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IndusInd Bank Mobile Banking

IndusInd Bank’s mobile banking facility allows customers to carry out a host of tasks anywhere and anytime. The bank provides a mobile banking app, SMS service, missed call banking, USSD service, and banking alerts. All account holders with registered mobile numbers can avail this service.

Key Highlights of IndusInd Bank mobile banking

  • Fund Transfers
  • Balance enquiry
  • Bill payments
  • Recharge phone/DTH etc.
More
Savings Account
  • Instant money transfer
  • 24x7 ATM withdrawals
  • Attractive rate of interest

IndusInd Bank understands that time is very crucial. To help their customers save time, IndusInd Bank has introduced mobile banking with great features. Whether you want to pay your restaurant bill or recharge your phone, you can do it all with IndusInd mobile banking. IndusInd Bank mobile banking can be accessed by all Apple and Android smartphones and tablets users. Some of the features available of IndusInd mobile banking facility are as follows:

Indus Mobile SMS: You can do almost everything using IndusInd Bank’s SMS Banking service. All you have to do is link your phone number with your bank account. You can always keep track of your account by using IndusInd SMS banking service. You can send keywords like Bal, Mini, and Recharge to 9212299955 and get your account balance information, transaction history or recharge your phone. For a complete list of codes used in IndusInd SMS service, visit the bank’s registered website.

Missed Call Banking:You can check your account balance or apply for products offered by IndusInd by simply giving a missed call. To check your account balance, give a missed call from your registered phone number to 18002741000. Give a missed call to 18005323344 if you wish to apply for a bank loan you can give a missed call to 18008336677 if you wish to apply for any other products offered by IndusInd.

Indus Mobile USSD: You can get your account details by dialing *99*69# from your registered phone number under the Indus Mobile USSD.

Indus-mobile app: Download the Indus-mobile app to transfer money, recharge your mobile, check your account balance or recharge your DTH account.

Indus Alerts: You now have instant access to your credit card if you activate Indus alerts. Using this option, you can check the minimum due amount, available credit limit and your last bill statement.

How to Register for IndusInd Bank Mobile Banking Facility

You can register for IndusInd bank’s mobile banking service through any of the following modes:

  • Through mobile banking app: Download the mobile banking app from the app store and use your debit/credit card details to authenticate the account. Alternatively, you can also use your net banking credentials to activate the service.
  • Through IndusInd Bank ATM: Visit your nearest ATM and insert your debit card. Select the mobile banking registration option from the menu and enter your phone number. An SMS will be sent your number for verification. Once the number and all other details are verified and can use IndusInd bank’s mobile banking services.
  • Through the call centre: You can also reach out to IndusInd bank’s call centre and make a request for activating the mobile banking facility.
  • Visiting IndusInd Bank’s branch: Visit the nearest branch of IndusInd bank and fill in the application form for mobile banking. You may have to enter details like your account number, phone number, etc. Once the application is approved. Your mobile banking services will be activated.

How to Login to IndusInd Bank Mobile Banking App

Follow these steps to log in to IndusInd Bank’s mobile banking app:

  • Download IndusInd Bank’s mobile banking app
  • Launch the app
  • Enter your registered mobile number in the relevant field
  • After you enter your number, it will be verified.
  • If you haven’t registered your number, you will have to register it using your debit/credit card details or your net banking credentials.
  • If your number is registered, you can log in to the app using your MPIN.

How to Change mPIN

You can change your MPIN by following the steps mentioned below:

If you want to change MPIN:

  • Launch the mobile banking app
  • Login using your credentials
  • Go to the menu section and select the option for changing MPIN
  • Enter the current MPIN and set the new MPIN
  • After confirming the new MPIN, you can login using your new credentials

If you have forgotten your MPIN:

  • Launch the mobile app
  • Click ‘Forgot MPIN’ option on the login page
  • You will have to verify your account by provide your debit card details
  • After verifying the details, you can set your new MPIN and log in with the new credentials.

List of IndusInd Bank Mobile Apps

App name Features
IndusMobile
  • Intuitive user interface
  • View account balance
  • Mini statements
  • Transfer funds
  • Cardless ATM withdrawals
  • Swipe pattern login
  • Open a new account
IndusDirect
  • Corporate mobile banking
  • Payment status enquiry
  • Account statement
  • Biometric authentication
  • Payment authorisation
  • Account balance
BHIM IndusPay
  • UPI payments
  • For both IndusInd and non-IndusInd Bank users
  • Transfer funds 24x7
  • Check balance
Video Branch
  • Video banking app
  • Open FD, RD
  • Transfer funds
IndusForex
  • Prepaid travel cards
  • Wire transfer
  • Add money in up to 8 currencies
  • Book forex rate
  • Money transfer

IndusInd Bank fund transfer options

Apart from using your debit and credit card for making payments, IndusInd offers two safe and secure fund transfer options, namely NEFT and IMPS.

NEFT: You can now transfer funds to any account using this fund transfer option given by IndusInd. You can make a NEFT fund transfer on IndusInd mobile app, through ATM or from any of the IndusInd bank branches. In order to make a NEFT transfer, you should know the beneficiary's account number, account type and IFSC code.

IMPS- Immediate Payment Service offered by IndusInd lets you transfer funds from mobile to mobile, mobile to account, and mobile to merchant payment. You can transfer funds under IMPS using your online banking credentials or by entering your debit or credit card details.

IndusInd Bank fund transfer charges and timings

NEFT

Transfer Amount Charges (exclusive of taxes) for Indus comfort regular, Indus Comfort and Indus Comfort Premium users Charges (exclusive of taxes) for Indus comfort maxima users
Up to Rs.10,000 Rs.2.5 per transaction Free
Rs.10,001 - Rs.1 lakh Rs.5 per transaction Free
Rs.1 lakh - Rs.2 lakh Rs.15 per transaction Free
Above Rs.2 lakh Rs.25 per transaction Free
Cut-off timing for processing on the same day
BRANCH TIMING NETBANKING TIMING
Monday to Friday - During branch working hours Monday to Friday - 6 PM
Saturday(excluding 2nd and 4th) - During branch working hours Saturdays, excluding 2nd and 4th - 6 PM

RTGS

Transfer Amount Charges (exclusive of taxes)
Rs.2 lakh - Rs.5 lakh Rs.25 per transaction
Above Rs.5 lakh Rs.50 per transaction
Cut-off timing for processing on the same day
Monday to Friday 9 AM to 5 PM
Saturday(excluding 2nd and 4th) 9 AM to 5 PM

Please note that the limit for NEFT transfer is Re.1 to Rs.10 lakh per day and there is no limit for RTGS transfers.

Benefits of using IndusInd Mobile Banking

  • Using IndusInd mobile banking saves a lot of time.
  • You have option to get all the information in different languages.
  • You can do almost all banking transactions on the go. You can check your balance, request for a cheque book, enquire on your fixed deposit account and more
  • You can transfer funds instantly or locate the nearest bank branch.
  • Mobile and SMS banking is free of cost. You don’t have to pay anything to transact faster.

IndusInd Bank Mobile Banking Security Measures

  • You can login to your mobile banking account only with your login credentials without which nobody can access your account.
  • IndusInd uses 128-bit Secure Socket Layer technology which means that all your account information is encrypted and protected.
  • If you enter the login credentials incorrectly for more than 5 times, your account will be blocked automatically. This ensures that other cannot crack your account easily.
  • IndusInd does not save any of your confidential data.

IndusInd Mobile Banking: Do’s and Dont’s

Do’s:

  • Make sure your choose a complicated password. An alphanumeric password with special characters is always strong.
  • Please keep changing your password frequently. This makes your account secure.
  • Please report any unauthorised transaction or enquiry made immediately to IndusInd Bank.
  • Pay attention to all communication you receive from IndusInd Bank.
  • Always log off from your net banking or mobile app after you are done with your transaction.
  • Keep an eye on all your transactions and report any unauthorised transaction immediately.

Dont’s:

  • Do not share your login credentials with anyone.
  • Do not write your password down at any point of time.
  • Do not add beneficiaries you do not know. Please verify the details of your beneficiary before you transfer funds.
  • Do not change your contact details without alerting IndusInd. Always keep the bank posted about any changes in your phone number or addresses.
  • Do not fall for hoax calls, SMS or emails from fraudulent institutions. Always verify the information you receive with IndusInd by phone or in person.
  • Do not use bluetooth while make a payment or using IndusInd online account. It is easy to crack your details via bluetooth.

IndusInd Bank Customer Care Numbers

Indusind Customer care number
Banking 1860 500 5004
Credit cards 1860 267 7777

GST of 18% is applicable on all banking products and services from July 1, 2017 onwards.

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