Jharkhand Bijli Vitran Nigam Limited (JBVNL) was formed on 23 October 2013 after the state government started investing in a series of power reforms.
Apart from introducing a viable power infrastructure, JBVNL has also adopted cutting edge digital technologies. If you are a customer who uses electricity supplied by JBVNL, then you should know how you can pay your electricity bill online as well as offline.
You can pay your JBVNL electricity bill online by visiting its official website and pay your electricity bill by using the 'Quick Pay' option. You can also download JBVNL mobile application and pay your electricity bill after logging in using your credentials. Apart from this, you can use e-wallets like Mobikwik, Amazon Pay, and PayTM to directly pay your electricity bill to JBVNL.
You can visit your nearest JBVNL branch and pay your electricity bill offline using your credit card, debit card, cheque, or cash.
The following are the steps to pay the JBVNL electricity bill online:
Step 1: Visit https://jbvnl.co.in/.
Step 2: On the main page, you will be able to locate "Consumer Services". Click on it.
Step 3: Click on "Energy Bill Payment" from the drop-down menu.
Step 4: You will be redirected to a new page, where you will find two options for paying your electricity bills.
Step 5: The first option is paying your electricity bill using your consumer number, and the second option that you can avail is using your electricity bill number.
Step 6: Once you have entered the portal through your consumer number or electricity bill number, you can view your electricity bill and then proceed to make the payment.
Step 7: Once you have selected your preferred mode of payment, you will receive a One Time Password (OTP) on your registered mobile number.
Step 8: Enter the OTP, and your payment has been made.
There are various e-wallets like Freecharge, Mobikwik, Amazon Pay, Phonepe, and PayTM through which you can pay your electricity bill.
Check the steps given below:
JBVNL also provides a 24*7 customer service facility to its customers. If you want to register any complaints related to the power supply, you can call 1912. Apart from this, you can also call the toll-free numbers 1800 345 6570 and 1800-123-8745.
Also Read the Article : NDMC Electricity Bill Payment
You can view your JBVNL consumer number on your electricity bill.
Yes. Once you make the electricity bill payment online, you will receive an e-receipt which you can download in PDF format.
Once you pay for a new connection, you can create your account online on the official website of JBVNL using your application number and mobile number, your account will get activated.
Yes. You need to contact JBVNL customer care to know the process of changing your mobile number.
Yes. You can apply for a new JBVNL connection by visiting its official website.
Yes. You can change your name on JBVNL's official website.
Yes. You can find JBVNL mobile application both on Android and iOS.
There are various convenient ways, including online payment methods, using which you can pay your JBVNL electricity bill. The methods are payment through website, UPI, credit card, debit card, and mobile apps.
You can easily check your JBVNL electricity bills online on the official JBVNL website. You need to enter your consumer ID or account number. Moreover, consumers can also check and download their electricity bills using the JBVNL mobile app.
If you haven't received your JBVNL electricity bill, you can check the bill amount online using your consumer ID or account number. Alternatively, you can contact JBVNL customer care for assistance or visit the nearest JBVNL office.
There are various details mentioned on the electricity bill, they are consumption charges, meter rent (if applicable), taxes, surcharges, and any additional charges levied by JBVNL.
Yes, you can raise a dispute or complaint about your JBVNL electricity bill. To do so, you need to call JBVNL customer care. They will investigate the issue and provide a resolution accordingly.
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