Federal Bank FASTag

Federal Bank’s FASTag program comes under the National Electronic Toll Collection (NETC) initiative that was launched by the NPCI. The program comes under the guidelines of the IHMCL and NHAI. The validity of the FASTag is 5 years and comes with online recharge facilities. Currently, the FASTag program is operational at around 498 toll plazas across various state and national highways. Apart from offering the convenience of cashless payments, it also ensures that the movement of vehicles is not stopped.

Benefits and Features of FASTa:

The main benefits and features of FASTag are mentioned below:

  • Economic benefits:

    The main economic benefits of FASTag are mentioned below:

    1. Management at toll plazas reduce.
    2. The effort required for central monitoring reduces.
  • Social benefits:

    The main social benefits are given below:

    1. Analytics to improve payment hassles.
    2. Payment hassles at tolls reduce.
  • Environmental benefits:

    The main environmental benefits are mentioned below:

    1. Reduces the use of paper.
    2. Reduces air pollution.
  • In case of any transactions at National Highway Toll plazas during 2019-2020, a 2.5% cashback is provided.
  • Comes with a validity of 5 years.
  • Vendors, banks, and customers can make use of the online portal.
  • SMS alerts for recharges, low balance, toll transactions, etc.
  • Online Recharge:

    The FASTag account can be recharged via net banking or Debit Card/ Credit Card.

  • Since the movement of vehicles is non-stop, you can save on fuel.
  • Ease of payment:

    Since it is not necessary to carry cash, it saves time.

Details of Customer Cashback Scheme :

  • Only eligible customers will be eligible to receive cashback.
  • Cashback is applicable only on National Highway Toll plaza transactions.
  • The main aim of the scheme is to promote digital payments in India. The customer is not eligible for cashback in case of any misuse.
  • The final decision on any cashback is taken by the NHAI.
  • The scheme can be changed by the NHAI without any prior notifications.

Apply Online

The process to apply for the Federal Bank’s FASTag program is very simple. The step-by-step procedure to apply for the program is mentioned below:

  • Visit https://netcfastag.federalbank.co.in/.
  • Click on ‘Apply Online’.
  • On the next page, various details such as your name, mobile number, address, email ID, vehicle information, Know Your Customer (KYC) documents, and vehicle photo proof will need to be entered.
  • Once the above-mentioned procedure has been completed, you will be able to access the FASTag account.


The step-by-step procedure to login to the FASTag account is mentioned below:

  • Visit https://netcfastag.federalbank.co.in/.
  • If you are a customer, click on ‘Customer Login’. On the next page, you will need to enter your login ID (mobile number) and captcha. Click on ‘Generate OTP’. Once the OTP is entered, you will be able to login to the FASTag account.
  • In the case of banks or vendors, click on ‘Bank/Vendor Login’. On the next page, you will need to enter the username and password. Clicking on ‘Login’ will allow you to access the FASTag account details.

FAQs on Federal Bank FASTag

  1. What documents do I need to submit to get a Federal Bank FASTag?

    You will have to submit your ID proof, address proof, RC copy of the vehicle, and also your photo.

  2. What number should I call to reach the customer care number of the Federal Bank's FASTag?

    You can call 1800 266 9520 to get in touch with federal bank's customer care department.

  3. For how long will my FASTag card be valid?

    The FASTag comes with a validity of 5 years once you buy it. You will just have to recharge and then top up the tag.

  4. What happens if my RFID Tag balance is below the minimum balance that is required?

    You will need to approach a point-of-sale location of the bank or you can also use a payment gateway facility (debit card, credit card, or internet banking) that is available in the website.

  5. Can I use one FASTag for two vehicles?

    No, you need to have two separate FASTags for both your vehicles.

News About Federal Bank FASTag

  • Central Government extends the deadline for FASTag

    The Union transport ministry had announced the extension of the deadline for collection of toll charges on National Highways (NH) via the FASTag system and the new date is 15 February. The deadline had been 1 January and Nitin Gadkari had said that FASTag would be mandatory for e every vehicle in India. While addressing a virtual summit last week, he had said that the electronic toll collection system will be helpful for all commuters as they are not required to stop at the toll plaza for cash payments and this will save time and fuel.

    6 January 2021

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