How to Deactivate or Close FASTag Account

The FASTag readers present at toll-plaza scan the barcode and the toll charges get automatically deducted from your FASTag account. Hence, you can drive through the FASTag lane without stopping. In case you are selling your car or transferring the vehicle’s ownership, it is important to deactivate the FASTag.

Why is it important to deactivate your FASTag account?

Every FASTag is associated with a payment account. In case, you don’t deactivate the FASTag while selling or transferring the car, you might keep getting charged for the toll payments made by the new user. Moreover, each FASTag is linked to a specific vehicle. In such a scenario, the new user will not get a new FASTag for the same vehicle until and unless you deactivate your FASTag.

How to close a FASTag linked account?

The easiest way to deactivate a tag is by contacting the FASTag provider’s customer care and raising a request for the closure/deactivation of the FASTag linked account. You can also call on 1033, the helpline launched by the National Highways Authority of India for FASTag related concerns.

How to deactivate FASTag issued by Axis Bank?

There are two ways to deactivate the FASTag issued by Axis Bank:

  • Write a FASTag cancellation request from your registered email address and submit it on etc.management@axisbank.com
  • Call the bank’s customer care number (18004198585), and raise a request for FASTag deactivation.

How to deactivate FASTag issued by HDFC Bank?

Follow the steps mentioned below to deactivate the FASTag issued by HDFC Bank:

  • Step 1: Using the User ID / Wallet ID and password, log in to FASTag portal.
  • Step 2: Choose the option of Service Request.
  • Step 3: Select the Generate Service Request option.
  • Step 4: Choose the Request Type as Closure Request to close the RIFD Tag or Wallet.

You can also call on bank’s customer care number (18001201243), and raise a request for FASTag deactivation.

How to deactivate FASTag issued by Paytm?

Follow the steps mentioned below to deactivate the FASTag issued by PayTM:

  • Step 1: Sign in on the PayTM app.
  • Step 2: Navigate to the 24x7 Helpdesk option.
  • Step 3: Choose the type of issue.
  • Step 4: Raise/add your request to close the FASTag account.

How to Deactivate FASTag issued by Airtel Payments Bank?

To deactivate the FASTag issued by the Airtel Payments Bank, you can call on the bank’s customer care number 400 or 8800688006, and raise a request for FASTag deactivation.

FAQs on How to Deactivate/Close FASTag Account

  1. Is it possible to temporarily deactivate the FASTag account?

    Yes, it is possible to temporarily deactivate the FASTag account. To be able to do so, you need to contact the FASTag provider’s customer care number and raise a request for the same.

  2. What are the consequences of selling the car with an active FASTag account?

    If you sell your car with an active FASTag account, you would keep getting charged for the toll-payments made by the new user.

  3. Is it possible to deactivate the FASTag account online?

    If your FASTag provider gives the facility of online account deactivation, then you can deactivate it online.

FASTag Bank Pages
FASTag Article Pages

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