NPCI FASTag

The National Electronic Toll Collection (NETC) program developed by the National Payments Corporation of India (NPCI) was designed with the sole aim of making it easy for drivers to pay their toll amount at the toll-plazas in India.

The program offers a nationwide toll payment system including clearing house services for settlement and dispute management. The National Electronic Toll Collection (NETC) system permits a customer to use their FASTag as a form of payment at any toll plaza, regardless of who owns the toll plaza. 

FASTag is a machinery which uses Radio Frequency Identification (RFID) technology to pay the toll amount at plazas. Here the amount is debited directly from your FASTag account which means you do not have to fisfh for change at plazas and waste any time when it comes to payment of toll amount at plazas in India. 

A customer can pay tolls directly from the account that is linked to FASTag by attaching a FASTag (RFID Tag) to their vehicle's windscreen. 

NETC System Objectives 

The objectives of NETC are given below: 

Aim at creation of an ecosystem which is interoperable 

Gives an interoperable secure structure equipped for use the nation over 

To provide a framework which is robust and simple 

Transparency and efficiency in transaction processing are improved 

To be of service to the Government of India and help them meet their goals 

e-payments for retail transactions 

Reduce congestion around the toll plaza to cut down on air pollution. 

Reduce your use of fuel 

Reduce handling of cash 

Upgrade review control by bringing together client account 

Features of NETC Collection System 

Given below are the features and benefits of the NETC collection system: 

Type of transactions 

Off-line; near real time transaction processing as the toll plazas send the transactions within 10 mins interval. 

Interoperability.

A tag issued by any member bank is accepted at every toll plaza (under the NETC programme) acquired by any member bank in a safe and secure manner because the NETC ecosystem supports multiple issuers and multiple acquirers 

Freedom to select the underlying payment methods 

Customers can link their FASTag to a prepaid account or their current or savings account using the services provided by Issuer member banks. It is not mandatory for the customer to have an existing relationship with the bank issuing FASTag 

Issuance of tag 

Member banks with NETC Program authorization may issue FASTag 

Payment in a cashless manner 

While the car is moving, FASTag enables electronic payments at the toll booth 

Saving of fuel and time 

FASTag allows customers to travel without stopping at toll booths, reducing congestion in places and places, saving fuel and shortening travel times 

Online recharge of FASTag 

Through the websites of the issuing member banks, customers can top off their FASTag accounts online by using UPI, Credit Cards, Debit Cards, NEFT, RTGS, and Net Banking 

List of Banks providing FASTag services 

Given below is the list of banks in India that provide FASTag services: 

Member Banks 

Issuer 

Acquirer 

Airtel Payments Bank 

Yes 

Yes 

AU Small Finance Bank 

Yes 

No 

Axis Bank Ltd 

Yes 

Yes 

Bank of Baroda 

Yes 

No 

Bank of Maharashtra 

Yes 

No 

Canara Bank 

Yes 

No 

Central Bank of India 

Yes 

No 

City Union Bank Ltd 

Yes 

No 

Cosmos Bank 

Yes 

No 

Dombivli Nagari Sahakari Bank 

Yes 

No 

Equitas Small Finance Bank 

Yes 

Yes 

Federal Bank 

Yes 

No 

FINO Payments Bank 

Yes 

No 

HDFC Bank 

Yes 

Yes 

ICICI Bank 

Yes 

Yes 

IDBI Bank 

Yes 

Yes 

IDFC First Bank 

Yes 

Yes 

Indian Bank 

Yes 

No 

Indian Overseas Bank 

Yes 

No 

IndusInd Bank Ltd. 

Yes 

Yes 

Jammu and Kashmir Bank 

Yes 

No 

Karnataka Bank 

Yes 

No 

Karur Vysya Bank 

Yes 

Yes 

Kotak Mahindra Bank 

Yes 

Yes 

Nagpur Nagarik Sahakari Bank 

Yes 

No 

Punjab National Bank 

Yes 

Yes 

Saraswat Bank 

Yes 

No 

South Indian Bank 

Yes 

No 

State Bank of India 

Yes 

Yes 

The Jalgaon People Co-op Bank 

Yes 

No 

Thrissur District Cooperative Bank (Kerala Bank) 

Yes 

No 

UCO Bank 

Yes 

No 

Union Bank of India 

Yes 

No 

Yes Bank Ltd 

Yes 

Yes 

LivQuik/QuikWallet 

Yes 

No 

How to Check NETC FASTag status 

Given below are the steps to check your NETC FASTag status: 

  1. Click on the link https://www.npci.org.in/what-we-do/netc-fastag/check-your-netc-fastag-status and select either ‘Vehicle Registration Number (VRN)’ or ‘NETC FASTag ID’. Enter the relevant detail for the option selected. 
  2. Enter the captcha code and click on ‘Check Status’. You will be able to view the status of your FASTag.

FAQs on NPCI FASTag

  • What is 15th December Government mandate?

    With the exception of one hybrid lane, all lanes at the National Highway toll plaza will be designated as dedicated FASTag Lanes as of December 15, 2019. If non-FASTag users use the FASTag lanes, they will be charged twice as much. 

  • What paperwork must be submitted to apply for a FASTag?

    Customers must complete and return to the issuer bank a signed FASTag application form., a passport-size photograph of the vehicle owner and the necessary KYC documents for the category of the owner of the vehicle, including a current driver's licence. 

  • What if I transfer or sell my car?

    You must notify your issuing bank and close the account if you have sold or transferred your vehicle. 

  • What is the FASTag's validity?

    The FASTag has a five-year validity, and after purchase, you only need to recharge or top it off as necessary.

  • Which roads allow the use of FASTags?

     Currently, FASTag is in use at more than 650 toll booths on National Highways. Under the National Electronic Toll Collection (NETC) programme, the system is interoperable and the same FASTag can be used at all toll booths. The NETC programme will eventually include more toll booths. The list of plazas can be found under the "Active Toll Plazas" section. For more information, please visit www.ihmcl.com.  

  • What if the FASTag trail doesn't work?

    You can pay with other payment methods and file a complaint with the 1033 call center.

  • Why is there a security deposit?

    Deposits are collected by banks against labels issued to customers. If the customer defaults on payment, the bank can adjust the fee from the security deposit.

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