ICICI FASTag

1. If you have an active FASTag account, you can pay the necessary toll with cash without stopping at the toll plazas.
2. You can recharge your tag account online by means of ICICI Credit Card, debit card, NEFT, RTGS, UPI, or net banking. 
3. The device is interoperable and thus you can use the same device at multiple toll stations that are integrated with the FASTag program. 

1. You will receive a FASTag customer portal from the bank, and you can log in at any time to view your account statement.
2. You will receive SMS alerts on your bank-registered cellphone number for any transaction made on your FASTag account.

How to Buy for ICICI FASTag?

Online application process

You can apply for an ICICI Bank FASTag online only for car, jeep and light motor vehicle (LMV) class. Here are the steps:

1. Go to the ICICI Bank FASTag web portal 
2. Under the ‘Apply Online’ option, select ‘FASTag’. 
3. You will see a form on the screen that you must complete with your personal data. Choose an identity proof from your passport (first and final page), voter ID card, driving licence or PAN card, enter the ID proof number and upload a copy of the ID proof to the portal.
4. You will need to enter the mobile. An OTP will be sent to the registered mobile number. 
5. Click on 'Continue'. 

1. Follow the steps on the next page to apply for the FASTag. 

Next, pay the applicable fees depending on the class of your vehicle. Upon successful verification of your documents you will be issued with an ICICI Bank FASTag.

Offline application process

To apply for an ICICI Bank FASTag offline, visit the POS locations of ICICI Bank at your nearest toll plaza with the following KYC documents:

Step 1: Registration Certificate (RC Book) of the vehicle

Step 2: Duly filled and signed application form for ICICI Bank FASTag

Step 3: A valid driving licence for address proof and ID proof

Step 4: Passport-size photograph of the vehicle owner/customer

Step 5: KYC documents of the vehicle owner

Note: The bank will open a FASTag account in your name and apply a FASTag to it after you have paid the necessary fees and penalties. A bank staff will attach the tag to your car's windscreen after it's activated. It is therefore required that you bring your car to the POS.

Documents for ICICI FASTag

1. Individual customer: PAN Card, Aadhaar Card, Passport, Voter ID card, etc.

2. Corporate customer:

1. For a Proprietorship, proprietor’s address proof, PAN card, Shop Act, and other Firm proof are required.

1. The PAN card of the corporate, the picture ID of the signing authority, the names and addresses of the directors and partners, and the Registration Certificate, Partnership Deed, or Certificate of Incorporation of the business are necessary for a partnership, private limited company, or public limited company.

Fees and charges of ICICI FASTag program

1. Joining Fee: Rs.99.12 including GST

2. One-time Tag Deposit Amount

3. Convenience Fee for Online Recharge

*Convenience fee will be applicable only for online recharge.

Procedure to Recharge FASTag online

You can recharge your ICICI Bank FASTag account online via modes such as credit card, debit card. UPI, NEFT/RTGS, or Internet Banking.

Steps to recharge through credit card/debit/card/internet banking

1. Visit https://fastaglogin.icicibank.com/CUSTLOGIN/Default.aspx. 
2. Choose the type of account. 
3. Enter your user ID and password/ 
4. Navigate to ‘Payments’ and click on ‘Recharge Account’. 
5. Select 'Pay to CUG Wallet' for recharging your FASTag CUG wallet or 'Pay to Tag Accounts' for recharging your FASTag Account. 

1. Enter the amount that you want to recharge. 
2. Select the desired payment mode as per your convenience. 
3. Click 'Make Payment' after selecting 'Pay by Credit Card/Debit Card/Net Banking' to make a payment using a credit or debit card or through net banking. Click on the card or online banking that you want.
4. Enter the 16-digit card number, the card expiration date, and the CVV when making credit or debit card purchases. Next, use the OTP that was issued to your mobile number to verify the transaction. Using your CIB or RIB user ID and password, log in to the relevant bank's online banking, authenticate with an OTP, and then follow the instructions to finish the transaction if you choose to pay using internet banking.

Steps to recharge through NEFT/RTGS/IMPS:

• ICICI Bank users need to log in to their internet banking account.
• Go to ‘Payments & Transfer’.
• Under ‘Fund Transfer’ choose an account in any other bank through NEFT, RTGS or IMPS with IFSC code.
• Then add payee using the following details:Note- Non-ICICI Bank users need to add Payee in their bank accounts on NEFT/ RTGS module.
  • Beneficiary Account Name: ETCPOOL
  • Beneficiary Account Number: ETCCUG <8-digit CustID>
  • IFSC code: ICIC0000106
• Authenticate and initiate an NEFT/ RTGS transaction after 30 minutes.

Your wallet will be loaded with the amount within 4-5 business hours of fund transfer.

Steps to recharge FASTag account through NEFT/RTGS/IMPS

1. Click on ‘Recharge account’.
2. Choose ‘Pay to Tag Accounts’.
3. Enter the desired recharge amount.
4. Select the payment mode as ‘Pay by NEFT’
5. A voucher number will be generated.
6. Click on ‘Generate Challan’ and follow the instructions given in the challan.
7. Initiate an NEFT/ RTGS transfer with the exact details given in the challan.

Alternatively, you can use offline methods like cash or cheque to reload your ICICI Bank FASTag account. This service is offered at ICICI Bank Point of Sale (POS) locations.

Steps to Recharge through UPI app

You can make UPI payment to recharge your ICICI Bank FASTag account from any UPI based payment app using the following VPA format:

1. For tag loading: netc.< vehicle number>@icici
2. For CUG loading: netc.ib < 8-digit Customer ID>@icici

ICICI Bank FASTag Auto Recharge  

You can use Retail Internet Banking (RIB) to set Standing Instructions (SI) with the auto recharging feature provided by ICICI Bank FASTag. It will automatically reload your ICICI Bank FASTag account if the balance is less than the threshold limit.

The benefits of the auto recharge ICICI Bank FASTag facility are as follows: 

1. No need to recharge the FASTag manually. 
2. It prevents double charges at toll gates because of insuffient balance. 
3. Standing Instructions can be removed whenever required. 
4. The process to set up Standing Instructions is simple, hassle-free, and secure. 

Process to Auto Recharge Facility for ICICI Bank FASTag 

You can easily set Standing Instructions via Retail Internet Banking by following the steps mentioned below: 

Step 1: Visit the ICICI Bank Retail Internet Banking page. 

Step 2: Log in to your net banking account. 

Step 3: From the top menu, choose the ‘Payments & Transfer’ option. 

Step 4: Under the 'Buy/Recharge FASTag' section, select the 'Recharge' option.  

Step 5: Click on the 'Vehicle Recharge' option. 

Step 6: Enter your vehicle number, threshold amount, top-up amount, and savings account number. 

Step 7: Once you enter these details, the Standing Instructions will be set.

Customer Care Details for ICICI Bank FASTag

1. Toll-free customer helpline number: 1800-210-0104
2. Chargeable number: 1860-267-0104