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  • UAN - Universal Account Number

    What is UAN?

    The UAN or the Universal Account number is a 12 digit unique number allotted to each member of Employee Provident Fund (EPF) which helps him to control all his EPF accounts. The UAN will be associated with an employee and will connect all his PF (Provident Fund) accounts across organizations. This number is issued by the Ministry of Labour and Employment, Government of India. If an individual changes his job, he will get a new PF account with the organization. This way, multiple PF account numbers will be allotted to an employee. Multiple PF account numbers is an area of concern as many employees report grievances related to transfer and withdrawal of PF amount. To counter this problem and to make the management of provident fund accounts easier, the concept of UAN was introduced The UAN is a single account number that will connect the multiple IDs associated with an employer. With UAN, an employee can connect all his EPFO accounts to make the process of PF withdrawal and transfer more easy.

    Features and Benefits of UAN

    The main objection of UAN is to support the centralization of employee data and decreasing the dependency of Employee Provident Fund Organization on employers for the purpose of employee verification. At present, the identity of members is verified by the EPFO through the data obtained by employers. With the introduction of UAN, the bank account details of the member and KYC details are linked in a way that the employee’s identity is verified and established.

    The UAN will also assist EPFO in tracking the job changes of every employee. If an individual changes his job, he will have to give the UAN number to his employer to link the new PF account. In this way, EPFO will have updated information on where a person is employed at any time. Also, UAN will stop people from making unnecessary EPF withdrawals when they switch jobs.

    The main benefits of UAN is as follows.

    • Employees can connect all their PF accounts to one single unified account.
    • Employees can withdraw their PF online by using the UAN.
    • Transferring the PF amount from old account to a new account is also made easy with the UAN.
    • Employees can check their EPF balance instantly using the UAN member portal online. Also, by sending an SMS with UAN number, the employee can get to know the PF balance.
    • UAN is an identification number that is independent of employers. There will be any need for the employer to authenticate your profile if your UAN is Aadhaar and KYC verified.
    • UAN will help the employees to manage their PF accounts online and this would mean that any employer will not be able to hold back the PF amount of any employee.
    • Employees would be able to track if the company is depositing the PF every month or if the company is delaying the PF contribution just by registering on the UAN portal.

    Advantages of UAN to Employees

    Employees who have linked together all their PF accounts with UAN will get the following benefits.

    • No Involvement of Employer in PF Withdrawals

      Currently, any request for PF withdrawal has to pass through your previous employer, has to be signed and then forwarded to the EPFO. With the UAN, the employer intervention is reduced. The PF money in your previous account will be automatically transferred to the new PF account after the KYC verification is complete.

    • No need to Transfer Funds

      Transferring the PF amount from one employer account to other used to be a lengthy, tedious process. With the advent of UAN, there will be no need to transfer funds at all. To change the accounts, all you have to do is mention the KYC and UAN details to the new employer. Once these details are verified by your new employer, the PF amount from the old account will be transferred to the new account automatically. For old PF accounts which were opened before the UAN allotment, the transfer is still done through either digital or physical form.

    • SMS Alerts for Easy Management

      By registering on the EPF portal, employee’s will receive SMS alerts from the EPFO when a contribution is made either by the employer or the employee. The alerts will be very similar to those you get on your phone every time your bank savings account is debited or credited. By downloading the PF passbook from the EPF portal by mentioning the UAN, you can also check your total balance.

    • Enhanced Effectiveness of Employee Pension Scheme

      Many employees preferred to withdraw their PF amount from one account while switching jobs because withdrawal was easier than PF transfer. But, an important point to remember is when the PF money is withdrawn, the fund contributed towards Employee Pension Scheme is also withdrawn. This greatly impacts the pension that you will receive after retirement. With UAN, the EPF account and under that, the EPS is also transferred automatically. Instead of withdrawing, transferring EPF money will directly result in greater pension money after retirement.

    What is PF and how will UAN benefit PF Account Holders?

    The PF or Provident Fund is an amount which is deducted from your salary each month and deposited in your PF account on your behalf. For employees of private companies, the organization will pay the same amount as it is debited from your salary. When you leave the organization, you will be able to withdraw or transfer your PF account money. In a way, PF is like a personal savings that you make every month. In case you retire, you will be able to get a lump sum amount. Here are some of the special benefits that come with Provident Fund.

    • Employee Pension Scheme

      There are basically two elements to your PF, EPF which is the Employee Provident Fund and EPS which is the Employee Pension Scheme which was introduced first in 1995. Hence, your PF entitles for pension too.

    • EPF for help at Special Occasions

      In case of an emergency or special occasions where you are in need of some money. you can withdraw the EPF corpus but with a certain limit and by satisfying some specified conditions.

    • Medical Emergency

      For unexpected medical emergencies where a lump sum is required, PF amount can be withdrawn and used for medical treatments like surgery, chemotherapy etc.

    • Personal Goals

      If you have to arrange funds for personal events like education for self of children, marriage or education for siblings, you can withdraw up to 50% of your contribution from the EPF corpus fund.

    • Insurance Benefits

      In any company where the group insurance scheme is not available to the employees, insurance benefits will be provided through EDLI (Employee Deposit Linked Insurance) scheme.

    When you switch from one company to the other, you can either choose to transfer your your PF account or withdraw the money. But, because it is a tedious and time consuming process, many employees leave their previous PF accounts untouched. This way, an employee has to face the hassles of managing a number of PF accounts. With UAN, this whole scenario changes. The following benefits that come with UAN will help you in managing your PF accounts better.

    • With an UAN, you will be able to link all your PF accounts together.
    • All you have to do to bring your PF accounts together is give your UAN to current employer. After KYC verification, you will be able to view and manage all accounts.
    • You will get notifications on your mobile every time your employer makes a monthly deposit in your PF account. This way you can ensure that there are no lags and delays in the PF payment.
    • Your employer will have less control over your PF accounts if you link it through the UAN.
    • You can easily transfer and withdraw the PF amount online without any hassles.
    • Because employees can transfer PF accounts without any problems, the closing of PF accounts in case of a job change will reduce. This means all employees who still operate their old PF accounts will get a lump sum on retirement when money is needed the most.

    What can I do with an UAN Number?

    With UAN number, you can do a variety of things which will help you in managing your PF account better. Here are some things that you can do with your UAN number.

    • The UAN number is portable throughout your career. You just have to provide it to your new employer, in case you shift jobs, to get your old PF accounts linked together with UAN.
    • You can download the UAN card by providing your UAN number on the EPFO web portal.
    • The scanned copies of KYC documents of the employee can be uploaded online and can be verified by the employer.
    • You can check transfer claims on EPFO web portal by mentioning your UAN.
    • With UAN number, all PF accounts can check their balance instantly by downloading the EPF passbook provided online.
    • All your previous PF member IDs can be uploaded online using the UAN.
    • With UAN, transferring funds from previous PF account to new account has been made completely hassle-free. After KYC verification, the PF amount will be automatically given to the new employer.
    • The easy process of transferring PF accounts will encourage people to maintain their PF accounts and not withdraw the money. This means the account holder will get higher pension after retirement when the need for money arises.

    How to get UAN?

    At present, the UAN allotment is done only for those employees in service from 1st January 2014 to 30th June 2014. In this process, 41.7 million subscribers have got their UAN number for this period. Getting the UAN number is very simple, all you have to do is follow the easy steps described below.

    • EPFO will provide unique PF number to all employers.
    • The employer will have to include the UAN for employees who contribute to PF with the new member ID.
    • Employees have to submit KYC documents including ID proof and address proof. The following documents will have to be provided.
      • Identity Proof - PAN card, Aadhaar or Passport
      • Bank account details including account number and the bank IFSC code
      • Address Proof - Ration Card, Driving license, passport or voter ID
    • The employer will have to take up the responsibility of verifying the KYC documents submitted by the employee. The new member ID will then be linked to UAN by the employer.
    • After KYC verification is complete, the employees will have to register themselves on the UAN website. Activate UAN Based registration must be selected and the following mandatory details have to be entered.
      • Mobile number
      • Member ID provided by the new employer
      • UAN number offered by the employer. The user ID will be your UAN for all future logins on the web portals.
    • Once the mandatory details are all submitted, an OTP PIN will be sent to your mobile.
    • After entering the OTP PIN, you will have to enter the following details.
      • Date of birth
      • Father/husband name and other details
    • You will be asked to submit a new password. After this, the registration is complete and you will be able to view your updated EPF passbook.

    EPF Online Process

    Here are some of the things that you must know about viewing your EPF account online using the UAN.

    How do I get my UAN?

    UAN was provided to every PF account member by EPFO after converting the existing PF account numbers of individuals who have contributed through electronic challan cum return in EPFO during the period of January 2014 to June 2014. The UAN details and allotted number was offered to the employers which they have to download and convey to the concerned employees of the organization. To check if an UAN is allotted to you, you can visit the EPFO web portal.

    EPFO Mobile App

    You will have to activate your UAN through the website or mobile app which was launched in mid 2015. The mobile app will also give you the flexibility to manage your PF accounts from handheld devices.

    Registering UAN

    Follow the steps given below to easily register your UAN online.

    • After receiving the UAN from the employer, log on to the official website of EPFO services where you can activate your UAN. Select “Activate UAN based registration” and provide details about your UAN, member ID and mobile number.
    • After you have submitted the details, you will receive a PIN for authorization on your mobile. After you have entered the PIN, the screen will allow you to create a login and a password using which you can access the facilities in UAN portal.
    • The user name will always be your UAN while you can select your password.

    UAN Login

    You can log on to the EPF official website using your username as UAN and password. After logging in, you will be able to do the following.

    • Download the UAN card and passbook
    • View PF linking status and list all member IDs
    • View transfer claim status, file transfer claim and system generated transfer claim status
    • Edit personal details including mobile number and email id
    • Update KYC information and upload KYC documents
    • View helpdesk contacts

    How to transfer PF accounts online with UAN on EPFO Portal?

    Every PF account holder, on job change, had to change their EPF account which was a very confusing and time consuming process. The whole process of PF transfer involved transferring money from old to new account and would take more than a month. The process also involved verification of the account holder by the employer through EPF system which gave the employer a considerable control over handling PF accounts of employees.

    After the introduction of UAN, employees who have an allotted UAN can log on to the EPFO portal and transfer the PF accounts easily. In order to transfer the EPF account online, you must have the following.

    • The employers must have registered the digital signature certificates of employees with EPFO since they will have to verify the transfer claim papers online by signing it off digitally.
    • The present and previous PF account number, member IDs must be available in the EPFO database.
    The process for filing PF account transfer online using UAN is as described below.
    • Check your eligibility for filing a PF account transfer online - your present and previous employers’ data must be available in the EPFO database. Your employer must register for digital signatures of EPFO.
    • To file a transfer of PF account, you must have been registered on the EPFO portal.
    • Log on to OTCP website using same details as EPF member portal. You will be asked to select the document type and enter details like document number and mobile number.
    • In the menu bar, select Request for claim under claims. Fill all necessary information in Part A - name, bank account number, email id and IFSC code of the bank.
    • Fill the necessary details in Part B regarding the PF account held with previous employer. You have to enter details like the name and address of establishment, PF account held and after that, the member’s name will appear on the screen if available in the EPFO database.
    • The details available in the EPFO database will be automatically filled up and you will not be able to edit the information. If the details are not available, you will have to enter it manually.
    • EPFO will check your date of birth against the information in their database. If you have entered the wrong date of birth, you will be blocked after three unsuccessful attempts. You will then have to take the transfer process offline.
    • In part C of the form, you will be required to fill in the details pertaining to your current employer. The information entered will be cross checked against the EPFO database records.
    • Select the employer who will get your claim attested. You can select either the previous employer or the present employer.
    • You can view the application by clicking on “Preview” and also change the data if you want to. You will have to click on the “Get PIN” and agree to the declaration statements. The PIN will be sent to your registered mobile number and you will have to enter it back.
    • A printable transfer claim form will be downloaded. You can take a copy of the form 13 and present it to the employer to complete the claim submission.
    • You will also be able to check the status of transfer through member portal account.


    1. What Happens to UAN in case of Job Change?

      If UAN is already allotted to the employee and if the employee shifts to another organization, all he has to do is just provide the UAN on joining and the employer will mark the new member ID which can be linked to the already allotted UAN. The UAN will remain same throughout a person’s career.

    2. What is an UAN card and what information does it contain?

      UAN card contains information about UAN number and other necessary information. The front side of the card displays photo and KYC (in case the KYC documents are verified by the employer). The backside of the card has the latest five member IDs along with contact details of EPF helpdesk.

    3. How do I transfer the old PF accounts and connect it with my UAN?

      After your UAN is linked to the new EPF account, you will have to transfer the previous accounts. You can transfer your PF accounts online and also check the transfer status.

    4. I have been allotted two UANs? How do I get a number validated?

      In some cases, you might be allotted two UANs because of confusions during UAN submission to previous and current employer. If that happens, you will have to contact the EPF helpdesk immediately and mention both your UANs and after due verification, previous UAN will be blocked and the current UAN will be activated.

    5. What do I do if my date of birth has not been mentioned correctly in the EPF card?

      In case you wish to change your date of birth, father’s name or your name, you can apply with supporting documents through your organization. Also, you can contact the EPF helpdesk for more information regarding change of personal details in the UAN card.

    News About Universal Account Number

    • Duplicate UAN to be Deactivated by EPFO

      In a move to reduce the number of duplicate UANs, the EPFO has decided to deactivate any UAN from which a PF transfer has been made to another account which has a different UAN. Therefore, once the PF is transferred, the old UAN will be deactivated. Individuals with more than one UAN will benefit from this as the PF amount in different accounts will be consolidated under a single UAN. This rule will be implemented across all the accounts that fall under this category regardless of whether the account holder has requested for deactivation or not. The account holder will be informed about the deactivation of the old UAN. The information will be sent via SMS to the mobile number registered under the account. The problem of duplicate UANs arises when employers do not furnish the employee’s date of leaving the job in the Electronic Challan cum Return (ECR) and when new employers allot a fresh UAN if the employee has not provided the previous UAN number.

      27th September 2016

    • U-Win Card to be paired with Aadhaar

      The U-Win Card, which is meant to replace the smart card offered under the Rashtriya Swastha Bima Yojana, is to be paired with Aadhaar to validate identity of the workers who are eligible to gain welfare benefits under Unorganized Workers' Social Security Act of 2008. The U-Win card will provide insurance cover such as disability cover, life insurance, health cover, protection in old age and maternity benefits for workers who fall under the unorganized sector. Aadhar card will be linked to the U-Win card in order to validate the identity of the beneficiaries and to prevent any misuse of this scheme.

      12th May 2016

    • Salem EPF Members Briefed About New Claim Process

      Members of the Confederation of Indian Industry (CII), Salem, were briefed of the changes and updates to the EPF claim process by C. Amudha, Regional Provident Fund Commissioner.

      She said the EPFO has introduced claim forms based on the Universal Account Number (UAN). Now, employees who have linked their Aadhaar number and bank account with UAN and have activated their UAN online, can file withdrawal claim directly at the regional PF office without needing to go through their employer.

      Amudha also informed the members of the EPFO Android mobile app, and Facebook and Twitter pages that can be used to ask queries and seek clarifications.

      21st April 2016

    • UAN is not portable without Aadhaar or PAN

      EPFO informed the Parliament that out of the 6.38 crore provident fund UAN only 1.09 crore are portable. The reason is the absence of the Aadhaar card or PAN card. UAN can be automatically ported if the employee has activated his or her UAN by entering the KYC details through his or her employer. An account will be classified as inoperative if it has not received any contributions for 36 months continuously. As per the annual accounts of EPFO for the year 2014-15, Rs.35,531 crore has been classified as inoperative.

      15th March 2016

    • Refund of activation charges for UAN

      The EPFO, in a bid to increase activation of Universal Account Number or UAN, has decided to refund up to 10% of administrative costs paid by members while registering their employees. Employers are likely to benefit tremendously through this refund, which will be active till December 31 this year. A notification for the same was recently issued by the government, with employers expected to satisfy a few basic conditions in order to be eligible for this refund.

      8th March 2016

    • Provident Fund awareness in Karkala

      Karkala in Udupi, Karnataka will be having a camp conducted by the Employees Provident Fund Organisation detailing the creation of Universal Account Number (UAN) which helps in the online account management of PF accounts.

      The camp is aimed to guide and help people towards activating and using their UAN online, rather than following the passbook method that would soon be extinct.

      19th February 2016

    • One-Page Pension Claim Form Unveiled

      The Union Labour Ministry has launched a simple single-page Pension Payment Order in order to make the process of claiming pension funds more convenient. The current pension claim form consists of 8 pages.

      The simplified pension claim Form 10 D (UAN-Universal Account Number) by the Employees Provident Fund Organisation (EPFO) is expected to reduce the processing time and paperwork, and be easier for pensioners to understand. Subscribers can use this form to claim their pension directly from the EPFO without any employer intervention.

      In its efforts towards simplification of processes, the EPFO has earlier introduced UAN-based claim forms for final PF settlement (Form 19 (UAN)), advances (Form 31 (UAN)) and withdrawal benefits (Form 10 C (UAN)) under EPS-95.

      18th February 2016

    • 3.5 lakh EPF subscribers in Kochi obtain UAN

      Around 3.5 lakh provident fund subscribers in Ernakulum, Alappuzha, Thrissur and Lakshadweep under the sub-regional office of the Employees’ Provident Fund Organisation (EPFO) in Kochi have obtained the mandatory universal account number (UAN).

      According to a statement issued by the EPF office, it is mandatory to initiate the UAN registration process without any delay. UAN is mostly required in claim forms and while lodging grievances and representations with the EPFO.

      11th February 2016

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