Punjab National Bank Savings Account via Video KYC

Punjab National Bank (PNB) has introduced a digital initiative for identity verification through the video Know Your Customer (KYC) option for people who wish to open a savings account in the bank.

Updated On - 05 Sep 2025
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The online savings account is being offered by the bank to suit everyone's banking needs. The process of PNB's video KYC and other details are as follows: 

What is Video KYC Identity Verification Process 

Video Know Your Customer is a feature offered by banks to people opening a savings account in the bank. As part of the digital initiative, identity verification is taken online via a video call. The bank representative will connect with the customer online to verify their Aadhaar card, PAN card, and signature before activating the account. 

PNB Savings Account Video KYC

How to Open a PNB savings account via Video KYC: 

The following are steps to follow to open a PNB savings account via Video KYC: 

  1. Firstly, choose the type of savings account that suits your banking needs 
  1. Next, submit your mobile number, Aadhaar Card, PAN details as requested  
  1. Then, provide your personal details as asked by the bank along with online validation of the information shared 
  1. Initiate the Video KYC process and connect with the bank representative over a video call 
  1. After successful verification of documents, your PNB savings account will be opened 

Documents Required for Opening Savings Account in PNB via Video KYC: 

 The following are the documents required to be submitted while opening a savings account in PNB through video KYC: 

  1. Aadhar card linked to your mobile phone for OTP authentication  
  1. Valid email ID 
  1. PAN card 
  1. White paper with blue or black pen for signature 
  1. Proof of professional activity (if applicable) 
  1. Ability to grant location access to the bank representative 

Details Regarding Opening Savings Account in Punjab National Bank via Video KYC: 

The following are things to remember while opening a savings account in PNB via Video KYC: 

  1.  Make sure you have a stable interest connection  
  1. You must be physically present in India while applying for the savings account via Video KYC 
  1. Video KYC cannot be pre-recorded 
  1. Make sure you have both soft and hard copies of the necessary documents for verification at the time of video KYC

Benefits of Opening Savings Account in Punjab National Bank via Video KYC 

 The following are the advantages of opening a savings account in PNB through video KYC: 

  1.  The process can be initiated anywhere and at anytime 
  1. The customers need not visit the branch office  
  1. Instant opening of savings account after successful completion of video KYC  
  1. Minimum documentation is required during the process 

FAQs on Punjab National Bank Savings Account via Video KYC

  • Does Punjab National Bank provide video KYC option to open a savings account in the Bank?

    Yes, Punjab National Bank provides video KYC option to open a savings account in the Bank.

  • What are the KYC norms set by the Reserve Bank of India?

    The Reserve Bank of India has set a few guidelines for the banks taking video KYC for opening Savings Accounts such as video should be recorded live, a secure internet connection must be used for the process and the KYC should only be taken through the bank's website or its mobile app. 

  • Why is blank paper required during video KYC?

    A blank paper is required during video KYC for the bank representative to verify your signature. 

  • What are the documents required to open a savings account in Punjab National Bank via Video KYC?

    Aadhaar Card linked to your mobile number, PAN card, and a blank paper with blue or black pen for signature verification are the required documents.

  • How long does it take to open the savings account in Punjab National Bank after my video KYC?

    After successful completion of video KYC by Punjab National Bank the savings account is instantaneously activated. 

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