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  • Tips for Safe Internet Banking

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    For those holding either a savings account or a current account with a bank, making use of the internet banking facility has made banking procedures easy, quick and convenient. Customers can pay bills, make fund transfers, recharge their DTH or mobile phone, assign a nominee, check their bank statements and so on, through the internet banking facility. That said, due to fraudulent activities such as hacking, phishing and so on, customers have to make sure that they use safe practices when using this facility. For those new to internet banking, listed below are some tips to protect their account from fraudsters.

    • Ensure that your password is changed regularly

    When one just opens an account with a bank - be it a savings account or a current account, he/she will have to first use the internet banking password given by the bank. As soon as you login to your internet banking account for the first time, ensure that you change the password immediately - as a safety precaution. In addition, it is imperative that you change your password regularly to avoid the risk of falling prey to any sort of fraudulent activity.

    • Never bank from public computers

    When it comes to internet banking, using public computers is a strict no. When you are really not sure how safe a computer is, never use it, especially when it comes to internet banking. It could be easier for fraudsters to hack into a public computer, leaving your account details susceptible to fraud. If in case you are left with no choice, ensure that you clear the cache and browsing history. Lastly, never allow the browser to save your ID and password.

    • Never share your account details with anyone

    Remember that at no point will the bank ask you for your account details via SMS, email or over a call. To keep your account safe from fraudsters, ensure that you never share your details via any social media platform, SMS, email and so on. Also, when browsing online, ensure that the website URL contains “https” - ensuring that the site is in fact secure.

    • Check your account regularly

    Just to make sure that your account has not fallen prey to any fraudulent activity, make sure that you login and check your account regularly. Go through your bank statements and check if there are any discrepancies or transactions that you haven’t made. This habit will also help you keep a track of your finances - in and out of your account.

    • Always use a licensed anti-virus software

    Though you might have to pay a yearly subscription, always ensure that you use a licensed anti-virus when browsing, in order to protect your computer. While one might be tempted to use a free anti-virus, there are chances that it will not fully protect your computer, allowing hackers and fraudsters to snoop into your personal computer for your account details. Lastly, ensure that your antivirus is updated on a regular basis or set to the automatic updation mode.

    • Switch off your internet connection when not in use

    A lot of us keep our internet connection on even when we are not using it, thus giving hackers a chance to hack into our internet connection and personal computers and steal our account information. As a safety precaution, always ensure that your internet connection is switched off when not in use.

    • Always type out the URL

    If you have received an email with a URL in it, make sure to type out the URL rather than just click on the link given. Most fraudsters re-direct you to unprotected sites to steal your information. That said, never open an email that is not from a recognised source. Lastly, never share your account ID or password via email though hackers might try to lure you into doing so.

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