Bajaj Allianz Two Wheeler Insurance Customer care Contact Details

Bajaj Allianz two wheeler insurance policy can be availed for a period of up to 3 years. The policy offers you comprehensive protection for your scooter or motorcycle and offers a range of key benefits and add-on covers. The policy is instrumental in protecting your vehicle against theft, physical damage, or third party liability.

Customer Care Contact Details - Bajaj Allianz General Insurance Company

If you have any enquiries to make or issues to be resolved, you may get in touch with the customer care team of Bajaj Allianz General Insurance Company which is easily approachable and ready to help you. Being a customer-centric organization, it has put in place multiple platforms at various levels through which customers can reach out to customer care representatives to seek the needed assistance.

Here are the customer care contact details of Bajaj Allianz General Insurance Company:

Level 1

You can call the toll free customer care number - 1800 209 5858 to get on-call assistance or email them at The customer care representative will suggest the best plans based on your requirements and address your queries in the best possible way.

Level 2

At level 2, there are different channels in place to help customers engage with the company and get all possible help with respect to insurance plans.

  • #TweetInsurance

You can get free quotes, know about your policy/claim status, search branch locations and hospital network, and also purchase an insurance policy using your twitter account in few easy steps.

For the same, you need to follow Bajaj Allianz (@BajajAllianz) on Twitter and send them a tweet tagging them with the relevant hashtags to get instant updates. You may also Direct Message them to get any information. The customer care team will respond to you through Direct Message so that only you can view the information and your privacy is not compromised.

  • Online Grievance

You can visit the Online Grievance page on the official Bajaj Allianz website to get online assistance from the customer service team. You will be required to fill up necessary details such as policy number, mobile number, email address, company name, and your query. You will get a response from the customer service team in a time-bound manner.

  • Policy Issuance Tracker

Customers can track the status of their insurance policies by filling in few details on the Policy Issuance Tracker page. You can find the link to this page on the Bajaj Allianz Contact Us page.

  • Claim Status Inquiry

If you have made a claim and wish to know the status of the same, go to the Contact Us page on the Bajaj Allianz website and fill in your policy number and claim number. The current status of your claim will be displayed on the screen.

  • Live Chat

You can also use the BOING live chat feature on the Bajaj Allianz website to know branch locations or to get assistance with regards to policy or claim.

  • Locate Branch or Health Network Hospitals

Bajaj Allianz has a wide branch network across the country and has a large healthcare network too. You may locate their branch office through the branch locator call to action button on their Contact Us page.

Level 3

If you don’t get the satisfactory response for your queries through level 1 and level 2 communication platforms, you may send an email to the Grievance Redressal Officer at

Level 4

You should ideally find the right solution to your concerns using the above mentioned communication platforms. However, if you still are not satisfied with the response of the customer care team or want to give a feedback, you can directly write to the head of the customer care service at

Corporate Office Address

Bajaj Allianz General Insurance Company Ltd.

GE Plaza, Airport Road, Yerawada,

Pune 411 006

Tel.: +91 020 66026666

Fax: +91 020 66026667

Branch Visiting Times:

You can visit any branch office of Bajaj Allianz from 9 a.m. to 3:30 a.m. on weekdays, and from 9 a.m. to 12:00 p.m. on Saturdays.

Other Branches

Bajaj Allianz Customer Care Numbers

You can get the on-call assistance from Monday to Saturday 9 a.m. to 7 p.m. on the below-mentioned phone numbers:

BSNL: 1800- 209- 5858

Tata: 1800- 22- 5858

Others: 020-30305858

Bajaj Allianz Customer Care Email Address

You can email the customer care team at

Bajaj Allianz Cyber Cell Contact Details

If you witness any suspicious or unauthorized activity online, please mail the concerned team at

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