MPassbook

A passbook is a crucial document for tracking all transactions in a savings or current account, traditionally updated manually by bank staff. To reduce branch visits and human error, computerized passbooks with barcodes and the convenient mPassbook feature now simplify account tracking.

Updated On - 15 Sep 2025
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Here are more details about mPassbook. 

What is mPassbook? 

M-Passbook is a mobile banking service that enables bank customers to update their bank passbooks without visiting the bank branch. This service also helps in tracking all banking transactions on a monthly or annual basis through mobile banking applications and saves time by letting you update your passbook yourself without requiring a physical visit to the bank branch. 

Benefits of mPassbook 

The following are some of the significant benefits of mPassbook: 

  1. mPassbook can be accessed through some of the mobile applications even when offline, only if the mPassbook is update 
  2. mPassbook can be updated through mobile app and can be accessed from anywhere, thereby reducing the number of visits to the branch 
  1. The expenses made can be tracked through the tagging feature available in mPassbook where you can write the purpose, time, and place of expenses 
  2. mPassbook is accessible anytime as it comes within your phone making available anytime and anywhere 
  3. Enables users to track their expenses anytime and anywhere, even while travelling 
  4. It gives real-time update of all your fund transfer, debits and credits, and does not require visiting the branch for updating your passbook unlike the traditional passbook 

Significance of mPassbook 

The following are some of the significances of mPassbook: 

  1. Proof of bank account: mPassbook consists of every detail of the bank customer, such as name, address, transaction records, and phone number, thereby making it a significant physical proof of bank account. 
  2. Records transactions: mPassbook is an authenticate proof of all your banking transactions that records all the credits and debits against your account. 
  3. Proof of identity: It is one of the most credible identity proofs that can be used in court of law, passport office or any other government offices for various purposes. 
  4. It helps in filing IT returns: It keeps a record of all the transactions with a specific date that helps in filing Income Tax (IT) returns, as keeping physical records of all transactions, such as receipt may become a tedious task sometimes. 
  1. A vital document: mPassbook is a vital document that consists of sensitive banking details that can be misused by fraudsters if lost due to theft or financial frauds. 
  2. It helps in getting loans and credit cards: It can be produced in banks or financial institutions, as proof of financial status for applying for loan or credit cards, as it contains the detailed record of your financial capacity. 

FAQs on MPassbook

  • How do I get an mPassbook?

    Log into the internet banking portal of the bank using ‘Username’ and ‘M-Passbook PIN’ and create the mPassbook PIN through settings option of the bank’s mobile application. After setting the PIN you view your mPassbook both online and offline. 

  • How do I open a new passbook?

    To open a new passbook, you need to write an application to the bank stating the reason for applying for new passbook. This can be done in case you have lost your passbook or need one for any other reason. 

  • How do I open a mPassbook in PNB?

    To open mPassbook, log into your PNB mobile banking application using your login credentials. Check for the mPassbook option and click on desired option. Enter the account number and click on ‘Continue’ to access the digital passbook via your smartphone.  

  • How can I get my PNB mPassbook customer ID?

    The customer ID can be obtained from the physical copy of the passbook. The customer ID can also be obtained through internet banking portal by logging into the portal and clicking on ‘Primary Customer Id’ under ‘View Personal Details’ option that comes under ‘Personal Settings’. 

  • Can I see passbook online?

    Yes, you can view your bank’s passbook online either through mobile banking application or internet banking services. Log into your bank’s official website and find out the option view passbook, which may also be labelled as ‘Transaction’, ‘Bank Passbook’, or any other similar names. Click on the option to view the passbook to get details update about your bank account.

  • Can we get a passbook immediately?

    No, you will not get your passbook immediately. It will be delivered after seven to ten working days to your preferred communication address after applying for it online. 

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