Post Office Passbook

Features of Post Office ePassbook 

The ePassbook feature for POSB schemes, introduced by the Department of Posts (DOP) through the Post Office Savings Bank (POSB), offers enhanced convenience to account holders by providing various services through an online webpage. The ePassbook feature includes the following services: 

1. Account Summary: Account holders can view a summary of their POSB scheme accounts, which provides an overview of the account balance and other relevant details. 

1. Transaction Details: The ePassbook allows account holders to access detailed information about their transactions, including deposits, withdrawals, and interest credits. These transaction details provide a comprehensive record of their financial activities. 
2. Statement Generation: Account holders have the option to generate account statements for specific time periods. This feature enables them to obtain a complete record of their transactions within the chosen duration. 
3. Account Notifications: The ePassbook feature also provides account holders with notifications regarding important updates, such as interest credits, maturity dates, and account-related announcements. 
4. Secure Access: The online webpage ensures secure access to the ePassbook feature, protecting the account holders' confidential information and transactions. 

Here's a generated table summarizing the available services of the ePassbook feature for POSB schemes: 

Note: The mini statement service is currently available for SB (Savings Bank), PPF (Public Provident Fund), and SSA (Sukanya Samriddhi Account) schemes. The full statement service will be introduced gradually for all POSB schemes. All these services are provided through an online webpage for the convenience of account holders. 

How to Check Your Post Office Savings Bank Account Passbook Online 

To access your passbook online with the ePassbook feature, please follow these steps: 

Step 1: Install and launch the Post Office app on your smartphone. Sign in using your account credentials. 

Step 2: Within the app, locate and tap on the mobile banking option. Enter your account credentials and click 'go' to proceed. 

Step 3: You will be directed to the dashboard of your account. Look for the 'statement' option under the 'balance and statement' section and tap on it. 

Step 4: On the statement page, you will find two options: 'account statement' and 'mini statement.' Choose the second option, the 'mini statement.' 

Step 5: Select the specific period or date range for which you would like to view the statement. This allows you to customize the information displayed. 

Step 6: Once you have set the desired period, download the statement by following the provided instructions. Remember to save the downloaded file for future reference. 

How can I apply for a duplicate passbook for my post office account? 

To obtain a duplicate passbook for your post office account, follow the detailed steps below: 

Step 1: Visit the post office and ask for the prescribed form for obtaining a duplicate passbook. Alternatively, you can inquire if a handwritten application (manuscript application) is acceptable for this purpose. 

Step 2: Complete the prescribed form or write a handwritten application with all the necessary details. Provide accurate information, including your account number, name, address, and any other details requested on the form. 

Step 3: Check if any supporting documents are required for the application. These may include proof of identity, proof of address, and the original passbook, if available. Make sure to attach these documents along with your application. 

Step 4: Inquire about the prescribed fee for the issuance of a duplicate passbook. The fee amount may vary, so it is important to confirm the current charges at the post office. Make the payment for the fee at the designated counter or as instructed by the post office. 

Step 5: Once you have completed the form, attached the necessary documents, and paid the fee, submit the application at the post office. Ensure that you hand over the application to the appropriate counter or staff designated for passbook-related services. 

Step 6: The post office will process your application for a duplicate passbook. This may involve verifying your details, confirming the payment, and reviewing any supporting documents provided. The processing time may vary, so inquire about the estimated timeframe during submission. 

Step 7: Once your application has been processed, the respective Head Post Office will issue the new duplicate passbook to you. You may be required to collect it in person from the post office. Make sure to carry any identification documents that may be requested for verification during the collection process.