Insurance is like a spare tyre. You may not require it, but not having one is not an option.

Paperless Insurance and Its Many Benefits

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The introduction of the Insurance Repository System by the Insurance Regulatory and Development Authority (IRDA) has facilitated the propagation of paperless transactions in the insurance sector. The completely digital method of policy purchase, renewal and claim settlement is all set to give the insurance industry a much-needed boost. The convenience that the Insurance Repository offers is enhanced by the fact that e-Insurance is available to customers completely free of cost.

What is Insurance Repository?

The Insurance Repository System is a facility that helps policyholders in purchasing and storing various types of insurance policies in the electronic format, as opposed to the traditional paper document. When the IRDA introduced this facility in 2014, only life insurance policies were included in the first phase of digitisation. As paperless insurance gained traction, the facility was later extended to non-life policies, such as health and motor insurances. Paperless insurance is expected to make savings of more than Rs.100 crore annually for the insurance industry.

How does it work?

  • The customer accesses an insurance repository web page and enters his/her details. Following this, an e-Insurance account will be created for the user. This is provided free of cost to the customer, as all charges for the same will be borne by the insurance company.
  • The next step is the generation of a unique e-Account number for the user. It should be noted that a customer can only open one e-Account for all his insurance needs.
  • Next, all KYC details are updated in the account. When the customer purchases a new insurance policy , he only needs to furnish the e-Insurance account number, and no separate documentation is required.
  • The IR updates the policy details in the insurance repository, and some of these include the status of premiums, claims, loans, bonuses, net asset value, nominee assignment, annual statements, etc. Following this, all payments and renewal details can be viewed by the customer on this common platform.
  • Insurance agents can also view details of policies that were issued through them on the insurance repository.
  • The customer can opt to get reminders on premium due date through this common platform. Additionally, he/she can view details of discounts and accrued bonuses here.
  • In case a policyholder intends to raise complaints or have some policy-related queries, he can use this platform to communicate with the insurance provider.
  • The system also allows each policyholder to have an authorised representative/beneficiary who will have access to the account simultaneously. This is particularly useful when the beneficiary needs to access policy-related information from the account, in the event of grievous injury or death of the policyholder.

Paperless insurance has provided policyholders a better experience while purchasing and renewing their insurance policies. The e-Insurance account also lends a layer of automation and transparency to the entire insurance process. The convenience of being able to buy an insurance policy, make payments and avail the policy documents without the hassle of paperwork has made the whole process more streamlined.

Paperless Insurance and Its Many Benefits Reviews

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  • HDFC Ergo Two Wheeler Insurance
    "Best Policy"
    0.5 5.0/5 "Blown Away!"
    I have taken two wheeler insurance from Hdfc General insurance . I made the payment for 1 years through online banking . Customer service and responce is average as thye have explained the benefits of the policy .This policy covers with road side assistance and bumper to bumper coverage and the premium amount which am making for this is pretty economy .
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 20, 2019
  • Royal Sundaram Two Wheeler Insurance
    "Low Premium with Higher IDV value"
    0.5 5.0/5 "Blown Away!"
    My two wheeler insurance purchased from Royal Sundaram. They are giving the higher IDV value hence i have chosen this company. I pay the premium amount of Rs. 1000. They have given me a IDV value of Rs. 24000. I have renewed the policy through online.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jan 20, 2019
  • HDFC Ergo Two Wheeler Insurance
    "Good Protection with HDFC Ergo"
    0.5 5.0/5 "Blown Away!"
    My Activa Honda got insured with HDFC Ergo, I have been with them around two years, total term of my two wheeler policy is around three years. The premium amount is lesser based on the vehicle age. I took first party insurance its good and satisfactory.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 19, 2019
  • Liberty Two Wheeler Insurance
    "Good"
    0.5 4.0/5 "Great!"
    I currently have the two wheeler policy with Liberty General. The services are good. There was a issues with the third party from whom I took the policy through. It got sorted out but it took time like four months. The premium cost is also nominal.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 19, 2019
  • Bajaj Allianz Two Wheeler Insurance
    "Good features"
    0.5 4.0/5 "Great!"
    I have taken a two wheeler insurance earlier from Bajaj Allianz. The process was good to get the policy. The premium is economical and there are good benefits as well. The policy coverage is also satisfactory. Fortunately I have not used the policy.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 19, 2019
  • United India Two Wheeler Insurance
    "Smart Protection"
    0.5 5.0/5 "Blown Away!"
    My friend's relative working with United India Insurance, If I have any issues in the vehicle they will take care of it. There was no claim experience. I have insured honda activa scooter, the premium amount is reasonable I took comprehensive cover comes under third party, own damage include.
    Was this review helpful? 0
    , chennai
    Reviewed on Jan 19, 2019
  • Bajaj Allianz Two Wheeler Insurance
    "Need to reduce the premium"
    0.5 4.0/5 "Great!"
    My two wheeler insurance is with Bajaj Allianz because mine is Bajaj bike so it will be easier for claim and also lot of showrooms included. I got the insurance paper. The claim process was average, the amount was not fully refunded. Also the process was lengthy. I have paid the premium of Rs.2000 for one year. It is a first party insurance. I felt the premium is quite high.
    Was this review helpful? 3
    , hyderabad
    Reviewed on Jan 18, 2019
  • Bajaj Allianz Two Wheeler Insurance
    "Average"
    0.5 3.0/5 "Satisfactory"
    I took my two wheeler insurance from Bajaj Allianz last year. It was suggested by my friend because he is working. I have paid approx 1000 rupees to purchase the policy. I never had a customer service experience and no claim. The benefits are good and its a third party insurance.
    Was this review helpful? 1
    , pune
    Reviewed on Jan 18, 2019
  • ICICI Lombard Two Wheeler Insurance
    "Not recommendable policy"
    0.5 3.0/5 "Satisfactory"
    My two wheeler insurance was taken from ICICI Lombard. I have applied the claim from with ICICI Lombard but they have not given proper response. They have not processed the claim also. Since because of the lowest premium, i have opted this policy. The service is not upto the mark.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Jan 18, 2019
  • Bharti Axa Two Wheeler Insurance
    "Excellent Service"
    0.5 4.0/5 "Great!"
    I had taken this insurance policy a long back and the premium has been paying annually. The premium amount has not been too high and the payment method has also been convenient. I had not made any claims so far and it has been a good policy for others as well.
    Was this review helpful? 2
    , navi mumbai
    Reviewed on Jan 18, 2019
  • New India Two Wheeler Insurance
    "Good Insurance company"
    0.5 4.0/5 "Great!"
    They are good in all service, without approach them they are providing good service. New India premium is economical, I paid the premium around Rs 7000 for three years. They gave me the third party cover, cash less service. They got tie up with many experience the agents are good.
    Was this review helpful? 2
    , chennai
    Reviewed on Jan 18, 2019
  • Bajaj Allianz Two Wheeler Insurance
    "Premium should be economical for the renewal"
    0.5 4.0/5 "Great!"
    Whenever there is a issue, I can reimburse with Bajaj Allianz its good than other company. One time I claimed, they gave me cash less service the premium is lesser than others then I changed it. The renewal option is good but they show more premium when I go for renewal.
    Was this review helpful? 2
    , bangalore
    Reviewed on Jan 17, 2019
  • ICICI Lombard Two Wheeler Insurance
    "Very Good Service"
    0.5 4.0/5 "Great!"
    I had taken this insurance policy almost four years back and i am paying the premium annually. The premium amount has not been high and the payment method has been simple. There has not been any claims made so far and the services which they had offered so far was good.
    Was this review helpful? 2
    , chennai
    Reviewed on Jan 17, 2019
  • HDFC Ergo Two Wheeler Insurance
    "Good for two wheeler"
    0.5 4.0/5 "Great!"
    My policy belongs to HDFC Ergo, its a premium policy for one year the insured value is fine for me Rs. 97,000, I have the KTM Duke bike its good, I took first party insurance with HDFC Ergo, I really not interacted with them for any policy queries.
    Was this review helpful? 1
    , bangalore
    Reviewed on Jan 17, 2019
  • Bharti Axa Two Wheeler Insurance
    "IDV percentage should be increased"
    0.5 4.0/5 "Great!"
    The insured value is low in Bharti axa, I Purchased Royal Enfield bike for Rs. 1.75 but they gave me only Rs. 1.20 lakh . My policy has the tenure of two years, I am not sure about the tie up services. I have taken the first party insurance. I purchased in the month of october 2017.
    Was this review helpful? 3
    , new delhi
    Reviewed on Jan 14, 2019
  • National Insurance Two Wheeler Insurance
    "Better"
    0.5 4.0/5 "Great!"
    I had my two wheeler insurance from National Insurance and it was a better experience. This insurance was issued by the showroom as a default. There is no claim. I felt the premium is bit higher so moved to HDFC Ergo. The customer service is better.
    Was this review helpful? 2
    , bangalore
    Reviewed on Jan 14, 2019
  • HDFC Ergo Two Wheeler Insurance
    "Excellent"
    0.5 5.0/5 "Blown Away!"
    My two wheeler insurance was taken from HDFC Ergo because it has more benefits and the premium is lower compared to others. It is a first party insurance. The customer service is very good. There was no claim and IDV value is good. I got the insurance paper.
    Was this review helpful? 1
    , bangalore
    Reviewed on Jan 14, 2019
  • HDFC Ergo Two Wheeler Insurance
    "Very Good Service"
    0.5 4.0/5 "Great!"
    I had taken this insurance for my bike a long time back and it had been a good policy. I had been paying the premium on an annual basis and the premium amount was not too high as well. The payment method has been simple and there has not been any hassle. There has not been any claims made so far and there has not been any hassle faced with the services of them.
    Was this review helpful? 0
    , coimbatore
    Reviewed on Jan 13, 2019
  • ICICI Lombard Two Wheeler Insurance
    "Good features"
    0.5 4.0/5 "Great!"
    I have my two wheeler insurance with ICICI Lombard. The services are good and there no hassles to get the policy. The premium is also nominal. The policy coverage and benefits are satisfactory. I also received the policy papers on time. Good in all.
    Was this review helpful? 0
    , new delhi
    Reviewed on Jan 12, 2019
  • United India Two Wheeler Insurance
    "Its Good"
    0.5 4.0/5 "Great!"
    This policy was recently renewed for my bike, my brother went to the showroom and then he renewed the policy, the premium is economical as per the market. They are issuing the policy with the good coverage of bike. Its a trusted insurance company and I got the paper on time.
    Was this review helpful? 4
    , kolkata
    Reviewed on Jan 11, 2019
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