Federal Bank's FASTag program comes under the National Electronic Toll Collection (NETC) initiative that was launched by the NPCI. The program comes under the guidelines of the IHMCL and NHAI. The validity of the FASTag is 5 years and it comes with online recharge facilities. Currently, the FASTag program is operational at around 498 toll plazas across various state and national highways. Apart from offering the convenience of cashless payments, it also ensures that the movement of vehicles is not stopped.
The main benefits and features of FASTag are mentioned below:
Economic benefits:
The main economic benefits of FASTag are mentioned below:
Social benefits:
The main social benefits are given below:
Environmental benefits:
Online Recharge:
The FASTag account can be recharged via net banking or Debit Card/Credit Card. Since the movement of vehicles is non-stop, you can save on fuel.
Ease of payment:
Since it is not necessary to carry cash, it saves time.
The process to apply for the Federal Bank's FASTag program is very simple. The step-by-step procedure to apply for the program is mentioned below:
The step-by-step procedure to login to the FASTag account is mentioned below:
Some of the different methods by which you can recharge the Federal Bank FASTag account online are mentioned below:
Federal Bank’s Official Website
The procedure to recharge the FASTag account on Federal Bank’s official website is mentioned below:
Google Pay
Before you can recharge the FASTag account on Google Pay, the account must be linked to your bank. The procedure to recharge the FASTag account on Google Pay is given below:
PhonePe
The procedure to recharge the Federal Bank FASTag account on PhonePe is given below:
Apart from the above-mentioned methods, the Federal Bank FASTag account can be recharged via Mobikwik, Airtel Money, Freecharge, etc. Recharging the FASTag account online is easy and helps in saving time.
You will have to submit your ID proof, address proof, RC copy of the vehicle, and also your photo.
You can call 1800 266 9520 to get in touch with the federal bank's fastag customer care department.
The FASTag comes with a validity of 5 years once you buy it. You will just have to recharge and then top up the tag.
You will need to approach a point-of-sale location of the bank or you can also use a payment gateway facility (debit card, credit card, or internet banking) that is available on the website.
No, you need to have two separate FASTags for both your vehicles.
You can recharge your Federal Bank FASTag using UPI, BBPS, FedMobile App, and the FASTag portal.
To replace your FASTag, you should visit the website of your FASTag issuing bank or the NETC customer service desk.
In case the toll fee is deducted twice, you must contact the customer care service of your FASTag issuing bank and report the issue. Your complaint will be reviewed, and if appropriate, you will receive a chargeback.
Your FASTag will work on all the FASTag-enabled toll plazas in the country. If you are moving to another city, you must notify your FASTag issuing bank about the same.
If a FASTag lane is not working, you can make the toll payment by using any other payment mode and file a complaint at 1033 call centre.
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