ICICI Bank offers a wide range of financial services through both physical branches and digital platforms. While online banking is accessible round the clock, branch visits are still required for several services such as KYC updates, loan discussions, or document verification. Knowing the bank’s operating hours helps you plan your visit more efficiently and avoid delays.
Most branches begin customer-facing operations at 9:30 AM on working days. This timing applies across weekdays as well as selected Saturdays. After the pandemic period, the bank resumed its standard schedule, making 9:30 AM the common start time nationwide.
Official opening time remains consistent mostly, but certain metro or high demand branches may adjust slightly based on local requirements.
Customer services at branches usually conclude around 3:00 PM, although in some locations, operations may extend up to 4:00 PM or even 5:00 PM depending on workload and branch type.
Branch operations follow a standard weekly pattern like most banks in India:
Days | Status |
Monday to Friday | Open |
First, Third, and Fifth Saturdays | Open |
Second and Fourth Saturdays | Closed |
Sundays and Public Holidays | Closed |
*This schedule is aligned with banking norms across India and applies to most ICICI Bank branches. Customers should also consider regional holidays, which may vary depending on the state or city.
ICICI Bank’s operations do not completely halt during lunch hours. The lunch window falls between 1:00 PM and 2:00 PM, but staff members take breaks in shifts.
Wait times may increase slightly during peak lunch hours, so visiting before is often more convenient.
For queries, customers can reach support through toll-free numbers such as 1800-200-3344 or 1800-1080 between 9:00 AM to 6:00 PM. This helpline is available 24x7 for urgent issues.
Digital fund transfer services have become significantly more flexible in recent years:
These services follow RBI guidelines, allowing users to transfer funds anytime without being restricted by branch timings.
Branches operate from 9:30 AM to 3:00 PM on the first, third, and fifth Saturdays. The bank remains closed on the second and fourth Saturdays.
Branches function on weekdays and selected Saturdays. To confirm for a specific day, check whether it falls on a working Saturday or a public holiday.
Yes, services continue during lunch time since employees take breaks in shifts; however, you might need to wait slightly longer than working hours.
In case you cannot visit the branch, you can use internet banking, mobile apps, ATMs, or cheque deposit machines for most transactions.
Yes, services like NEFT, RTGS, UPI, and mobile banking are accessible 24x7, allowing you to transfer money or manage your account anytime.
While the general schedule remains consistent, small variations may occur depending on the branch's location and type.
Yes, certain helpline services remain available 24x7, so you can still get help even on Sundays or holidays.

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