• Mistakes to Avoid When Making Third-Party Two-Wheeler Insurance Claims

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    A comprehensive two-wheeler insurance policy usually has two types of covers bundled together; i.e., own damages cover and third-party liability. Some comprehensive policies also include the personal accident cover as part of the basic plan. As evident from the nomenclature, the personal accident cover and the own damages cover protect the policyholder from damages to the vehicle, personal injuries, and death. These are optional covers as well.

    The third-party liability insurance is mandated for all two-wheeler owners by the Indian Motor Vehicles Act. This type of insurance does not cover you and your bike; instead it offers protection to a third-party for damages caused by your vehicle to his/her property or health. Effectively, the injured party is the beneficiary of the third-party insurance. If you are the third-party who is affected by damage caused by another vehicle, you can claim compensation against the third-party insurance coverage of that vehicle. There is no limit on the liability for death or injury. However, the amount that can be availed as compensation for damage to property is capped at Rs.7.5 lakh.

    Procedure for Raising Two-Wheeler Insurance Claim

    Although all vehicles in India are equipped with third-party insurance cover, not many would opt to claim for damages using this cover. This is predominantly because of the complexities involved in the claim process. The process of claiming for two-wheeler insurance usually takes the following course:

    • As soon as you meet with an accident, you should contact the police and cooperate in filing an FIR. The FIR is a document that will have to be mandatorily submitted when you make a third-party insurance claim. This step should never be missed out.
    • You should also inform your insurance company of the mishap, without much delay. Many insurers mandate that accidents should be reported within 48 hours from the time of occurrence.
    • At the accident spot, try to capture pictures of the damage, injuries suffered, and the third-party. Photographic evidence will come in handy when you need to recheck for details in the future. You should also attempt to note down the names and phone numbers of witnesses and the third-party. Also collect all necessary information about the third-party’s insurance coverage.
    • Always furnish accurate information to your insurer. Never try to fabricate information for the purpose of claim approval. It should be noted that failing to reveal the truth about the incident may result in the rejection of your claim and even the invalidation of your policy.
    • You should register a case with the tribunal court for motor accident claims that has jurisdiction over the location where the accident occurred. You can also file the case in the tribunal court with jurisdiction over the location of the third-party’s or your residence. It should be noted that civil courts do not decide on third-party two-wheeler insurance claims.
    • You should always keep notes of the conversations that you have with your insurer regarding the claim. This will prove to be very useful in the future.
    • Maintain a file with all the documents, receipts, bills, etc. that are relevant to the claim.

    Common Mistakes that Should be Avoided

    There are certain mistakes that you should avoid at all costs while claiming third-party insurance for two-wheelers. These have been detailed below:

    • You should not run away from the accident spot. All vehicles at the location should stay as is, till an inspector surveys them. You should also look to arrange medical assistance if someone is injured.
    • You must ensure that you contact the police and get an FIR filed. Failing to do so may jeopardise the validity of your claim. Also, avoid getting into settlements with the third-party without the involvement of the police, as it would result in an illegal turn of events.
    • Do not be submissive and accept responsibility for the accident. Also, do not get too stressed, angry, or aggressive.
    • You should avoid riding your two-wheeler after having alcohol or other intoxicants. Also, refrain from illegal driving and renting out your private vehicle for commercial purposes. These factors could work against you in the event of a claim.
    • While filing a claim, ensure that you have furnished all accurate information in a comprehensive manner. You should also look to submit the claim on time, as delays in the process may be detrimental to you.
    • You should refrain from signing any release to the insurer until you have been advised by a lawyer. However, you can accept the insurer’s offer if you believe that the estimates provided by them are accurate.

    Conclusion

    Although legally possible, insurance companies receive very few cases claiming for third-party compensation. As indicated above, this is primarily due to the complex procedures involved in filing the claim and its settlement. The entire process also has a long turnaround time that could make the settlement look daunting. However, if you decide to raise a claim for third-party two-wheeler insurance , you should ensure that you follow the steps above to benefit from it in the best possible manner.

    Mistakes to Avoid When Making Third-Party Two-Wheeler Insurance Claims Reviews

  • Page 1 of 50 1 2 3 4 5
    • Bajaj Allianz Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with Bajaj Allianz from last 6 months, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. I pay a premium of Rs 1200 which has to be paid every year for this insurance policy.
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      , hyderabad
      Reviewed on Jun 21, 2018
    • Bajaj Allianz Two Wheeler Insurance
      "Good Policy"
      0.5 3.0/5 "Satisfactory"
      I have a health insurance with Bajaj Allianz from last 1 year, i am happy with the coverage value of this insurance policy. I am not aware of the premium amount as my company pays it. I have no claim experience so far with this insurance and i have a coverage of Rs 4 lakhs for this insurance.
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      , mumbai
      Reviewed on Jun 21, 2018
    • National Insurance Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with National insurance from last 5-6 years, i am happy with the coverage value of this insurance policy. I pay a premium of Rs 1200 which has to be paid every year for this insurance and i have not claimed anything so far from this insurance.
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      , hyderabad
      Reviewed on Jun 21, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Average policy"
      0.5 4.0/5 "Great!"
      I have taken a two wheeler insurance policy in the ICICI . Whenever i visit the petrol, i used to take the insurance over there. I never claimed the policy so far. I used to pay the premium amount of Rs. 800. I used to make the payment through cash. I'm not aware of the plans and benefits of the policy. I have taken this policy 1 year.
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      , bangalore
      Reviewed on Jun 20, 2018
    • Oriental Insurance Two Wheeler Insurance
      "Good Service so far"
      0.5 5.0/5 "Blown Away!"
      I've a bike insurance policy with the Oriental Insurance Company, I pay a premium of 1600, I do not have any claim experience with the policy. So far it has been a good experience with the policy. I'll have to wait and see how they respond to my claim in case if I'll have any in future.
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      , new delhi
      Reviewed on Jun 20, 2018
    • United India Two Wheeler Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the United India Bike insurance for a while. I am paying a premium of 1180 per year. I am paying it office. The service is a good. There is no Claim experience with this policy. This policy only covers metal parts of the bike. Overall it has been a hassle free experience with the United India.
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      , chennai
      Reviewed on Jun 20, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Good policy"
      0.5 3.0/5 "Satisfactory"
      The premium which i have to pay for my two Wheeler insurance is 2500 for 2 years. The policy has been taken from ICICI Lombard. They provide 100% coverage and accidental coverage. I have no claim for my two wheeler. Its a good policy.
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      , ghaziabad
      Reviewed on Jun 20, 2018
    • HDFC Ergo Two Wheeler Insurance
      "Good policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with HDFC ERGO from last 1 month, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. A premium of Rs 1470 has to be paid for this insurance policy.
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      , bangalore
      Reviewed on Jun 20, 2018
    • Bajaj Allianz Two Wheeler Insurance
      "Wonderful"
      0.5 5.0/5 "Blown Away!"
      I have insured my two wheeler with the Bajaj allianz general insurance company. I would like to say that the premium amount is around 5500 Rupees. Customer service is good and the response is nice one too with the Bajaj allianz general insurance company.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 20, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Good "
      0.5 4.0/5 "Great!"
      I am having the two wheeler insurance policy with the ICICI Lombard general insurance company. I have paid around 1100 Rupees as premium. I have not faced any claims with them till now and everything is better one with the ICICI lombard general insurance company.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 20, 2018
    • National Insurance Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with National insurance from last 20 years and it is one of the good policy. I have not claimed anything so far from this insurance policy. I am happy with the coverage value of this insurance policy and i pay a premium of Rs 750 for this insurance.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jun 19, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with IFFCO TOKYO from last 1 year, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. A premium of Rs 1100 has to be paid every year for this insurance policy.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 19, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have insured my two wheeler with the Iffco tokio general insurance company. I would like to say that the customer service is good one too with them and everything is super one too. I am happy with the Iffco tokio general insurance company till now.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Jun 19, 2018
    • Bajaj Allianz Two Wheeler Insurance
      "Average"
      0.5 3.0/5 "Satisfactory"
      I am using two wheeler insurance policy from the Bajaj Allianz general insurance company. I would like to say that the customer service is good one and the coverage value is around twenty five thousand Rupees to thirty thousand Rupees.
      Was this review helpful? 0
      , guntur
      Reviewed on Jun 19, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Excellent Claim Experience"
      0.5 5.0/5 "Blown Away!"
      Once i have a claim experience with ICICI. I can claim around 15K from this insurance. The claim process is very smooth process. They have a cashless claim facility. Their people will take care of the claim. Whatever the amount i can reimburse in this policy it has met. I have paid the premium around Rs.1100 every year.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 18, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the ICICI Lombard bike insurance for a while. I pay a premium of 9000 per year, the features are good but the premium is bit high when comparing to other insurance providers. I do not have any claim experience with the policy. I never faced any issues with the payments too.
      Was this review helpful? 0
      , thane
      Reviewed on Jun 18, 2018
    • HDFC Ergo Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have taken two wheeler insurance from Hdfc ergo general insurance for this. I made the payment for 2 years through on line banking . Customer service and response is good . It has good policy coverage with good policy benefits like vehicle towing and cashless garage.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 17, 2018
    • Iffco Tokio Two Wheeler Insurance
      "GOOD"
      0.5 3.0/5 "Satisfactory"
      I have been holding my two wheeler insurance since 2009. I got through the showroom. Premium is good and it is normal when compared to the others. I had no claiming from my insurance. Policy coverage and plan benefit i have no idea. No theft coverage. Payment i do through the cash.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 17, 2018
    • Bajaj Allianz Two Wheeler Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the Bike Insurance from Bajaj Aliianz for the past 3 years . I pay a premium of 1200 per year. I do not have any claim experience with the policy. I got this policy from the showroom and I never faced any issues with their services. Overall it has been a smooth experience with them.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 16, 2018
    • Royal Sundaram Two Wheeler Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      My bike is insured with the Royal Sundaram Insurance company. I am paying a premium of 1200. I got this policy from the bike showroom. I make payment at the Royal Sundaram branches and the staff are friendly. I do not have any claim experience with the policy.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 16, 2018
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