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ICICI Bank Mobile Banking

ICICI Bank’s mobile banking service brings basic banking services to the customer’s fingertips. This convenient service can be availed by registering one’s phone number with the bank and downloading the mobile banking app from the app store.

Key highlights:

  • Find transfer
  • Update personal details
  • Bill payments
  • Buy ICICI products
  • Manage demat portfolio
  • More

    Keeping in mind that almost everyone nowadays is a smartphone owner, ICICI Bank has decided to bring the convenience of full-function banking facilities to smartphones. ICICI Bank Mobile Banking is the mobile banking arm of ICICI Bank and allows customers to perform a number of banking transactions and carry out requests via their smartphone. Customers can view their account activity, past account statements, open savings account or current accounts, transfer funds online using a variety of methods such as NEFT, RTGS, IMPS, iMobile, SMS Banking, pay utility bills, view loan account summary, make tax payments, purchase insurance, do recharges on mobile phones, data cards and DTH connections, etc.

    Features of ICICI Bank Mobile Banking

    • iMobile – iMobile is a comprehensive mobile banking app by ICICI which allows customers access to over 150 kinds of financial services, transactions and facilities. The app gives you full control of your bank account which you can easily monitor from the app itself. Some of the function and services available via the iMobile app are fund transfer, bill payments, ticket bookings, recharges, open a deposit account and much more.
    • ICICI Bank Pockets – Pockets is the Digital Bank service by ICICI Bank which offers several services. The primary service offered by this service is that of a mobile wallet where you can park a certain amount of money which can then be used to pay for online transactions such funds transfer, mobile recharge, bill payments, and much more. the app an be personalized and allows you to make payments instantly. With Pockets, you can also get a zero balance savings account, and get access to over 100 banking services.
    • SMS Banking – To use the SMS Banking Service by ICICI, you need not have a smartphone or a data pack activated on your phone. With the SMS Banking service, you can pay for recharges over the phone, make bill payments for postpaid mobile connections, recharge your Delhi Metro card, get timely alerts for account related activity and carry out several other banking related requests.
    • m.icicibank.com – m.icicibank.com is the mobile banking site of ICICI Bank which provides customers the convenience of banking while on the go. With a user friendly interface, m.icicibank.com comes loaded with features such as bill payment reminders, iDirect feature to allow you to manage your Demat portfolio, iTrack feature lets you get the status of all your deliverables, iLoan lets you view your loan summary, Instabanking for priority banking and paperless paperwork, personalization of debit card with Expressions Debi Card facility, make tax payments, purchase general insurance and much more.
    • Mobile Money - Mobile Money is a new account feature introduced by ICICI where there user’s mobile number itself becomes an account. The Mobile Money feature is offered by the bank in partnership with mobile network providers and allows customers to make use of services and features such as money deposit, pay for a prepaid recharge, transfer funds, bill payments, cash withdrawal, pay or retail transactions. Some of the facilities included under Mobile Money are m-pesa (mobile money transfer service for Vodafone customers), mRupee, Aircel ICICI Bank Mobile Money (for Aircel customers) and Oxigen e-Paisa.
    • DMRC Metro Card Recharge - ICICI Bank has launched DMRC Metro Card recharge facility through mRupee outlets of MMPL (A subsidiary of Tata Teleservices Limited) in Delhi & NCR region. This mobile banking service lets you recharge your metro card instantly!
    • Call To Pay – This is a simple to use service which allows customers to make utility bill payments, recharge prepaid mobile connections or DTH connections by making a call.
    • NUUP – This is a special National Unified USSD Platform (NUUP) service introduced by ICICI which allows customers to access their ICICI account from their mobile phone. Usage of this service does not need a data pack activated on the phone or even a smartphone. With the NUUP service, you can transfer funds, view your account balance, get a mini statement and do much more.

    Benefits of ICICI Mobile Banking

    The facility of mobile banking provided by ICICI comes with plenty of advantages, which can be especially useful in today's times when everyone relies so heavily on their smartphones. Some of the most notable benefits provided by this mobile banking are as follows:

    • Mobile banking allows you to monitor your account activity with ease. You can view your transaction history, view account balances, loan account status and carry out other similar activities related to your account.
    • ICICI employs sophisticated and advanced world class security measures and encryptions on your transactions and account activity so you can rest assured that your funds are completely safe and secure.
    • Pay bills for utility services such as electricity, mobile phone, water, rent and other such expenses quickly and conveniently with the mobile banking service.
    • With mobile banking, you get access to exclusive app only offers and discounts on transactions which you do via the app and other mobile banking services.
    • The mobile banking service caters not only to these with smartphones but also without smartphones. The SMS Banking service and NUUP are exclusively designed for customers who do not own a smartphone or have data access on their phones.

    How to Register for ICICI Bank Mobile Banking Services

    You can register for ICICI Bank’s mobile banking services by following the steps mentioned below:

    • Through ICICI ATM:
    • Visit your nearest ICICI ATM
    • Insert your debut card and select ‘More options’
    • Select ‘Register mobile number’ from the new set of options that appear.
    • You will be asked to enter your mobile number.
    • Re-enter it for confirmation and select ‘Confirm’
    • Your number will be registered with the bank within 2 business days.
    • By visiting ICICI Bank’s branch: Visit your nearest ICICI Bank branch and fill in the application form for registration. You will have to provide any of the following identity proofs for the process:
    • PAN card
    • Voter ID Card
    • Ex-Service Man Card
    • Passport
    • Driving license (Book type or laminated) etc.
    • On-call assistance: You can submit your number by visiting the mobile banking page on ICICI’s online portal. After providing your registered phone number, the bank’s customer care department will get in touch with you and help you activate the mobile banking services. However, make sure that you provide your registered phone number only.

    How to Login to ICICI Bank Mobile Banking App

    After downloading ICICI Bank’s mobile banking app, you can log in to avail the services using any of the following modes:

    • Login PIN: You can use a 4-digit login PIN to login to the app. This method does not require any user ID or phone number verification.
    • Net banking credentials: You can use your net banking user ID and password to log in to the app. You can use this method when logging in for the first time after which you can set up a login PIN and use it for a simpler process.
    • Biometric login: You can also set up a biometric login by entering your finger print. This is a secure and convenient method of logging in. This method is only available for handsets that support biometric login.

    How to Reset Login PIN

    Once you have logged in to the mobile banking app, you can change the login PIN easily by following these steps:

    • Launch the iMobile app
    • Go to the menu section
    • Tap on ‘Change Login PIN’
    • Enter your current login PIN and the new login PIN.
    • Confirm the new login PIN to change it.
    • You can now log in to the app using the new PIN.

    List of ICICI Mobile Apps

    App name Feature
    • Fund transfers
    • Manage FDs and RDs
    • UPI
    • Manage insurance policies
    • Account details
    • Transaction details
    • Bill payments and mobile recharge
    • Over 170 banking services
    Mera iMobile
    • Offers services in over 12 languages
    • Rural banking
    • UPI
    • Account details
    • Investment options
    • Fund transfers
    • App for current account holders
    • Trade transactions
    • Cash management
    • Fund transfers
    • Payment solution for businesses
    • UPI, debit/credit card, net banking etc.
    • Immediate credit to linked account
    • Payments app/pre-paid wallet
    • UPI, NFC, and Bharat QR
    • Physical cards available for usage
    • Transfer funds
    • Bill payment
    • Exclusive deals
    ICICI Video Banking
    • 24x7 video banking service
    • Resolving queries
    • Seek information
    • Available for Privilege, Wealth, and NRI customers

    ICICI Bank Fund Transfer Options

    ICICI Mobile Banking customers can transfer funds not only to another ICICI Bank account but also to another bank account via several options offered under Mobile Banking.

    • NEFT - National Electronic Fund Transfer (NEFT) is a national electronic payments system which allows for quick and secure transfer of funds. Not only can fund transfers be done between ICICI bank accounts but also to and from bank accounts held with banks which are a part of the NEFT network. NEFT transactions are carried out in several batches during the day and banks will have scheduled timings for carrying out these NEFT transactions.
    • RTGS – Real Time Gross Settlement (RTGS) is another electronic fund transfer method which is designed for carrying out high volume and high-value transfers. RTGS fund transfers are done in real time usually carry a minimum transaction limit, below which a transaction may not be carried out. Settlements for RTGS transactions are carried out in the books of the RBI, which makes these transactions irrevocable and final.
    • IMPS - Immediate Payment Service (IMPS) allows customers to transfer money from their ICICI bank account almost instantly and safely. You can transfer funds to an ICICI or non-ICICI bank account via IMPS and the beneficiary’s account is credited almost instantly. Fund transfers via IMPS can be done 24x7, all year round, except on Sundays and bank holidays.

    ICICI Bank NEFT and IMPS Timings

    Transaction Timings NEFT IMPS
    Monday – Saturday (except 2nd & 4th Saturday of the month) 8:00 AM – 6:30 PM 24x7

    ICICI Bank NEFT and IMPS Charges

    Transaction Charges NEFT IMPS
    Amounts up to Rs 10,000 Rs 2.50 + Service Tax Rs 5 + Service Tax
    Amounts above Rs 10,000 and up to Rs 1 lakh Rs 5 + Service Tax Rs 5 + Service Tax
    Amounts above Rs 1 lakh and up to Rs 2 lakh Rs 15 + Service Tax Rs 15 + Service Tax
    Amounts above Rs 2 lakh and up to Rs 5 lakh Rs 25 + Service Tax N/A
    Amounts above Rs 5 lakh and up to Rs 10 lakh Rs 25 + Service Tax N/A

    ICICI Bank NEFT and IMPS Limits

    Transaction Limits NEFT RTGS IMPS (iMobile)
    A/C No. + IFSC Mobile No. + MMID
    Minimum Re 1 Rs 2 lakh Re. 1 Re. 1
    Maximum Rs 1 lakh Rs 10 lakh Rs 2 lakh Rs 10,000

    ICICI Bank Mobile Banking Security Measures

    While many people have taken to the convenience of online banking, many are still apprehensive about the safety and security of transacting via their mobile phones. However, Mobile Banking introduced by ICICI is here to rid you of that fear. ICICI employs only the most advanced and trusted security measures when it comes to our transactions. Sophisticated encryption technologies make mobile banking safer and far more secure than ever. Customers have a choice of 2 options for logging into their account which is either with their internet banking User Id and password or by using a 4-digit PIN. The iMobile app will not store any of your sensitive account or related information on your mobile phone. Also, users require a grid verification for activating any feature or service, which adds another level of security to actions and transactions.

    ICICI Bank Customer Care No

    ICICI BANK Customer Care No.
    Bangalore 080 - 33667777 / 44455000
    Mumbai 022 - 33667777 / 02244455000
    Chennai 044 - 33667777 / 04444455000
    Chandigarh 0172 - 3366777 / 01724445500
    Delhi 011 - 33667777 / 01144455000
    Hyderabad 040 - 33667777 / 04044455000
    Kolkata 033 - 33667777 / 03344455000
    Ernakulam 0484 - 3366777
    Ahmedabad 079 - 33667777 / 07944455000
    Assam 9864667777

    GST of 18% is applicable on all banking products and services from July 1, 2017 onwards.

    Savings Account
    Net Banking
    Mobile Banking
    Savings Account By Top Banks
    Savings Account By Banks

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    ICICI Bank Mobile Banking Reviews

    Page 1 of 1
    • ICICI Bank
      "The One just a basic saving account"
      0.5 2.0/5 "Expected more"
      I received The One titanium debit card recently for my new saving account. I tried to use it for 10% off in recent amazon sale but cannot avail the discount on it. When I checked with customer care, I have been told that this just a basic card and bank do not offer discounts on it, better upgrade card to coral debit card. So, I do not recommend The One saving account.
      Was this review helpful? 121
      , new delhi
      Reviewed on Oct 20, 2019
    • ICICI Bank
      ICICI Bank
      0.5 5.0/5 "Blown Away!"
      I am using ICICI debit card for almost 10 years. They have provided me a domestic card. There is no yearly charges because of my salary account. There is no benefits and the accessibility of the card is good. The daily withdrawal limit is sufficient. ATM's are pretty good.
      Was this review helpful? 148
      , kolkata
      Reviewed on May 12, 2019
    • ICICI Bank
      0.5 4.0/5 "Great!"
      I have converted my reward points into cash many times. It was very good. I hold Platinum Visa debit card. The withdrawal limit is more than 1L which is really good. My debit card is linked with Payback account on every purchase I used to get lot of points.
      Was this review helpful? 86
      , bangalore
      Reviewed on Nov 16, 2017
    • ICICI Bank
      "Good service"
      0.5 5.0/5 "Blown Away!"
      ICICI Bank provide good service. I m using it as my salary account frim 2012. Very minimal number of time I've visit bank for any support. Net banking service is really good and debit card most of the time I use it shopping or petrol bunk. Totally service is goods.
      Was this review helpful? 80
      , bangalore
      Reviewed on Nov 09, 2017
    • ICICI Bank
      "Great banking service and good previlage"
      0.5 5.0/5 "Blown Away!"
      I have recently upgraded my debit card to CORAL and not sure about the type of card. I am happy with withdrawal limit. The customer service and response was quick. ATM service is more enough, even after 4 transaction there is no extra charges. The mobile application is good and they don't charge extra for IMPS transfer. Specialty of the card is One Plus One Ticket on movie.
      Was this review helpful? 62
      , bangalore
      Reviewed on Oct 14, 2017
    • ICICI Bank
      "According to your use"
      0.5 4.0/5 "Great!"
      My friend use icici coral debit card it charges 499 +gst every year it gives good offer like buy one get one free on movies per month and payback points and refund on petrol pump if used debit card for payment but i want to say after all this if you are doing this things then only use this card becuse 577 per year is too much if you are not using this benefits
      Was this review helpful? 66
      , pune
      Reviewed on Oct 04, 2017
    • ICICI Bank
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I am using ICICI debit salary account for the past 3 years and the service from ICICI and executives of ICICI was very helpful and service was really nice and the transactions were very fast also I am getting my OTP pin very fast compare to others and they providing me a very excellent service.
      Was this review helpful? 96
      , bangalore
      Reviewed on Aug 21, 2017
    • ICICI Bank
      "My debit card"
      0.5 5.0/5 "Blown Away!"
      I am using my debit card for 3 movie tickets I got some rewards if I use this card. I get rewards points on every rs 100 spent I get 3 bonus points. I had utilized the bonus poitns and I had accumulated those bonus points and I can adjust it against cash . I had done this activity 5to 6 times.
      Was this review helpful? 52
      , new delhi
      Reviewed on Feb 07, 2017
    • ICICI Bank
      "My debit card"
      0.5 5.0/5 "Blown Away!"
      I am holding a Platinum debit card of ICICI Bank. I am holding this debit card for about 1.5 years. No drawback nor any challenges. They had not upgraded my debit card to a better one. I am using this card for quite some time now. This card is acceptable at all places.
      Was this review helpful? 42
      , bangalore
      Reviewed on Jan 17, 2017
    • ICICI Bank
      "Its really good one"
      0.5 5.0/5 "Blown Away!"
      In two words I would describe ICICI bank account as confidential and highly secured. I do hold a debit card with the same ICICI Bank. This card is acceptable at all e commerce sites and I used to get 15% to 20% discounts at all shopping sites,.they had offered mea limit of 2 lakhs as the daily cash withdrawal limit and mine is a Platinum Chip debit card.
      Was this review helpful? 39
      , hyderabad
      Reviewed on Nov 28, 2016
    • ICICI Bank
      "Best bank to bank on"
      0.5 5.0/5 "Blown Away!"
      ICICI bank services and experience are the best. Secure transactions, online access to almost everything. It term deposits, recurring deposits, bank loan, credit card. Everything on your fingertips. Best customer support instantly.
      Was this review helpful? 139
      , hyderabad
      Reviewed on Feb 27, 2016
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