ICICI KYC Update

KYC (Know Your Customer) is a mandatory process for all bank account holders to verify their identity and address. ICICI Bank requires customers to update their KYC details to comply with RBI regulations.

Updated On - 19 Sep 2025
ICICI KYC Update

How To Update KYC at ICICI Bank? 

There are two other methods to update the ICICI Bank KYC mentioned below:  

Visiting the Bank Branch 

  1. Visit ICICI Bank branch with the necessary KYC documents 
  1. Fill in the KYC form with the necessary information   
  1. Complete the application form and attach the necessary documents  
  1. ICICI Bank will verify the documents once you have sent in the application and all supporting documentation  
  1. Once the verification process is done, the bank will validate the KYC criteria 
  1.  ICICI Bank will send you a confirmation message on the mobile number you have registered. 

Via Video Call 

  1. Log in to your net banking or imobile pay app and click the video call option 
  1. The ICICI bank will be reached by video call 
  1. A bank representative will join your video call 
  1. To finish the KYC process, you must present your original KYC documents on the call.  
  1. The officer will then check your documents and signature online.

How to Update eKYC in ICICI Bank?  

To update your KYC digitally, you must use eKYC (Electronic Know Your Customer). Through the documents uploaded for KYC verification, the bank will confirm your identity and address during this procedure. With ICICI Bank, you can update your eKYC via the iMobile Pay app or Internet banking. By emailing documents to ICICI Bank's official email address, you can also update your ICICI Bank KYC. 

How to Update ICICI Bank KYC Online?  

Online KYC updates for ICICI Bank can be made in two ways:  

iMobile Pay App 

  1. Open the iMobile Pay app and log in 
  1. As soon as you log in to the app, you will receive a notification when your KYC update is due 
  1. select the Document Upload option 
  1. You'll see the account number and after choosing the authorization, click Proceed 
  1. Your personal information will be shown, and Click "Proceed" after making any necessary changes and upload the PAN card 
  1. Click "Proceed" after uploading the address proof document and photo 
  1. Verify the FATCA information that has been automatically filled in and choose the authorization and click "Proceed"  
  1. Click "Submit" after entering the profile information and check the KYC declaration 
  1. To finish the process, preview the information and click "Continue" 
  1. Along with the SR number, you can track the status of your KYC update. 

Internet Banking 

  1. Log in to the ICICI net banking portal 
  1. After logging in, click on update through document upload option 
  1. Edit any details to be updated and upload the PAN card 
  1. Select update your address and enter new address 
  1. Upload necessary required documents 
  1. Check auto-filled FATCA details and select authorization and click "confirm"
  1. Enter profile information and check KYC declaration 
  1. Review the information and click "continue" 
  1. Along with SR number that allows you to track the status of KYC update. 

ICICI KYC Rules and Regulations 

To update ICICI KYC here are some rules and regulations to follow: 

  1. KYC must be completed by all ICICI Bank clients before the deadline.  
  1. They consist of foreign nationals, Indian citizens, and NRIs.  
  1. Your account may be restricted or closed if you don't update your KYC.  
  1. ICICI Bank is required to collect and update customer KYC on a regular basis.  
  1. Depending on their account type and transaction restrictions, various customers have requirements for documentation.  

Documents Required for ICICI KYC Update  

The following documents is required for account holders for ICICI Bank's KYC verification process: 

  1. Identity Proof such as PAN card, Voter ID, passport, Aadhaar card, driving license 
  1. Address Proof such as Aadhaar card, Voter ID, passport, electricity bill 
  1. Passport-size photo 

What happens If You Don't Update Your KYC Details?  

 If you don't update your KYC information you may face many problems such as: 

  1. Account limits: You may not be able to carry out non-financial (such as updating personal information) or financial (such as transactions or withdrawals) activities with your bank account due to limits or suspensions  
  1. Account Closure: If you continue to break the rules, your account may be closed  
  1. Advance Notice: The bank will give you advance notice of the upcoming action before suspending or closing your account, allowing you to update your KYC information and prevent any delays.  

FAQs on ICICI KYC Update

  • Can I update KYC online in ICICI Bank?

    Yes, using the iMobile Pay app and Internet banking, you may quickly update your ICICI Bank KYC online.  

  • How to update KYC in the ICICI Bank app?

    The app for ICICI Bank is known as iMobile Pay. Just enter your login information (password and MPIN/user ID) into this app, click the Document Upload option on the KYC update notification and fill in the necessary information, and upload the necessary documents to update the KYC documents. 

  • Is PAN mandatory for ICICI KYC update?

    Yes, PAN is mandatory for all bank accounts as per RBI guidelines. 

  • What if my KYC is not updated?

    If your KYC is not updated, then your account may be restricted for transactions. 

  • How long does ICICI KYC verification take to complete?

    Online updates are usually instant, while offline updates may take 2 to 3 working days to complete the KYC verification. 

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