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Kotak 811 - Zero Balance Savings Account

Kotak Mahindra Bank’s Kotak 811 Zero Balance Account can be opened in 5 minutes. The bank launched this account to provide a complete digital banking experience for customers. The 811 account is strictly made for individual users.
  • No minimum balance required 
  • Free digital transactions 
  • Interest rate on balance up to Rs.1 lakh: 5% 
  • Interest rate on balance over Rs.1 lakh to Rs.5 crore: 6% p.a. 
  • Interest rate on balance above Rs.5 crore: 5.5% p.a. 
 3.5 / 5.0   by 28 users
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Fees & Charges

Promised Interest Rate

Customer Service


Savings Account
  • Instant money transfer
  • 24x7 ATM withdrawals
  • Attractive rate of interest

Kotak Mahindra Bank’s Kotak 811 Zero Balance Account can be opened in 5 minutes and comes in 4 variants. The interest rates offered on the accounts ranges from 4% to 6% p.a. depending on the amount in the account. For 811 Edge accounts the minimum monthly balance to be maintained is Rs. 10,000. 811 is a zero balance bank savings account offered by Kotak Mahindra Bank. This savings account was inspired by the government's decision to demonetise high value currency notes last year on 8th November.

In a bid to transform the Indian economy into a cashless one, Kotak Mahindra Bank launched 811, a full-service digital banking system on your mobile. Kotak 811 account is for single users. Joint accounts cannot be opened with Kotak 811. Kotak Mahindra Bank also offers other digital accounts such as 811 Lite Savings Account and 811 OTP Savings Account to cater to the varying needs of its customers. Those without a PAN or Aadhaar number can apply for Kotak 811 Edge account.

Kotak 811 Account Variants

Particulars 811 Limited KYC 811 Lite 811 Full KYC Account 811 EDGE
Minimum Monthly Balance Rs. 0 Rs. 0 Rs. 0 Rs. 10,000
Interest Earned 4% - 6% p.a. NA 4% - 6% p.a. 4% - 6% p.a.
Validity 12 months 12 months NA NA
Max credit per year Rs. 2 Lakh Rs. 1 Lakh Unlimited Unlimited
Debit Card Available @ Rs.199 p.a. NA Available @ Rs.199 p.a. Available @ Rs.150 p.a.
Joint Account NA NA NA NA

Features and Benefits of Kotak 811 Savings Account

Kotak 811 Limited KYC

  • No minimum monthly balance requirement
  • Offers physical and virtual debit cards
  • Allow up to Rs. 2 lakh to be deposited in a year
  • Deposits can be made via cheque or cash
  • No withdrawals permitted via check or cash
  • No cheques are offered with this account
  • Allows only for IMPS and NEFT transfers
  • Valid for 12 months from date of opening if full KYC is not completed

811 Lite

  • No minimum monthly balance needs to be maintained
  • Does not offer a physical or virtual debit card
  • Deposit limits are Rs. 10,000 per month or Rs. 1 lakh per year
  • Deposits can only be made via cash
  • No interest is paid on the deposit
  • No cheques are offered with this account
  • Does not offer fund transfer facility
  • Account is valid for 12 months from date of opening if KYC is not completed

811 Full KYC Account

  • Does not have a minimum monthly balance requirement
  • Offers a physical debit card at Rs. 199 p.a. and a free virtual debit card
  • There are no limits on the amount that can be deposited monthly or annually
  • Cheques for this account are provided when requested for
  • Allows deposits and withdrawals via cheques and cash
  • Does not have any restriction on the validity of the account

811 Edge

  • You must maintain a monthly account balance of minimum Rs. 10,000
  • Comes with a platinum debit card @ Rs. 150 p.a. and no virtual debit card
  • There are no limits on the funds that can be deposited in the account
  • Funds can be transferred using NEFT, IMPS or RTGS
  • Withdrawals and deposits can be made using cheques and cash
  • Cheques for the account are provided by default
  • There is no restriction on the account’s validity

Interest Earned on Deposits

Except for the 811 Lite account, all variants offer interest rates of up to 6%. These rates depend on the balance maintained in the account. The interest rates applicable are:

Account Balance Interest Payable (per annum)
Up to Rs. 1 Lakh 4%
Rs. 1 Lakh to Rs. 1 Crore 6%
Rs. 1 Crore and above 5.5%

How to Open Kotak 811?

  • Visit the Android Play Store on your mobile phone.
  • Download and install the Kotak Mobile Banking app.
  • Register using your Aadhaar number, PAN, and other personal details.
  • Set up a mobile banking PIN.
  • Start using your account immediately.

Eligibility to Open Kotak 811

You must meet the following eligibility criteria to apply for Kotak Mahindra Bank 811 Savings Account:

  • Applicant must be minimum 18 years old or above.
  • Applicant must be a citizen of India.
  • Applicant must be a new customer of Kotak Mahindra Bank.

Documentation for Opening Kotak 811

Following supporting documents that have to be submitted to apply for Kotak Mahindra Bank 811 Savings Account:

  • PAN Card(Mandatory)
  • Aadhaar Card

Fees and Charges of Kotak 811

Listed below are the fees and charges applicable to Kotak Mahindra Bank 811 Savings Account:

Classic Debit Card Annual Fees Rs.299
Replacement of lost Debit Card Rs.299
Cash transaction fees 1 free cash deposit per month upto Rs. 10,000 Thereafter, a charge of Rs.3.50 per Rs.1,000 cash deposit, subject to a minimum of Rs.5
Kotak Bank ATM transaction fees
  • Financial transactions after first 5 free transactions - Rs.20 per transaction
  • Non-financial transactions after first 5 free transactions - Rs.8.50 per transaction
Other domestic ATM transaction fees
  • Financial transactions after first 5 free transactions - Rs.20 per transaction
  • Non-financial transactions after first 5 free transactions - Rs.8.50 per transaction
  • Transaction declined charges Rs.25 per instance
Statements and alerts
  • Daily SMS - Rs.30 per quarter
  • Weekly SMS - Rs.15 per quarter
Foreign Currency Conversion Charges
  • Up to Rs.1 lakh - Rs. 37.50 or 0.15% of the gross value, whichever is higher
  • Above Rs.1 lakh to Rs.10 lakh - Rs.150+0.075% of the amount exceeding Rs.1 lakh
  • Above Rs.10 lakh - Rs.825+0.015% of the amount exceeding Rs.10 lakhs, subject to maximum of Rs.7,500

Kotak 811 Savings Account FAQs

Listed below are the frequently asked questions about Kotak Mahindra Bank 811 Savings Account:

  1. How can I deposit money into my Kotak 811 Savings Account?

    You can deposit money into your 811 account through the following methods:

    • Cash deposit at the nearest Kotak Mahindra Bank branch.
    • Net Banking.
    • Payment gateway using your debit card.
    • Transfer funds from another account via NEFT or IMPS.
  2. What is the deposit limit in 811 account?
  3. The maximum money you can keep in 811 Lite account is Rs.1 lakh p.a. You can credit up to Rs.2 lakhs per annum in the 811 Limited KYC account. There will not be a deposit limit once your account is converted into a full KYC account.

  4. What is the validity of the 811 account?
  5. The validity of the 811 account is 12 months from the date on which the account is opened.

  6. What happens after 12 months of validity of the 811 account?
  7. The validity condition is only applicable to the Limited KYC and Lite accounts. If you don’t complete the full KYC in the 12-month period, further deposits in the account will not be permitted.

  8. How can I convert my 811 account into a full KYC account?

    Visit the nearest Kotak Mahindra Bank branch to convert your account to a full KYC account as the procedure includes in-person verification. To book an appointment with a bank representative, log into your mobile banking app or call the bank customer care at 1860 266 2666. The conversion process will not take more than 5 minutes one your Aadhaar details are verified through a biometric device.

  9. What is a virtual debit card?

    Kotak 811 account offers a virtual debit card in your mobile banking app that can be used for online shopping, bill payments, and mobile recharges.

  10. Can I request for a physical debit card?

    You can request for a physical debit card after opening your 811 account. Debit card will be issued with a charge of Rs.299 p.a.

  11. What is Kotak 811 Edge Account?

    Kotak 811 Edge Account offers you the best of 811 and regular savings accounts. You must have a minimum balance of Rs.10,000 in this account. You will be issued a platinum chip debit card, free transaction limits, and free transactions at Kotak ATM centres. You have the option to convert your 811 to 811 Edge.

  12. What is Kotak 811 Lite Account?

    If you haven't looped your mobile number and Aadhaar number, you can still open a Kotak 811 Lite Account. 811 Lite can be upgraded any time by visiting the nearest Kotak Mahindra Bank branch. The maximum balance you can maintain in this account is Rs.20,000 per month. This account will be valid for 3 years within which you can convert it into a full KYC account.

  13. What are the security features used to protect my banking information?

    The bank used security standards such as Firewalls and Internal Systems Encryption to prevent unauthorised access to your banking information.

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Kotak 811 Reviews

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  • Kotak Debit Card
    "Worst bank ever"
    0.5 0.5/5 "Unacceptable"
    Itâ??s not even worth one star rating. This is the second time I had applied and got an atm card and itâ??s again showing itâ??s various way to not trust again. After few months the card will start declining wherever I have to pay, will say that the mpin is wrong even if itâ??s right, if you want to pay through google or paytm also it wonâ??t work. This was the last time I got any card from this bank.
    Was this review helpful? 29
    , bangalore
    Reviewed on Mar 15, 2020
  • Kotak
    Kotak Debit Card
    0.5 4.0/5 "Great!"
    I am having a Platinum Debit card from Kotak Mahindra Bank. The daily withdrawal limit is sufficient. I don't get any benefits on the card but its easily accessible everywhere. I got a hidden charges of 150 rupees which was debited from my account. There is no charges for other ATM swipes and there is no limitation.
    Was this review helpful? 155
    , mumbai
    Reviewed on Jan 28, 2019
  • Kotak Debit Card
    "Worst Kotak 811 services"
    0.5 0.5/5 "Unacceptable"
    Opened an account in December 2018 not received any call from customer care for document completion till yet also visited the nearest branch and no action has been taken . Worst services of this bank . Even the executive and staff has not been responsible and their behavior is also very rude.
    Was this review helpful? 153
    , new delhi
    Reviewed on Jan 16, 2019
  • Kotak Debit Card
    "Good Bank"
    0.5 4.0/5 "Great!"
    I have a Kotak Bank i opened through Online portal. It is Very Easy to Open .Zero Rupees Charges.I ordered for a Debit card of kotak bank i got it delivered.Kotak App is Very User Friendly to Everyone.Zero balance maintain No Extra Charges..Quite Good App
    Was this review helpful? 97
    , bangalore
    Reviewed on Feb 16, 2018
  • Kotak Debit Card
    "Decent Credit Card"
    0.5 4.0/5 "Great!"
    I have a Salary account with them and the bank has offered a complimentary Credit card on the basis of this account. They have given me a Credit Limit of Rs.2.5 Lakhs, which I felt is quite a good one to have. One thing which let me down over here is their high interest rate. Also an added advantage is, they have good reward points system available with them.
    Was this review helpful? 56
    , chennai
    Reviewed on Jan 23, 2018
  • Kotak Debit Card
    0.5 4.0/5 "Great!"
    I am using domestic debit card of Kotak Mahindra Bank. The daily withdrawal limit was 25,000 rupees which was satisfactory. I am using this debit card for the last six months. There is no charge for other ATM swipe. ATM facilities are good and enough.
    Was this review helpful? 63
    , navi mumbai
    Reviewed on Jan 04, 2018
  • Kotak Debit Card
    "Good service"
    0.5 4.0/5 "Great!"
    Within 4days of time I got the car loan from Kotak Mahindra bank. The customer support is good with Kotak mahindra bank. The rate of interest which they have offered was low, when compared with other banks. The required loan amount has been disbursed and I am happy with it.
    Was this review helpful? 61
    , hyderabad
    Reviewed on Oct 16, 2017
  • Kotak Debit Card
    "Kotak Mahindra Bank Fraud Services"
    0.5 0.5/5 "Unacceptable"
    Kotak Mahindra Bank has **fraud banking services**. Rs. 800+ charge for other ATM Withdraws. 10000+ Charge for not maintaining minimum balance. 1000+ for delayed credit card payments. One Purchase = Service Tax+Conversion Charge+Interest Charge+Actual MRPâ?¦. **Close all your accounts** of Kotak Mahindra Bankâ?¦
    Was this review helpful? 133
    , bangalore
    Reviewed on Apr 06, 2017
  • Kotak Debit Card
    0.5 5.0/5 "Blown Away!"
    Was this review helpful? 75
    , vadodara
    Reviewed on Mar 26, 2017
  • Kotak Debit Card
    "Share a experience with Kotak Mahindra Bank on line service"
    0.5 4.0/5 "Great!"
    I like Kotak Mahindra Bank because this bank replied fast comparing with another bank.The process was comleted process on line with in a five minute.its pleasant experience when compared with other bank services I like Kotak than another private sector banks.
    Was this review helpful? 37
    , ahmedabad
    Reviewed on Mar 25, 2017
  • Kotak Debit Card
    "zero use for kotak rupay debit card"
    0.5 0.5/5 "Unacceptable"
    i applied for a kotak mahindra rupay debit card after surrendering my existing visa debit card. firstly for some strange reason kotak doesnt allow rupay debit card as a addon card to my existing visa card. hence they automatically blocked my visa debit card on applying for rupay card. next i tried using the kotak rupay debit card on various POS terminals and online transactions. but it was declined everytime. later i got to know that they mention that it cant be used online. but there is no mention of non usage at POS too. after i tried it at around 20-30 machines i wrote them an email. to which they replied that there rupay card is not enabled for POS yet. and its not happening anytime soon. WHILE OTHER BANKS' RUPAY CARD WORKS EASILY ONLINE AS WELL AS AT POS, KOTAK CHOSES NOT TO ENABLE THESE. this card is only usefull for taking out cash from atm and that too only 10000. i was left bitterly dissapointed and have finally blocked it for reissue of visa debit card.
    Was this review helpful? 60
    , new delhi
    Reviewed on Mar 09, 2017
  • Kotak Debit Card
    "Very Poor service - Dont go for it - i am frustrated ."
    0.5 0.5/5 "Unacceptable"
    Deducted money, I tried to communicate with them, but I didnt get any response. having many features of KOTAK bank is not good when it comes to customer service. Do not open your account in Kotak bank they will not give you service. I am frustrated with Kotak bank. Very bad feelings.
    Was this review helpful? 62
    , pune
    Reviewed on Dec 15, 2016
  • Kotak Debit Card
    "Make False Offer"
    0.5 0.5/5 "Unacceptable"
    I'm a Kotak Platina Salary account holder which comes with a Kotak Platinum Debit Card. The Platinum Card holders has no withdrawal limit from Kotak and Non-Kotak ATM in india. Everything was going fine for last 1.5 year. I have been happily withdrawing cash around 10-15 times a month from Non-Kotak ATM. Suddenly they charged me with some CW Fee. Querying on that, I get to know that they downgraded my account upto five ATM transaction/Month. The reason of downgrading my account is many number of withdrawal of 300-400 INR. But still they are showing in the charges page the same unlimited Kotak and non-Kotak transaction. The link of the charges page is : http://www.kotak.com/service-charges.html
    Was this review helpful? 40
    , bangalore
    Reviewed on Dec 10, 2016
  • Kotak Debit Card
    "Good overall"
    0.5 5.0/5 "Blown Away!"
    I am happy with the services and response I received from Kotak Mahindra Bank for the debit card application. They contacted me and informed me all the details and the procedure as well. Since I went ahead with another bank, I cancelled my application with them. I do not wish to comment on the charges.
    Was this review helpful? 19
    , mumbai
    Reviewed on Dec 05, 2016
  • Kotak Debit Card
    0.5 5.0/5 "Blown Away!"
    I never new applying for KOTAK MAHINDRA CLASSIC DEBIT CARD will be so easy. Awaiting to open an account with KOTAK MAHINDRA & get the best previlages offered better than other banks. KOTAK BANK is doing well compared to other banks with Customer service. I have heard of the bank quite some time & eagerly waiting to have an account with KOTAK MAHINDRA.
    Was this review helpful? 20
    , bangalore
    Reviewed on Nov 30, 2016
  • Kotak Debit Card
    "Very use ful site, Its very easy-to-use site Bank Bazaar i l"
    0.5 5.0/5 "Blown Away!"
    Very easy applying Very use ful site, Its very easy-to-use site Bank Bazaar i like it. Bank bazar is giving me too awesome offers and I would like to use all offers. I will tell about this to my relatives and my families and also my friends and I hope bank bazaar is giving us more offers in future. So, thanking you for this great offers..
    Was this review helpful? 25
    , indore
    Reviewed on Oct 26, 2016
  • Kotak Debit Card
    "Application for debit card"
    0.5 4.5/5 "Excellent!"
    Excellent experience on line debit card application filling application. I am not experiencing any google service it is excellent so we can purchase all in one place with our debit card so I am very much assured to open account in any bank in our computer & use any places in india so my request to all dont miss this opportunity.
    Was this review helpful? 19
    , chennai
    Reviewed on Oct 12, 2016
  • Kotak Debit Card
    "Good service "
    0.5 5.0/5 "Blown Away!"
    They are require a minimum balance of 10000Rs in the account.The service provided was good with Kotak Mahindra based on the saving account maintenance.They have responded on time for the application.They have taken around 5days to respond for the application
    Was this review helpful? 72
    , nagpur
    Reviewed on Jan 28, 2016
  • Kotak Debit Card
    "Wonderful service "
    0.5 4.0/5 "Great!"
    I have opened and commercial account with Axis Bank so I was not requiring this saving account with Kotak Mahindra.The service provided by Kotak Mahindra was very good in account maintenance.They have provided wonderful service to the customer and the rates applied was around 9%.
    Was this review helpful? 30
    , pune
    Reviewed on Jan 14, 2016
  • Kotak Debit Card
    "Good bank"
    0.5 5.0/5 "Blown Away!"
    I had my address proof which was not belonging to my personal address .The customer service provided was all good with Kotak Mahindra.They have to improve on the terms and conditions applied by Kotak.They have to works on the proofs required because all customer will not have the required proofs.
    Was this review helpful? 31
    , new delhi
    Reviewed on Jan 13, 2016
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