Passport Office Thiruvananthapuram

Thiruvananthapuram Regional Passport Office which was a subordinate office of the Ministry of External Affairs was turned into a full-fledged passport office on 10 January 1992. Prior to upgrading the office, it was known as Central Passport and Emigration Organization. Trivandrum RPO is credited with opening up the first three Passport Seva Kendras (PSKs) and one POPSK in the districts under its jurisdiction in January 2012 and March 2017 respectively. There are currently 13 PSKs in the state of Kerala.

Thiruvananthapuram RPO has jurisdiction over three revenue districts of Southern Kerala. They are -

  • Thiruvananthapuram
  • Kollam, and
  • Pathanamthitta

The Regional Passport Office which is located at Kaithamukku covers the districts of Kollam City, Kollam Rural, Pathanamthitta, Trivandrum City, and Trivandrum Rural. In 2017, the RPO had received 2,40,670 applications while the number for passport and miscellaneous services rendered to applicants was 2,43,580.

Staff at Thiruvananthapuram Regional Passport Office

The Regional Passport Office in Thiruvananthapuram has a total of 45 officers and staff members. The hierarchy that exists in the Passport Office includes the stages mentioned below:

  • Passport Officer
  • Assistant Passport Officer
  • Senior Superintendent
  • Superintendent
  • Senior Passport Assistant
  • Junior Passport Assistant

Apart from the above mentioned stages, other categories of employees that are employed in the RPO are Stenographer and Hindi translator.

Functions and Responsibilities of Thiruvananthapuram Regional Passport Office

The Regional Passport Office in Trivandrum carries out the following duties:

  • Issue passport/travel documents to the citizens of the three districts that fall under its jurisdiction through the three PSKs, one POPSK and back office.
  • Regional Passport Officers are designated as the Office Heads and for enabling better operations of the RPO they are provided a few important financial powers.
  • Can impound or revoke passports obtained by suppression of facts/with fake documents/based on inputs received from the other authorities.
  • Overseeing the operations of the PSKs, POPSKs and the RPO itself.
  • Creating reports to help gauge the trends with regard to passport activities in the country as well as abroad.
  • Police clearance certificate is granted.
  • Maintain files and service book of the RPO.
  • Conduct events/celebrations on national holidays.
  • Issue press statements, public notice, circulars, etc.
  • Support smooth operations in the PSKs, POPSKs as well as the RPO by taking care of the required supplies.

Apart from the above mentioned functions and responsibilities, the RPO might be required to carry out other tasks as directed by the Ministry of External Affairs.

Thiruvananthapuram Passport Office Website

Thiruvananthapuram Regional Passport Office website offers applicants, issuers, governing bodies as well as media channels obtain various passport-related information. The website is updated on a consistent basis with all the latest updates and notices issued by the Ministry of External Affairs (MEA), under the directive from the Government of India.

Note: It is advisable for applicants to check the website for any update/change pertaining to overseas travel rules/norms.

Process Involved in Applying for a Passport

The applicants who wish to avail a passport can apply for it by visiting Apart from submitting the application form using the online mode, applicants can also make the payment of the fee for issuing a new passport/renewal with the help of the various options as well as schedule an appointment to submit their documents.  Once the form is successfully submitted, the applicant receives a unique Application Reference Number (ARN). After, the application form is submitted police verification is conducted. On successfully clearing the police verification process, the passport is sent to the address mentioned in the application form by registered post.

Documents Required for Application of a New Indian Passport

  • Proof of Address and Identity - To proof the applicant's identity and address, he/she can submit any of the following documents -
    • Birth Certificate
    • Voter ID
    • Ration Card
    • Aadhaar Card
    • Driving License
    • Bank Passbook (Nationalised banks)
    • School Leaving Certificate/Board/College certificates.

    Note: Applicants may be required  to submit additional details or documents based on his/her profile and other factors.

    List of Holidays

    Listed below are the dates when the Regional Passport Office located at Trivandrum shall remain closed.

    Date Holidays
    26/01/2018 Republic Day
    13/02/2018 Maha Shivaratri
    29/03/2018 Mahavir Jayanti
    30/03/2018 Good Friday
    30/04/2018 Buddha Purnima
    15/06/2018 Eid ul Fitr (Ramzan)
    15/07/2018 Independence Day
    22/08/2018 Id-Ul Zuha (Bakrid)
    25/08/2018 Onam
    20/09/2018 Muharram
    02/10/2018 Gandhi Jayanti
    18/10/2018 Dussehra (Maha Navami)
    19/10/2018 Dussehra (Vijaya Dashmi)
    06/11/2018 Diwali (Deepavali)
    20/11/2018 Milad-Un-Nabi or Id-E-Milad
    23/11/2018 Guru Nanak’s Birthday
    25/12/2018 Christmas

    Contact Trivandrum Regional Passport Office

    Trivandrum RPO Office

    Name of RPO - Ashique Karattil

    Address - SNSM Building, Karalkada Junction, Pettah P.O. Trivandrum, Kerala - 695024

    Telephone No.: 0471-2470225, 2460132

    Email ID -

    Fax No. 0471-2461132

    Public Grievance Officer

    Name of the Officer of Grievance Cell - Smt. Mini. T,

    Designation - Senior Superintendent

    Address - SNSM Building, Karalkada Junction, Pettah P.O. Trivandrum, Kerala - 695024

    Telephone No. - 0471-2573394, 2460132


    Public Grievances Cell (HQ)

    Name of APO - Smt. Vinita Sinha

    Address - Assistant Passport Officer (PG), CPV Division, Ministry of External Affairs, Room No. 24, Patiala House, Tilak Marg, New Delhi - 110001

    Telephone No. - 011-23384497/23384519

    Email ID -

    Fax No. - 011-233844461

    Addresses of the PSKs and POPSKs under Trivandrum Regional Passport Officer

    The addresses of the PSKs and POPSKs under Trivandrum RPO are as follows:

    Vazhuthacaud Passport Seva Kendra (PSK)

    Ground floor

    Carmel Towers

    Opposite Cotton Hill Girls High School



    Neyyattinkara (Rural) Passport Seva Kendra (PSK)

    Building Number XIII/397(A)

    Akshaya Complex

    Opposite KSRTC Bus Station



    Kollam Passport Seva Kendra (PSK) (For Kollam and Pathanamthitta)

    S.N. Trust Complex

    Near Kollam Municipal Corporation Office

    Vellappally Nagar


    Pathanamthitta (POPSK)


    Pathanamthitta Head Post Office,

    Pathanamthitta - 689645

    National Call Centre/ IVRS (Interactive Voice Response System)

    Individuals can call at 1800 -258-1800 and talk to a citizen service executive for support between 8:00 a.m and 10:00 p.m or call on the Automated Interactive Voice Response (IVRS) system for support all around the clock.

    Social Media Links:



News About Kerala Passport

  • RPO Prasanth Mohan says 3,000 flood-related passport applications received so far

    When the devastating floods came crashing in the month of August, many people in Kerala lost their lives and belongings. As the state now looks to get back on its feet, efforts have been made to help the affected people in all ways to ensure that there are no grievances. During the floods, many important documents were lost by the people, one among them was the passport. Given the importance of the documents, the ones who lost it or damaged it were left to ponder as to what was the way forward and came to the Regional Passport Office (RPO) heartbroken.

    Prashant Mohan, the regional passport officer who had promised of speedy procedures for all the flood-affected applicants has stated that the RPO has so far received 3,000 flood-related applications. The applications were received from the camps set up in Kochi, Thrissur, Chalakudy, Alappuzha, Palakkad, Chengannur and Kottayam. He added that in Aluva over 350 flood-related applications were received during the weekends. Given that, applicants had lost most of their documents during the floods, they were exempted from bringing in documents which are usually mandatory. Mohan stated that many more camps would be set in flood-affected areas to ensure that no one is left out. He added that the next camp would be set up in Thrissur on September 22 while the last one of the camps is scheduled to be set up on October 11.

    1 October 2018

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