KVB FASTag
KVB FASTag is a prepaid RFID tag from Karur Vysya Bank that pays toll charges automatically at national highway toll plazas, so you can drive through the FASTag lane without stopping to pay cash. The tag is fixed on your vehicle's windscreen and linked to a reloadable account. This page covers its features, documents, fees and customer care details.
What is KVB FASTag?
It's the brand name of the RFID-enabled badge that makes ETC possible at toll plazas on national highways. The reloadable tag is attached to the vehicle's windscreen. You can drive through the toll plaza without having to stop to pay the toll price with cash if you use the tag to perform cashless transactions. The toll price will be deducted automatically from the prepaid account associated with the tag.
Features and Benefits of KVB FASTag
The various features and benefits of KVB FASTag are given below:
- To get a FASTag, KVB branch and create a FASTag account.
- You can call the customer care number to get the address of the nearest KVB branch.
- Using KVB FASTag can help you save precious time and fuel that you might otherwise waste at the toll booth when making a cash transaction.
- You need not carry cash to pay toll fees anymore. KVB FASTag enables Electronic Toll Collection by employing the RFID technology.
- KVB FASTag enables convenient cashless toll payments at toll plazas on national highways.
- You will receive instant SMS and email alerts to your registered mobile number regarding any transaction made using KVB FASTag.
- You can recharge your KVB FASTag account offline at all KVB branches or do it online through UPI or KVB net banking.
- The minimum recharge amount for KVB FASTag is Rs.200 for vehicle classes 4 and 5 and Rs.500 for the other vehicle classes, payable at the time of tag activation.
- The maximum balance that a KVB FASTag account can hold at any time is Rs.1 lakh, and there is no monthly reload cap.
- FASTag users can log on to the customer web portal to check their account balance and view transaction history.
- KVB FASTag can be used at toll plazas across national and state highways as part of the National Electronic Toll Collection (NETC) programme. In the future, more toll plazas will be added to the National Electronic Toll Collection (NETC) programme.
- To get a list of the active toll plazas, visit the KVB FASTag toll plaza list page.
- You can avail of the monthly pass which is applicable to a specific toll plaza. It is an ideal solution if you pass by that toll plaza on a regular basis.
- You can recharge your KVB FASTag through UPI using the virtual payment address in the format netc.<vehicle number>@kvb, for example netc.TN01AB1234@kvb.
- KVB FASTag can also be used for the FASTag Annual Pass, which lets eligible non-commercial vehicles with a valid FASTag cross National Highway and Expressway fee plazas for Rs.3,075, valid for one year or 200 crossings, whichever comes first. The pass is bought through the Rajmarg Yatra app or the NHAI website and is activated on your existing FASTag.
How does KVB FASTag work?
- Add money to your KVB FASTag account.
- Drive through the FASTag lane at the toll plaza.
- The tag will be scanned by the tag reader using the RFID technology at the toll booth.
- The toll charge will automatically be deducted from the linked prepaid account. You need not stop and pay cash.
Documents Required for KVB FASTag
As the FASTag is linked to an account, you are required to submit KYC documents as per the terms and conditions of the bank.
For registered vehicles
- Duly filled application form for KVB FASTag
- Vehicle Registration Certificate
- Voter ID, passport, or Driving Licence of the vehicle owner
- Vehicle images (front view and side view)
For unregistered vehicles
- Duly filled application form for KVB FASTag
- Invoice of vehicle tax with Chassis and engine number
- Voter ID, passport, or Driving Licence of the vehicle owner
- Vehicle images (front view and side view)
Fees and Charges of KVB FASTag
- Tag Cost: Rs.100 including tax
- Convenience Fee: Payment gateways levy a convenience fee for online FasTag recharge transactions:
✅ Debit card: 0.90% on the transaction value above Rs.2,000 plus tax
✅ Credit card: 1.10% of the transaction value plus tax
✅ Net banking: 0.90% to 1.65% of the transaction value plus tax
✅ Security deposit: You have to make a security deposit depending on the vehicle category. The deposit will be refunded if you choose to close the tag account.
Vehicle Class | Deposit Amount |
4 - Car / Jeep / Van/ Tata Ace and similar mini light commercial vehicle | Rs.200 |
5 - Light Commercial Vehicle | Rs.300 |
6 - 3 Axle Commercial Vehicles | Rs.400 |
7 - Bus / Truck | Rs.400 |
12 - 4 to 6 axle | Rs.500 |
15 - 7 or more axle | Rs.500 |
16 - Heavy Construction Machinery (HCM)/Earth Moving Equipment (EME) | Rs.500 |
*Tax will be levied on all prescribed fees and charges.
The minimum recharge amount is payable at the time of tag activation. The threshold limit is the minimum balance to be maintained in the FASTag account, and a tag with a balance below it is not allowed in the electronic toll collection lane.
Vehicle Class | Minimum Recharge Amount | Threshold Limit (Minimum Balance) |
4 - Car / Jeep / Van/ Tata Ace and similar mini light commercial vehicle | Rs.200 | - |
5 - Light Commercial Vehicle | Rs.200 | Rs.150 |
6 - 3 Axle Commercial Vehicles | Rs.500 | Rs.300 |
7 - Bus / Truck | Rs.500 | Rs.300 |
12 - 4 to 6 axle | Rs.500 | Rs.300 |
15 - 7 or more axle | Rs.500 | Rs.300 |
16 - Heavy Construction Machinery (HCM)/Earth Moving Equipment (EME) | Rs.500 | Rs.300 |
Customer Care Details for KVB FASTag
The various customer care details of KVB FASTag are mentioned below:
- For KVB FASTag services and sales related queries, call the KVB customer care toll-free number - 1800-102-1916
- If FASTag is not accepted at toll plaza, dial 1033
- If there is an error in reading FASTag at toll plaza, dial 1033
- If monthly pass is not accepted at toll plaza, dial 1033
- For other toll plaza level complaints, dial 1033
- To know your KVB FASTag balance, give a missed call to 7835 994 994 from your registered mobile number
Summary
KVB FASTag is a prepaid RFID tag from Karur Vysya Bank that lets you pay toll charges cashlessly and drive through FASTag lanes at national highway toll plazas without stopping. You can get it at any KVB branch with KYC and vehicle documents, recharge it through UPI, payment gateways, KVB net banking or branches, and keep your balance above the threshold limit for your vehicle class. Visit your nearest KVB branch or call KVB customer care today to get your KVB FASTag.
FAQs on KVB FASTag
1.What is KVB FASTag?
KVB FASTag is a reloadable RFID tag issued by Karur Vysya Bank that pays toll charges automatically from a linked prepaid account. The tag is fixed on the vehicle's windscreen and read by the reader at the toll plaza. This lets you pass through the FASTag lane without stopping to pay cash.
2.How does KVB FASTag work at a toll plaza?
KVB FASTag works by letting the toll plaza reader scan the RFID tag on your windscreen and deduct the toll from your linked prepaid account. You need to keep enough balance in the account before you reach the plaza. You do not have to stop or pay cash.
3.Is KVB FASTag mandatory?
A valid FASTag, including KVB FASTag, is required for vehicles using national highway toll plazas. Vehicles without a valid FASTag can be charged a higher toll than FASTag users. Check the current NHAI rules for the exact charge.
4.What are the main features and benefits of KVB FASTag?
KVB FASTag offers cashless toll payment, saves time and fuel at toll plazas and sends SMS and email alerts for every transaction. You can recharge KVB FASTag online or at KVB branches and check your balance and transactions on the customer web portal. It can also be used at toll plazas across national and state highways under the NETC programme.
5.Where can I get KVB FASTag?
You can get KVB FASTag by visiting a KVB branch and creating a FASTag account. KVB customer care can guide you to the nearest branch. Use the customer care number listed in the contact section above.
6.Which documents are required to apply for KVB FASTag?
KVB FASTag needs a duly filled application form, the vehicle's Registration Certificate (or the tax invoice for an unregistered vehicle) and KYC documents of the vehicle owner. KVB also asks for vehicle images. The accepted ID documents are listed in the documents section above.
7.What fees and charges apply to KVB FASTag?
KVB FASTag involves a tag cost, a refundable security deposit that depends on your vehicle class and a convenience fee that the payment gateway levies on online recharges. The exact amounts are given in the fees section above. Tax applies on all prescribed fees and charges.
8.Is the security deposit for KVB FASTag refundable?
Yes, the security deposit for KVB FASTag is refundable when you close the tag account. The amount depends on your vehicle class, as listed in the security deposit table above. It is not refunded while the tag account remains open.
9.Does KVB FASTag have a minimum balance requirement?
Yes, KVB FASTag has a threshold limit, which is the minimum balance you must maintain depending on your vehicle class. If the balance falls below it, the tag is not allowed in the electronic toll collection lane. The limits are listed in the threshold table above.
10.How can I recharge KVB FASTag?
You can recharge KVB FASTag online through UPI, a payment gateway or KVB net banking, or offline at KVB branches. Online recharges may attract a convenience fee that the payment gateway charges. The recharge fees are given in the fees section above.
11.Is there a limit on the balance I can keep in KVB FASTag?
Yes, a KVB FASTag account can hold only up to a maximum balance set by the bank. The current limit is mentioned in the features section above.
12.How can I check my KVB FASTag balance?
You can check your KVB FASTag balance on the customer web portal or by giving a missed call from your registered mobile number to the KVB balance enquiry number. The number is listed in the customer care section above. SMS alerts also keep you updated on every KVB FASTag transaction.
13.Can I use the same KVB FASTag for two vehicles?
No, a KVB FASTag cannot be shared between vehicles, so you need a separate tag for each vehicle. Using one tag for two vehicles leads to operational issues. Apply for a new KVB FASTag for every additional vehicle you own.
14.What should I do if my KVB FASTag is lost or misplaced?
You should report the loss to KVB customer care immediately so that the KVB FASTag can be blocked. Once you get a replacement tag and create a new FASTag account, the balance from the old tag account is transferred to the new one. The customer care number is listed in the contact section above.
15.How can I report an incorrect deduction from KVB FASTag?
You can report an incorrect deduction from your KVB FASTag by contacting KVB customer care. The bank reviews your request and reverts the deduction if needed. Use the customer care number listed in the contact section above.
16.What should I do if KVB FASTag is not accepted or not read at the toll plaza?
If your KVB FASTag is not accepted or cannot be read at the toll plaza, contact the NHAI/IHMCL toll plaza helpline listed in the contact section above. The same helpline handles monthly pass issues and other toll plaza level complaints. KVB customer care helps with account-related queries on your KVB FASTag.
17.What is the monthly pass for KVB FASTag?
The monthly pass for KVB FASTag is applicable to one specific toll plaza and suits you if you pass that plaza regularly. It works only at the toll plaza for which you buy it. If it is not accepted, contact the toll plaza helpline listed above.
18.Can I use KVB FASTag for the FASTag Annual Pass?
Yes, an eligible non-commercial vehicle with a valid KVB FASTag can use the FASTag Annual Pass. The pass is bought through the Rajmarg Yatra app or the NHAI website and is activated on your existing tag. Check the current pass terms before buying it.
19.What should I do with my KVB FASTag if I relocate or sell my vehicle?
You must inform KVB if you sell your vehicle or change your location. KVB FASTag works at active toll plazas across Indian national highways, so relocating does not stop it from working. Use the customer care number listed above for help.
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