How to contact PMJDY Team

In case you have a concern, suggestion, or feedback regarding your account under the Pradhan Mantri Jan Dhan Yojana, there are multiple ways you can contact the PMJDY Team. You can call, e-mail, or write to the officials to get your issue addressed.

The Pradhan Mantri Jan Dhan Yojana (PMJDY) was announced by prime minister of India Narendra Modi on August 14th, 2014. The Jan Dhan Yojana is a national mission aimed at greater financial inclusion by covering all households in the country with the help of an integrated approach.

How to contact officials of Pradhan Mantri Jan Dhan Yojana

There are several ways of contacting officials of Jan Dhan Yojana.

  • Individuals can send an email on with ‘Suggestions-PMJDY’ as the subject line.
  • Individuals may also write to the concerned officials on the official website:
  • Alternatively, team of Pradhan Mantri Jan-Dhan Yojana can be contacted at 1800 11 0001 and 1800 180 1111 toll-free.

Purpose of PMJDY

The Pradhan Mantri Jan-Dhan Yojana aims to provide universal banking facilities for all households in India, improving financial literacy, need-based credit, pension facility for unorganised sector and micro insurance among others. What’s more, account holders can also avail of RuPay debit cards on their Mantri Jan-Dhan Yojana accounts.

The RuPay cards come with an accident insurance cover of up to Rs.1 lakh.Significantly, beneficiaries of various government schemes from state, local bodies and centre can avail of the benefits courtesy the Direct Benefits Transfer (DBT) scheme. Jan Dhan Yojana is also aimed at boosting technological integration and upgradation for efficient delivery of banking facilities and services including mobile transactions towards achievement of the main objective of financial inclusion. Officials are also encouraging the young populace for greater involvement in this scheme.

Main Features PMJDY

The salient features of Pradhan Mantri Jan Dhan Yojana (PMJDY) are as follows:

  • PMJDY provides coverage for all households in the country by allocated Sub Service Areas (SSA) in both urban and rural centres
  • The Jan-Dhan Yojana scheme entails appointment of a bank mitr (business correspondent) in all SSAs (Each EEA consists of 1000 to 1500 households or 3 to 4 villages). Bank Mitr has a minimum remuneration of Rs.5000 (variable+fixed)
  • Under the Jan Dhan Yojana scheme, account opening is integrated with Direct Benefits Transfer scheme, pension and insurance benefits
  • Individuals can avail of mobile wallet in addition to USSD-based mobile banking
  • Jan-Dhan Yojana scheme entails campaign for financial inclusion in a ‘Mission Mode’ supported by a monitoring mechanism at state, district and centre
  • Under the Jan Dhan Yojana scheme, all rural branches have to set up a separate financial literacy cell
  • Individuals can avail of overdraft facilities up to Rs.5000 upon satisfactory completion of six months of bank account operation
  • Under the Jan Dhan Yojana scheme, there is a grievance redressal mechanism at SLBC level
  • There is no minimum balance needed to open a Jan Dhan Yojana account
  • Account holders can avail of interest on their deposits under the Jan Dhan Yojana scheme
  • Individuals/Jan Dhan Yojana account holders can avail of a life insurance cover of up to Rs.30,000
  • Individuals can benefit from easy transfer of their funds anywhere across the country

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