Karnataka Bank Customer Care

Karnataka Bank 24/7 Toll-free Customer Care Helpline:

To address concerns and receive answers to queries, customers can reach out to the customer care department of the Karnataka Bank using the numbers listed below. The bank's toll-free number is accessible around the clock, ensuring comprehensive customer care support. 

1. Toll-free Number: 1800 425 1444 
2. General Enquiries: 080-22021507/08/09 

Karnataka Bank Customer Care Email Address:

In addition to reaching out to customer care representatives through phone calls, customers can also communicate their concerns via email. For complaints or issues that require attention, please send an email to the undermentioned email address: 
Email ID: info@ktkbank.com

Karnataka Bank Corporate Headquarters: 

In situations where customers find regional office solutions unsatisfactory, they have the option to reach out to the representatives at the bank's head office. 

Address: Karnataka Bank Ltd., Customer Service & Grievance Redressal Cell, Head Office, Mahaveera Circle, Kankanady,

Mangaluru – 575 002, Karnataka, India 

Karnataka Bank Internet Banking Cell or ATM Cell Assistance:

For inquiries or concerns regarding internet banking or ATM-related services, customers are encouraged to reach out to the Internet Banking or ATM cell for prompt resolution. Contact the bank using the provided details: 

Address: No. 50, Ground Floor, K.H. Road, Opp. BMTC Bus Stand,

Bengaluru – 560 027, Karnataka, India 

Contact Numbers:  

1. Toll-free: 1800 425 1444 

1. General Enquiries: 080-22021500 
2. Fax Number: 080-22021599 

1. Email ID: atmcell@ktkbank.com 

Grievance Resolution at Karnataka Bank:

Karnataka Bank is committed to efficiently addressing grievances through a structured procedure designed to resolve complainants' issues. In addition to online complaint registration, customers have the option to contact the relevant official through phone, email, or letter. The following steps outline the bank's grievance redressal process: 

1. The complainant can approach the concerned Branch Head to address their grievance. 
2. If the complaint or feedback remains unresolved or the resolution is deemed unsatisfactory, the applicant has the option to escalate the matter to the bank's relevant Regional Office. 
3. In the event that the petitioner remains dissatisfied with the resolution provided by the Regional Office, they can further escalate the matter to the Head Office. 
4. Suppose the complaint persists without resolution or the applicant finds the resolution unsatisfactory. In that case, they may choose to contact the Banking Ombudsman in accordance with the Banking Ombudsman Scheme, 2006, for a thorough and adequate resolution. 

Regional Offices for Karnataka Bank:

In the event that customers encounter an issue or have a complaint concerning the bank's services, they can initially reach out to the branch head for assistance in resolving the matter. If necessary, they may also contact customer care. However, should the issue persist, customers have the option to escalate their concerns to the branch head. Typically, customer issues are resolved up to this stage. However, if resolution is not achieved, customers may choose to contact the regional offices, the details of which are provided below.