• Mistakes to Avoid When Making Third-Party Two-Wheeler Insurance Claims

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    A comprehensive two-wheeler insurance policy usually has two types of covers bundled together; i.e., own damages cover and third-party liability. Some comprehensive policies also include the personal accident cover as part of the basic plan. As evident from the nomenclature, the personal accident cover and the own damages cover protect the policyholder from damages to the vehicle, personal injuries, and death. These are optional covers as well.

    The third-party liability insurance is mandated for all two-wheeler owners by the Indian Motor Vehicles Act. This type of insurance does not cover you and your bike; instead it offers protection to a third-party for damages caused by your vehicle to his/her property or health. Effectively, the injured party is the beneficiary of the third-party insurance. If you are the third-party who is affected by damage caused by another vehicle, you can claim compensation against the third-party insurance coverage of that vehicle. There is no limit on the liability for death or injury. However, the amount that can be availed as compensation for damage to property is capped at Rs.7.5 lakh.

    Procedure for Raising Two-Wheeler Insurance Claim

    Although all vehicles in India are equipped with third-party insurance cover, not many would opt to claim for damages using this cover. This is predominantly because of the complexities involved in the claim process. The process of claiming for two-wheeler insurance usually takes the following course:

    • As soon as you meet with an accident, you should contact the police and cooperate in filing an FIR. The FIR is a document that will have to be mandatorily submitted when you make a third-party insurance claim. This step should never be missed out.
    • You should also inform your insurance company of the mishap, without much delay. Many insurers mandate that accidents should be reported within 48 hours from the time of occurrence.
    • At the accident spot, try to capture pictures of the damage, injuries suffered, and the third-party. Photographic evidence will come in handy when you need to recheck for details in the future. You should also attempt to note down the names and phone numbers of witnesses and the third-party. Also collect all necessary information about the third-party’s insurance coverage.
    • Always furnish accurate information to your insurer. Never try to fabricate information for the purpose of claim approval. It should be noted that failing to reveal the truth about the incident may result in the rejection of your claim and even the invalidation of your policy.
    • You should register a case with the tribunal court for motor accident claims that has jurisdiction over the location where the accident occurred. You can also file the case in the tribunal court with jurisdiction over the location of the third-party’s or your residence. It should be noted that civil courts do not decide on third-party two-wheeler insurance claims.
    • You should always keep notes of the conversations that you have with your insurer regarding the claim. This will prove to be very useful in the future.
    • Maintain a file with all the documents, receipts, bills, etc. that are relevant to the claim.

    Common Mistakes that Should be Avoided

    There are certain mistakes that you should avoid at all costs while claiming third-party insurance for two-wheelers. These have been detailed below:

    • You should not run away from the accident spot. All vehicles at the location should stay as is, till an inspector surveys them. You should also look to arrange medical assistance if someone is injured.
    • You must ensure that you contact the police and get an FIR filed. Failing to do so may jeopardise the validity of your claim. Also, avoid getting into settlements with the third-party without the involvement of the police, as it would result in an illegal turn of events.
    • Do not be submissive and accept responsibility for the accident. Also, do not get too stressed, angry, or aggressive.
    • You should avoid riding your two-wheeler after having alcohol or other intoxicants. Also, refrain from illegal driving and renting out your private vehicle for commercial purposes. These factors could work against you in the event of a claim.
    • While filing a claim, ensure that you have furnished all accurate information in a comprehensive manner. You should also look to submit the claim on time, as delays in the process may be detrimental to you.
    • You should refrain from signing any release to the insurer until you have been advised by a lawyer. However, you can accept the insurer’s offer if you believe that the estimates provided by them are accurate.

    Conclusion

    Although legally possible, insurance companies receive very few cases claiming for third-party compensation. As indicated above, this is primarily due to the complex procedures involved in filing the claim and its settlement. The entire process also has a long turnaround time that could make the settlement look daunting. However, if you decide to raise a claim for third-party two-wheeler insurance , you should ensure that you follow the steps above to benefit from it in the best possible manner.

    Mistakes to Avoid When Making Third-Party Two-Wheeler Insurance Claims Reviews

  • Page 1 of 50 1 2 3 4 5
    • ICICI Lombard Two Wheeler Insurance
      "best policy"
      0.5 5.0/5 "Blown Away!"
      I had taken a two wheeler insurance policy from the top most private sector insurance company ICICI LOMBARD GENERAL INSURANCE. My annual premium is very reasonable by comparing with other insurance products which is 1900/-. . I can prefer online to renew my two wheeler insurance policy with in the due date. I had bought this two wheeler insurance policy along with my vehicle.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 18, 2018
    • New India Two Wheeler Insurance
      "Good Policy"
      0.5 3.5/5 "Pretty good"
      I have my two wheeler insured with New India Assurance 1 year back, i am happy with the coverage value of this insurance policy. I did not claim anything so far from this insurance policy. A premium of Rs 1200 has to be paid for this two wheeler insurance.
      Was this review helpful? 0
      , noida
      Reviewed on Apr 18, 2018
    • Liberty Videocon Two Wheeler Insurance
      "better experience"
      0.5 4.0/5 "Great!"
      I had taken a two wheeler insurance policy from the public sector insurance company LIBERTY VIDEOCON GENERAL INSURANCE. My annual premium amount is quite high by comparing with other premiums. I did not received my policy document by mail and hard copy too.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 18, 2018
    • HDFC Ergo Two Wheeler Insurance
      "best policy"
      0.5 5.0/5 "Blown Away!"
      I had taken a two wheeler insurance policy from the public sector insurance company HDFC ERGO GENERAL INSURANCE. My annual premium amount is Rs. 4000/- which is very reasonable by comparing with other premiums. I had received my policy document by mail.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 18, 2018
    • National Insurance Two Wheeler Insurance
      "best policy"
      0.5 4.0/5 "Great!"
      I had taken a two wheeler insurance policy from the public sector insurance company NATIONAL INSURANCE. My annual premium amount is Rs. 1600/- which is very reasonable by comparing with other premiums. I had received my policy document by mail.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Apr 18, 2018
    • ICICI Lombard Two Wheeler Insurance
      "good policy"
      0.5 4.0/5 "Great!"
      I had taken a two wheeler insurance policy from the top most private sector insurance company ICICI LOMBARD GENERAL INSURANCE. My annual premium amount is very reasonable by comparing with other premiums. I had received my policy document to my registered communication address.
      Was this review helpful? 0
      , new delhi
      Reviewed on Apr 18, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Average service"
      0.5 2.0/5 "Expected more"
      I have got the two wheeler insurance policy from the IFFCO TOKIO around 2 years ago. I have paid Rs, 1800 to get this policy from the Iffco tokio and this policy has the tenure of 2years. The customer support service and the response is good here, and they won't give the intimations to renew the policy on time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 18, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with IFFCO TOKYO from last 4-5 years, i do not have claim experience so far with this insurance policy. A premium of Rs 1200-1500 has to be paid for this insurance and i am happy with the coverage value of this insurance policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 17, 2018
    • Bharti Axa Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have recently taken a two wheeler insurance with Bharti Axa general insurance 6 months back. The coverage value of this insurance policy is 50% which is satisfactory. I have not claimed anything so far from this insurance and i pay a premium of Rs 1100 for this insurance policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 17, 2018
    • National Insurance Two Wheeler Insurance
      "Not satisfied"
      0.5 2.5/5 "Just OK"
      I have my two wheeler insured with National insurance from last 1 year, I am not satisfied with the coverage value of this insurance. I had a claim experience but they covered only 70-80%. A premium of Rs 1300 has to be paid every year for this insurance policy.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Apr 17, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a two wheeler insurance with IFFCO TOKYO from more than 5 years, the coverage value of this insurance policy is satisfactory. I have not claimed anything so far from this insurance policy. I pay a premium of Rs 1000 every year for this insurance policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 17, 2018
    • Bharti Axa Two Wheeler Insurance
      "better experience"
      0.5 3.0/5 "Satisfactory"
      I had taken a two wheeler insurance policy for my vehicle from the top most insurance company BHARTI AXA GENERAL INSURANCE. I didn't received my policy document. The customer support is not up to mark. My annual premium is very reasonable by comparing with other premiums.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 17, 2018
    • Reliance General Two Wheeler Insurance
      "good policy"
      0.5 3.0/5 "Satisfactory"
      I had taken a Two insurance policy from the RELIANCE GENERAL INSURANCE. My annual premium is Rs, 1000/- which is very reasonable by comparing other premiums. I had received policy hard copy document by registered post. I dint have any claim experience so i am unable to comment on it.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 17, 2018
    • HDFC Ergo Two Wheeler Insurance
      "Average policy to use"
      0.5 3.0/5 "Satisfactory"
      The HDFC ergo has given me the two wheeler insurance policy, and I renew the policy for the past 4 years. The customer support service is not giving the intimations to renew the policy on time. I don't have any claim experience with this HDFC ergo two wheeler insurance policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 17, 2018
    • ICICI Lombard Two Wheeler Insurance
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I got the two wheeler Insurance policy from the ICICI LOMBARD GENERAL INSURANCE last year. The customer support service is good with the ICICI Lombard ,because they give good response to the customers. I have paid Rs,1500 to renew the policy last time.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Apr 17, 2018
    • New India Two Wheeler Insurance
      "Better policy to use"
      0.5 4.0/5 "Great!"
      Renewing the two wheeler insurance policy from the New India assurance company and I renew it for the 4th time. I don't have any claim experience from this new India assurance two wheeler insurance policy , but I would say the policy is better to use.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 16, 2018
    • HDFC Ergo Two Wheeler Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have a two wheeler insurance with HDFC ERGO from last 6 years, the coverage value of this insurance policy is satisfactory. I have not claimed anything so far with this insurance policy. A premium of Rs 1600 has to be paid for this insurance policy every year.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 16, 2018
    • Magma HDI Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with Magma insurance from last 1 year, a premium of Rs 1600 has to be paid every year for this insurance policy. I have not taken any claim experience so far with this insurance and i am satisfied with the coverage value of this insurance.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 16, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have recently taken a two wheeler insurance from IFFCO TOKYO 1 month back, i am happy with the coverage value of this insurance and i have not claimed anything so far from this insuranc. I pay a premium of Rs 1200 for this insurance policy.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 16, 2018
    • HDFC Ergo Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with HDFC ERGO 9-10 years, it is one of the good insurance policy to use. I have not claimed anything so far with this insurance and the coverage value of this insurance is 60-70% and i pay a premium of Rs 1200-1500.
      Was this review helpful? 0
      , kolkata
      Reviewed on Apr 16, 2018
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