below are some tips and suggestions that users may adopt to ensure maximum security.

Security Tips for Credit Card and Debit Card:

1. Make sure that the welcome kit is sealed when you receive your IDBI credit or debit card. Call customer care if you find it unsealed or tampered with.
2. After receiving the PIN, memorize the same and destroy it immediately.
3. In case your credit card or debit card is lost or stolen, contact customer care immediately to get the same blocked.
4. Do not bend your card or expose it to sunlight, electronic gadgets, and devices as it may harm the EVM chip or magnetic strip integrated into the card.
5. Never share the picture or photocopy of your card with anyone.
6. Never disclose your PIN or passwords to anyone. Hide your pin at stores, ATMs, and other public places.
7. Never allow any second person to use your cards.
8. Never store or save your PIN or password on your mobile devices or browser.
9. Use different password or PIN for different cards.

Security Tips For Ecommerce and Online Transactions:

1. A password having a strong combination of letters (small and capital), numbers, and special characters should be created to ensure password uniqueness.
2. Always make online transactions with trusted ecommerce sites. (Check padlock icons)
3. Register your mobile number with IDBI Bank to receive OTPs for your online transactions.
4. Avoid accessing the IDBI site through email links. Enter the respective URL to access the site.
5. You may use the virtual keyboard for entering your financial or personal information for better security.
6. Keep your online and mobile banking passwords different from your social media passwords.
7. Do not share your personal financial information through social media sites even with friends or relatives.
8. Do not entertain any emails, phone calls, and website popups requesting your card details or login details. IDBI Bank never calls its customers asking their card details.
9. Never respond to phishing emails asking you to share card details to receive lottery prize/funds.

Safety And Security Tips For POS (Point of Sale) Transactions:

1. Hide your PIN from onlookers while entering it in POS machines.
2. Do collect your card back after a transaction is over.
3. Check details on the charge slips before signing them.

Security Tips For Making Transactions On Computer:

1. Install an antivirus/anti-malware/firewall software in your PC and update the same regularly.
2. Activate automatic updates to make sure your system applications and antivirus receive latest updates and fixes.
3. Keep a strong password for your device. Never leave your laptop or computer unattended in a public place.

Security Tips For Mobile Security:

1. Create a strong password for your mobile devices.
2. Install a reliable security software and update it at regular intervals.
3. Be cautious while allowing information access to third-party mobile applications.
4. Keep the operating system of your device updated.
5. Avoid using free or public WIFI.
6. Format your device if you plan to sell or exchange your device. Remotely delete all your data if your device is stolen.
7. Keep your bank updated with changes in your mobile number or email id.
8. Immediately call customer care if you receive an SMS alert or an email alert that indicates any transaction not performed by you.

How to Apply for IDBI Net Banking Facility? 

Customers of IDBI can register for IDBI Bank Net Banking by visiting the bank's branch and asking for the form, or by downloading the form and submitting the duly filled form to the IDBI Bank branch that is most convenient for them. 

How to Register for IDBI Net Banking Facility? 

Follow the steps mentioned below to register for IDBI Net Banking facility -  

Step 1: Open the official IDBI website. 

Step 2: After entering your Login ID and Captcha, click 'Continue to Login'. 

Step 3: On the following page, select 'Generate Online Password'. 

Step 4: Next, enter the information, including the customer ID listed on your checkbook and passbook as well as your savings account number, mobile number linked to your account, and customer ID. 

Step 5: Then choose "Generate New Password" and press "proceed." 

Step 6: Your registered mobile number will receive a request ID and an OTP. 

Step 7: On the following screen, fill out the information and press "Confirm." 

Step 8: Make new Login and Transaction passwords on the next page. Additionally, you must choose Enable Transaction Facility. To complete the registration process, click 'Confirm'. 

Step 9: With the use of your Customer ID and Login password, you may now access the online banking portal. 

How to Check Balance on IDBI Net Banking Portal? 

Customers of IDBI Bank can check their account balance on the net banking website. They can complete the registration process first. They must log into the net banking interface after signing up for it. The home page will provide the balance for each of their IDBI accounts. In addition to checking their balance, IDBI customers can review their prior transactions and download their bank statements. 

How to Transfer Funds Through IDBI Net Banking Portal? 

Follow the steps mentioned below to transfer funds through IDBI net banking portal - 

Step 1: You must enter your customer ID and password to access your net banking portal. 

Step 2: After that, you should select the "Transfers" option and then "Start." 

Step 3: On the following screen, click 'National Electronics Funds Transfer'. 

Step 4: Make a payment to a registered NEFT beneficiary by selecting that option next. 

Step 5: Select the appropriate recipient from the list of beneficiaries displayed on the screen after this. 

Step 6: The account must be added as a beneficiary if it is not already listed. 

Step 7: Following this, you specify the required transfer amount and the account from which the funds must be moved. 

Step 8: Click 'Pay' after that. 

Step 9: On the following page, enter the transaction password and the customer ID. 

Step 10: After providing the aforementioned information, click "Confirm" to finish the procedure.