Indian Bank Customer Care

Indian Bank provides reliable customer care support to account holders through several channels such as toll-free numbers, SMS, or email ID. Individuals can resolve their transaction and account-related issues by contacting the appropriate helpline and following the bank’s verification process. 

Updated On - 11 Feb 2026
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Indian Bank Customer Care Number 

Individuals can contact Indian Bank’s customer care on the following mentioned numbers: 

  1. Toll-Free Customer Care Number1800 425 00 000 
  1. National Helpline Number: 1800 1700 
  1. Non-Toll-Free Customer Care Number22 4444 2888  

Customers can also register complaints online through the CGRS (Complaint Grievance Redressal System) portal. 

Account Balance Enquiry for Indian Bank 

For account balance enquiries via SMS, customers may give a missed call to any of the numbers below: 

  1. 09677 633000
  1. 09289 592895

Block Digital Transactions for Indian Bank 

To block digital transactions, customers can send an SMS in the following format: 

  1. Block to 092310 00001 or 092895 92895  

Complaint Registration via SMS for Indian Bank 

Customers who wish to register a complaint via SMS can do so using the format below: 

  1. Send an SMS to 56677 with the text: COMPLAINT 

Indian Bank Enquiry Types with SMS Instructions 

The below mentioned format will help account holders receive the details about a particular query directly from the Indian Bank’s customer care: 

Type of Enquiry 

SMS Format 

Balance Enquiry 

BALVAL <A/c no.> <MPIN> to 9444394443 

Reset Mobile Banking PIN 

CHGPIN <New MPIN> <OMPIN> to 9444394443 

Deposited Cheque Enquiry 

DCHQSTS <chq no> <A/c no> <MPIN> to 9444394443  

Recent three transactions 

LATRAN <A/c no> <MPIN> to 9444394443 

Issued Cheque Status 

CHQSTS <chq no> <A/c no> <MPIN> to 9444394443 

Usage Instructions 

HELP <Code> <MPIN> to 9444394443 

Lodge Complaint via Email for Indian Bank 

The complaints can also be filed on the below mentioned email id: 

  1. Customercarecomplaints [at] indianbank [dot] co [dot] in 
  1. Indmail [at] indianbank [dot] co [dot] in 

Indian Bank Customer Care Helpline Details 

Number

Facility 

Services 

87544 24242

WhatsApp Banking 

Account statement, complaints, account balance enquiry, fastag services, product features, rate of interest on loans/deposits.

9677633000 

R KYC

For REKYC without any change in customer details, SMS <REKYC NOCHANGE CIFNO> to 9677633000 

7799022129 

CKYC 

Give a missed call to get the CKYC 

9231000001 

Block All Online Services

Send the SMS “BLOCK” to block all digital services 

1930 

National Cyber Crime Helpline

Report cyber crimes

Grievance Redressal Process of Indian Bank 

If an Indian Bank’s customer is not satisfied with the response provided by Indian Bank customer care, department, they can escalate this matter to the Grievance Redressal Team. 

Details of issues and queries can be sent to corporate head office of Indian Bank. Below are the contact details: 

  1. Indian Bank Corporate Office, 
  1. PB Number: 5555, 254-260 
  1. Avvai Shanmugam Salai, 
  1. Royapettah, Chennai: 600 014 
  1. Contact Number: 044-28134300 

FAQs on Indian Bank Customer Care

  • What services does Indian Bank offer to customers?

    Indian Bank is a public sector bank in India that provides financial services such as loans, digital banking, savings accounts, and customer support through its branches and online platforms. 

  • When was Indian Bank established?

    Indian Bank was founded 1907 and headquartered in Chennai. It was amalgamated with Allahabad Bank on 1 April 2020. 

  • What is the national helpline number of Indian Bank?

    Indian Bank’s national helpline number is 1800 1700. 

  • How to contact Indian Bank customer care support?

    Customers can reach Indian Bank support through the toll-free phone number, SMS services, or by sending their queries to the bank’s official customer care email IDs. 

  • How to check Indian Bank account balance via SMS?

    To check Indian Bank’s account balance, give a missed on call these two numbers: 9677633000 or 92895 92895. 

  • How to lodge complaint with Indian Bank?

    A complaint can be submitted through customer care numbers, email addresses, or the CGRS (Complaint Grievance Redressal System) portal. 

  • How to block Indian Bank’s digital transactions?

    To block digital transactions and online services, you will need to send an SMS “BLOCK” to 9231000001. 

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