PNB mPassbook

What is PNB mPassbook?

Punjab National Bank (PNB), a New Delhi-based Indian public sector bank, offers all its customers the facility of a digital passbook. This digital version of the passbook enables customers to view mini statements, detailed account statements, and transaction history through mobile applications. This application is offered to all PNB customers as a welcome kit during account opening.  

Updated On - 05 Sep 2025
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 Here are more details about PNB mPassbook

Features of PNB mPassbook:

Here is the list of some of the significant features of PNB mPassbook: 

  1. Registration based on Customer ID enabling customers to view multiple savings accounts 
  2. Login based on MPIN ensures easy login into the app without the need of remembering usernames and passwords 
  3. Statement can be saved and downloaded, thereby eliminating the traditional method of scanning passbooks 
  4. Provides mini and detailed account statements to the customers for detailed view of account 
  1. Offers statements for different account types, such as current, savings, overdraft, and recurring 
  2. Direct Email options enables customers to email their account statement to their registered email ID through app  
  3. Enables users to download interest or TDS (Tax Deducted at Source) certificates 

Benefits of PNB mPassbook:

The following are some of the benefits of using PNB mPassbook: 

  1. Convenient and time saving option, as customers need not to visit the bank for updating passbook and retrieving account related information 
  2. Customers need not to carry passbook s for multiple bank accounts, as the app displays information of multiple account types 
  3. Customers can download the account statement through app without scanning

Components of PNB mPassbook:

The following are the components of PNB mPassbook: 

  1. Name, address, and contact number of accountholder 
  2. Account number of the accountholder with the bank 
  3. If the account is opened via government scheme, then PNB mPassbok will consist of scheme ID 
  4. Customer ID of accountholder 
  5. Name, branch address, and IFSC (Indian Financial System Code) code of the bank 
  1. Account opening date 
  2. Details of nominees of the account, if any 

The following are the sections in all the blank pages following the first page: 

  1. Balance: The amount on the transaction date considered as final balance 
  2. Date: Date on which transaction has been done 
  1. Credit and Debit: Money deposited in or withdrawn from the bank account 
  2. Particulars of the transaction: Details of transactions, such as entity name, transaction ID, and others

Requirements of PNB mPassbook:

The following are the requirements for using PNB mPassbook: 

  1. PNB mPassbook users must be a retail customer of PNB and must have registered mobile number 
  1. Must have device operating system with version 5.1 or above on the Android devices to download the app 

Uses of PNB mPassbook:

The following are some of the significant uses of PNB mPassbook: 

  1. Proof of transaction: Records all financial transaction of the bank account and can be provided as a vital income proof for any official work 
  2. Keeps a record of the transactions: Enables users to check account transaction anytime by keeping a record of the account transactions 
  1. Monitors and tracks the transactions: Tracks cash flow of the account and monitors the savings and expenses, thereby helping customer to manage the fund more efficiently 

Benefits of PNB PUM:

The following are the benefits of availing PNB PUM (Passbook Updation Machine): 

  1. Updates the savings account details in effortlessly 
  2. No charges are incurred on the account holders 
  1. Passbook can be updated as per the convenience of the account holders 
  2. Passbook update can be even after office hours 
  3. Reduces the time involved in standing in a long queue

FAQs on PNB mPassbook

  • How to get customer ID from PNB mPassbook?

    Customer ID can be obtained from physical copy of the passbook or by logging into the internet banking. Customers can also obatin their customer ID by visiting the bank themselves. 

  • Which mobile number should customers choose if they happen to have dual SIM in their smartphones?

    Customers must select the number that is registered with the bank for registration of PNB mPassbook mobile app, if they have dual SIM in their smartphones. 

  • What are the things required to register for PNB mPassbook?

    Things required to register for PNB mPassbook are internet connection, Android OS version 5.1 or above in the smartphone, nine-digit customer ID, and stable internet connection. 

  • Who can use PNB mPassbook?

    All retail PNB customers who have smartphones that has the number registered with bank are eligible to use PNB mPassbook. 

  • What are the charges for using PNB mPassbook?

    The PNB mPassbook mobile application is offered to all PNB customer at free of cost as a welcome kit during the opening of bank account. 

  • Where should customers contact if they have a query regarding PNB mPassbook?

      Customers can send email at mobhelp@pnb.co.in in case they have any query regaridng PNB mPassbook.   

  • Which type of account can customers view using PNB mPassbook mobile app?

    PNB customers can view savings, current, overdraft, and recurring account through PNB mPassbook application. 

  • Can customers do financial transactions such as fund transfer and bill payment using PNB mPassbook mobile app?

    No, PNB mPassbook does not allow any financial transactions, such as bill payment and fund transafer. The app helps customers to only view their account transactions. 

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