ICICI Bank's FASTag is a rechargeable tag designed to enhance your road trips. By securely affixing this tag to your vehicle, you can avoid long queues at toll plazas. FASTag allows you to pay toll charges electronically and instantly, eliminating the need for physical transactions at toll.

The customer care number for ICICI customers who wish to have their queries related to FASTag resolved are given below:
Customer Care number for customers living in India | |
Customer Care number for customers living abroad | |
Backup Customer Care number |
In case of any FASTag related queries, you can send your queries via post to an ICICI customer care executive. The details are given below:
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda,
Serilingampally, Hyderabad – 500032.
ICICI Bank Towers,Bandra-Kurla Complex,Mumbai 400 051
Telephone: 1800 1080
Fax: +91-22-26531122
ICICI Bank Tower, Near Chakli Circle,
Old Padra Road, Vadodara 390007,
Gujarat, India.
To get an ICICI Bank FASTag via SMS, send a message in the format: ITOLL <space> Pincode <space> Name to 5676766.
Example: ITOLL 403721 Nishit Kunal
The steps to apply for a new FASTag from ICICI Bank are given below:
No, you must obtain two distinct FASTags for the two cars. Still, you can link both tags to a single wallet.
If you misplace your ICICI Bank FASTag, you can request a replacement Tag to be sent to the registered address by calling the customer hotline at 1860-267-0104, which also blocks the current FASTag.
The customer's residential area will determine when they receive an ICICI Bank FASTag. A delivery window of 7-8 working days is excellent.
Annie Jangam is a financial writer with a unique background in biotechnology and eight years of genomics research experience, culminating in 6 international publications. She combines her analytical and communication skills to simplify complex financial concepts, delivering precise and creatively engaging content in the fintech industry. She covers various financial products such as banking, insurance, credit cards, tax, commodities, and more. Outside of the financial realm, she dabbles in poetry. Her extracurricular passions include organizing events like One Billion Rising and Human Rights Day. She is committed to the equality of all people, a principle rooted in her Christian faith. Annie strives to embody the values of faith, hope, and love in both her work and her life.

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