Indian Bank provides reliable customer care support to account holders through several channels such as toll-free numbers, SMS, or email ID. Individuals can resolve their transaction and account-related issues by contacting the appropriate helpline and following the bank’s verification process.
Individuals can contact Indian Bank’s customer care on the following mentioned numbers:
Customers can also register complaints online through the CGRS (Complaint Grievance Redressal System) portal.
For account balance enquiries via SMS, customers may give a missed call to any of the numbers below:
To block digital transactions, customers can send an SMS in the following format:
Customers who wish to register a complaint via SMS can do so using the format below:
The below mentioned format will help account holders receive the details about a particular query directly from the Indian Bank’s customer care:
Type of Enquiry | SMS Format |
Balance Enquiry | BALVAL <A/c no.> <MPIN> to 9444394443 |
Reset Mobile Banking PIN | CHGPIN <New MPIN> <OMPIN> to 9444394443 |
Deposited Cheque Enquiry | DCHQSTS <chq no> <A/c no> <MPIN> to 9444394443 |
Recent three transactions | LATRAN <A/c no> <MPIN> to 9444394443 |
Issued Cheque Status | CHQSTS <chq no> <A/c no> <MPIN> to 9444394443 |
Usage Instructions | HELP <Code> <MPIN> to 9444394443 |
The complaints can also be filed on the below mentioned email id:
Number | Facility | Services |
87544 24242 | WhatsApp Banking | Account statement, complaints, account balance enquiry, fastag services, product features, rate of interest on loans/deposits. |
9677633000 | R KYC | For REKYC without any change in customer details, SMS <REKYC NOCHANGE CIFNO> to 9677633000 |
7799022129 | CKYC | Give a missed call to get the CKYC |
9231000001 | Block All Online Services | Send the SMS “BLOCK” to block all digital services |
1930 | National Cyber Crime Helpline | Report cyber crimes |
If an Indian Bank’s customer is not satisfied with the response provided by Indian Bank customer care, department, they can escalate this matter to the Grievance Redressal Team.
Details of issues and queries can be sent to corporate head office of Indian Bank. Below are the contact details:
Indian Bank is a public sector bank in India that provides financial services such as loans, digital banking, savings accounts, and customer support through its branches and online platforms.
Indian Bank was founded 1907 and headquartered in Chennai. It was amalgamated with Allahabad Bank on 1 April 2020.
Indian Bank’s national helpline number is 1800 1700.
Customers can reach Indian Bank support through the toll-free phone number, SMS services, or by sending their queries to the bank’s official customer care email IDs.
To check Indian Bank’s account balance, give a missed on call these two numbers: 9677633000 or 92895 92895.
A complaint can be submitted through customer care numbers, email addresses, or the CGRS (Complaint Grievance Redressal System) portal.
To block digital transactions and online services, you will need to send an SMS “BLOCK” to 9231000001.

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