Kotak Mahindra Bank Video KYC Savings Account

Kotak Mahindra Bank's Video KYC Savings Account is a fully digital banking process that helps customers to open a savings account sitting at home. You only need a few documents and a smartphone or computer to complete the entire KYC process through a live video call. 

Updated On - 07 Oct 2025
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This Video KYC-enabled account, offered under Kotak’s 811 platform, is a zero-balance savings account that provides instant access to full banking services once the KYC is completed. It is a convenient, paperless, and secure way to start banking, especially for those looking for a quick and hassle-free digital experience. 

Benefits of Kotak 811 Video KYC Savings Account 

Kotak Mahindra Bank Video KYC

To make banking easy and convenient, Kotak 811 Video KYC savings account offers several benefits, which are as follows: 

  1. There is no need to visit the bank in person as you can open your account online by using Aadhaar and PAN with video KYC. 
  1. The account is accessible for all users as there is no need to maintain a minimum balance. 
  1. The account activation process is fast, as it is completed within a few hours after video verification 
  1. It comes with a free virtual debit card for secure online transactions 
  1. You can get access to full banking services through Kotak’s mobile app and internet banking

How to Open Kotak Mahindra Bank Video KYC Savings Account

You can follow the steps given below in order to open the Video KYC Savings Account: 

1. Go to the official portal of Kotak 811 account opening and click on ‘Open Account’. 

2. Fill in the details such as e-mail ID, mobile number, and pin code.

 3. You will get an OTP on your registered mobile number or on your email ID. 

4. Provide your PAN card and Aadhaar card details. 

5. Click on ‘Proceed to Verify 'and you will get an OTP on your Aadhaar-registered mobile number.

 6. Enter your personal details and allow access to your location. 

7. You will get a call from the bank representative to complete the video KYC process. 

Documents Required for Kotak 811 Video KYC Savings Account 

Given below are the documents required for opening a Kotak savings account via video KYC. 

1. Original PAN Card 

2. A blank A4 sized-page 

3. Blue/Black Pen 

4. Aadhaar number 

Tips for Completing Kotak 811 Video KYC 

Here are some tips that ensure a smooth and successful Kotak 811 Video KYC process. 

  1. Your internet connection must be stable throughout the video call. 
  1. Always use the Google Chrome browser to open the Video KYC link for best performance. 
  1. Your wall background must be plain, and make sure no one else appears on screen. 
  1. You must provide the mobile number that is registered with your Aadhaar to complete OTP authentication. 

FAQs on Kotak Mahindra Bank Video KYC Savings Account

  • Can I complete the Kotak Mahindra Bank video KYC by visiting the branch?

    Yes, you can complete the video KYC by visiting the branch. For that, you need to book an appointment through the Kotak811 Mobile Banking App. A bank executive will call to confirm your address and schedule the visit. 

  • How much time does it take to open the account after completing the Video KYC process?

    It usually takes eight hours to get your account details on your registered email ID and mobile number after completing the Video KYC process. 

  • What documents do I need to open the Kotak 811 Video KYC Savings Account?

    You require minimal documentation such as PAN card, blue/black pen, and blank A4 size sheet.   

  • Can I complete the Kotak Mahindra Bank Video KYC on the weekend or a bank holiday?

    Yes, you can complete your video KYC anytime, including weekend or bank holiday. 

  • Can I use any web browser to open the Kotak 811 Video KYC Savings Account?

    You can only use the Google Chrome browser to complete the video KYC process. 

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