ICICI FASTag Customer Care Number

ICICI Bank's FASTag is a rechargeable tag designed to enhance your road trips. By securely affixing this tag to your vehicle, you can avoid long queues at toll plazas. FASTag allows you to pay toll charges electronically and instantly, eliminating the need for physical transactions at toll.

Updated On - 05 Sep 2025
ICICI Bank FASTag Customer Care Number

ICICI FASTag customer care number

The customer care number for ICICI customers who wish to have their queries related to FASTag resolved are given below:

Customer Care number for customers living in India

1800 1080

Customer Care number for customers living abroad

+91-22-33667777

Backup Customer Care number

1860 120 7777

Write to the ICICI Bank customer care

In case of any FASTag related queries, you can send your queries via post to an ICICI customer care executive. The details are given below:

ICICI Bank Limited

ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032.

Corporate Office Address

ICICI Bank Towers,Bandra-Kurla Complex,Mumbai 400 051

Telephone: 1800 1080

Fax: +91-22-26531122

Registered Office

ICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India.

Through SMS

To get an ICICI Bank FASTag via SMS, send a message in the format: ITOLL <space> Pincode <space> Name to 5676766.

Example: ITOLL 403721 Nishit Kunal  

How can New customers apply for FASTag services from ICICI Bank?

The steps to apply for a new FASTag from ICICI Bank are given below:

  1. Click on the link
  1. Enter all the important details and upload your proof of ID and click on ‘Continue’.
  1. Follow the instructions, after which you will be able to apply for a FASTag from ICICI Bank.

FAQs on ICICI FASTag Customer Care Number

  • I have an ICICI Bank FASTag; can I use it for two cars?

    No, you must obtain two distinct FASTags for the two cars. Still, you can link both tags to a single wallet.

  • What should I do in the event that my ICICI Bank FASTag is lost?

    If you misplace your ICICI Bank FASTag, you can request a replacement Tag to be sent to the registered address by calling the customer hotline at 1860-267-0104, which also blocks the current FASTag.

  • How many days would it take to receive an ICICI Bank FASTag?

    The customer's residential area will determine when they receive an ICICI Bank FASTag. A delivery window of 7-8 working days is excellent.

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