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  • Star Health Insurance

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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Responsiveness

    Star Health and Allied Insurance Co Ltd started operations in the year 2006 in an effort to provide health insurance solutions at affordable rates, to all individuals. The insurer has launched a range of unique Mediclaim policies, health insurance plans, and personal accident policies. Star Health Insurance also became the first insurance company to launch a specialty policy called Star Cardiac Care for people suffering from cardiac ailments.


    STAR HEALTH & ALLIED Health Insurance at a Glance

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    Coverage for your most loved ones

    Total members covered

    Coverage for a maximum of 4 family members with up to 2 adults and 2 children

    You get a choice of coverage tenure

    Pre and Post Hospitalization cover

    Medical expenses are covered for 30 days before your hospitalization and 60 days for post hospitalization for related medical expenses

    The next best thing to having a doc in the family

    Health Check-ups

    Cost of Health Check-up once after a block of every four claim-free years.

    * The features mentioned above may vary from plan to plan, and are subject to the insurer’s terms and conditions.

    Critical Factors of the Plan

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    Not a paisa goes from your own pocket!

    Co-Pay

    No co-pay, but 20% of the claim will have to settled by the insured if he/she is between 61- 65 years of age, unless otherwise specified

    You?re covered for any future medical expenses

    Life long renewable

    Plans are lifelong renewable and covers you for your entire lifetime.

    Get essential cover for existing ailments

    Pre-existing Diseases

    Any pre-existing condition will be covered after a waiting period of 4 year

    Hospital room rent determines your treatment bill

    Room Rent

    room rent Expense @2 % of sum insured,subject to a maximum of Rs. 4000/- per day

    *These Features may be included as part of different products and are subject to the insurer's terms & conditions.

    Additional Features of STAR HEALTH & ALLIED Health Insurance

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    Good health offers multiple rewards

    No Third party Adminstrator, direct in-home claims settlement

    The world is your healthcare oyster

    Network of more than 8200+ hospitals across India.

    So you have time to focus on more important stuff

    Bonus calculated starts at 5% of the basic sum insured for every claim-free year subject to a maximum of 100% is allowable.In the event of the claim the bonus will reduced by 5%.

    *These add-ons may be included as part of different products and are subject to the insurer's terms & conditions.


    Star Health Insurance Highlights Updated on 19 Aug 2018

    Features Specifications
    Network Hospitals 8200+
    Waiting Period for Pre-existing Disease 4 years
    Incurred Claims Ratio 60.51%
    Number of Policies Issued 2579591
    Grievances Solved 98.72%
    Renewability Lifetime

    *For Year 2016-2017

    Overview of Star Health and Allied Insurance Co Ltd:

    Star Health and Allied Insurance Co Ltd launched health, overseas Mediclaim, and personal accident insurance plans, since their inception in 2006. The insurance company uses its resources to provide excellent services and customised products to meet the varying needs of their customers. Star Health and Allied Insurance has a capital base of Rs.1,050 crore, and is one of the largest private health insurance providers in India.

    With a presence across the country, their products service a wide range of individuals through their 8,200+ network hospitals. The company offers a wide array of health insurance policies products at reasonable prices to make health insurance affordable for all. Star Health and Allied Insurance is focused on making health insurance coverage available to all segments of the population.

    Star Health and Allied Insurance Benefits:

    Star Health and Allied Insurance offers health insurance policies for individuals, families, and senior citizens. The insurer also offers accident care and critical illness policies. Listed below are the benefits of Star Health Insurance plans.

    *Note: Benefits mentioned below might vary from plan to plan, and are subject to the insurer’s terms and conditions.

    Benefits of individual health insurance plans offered by Star Health and Allied Insurance:

    • Individuals aged 18 to 65 years are eligible for the plan.
    • There is no sub-limit on room rent and treatment costs.
    • Insurance cover includes hospital cash benefits and free health check-up facility after the completion of a certain number of consecutive, claim-free years.
    • Insurance policies from Star Health cover several day-care procedures.

    Benefits of family health insurance plans offered by Star Health and Allied Insurance:

    • Affordable health insurance cover is available on a floater basis.
    • For a claim-free renewal, you can get up to 100% increase in sum insured.
    • No sub-limit on room rent and treatment costs.
    • Your policy will cover dental and ophthalmic treatments on Out-Patient Department (OPD) basis.
    • Insurance benefits include air ambulance facility and second medical opinion.

    Benefits of senior citizen health insurance plans offered by Star Health and Allied Insurance:

    • Senior citizens aged 60 to 75 years can apply for the plan.
    • No-pre insurance medical test is required.
    • Insurance covers pre-existing diseases from 2nd year onwards.
    • Policy comes with a guaranteed lifetime renewability option.
    • Medical consultations can be availed as an outpatient in a network hospital.

    Benefits of accident care individual health insurance plans offered by Star Health and Allied Insurance:

    • Insurance cover for accidental death, permanent disability, and temporary disablement.
    • Get enhanced weekly compensation up to Rs.15,000 per week for up to 100 weeks.
    • Get educational grant for dependent children.
    • Get 5% cumulative bonus per annum up to a maximum of 50%.
    • Get up to 150% of the sum insured as compensation for permanent total disablement.

    With accident care insurance from Star Health Insurance, you can be prepared for the worst.

    Protecting Health, Protecting Wealth:

    Star Health Insurance Plans

    Star Health and Allied Insurance has an impressive number of differentiated policies to safeguard a person's financial position in the event of medical adversity. The company recognises the economic fallouts of rising medical costs and has accordingly devised products through which customers can avail adequate and cost-efficient medical treatment.

    Each of these plans serves to meet varied medical costs in unique ways. They boast of advantages such as quick, easy and direct settling of claims (i.e. no third party involvement), cashless facilities and free telephonic medical advice at any time

    The following features/terms are common to all plans on offer:

    • In-patient hospitalization/treatment which includes hospital expenses*, provided one has been hospitalised for a minimum of 24 hours.
    • Pre-hospitalization Expenses: Generally up to 30 days.
    • Post-hospitalization Expenses: Generally up to 60 days; usually met through a lump sum payment @7% of the expenses or Rs.5,000, whichever is less.
    • Pre-existing diseases are included subject to prior coverage by a domestic insurer; usually for the four years preceding policy inception (2 or 3 years where specified).
    • Floater Basis: Family includes the primary policyholder, husband/wife and children who are dependent on the parent (generally subject to an age cap of 25 years); Sum assured is equally apportioned among insured members.
    • Individual Basis: The sum insured under the policy is made available on a per person basis.
    • Reinstatement of sum assured: Normally allowed after a specified number of claim-free years

    *(Room, Nursing, Boarding, Surgery, Anaesthetist, Medical Practitioner, Consultation, Specialists, Oxygen, OT charges, X-ray, Dialysis, Chemotherapy, Diagnostic Materials, Blood, Medicine, Drugs etc. depending on the plan chosen. This is not a restrictive list)

    Types of Health Insurance Policies Provided by Star Health Insurance:

    Policies forming a part of the company’s health insurance plans portfolio are listed below:

    1. Star Comprehensive Insurance Policy
    2. Star Medi Classic Insurance Policy
    3. Star Family Health Optima Insurance Plan
    4. Star Senior Citizens Red Carpet Health Insurance Policy
    5. Star Super Surplus
    6. Star Super Surplus Gold Plan
    7. Star Health Gain
    8. Star Criticare Plus
    9. Star Cardiac Care
    10. Star Unique Health Insurance Policy
    11. Star Wedding Gift Insurance
    12. Star Diabetes Safe Insurance Policy
    13. Star Family Delite Insurance Policy
    14. Star Health Insurance Netplus
    15. Star Micro Health Insurance Policy
    16. Star Care Insurance Policy
    17. Star Health Accident Care Insurance Policy
    18. Star Health Student Care Plan
    19. Star Cancer Care Gold

    The eligibility, coverage basis, costs and other benefits relating to each plan are outlined below:

    Star Comprehensive Insurance Policy:

    A Star comprehensive insurance policyis an insurance plan that provides an exhaustive coverage to inpatient as well as certain outpatient treatments. It also considers the healthcare needs of new/expectant mothers.

    Entry Age
    • Adults: 3 months – 25 years
    • Children: 18 years – 65 years
    Basis Individual and Family Floater
    Sum Assured Rs.5 lakhs to Rs.25 lakhs; chosen amount can be increased on renewal
    Premium Charges Starts from Rs.7,015 Actual premium varies based on sum insured, age, and family size
    Reinstatement of sum assured Up to 100%
    Bonus Cumulative bonus at the rate of 50% of the sum insured amount is offered for every claim-free year
    Covers
    • Hospitalisation expenses with the inclusion of pre- and post-hospitalisation expenses
    • Delivery/New-Born Cover (Includes C-sec deliveries and vaccinations for newborns)
    • Outpatient treatment (Dental and Ophthalmic)
    • Pre-Existing Diseases
    • Daily cash for hospital expenses (as per limits)
    • Health check-up expenses
    • Ambulance charges
    • Day-care treatments

    *This is not an exhaustive list

    Star Medi Classic Insurance Policy (Individual):

    The Star medi classic insurance policy is a comprehensive health insurance plan that provides a cover against a range of medical expenses. The policy also covers non-allopathic treatments. Further, with this policy, the insured individual can also purchase add-ons plans that will provide him/her a more enhanced level of protection.

    Entry Age 5 months to 65 years; only renewals allowed after 65 years Family plan- 5 months to 45 years
    Medical Screening Required for customers above 50 years at authorised centres
    Co-payment 10% of all claims for insured members above 60 years
    Policy Period 1 year or 2 years
    Discounts 5% discount can be availed upon paying premiums in advance for 2 full policy years
    Sum Insured Individuals: Rs.1.5 lakhs to Rs.15 lakhs;Family Package Plan: Rs.2lakhs or 3 lakhs
    Annual Premium Charges Individuals  Family Package Plan

    Individual Plan: Rs.2,510 to Rs.88,170, varies based on the sum insured, age, and zone

    Family Plan: Rs.4,460 to Rs.7,805, varies based on the sum insured, age, and family size i.e. 2 adults or 2 adults with 1 child or 2 adults with 2 children

    Two-Year Premium Charges: Individuals Family Package Plan

    Individual Plan: Rs.4,769 to Rs.1,67,523, varies based on the sum insured, age, and zone

    Family Plan: Rs.8,474 to Rs.14,83, varies based on the sum insured, age, and family size

    Reinstatement of sum assured Automatic restoration of the sum insured, up to 200%
    Bonus 5% - 25% of basic sum assured for every year following one in which no claim is made
    Covers Non-allopathic treatment, Pre-existing diseases, Pre and Post- hospitalization expenses, Day-care treatment, Health-Check Expenses
    Optional Covers Hospital Cash: Extra premium Rs.350 (annual); Rs.665 (two-year); Patient Care: Extra premium Rs.580 (annual); Rs.1,102 (two-year); New-Born Baby Cover (only under Family Package Plan): Extra premium = 10% of the premium applicable in the year of birth

    Star Family Health Optima:

    A Star family health optima Insurance Plan provides coverage against healthcare-related expenses to the entire family, at an affordable premium rate. Some of the key features of the Family Health Optima Plan are mentioned in the table below.

    Entry Age

    Adults: 18 years to 65 years

    Children over 16th day can be included in the cover

    Only renewals allowed after 65 years

    Sum assured Rs.1 lakh to Rs.25 lakh
    Premiums charged Rs.3,890 to Rs.34,700;Depends on sum assured, age, family size and zone; based on age of oldest insured member
    Bonus Bonus of 25% can be availed on the sum insured amount for the first claim-free year, and 10% for every subsequent claim-free year
    Reinstatement of sum assured Up to 100% reinstatement
    Co-payment 20% of all claims for insured members over 61 years of age
    Coverage
    • In-patient hospitalisation
    • Ambulance charges
    • Pre and post-hospitalization expenses
    • Day-care expenses
    • Domiciliary hospitalisation
    • Organ donor expenses
    • Cost of health check-up
    • New-born baby cover

    Star Senior Citizens Red Carpet Health Insurance Policy:

    Senior citizens are an oft-ignored segment of the health insurance industry given their limited incomes and high susceptibility to age-related illnesses. Star Health has addressed this group's protection needs through this Star senior citizen's red carpet plan which provides affordable and adequate coverage along with attractive features.

    Entry Age 60 to 75 years
    Renewals Guaranteed after 75 years
    Sum assured Rs.1 lakh to Rs.10 lakhs
    Premium charges Rs.4,450 to Rs.26,550
    Discount 5% discount upon purchasing policies online
    Medical screening Not required.
    Treatment Provided at any network hospital
    Co-payment 50% for pre-existing disease claims; 30% for other claims
    Covers
    • In-patient hospitalisation
    • Pre-existing diseases after first policy year
    • Outpatient consultations
    • Cover for specific diseases
    • Ambulance charges
    • Pre- and post-hospitalisation expenses

    Star Super Surplus Insurance Policy:

    Star super surplus Provides greater protection than that offered by the average run-of-the-mill plans. It can be availed by individuals for themselves or on a floater basis to include their families as well.

    Entry Age 3 months to 65 years; only renewals beyond 65 years
    Basis Individual or Floater
    Sum assured Individual- Rs.7 lakh/ 10 lakh Family Floater- Rs.10 lakh
    Premium charged

    Premiums will vary on the basis of the plan type, sum insured, age at entry, and other factors

    • Individual Plans: Premiums start at Rs.1,300
    • Family Floater Plans: Premiums start at Rs.1,800
    Coverage

    Silver Plan:

    • Hospitalisation cover
    • Surgeon’s fees, anaesthetist charges, etc.
    • Cost of blood, drugs, anaesthesia, etc.

    Gold Plan:

    • Hospitalisation cover
    • Surgeon’s fees, anaesthetist charges, etc.
    • Cost of blood, drugs, anaesthesia, etc.
    • Air ambulance cover
    • Emergency ambulance charges
    • Option to avail second opinion

    Star Super Surplus ‘Gold’ Plan:

    A Star super surplus gold plan which caters to any unforeseen event, offering enhanced protection to policyholders. Designed primarily to offer enhanced protection, this is ideal for individuals who wish to avail the best in health insurance. Provisions of air-ambulance, absence of room rent cap, lifelong renewal and affordable premiums have made the Gold Plan a perfect ally for people accustomed to a certain way of life.

    Entry age Minimum – 18 years Maximum – 65 years Children can avail protection under this plan, subject to the parent being a policyholder. Children aged between 3 months and 25 years can be protected under this policy
    Basis Individual or Floater
    Sum assured Minimum – Rs 5 lakhs (Floater and Individual) Maximum – Rs 25 lakhs (Floater and Individual) Maximum- Rs.10 lakhs (Individual)
    Premium charged Ranges between Rs 1,950 and Rs 36,360, depending on the entry age and sum assured
    Co-payment 10% of claim amount for policyholder with entry age over 60 years
    Covers Hospitalisation charges (including room and nursing fees), air ambulance cover, surgeon/consultant fees, medicine costs, operation theatre expenses, second opinion costs, etc.

    Star Health Gain:

    The Health Gain Insurance Policy from Star Health is a unique insurance policy that provides a cover against both inpatient and outpatient expenses. The policy can be purchased on an individual basis or for an entire family as a family floater plan.

    Entry Age 5 months to 65 years
    Basis Individual or Floater
    Sum Insured Rs.1 lakh – Rs.5 lakh
    Premium charged Starting from Rs.15,000 (excluding GST)
    Discount Maximum 10% no-claim bonus upon renewal.
    Coverage
    • Outpatient treatment within limits
    • Ambulance charges
    • Pre/Post-hospitalization expenses
    • Day-care procedures as specified
    • Pre-existing diseases, after 48 months
    • In-patient hospitalisation

    Star Criticare Plus Insurance Policy:

    The Star criticare plus Insurance Policy specifically provides a cover for up to 9 critical illnesses. Thus, with this policy, if the insured individual happens to be diagnosed with a critical illness, he/she will receive a lump sum payout, from the insurer.

    Entry Age 18 to 65 years, only renewals beyond 65 years
    Basis Individual
    Sum assured Rs.2 lakhs to Rs.10 lakhs
    Premiums charged Rs.3,750 to Rs.35,350 (excluding tax)
    Discounts: 5% for 2 members and below; 10% above 2 members
    Medical screening Required for persons above 50 years at authorised centres
    Co-payment 30% of claims for insured parties above 60 years; applicable to sub-limits
    Covers
    • Hospitalisation cover
    • Ambulance charges
    • Pre/Post-hospitalization expenses
    • Day-care procedures
    • Non-Allopathic treatments
    • Major diseases
    • Pre-existing diseases after the waiting period

    Star Cardiac Care Insurance Plan:

    Going to the heart of it's customer-base, this Star cardiac care plan is geared towards compensating insured parties for expenses incurred on cardiac ailments in addition to comprehensive health benefits. The policy is available in two variants – the Silver Plan and the Gold Plan.

    Entry Age 10 to 65 years; for those who have been Stenting or Bypass patients in the 7 years preceding policy inception.
    Sum assured Rs.3 or 4 lakhs
    Premiums charged
    • Silver Plan: Starting from Rs.18,000
    • Gold Plan: Starting from Rs.26,000
    Medical screening Required for all entrants
    Co-payment 10% of claims for insured parties above 60 years.of age
    Coverage
    • Hospitalisation cover
    • Ambulance charges
    • Pre/Post-hospitalization expenses
    • Day-care procedures
    • Pre-existing illnesses after 48 months
    • Cardiac diseases after the 90-day waiting period
    • Outpatient expenses
    • Personal Accidents

    Star Unique Health Insurance Policy:

    The Star Unique Health Insurance Policy provides a cover for both pre-existing diseases and any ailments/illnesses that might occur in the future. Policy buyers also do not have to undergo a pre-policy medical screening in order to purchase this plan. The main benefits and features of the policy are listed below.

    Entry Age 18 to 65 years; only renewals allowed beyond 65 years
    Basis Individual.
    Policy period 2 years; sum assured and the sub-limits are per policy year
    Sum assured Rs.1 lakh to Rs.3 lakhs
    Sub-limits Rs.50,000 to Rs.1.5 lakhs
    Premiums charged Rs.4,900 to Rs.26,450
    Premium payment 2 installments; one at inception and then at start of 2nd policy year
    Medical screening Not required
    Coverage
    • Covers HIV+ persons (subject to conditions)
    • Non-allopathic treatments
    • Pre/Post-hospitalization expenses
    • Pre-existing diseases
    • Ambulance charges
    • Day-care procedures as specified
    • In-patient hospitalisation

    Star Wedding Gift Insurance:

    A Star wedding gift insurance provides a wide coverage to insured individual by covering their regular hospitalisation expenses, providing a pre- and post-natal cover, and also providing a risk cover to the newborn.

    Entry age (for couples) 18 to 40 years; renewable till 45 years; followed by optional policy migration
    Basis Floater
    Premium payment:
    • One-Year Cover: Rs.10,305 to Rs.15,310
    • Two-Year Cover: Rs.18,550 to Rs.27,560
    Policy period 1 or 2 years.
    Medical screening Not required.
    Coverage
    • In-patient hospitalisation
    • Ambulance charges
    • Delivery expenses, pre- and post-natal expenses
    • Newborn baby care
    • Non-Allopathic treatments
    • Pre-existing diseases after 48 months
    • Pre- and post-hospitalisation expenses

    Star Diabetes Safe Insurance Policy:

    The Diabetes Safe Insurance Policy from Star Health is a unique insurance policy that provides a cover against both Type 1 and Type 2 Diabetes. The policy can be purchased as individual or floater policy. Outpatient expenses such as medical consultation, medicines, and diagnostic tests are covered. Compensation for accidental death of insured member given. Donor expenses for kidney transplant are also covered. Dialysis expenses of Rs.1,000 per sitting covered up to 2 years. Over 400 day-care procedures covered and automatic restoration of entire sum insured.

    Entry age 18 to 65 years
    Basis Individual or Floater
    Medical screening
    • Plan A: Medical screening is mandatory
    • Plan B: Medical screening is not required
    Reinstatement of sum assured Up to 100% (on individual basis)
    Coverage
    • Covers hospitalisation expenses as a result of Type 1 or Type 2 diabetes
    • Covers hospitalisation expenses as a result of other diseases
    • Outpatient expenses
    • Personal accidents
    • Day care procedures

    Star Family Delite Insurance Policy:

    The Family Delite Insurance Policy from Star Health is an affordable health insurance policy that is especially catered towards families. By way of this policy, insured members will receive a cover against in-patient, pre-hospitalisation, post-hospitalisation, and specified day-care procedure expenses.

    Entry age 5 months to 65 years, only renewals allowed beyond 65 years
    Basis Floater
    Sum assured Rs. 2 or 3 lakhs
    Premium charged Premiums start from Rs.2,800
    Actual premium rate will vary on the basis of the sum insured, number of family members enrolled, age of the oldest family member, etc.
    Medical screening Required for entrants above 50 years at authorised centres
    Coverage
    • In-patient hospitalisation cover
    • Emergency ambulance charges
    • Pre- and post-hospitalisation expenses
    • Day-care procedures, as mentioned in the brochure
    • Specific diseases mentioned in the brochure
    • Pre-existing diseases after 48 months

    Star Health Insurance Netplus:

    In a move towards inclusion, the company has introduced Star health insurance netplus policy to extend the benefits of insurance to ostracized members of society. While most policies exclude HIV positive persons, this plan is especially catered towards individuals diagnosed with HIV.

    Star Micro Health Insurance Policy:

    The Star micro health insurance policy offered Star Health Insurance offers a cover against hospital expenses at an affordable price. This policy is available for purchase in both Tier 1 and Tier 2 cities, in India. The features of this policy are listed in the table below.

    Entry age

    18 years - 70 years

    The cover can be extended to dependent children over 5 months

    Basis

    Individual

    Sum Insured

    Rs.5 lakh, Rs.10 lakh, Rs.15 lakh

    Minimum Premium

    Premiums start from Rs.254

    Policy Tenure

    1, 2, or 3 years

    Coverage

    • In-patient hospitalisation expenses
    • Pre- and post-hospitalisation cover
    • 405 daycare treatments
    • Pre-existing diseases after 48-month waiting period
    • Treatment for certain specific diseases
    • Ambulance expenses

    Star Care Insurance Policy:

    The Star Care is a health insurance policy that can be taken as an individual plan or as a family floater plan. The Star care insurance policy helps provide a cover against hospitalisation expenses that one might have to incur in the event of an accident. The policy also covers accidental death, thereby helping you safeguard your dependents financially.

    Entry age

    18 years - 65 years

    The cover can be extended to children over 2 years

    Renewability

    Lifetime

    Basis

    Individual/Family Floater

    Premium charged

    Premiums start from Rs.905

    Premiums will vary on the basis of the insurer’s age, sum insured, etc.

    Medical screening

    Pre-policy medical screening is not required

    Coverage

    • Policy pays hospital cash benefits
    • Medical expenditure is taken care of to a large degree
    • Coverage for accidents that occur while playing winter sports
    • Educational grant provided for minor children
    • Travel expenses will be covered for one relative

    Star Health Student Care Plan:

    The Student Care Plan from Star Health Insurance is especially catered towards college and school students, and provides a cover against accidental death, permanent total disability caused as a result of an accident, medical expenses due to injuries sustained in an accident, etc. Some of the main features of this plan are listed in the table below.

    Entry age

    • School students: 3 - 18 years
    • College students: 15 - 25 years

    Sum Insured

    • School students: Rs.50,000
    • College Students: Rs.1 lakh

    Minimum Premium

    • School students: Rs.70
    • College Students: Rs.120

    Coverage

    • Covers accidental death and permanent total disability
    • Cover against hospitalisation expenses post an accident
    • Outpatient expenses up to a specific limit
    • Education grant upon parent/guardian’s death

    Star Cancer Care Gold:

    The Cancer Care Gold from Star Health Insurance is the first insurance plan that is especially designed for individuals who have already been diagnosed with either Stage 1 or Stage 2 Cancer. This policy has been launched by the insurer on a pilot basis for a period of 5 years, as of now. The policy covers recurrence of cancer, spread of the disease, and second cancer, which is unrelated to the first cancer, etc. Certain features of the plan are listed in the table below.

    Age at Entry

    5 months - 65 years

    Policy Tenure

    1 year

    Medical Screening

    Pre-policy medical screening is not required

    Sum Insured

    Rs.3 lakh and Rs.5 lakh

    Minimum Premium

    • Section 1: Rs.17,400
    • Section 2: Rs.12,250

    Co-Pay

    10% co-pay for policyholders over the age of 60 years

    Coverage

    • Section 1: Lump sum benefit is provided in case of recurrence of the disease/ second cancer/metastasis
    • Section 2 (Indemnity Cover): Covers surgical and also interventional therapy
    • Section 3 (Indemnity Cover): Covers non-surgical and non-interventional therapy

    Star Health Accident Care Insurance Policy:

    It’s important to stay covered under an insurance policy in case something untoward happens that could leave you in a financially unstable position. Even if an event occurs that happens to render you incapable of earning an income, you need to ensure that your family doesn’t have to suffer financially. The Star Health Accident Care Insurance Policy health insurance product provides you the peace of mind of knowing that even if you meet with an accident, the expenses for your hospitalization and treatment will be taken care of. In addition, if the accident leaves you disabled and unable to earn an income, the plan will also pay out a sum of money to your dependants and spouse to tide over tough times.

    Features of Accident Care Insurance Plan:

    • Minimum entry age is 18 years and maximum is 70 years.
    • Dependent children can be brought under insurance cover from the age of 5 months.
    • Policy pays hospital cash benefits.
    • Medical expenditure is taken care of to a large degree.
    • One of the few polices that provides coverage for accidents that occur while playing winter sports.
    • Educational grant provided for minor children.
    • Travel expenses will be covered if required for one spouse.
    • Insured amount will be calculated based on the income of the policyholder.
    • Policy tenure can be of one, two, or even three years.
    • Policy has lifetime renewability.

    The following terms and conditions are applicable to all the plans:

    Renewal No age limit; Grace period of 30 days from expiry; Increase in sum assured allowed upon renewal; Renewal premium can vary
    Cancellation Allowed at any time during policy period; Premiums refunded as per company rates
    Termination Upon death of insured, When entire cover is claimed
    Portability Allowed

    Why should you buy Star Health and Allied Insurance policies?

    There are several health insurance providers in India. It can be difficult to choose the right health insurance provider. Here is a list of highlights of Star Health and Allied Insurance Co Ltd to help you understand why this insurance company is one of the top insurers in the country:

    • It is India’s first stand-alone health insurance company in Pan India.
    • From family floater schemes to senior citizen health insurance plans, the company offers a wide range of health insurance products.
    • The company has more than 340 branch offices. It offers cashless hospitalisation and reimbursement facility across 8200 plus hospitals in India.
    • In FY2016-17, 3,78,710 claims were settled, Rs.1,378.13 crore was settled in claims, and 87% of the cashless claims was settled in less than 2 hours.
    • Customers can access information on products and services offered by Star Health Insurance through the company website, Interactive Voice Response System, etc.
    • Policyholders will receive renewal notice 15 days before the expiry date of the policy from the insurance company.
    • The insurer will confirm underwriting decision within 7 days from the receipt of medical reports if a pre-medical examination is required.
    • Hassle-free and speedy direct claim settlement process without the intervention of a Third-Party Administrator.
    • In the case of cashless facility, the company will give pre-authorisation within 4 hours from the receipt of the request.
    • Reimbursement claims will be decided on within 30 days of receipt of complete claim documents.
    • Claim status can be known within 3 days of receipt of documents.
    • All grievances will be acknowledged within 3 days of receipt. Grievances will be resolved within 15 days of receipt.

    List of awards won by Star Health and Allied Insurance:

    • Start Health won ‘Best Health Insurance Company of the Year 2017’ by CMO Asia.
    • Star Health and Allied Insurance won the ‘W.H.O Award of Excellence, 2017’ award.
    • It won the ‘Best Health Insurance Provider of the Year’ at the Business Today, Money Today Financial Awards 2016-2017.
    • Star Health and Allied Insurance beat 28 general insurance companies at the Indian Insurance Award and won the ‘Claims Service Company Of The Year, 2014’.
    • Star Health Insurance was rated the ‘Best Claim Settlement Insurer’ in Hindustan MaRS Survey.

    Star Health and Allied Insurance Co Ltd has no Third-Party Administrator (TPA), The insurer instead it deals with direct in-house claim settlement. With the advent of technology, the company has a facility to maintain personal health records in electronic format.

    Star Health and Allied Insurance Online Renewal:

    Star Health and Allied Insurance offers many policies with a lifetime renewability option. Here is a step-by-step guide to renew your Star Health Insurance policy online:

    • Visit the insurer's website for instant renewal.
    • Click on the Renewal button.
    • Fill in the online form with details about your policy such as the policy number, your mobile number, email ID, and date of birth. Click on Proceed.
    • Fill in your address and click on proceed.
    • Post keying-in all the mandatory information, renewal details such as gross premium and service tax will be displayed.
    • You can click on Renewal Notice and a new window will open with the notice.
    • After reading the notice, click on Purchase Policy.
    • Register with your name, phone, email and password to pay the premium using net banking, debit card or credit card.

    It is important to check the terms and conditions of renewability before buying a health insurance policy.

    Star Health and Allied Insurance Customer Care:

    Star Health and Allied Insurance has a dedicated claims helpdesk to resolve the claim-related queries of its customers. The claims helpdesk number and contact person for each location can be found on the insurance company's website. The grievances will be acknowledged within hours of registration of complaint.

    • Address: The Manager - Customer Care, Star Health & Allied Insurance Co. Ltd, No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai - 600 034
    • The insurer also has a dedicated email ID and toll-free numbers

    Your queries can be submitted online through the insurer’s website. As one of the largest health insurance companies in India, Star Health and Allied Insurance takes special care in redressing the grievances of its customers.

    Star Health and Allied Insurance Products:

    From individual and family health insurance plans to senior citizen and top-up plan, Star Health and Allied Insurance offers a wide range of health insurance plans to meet the varying needs of the customers. Here is a list of health insurance products offered by Star Health Insurance:

    • Family Health Optima Insurance Plan: With this family health insurance plan, you can get a wider insurance coverage for the entire family at an affordable premium. For every claim-free year, you can get a free health checkup. New-born baby cover is available from the 16th day onwards. This policy comes with a grace period of 120 days. Insurance coverage is available for all day-care procedures. For sum insured of Rs.3 lakh and above, automatic restoration of the basic sum insured is available 3 times at 100% each time during the policy term.
    • Senior Citizens Red Carpet Health Insurance Policy: Senior citizens aged 60 to 75 years can apply for this policy. No pre-insurance medical test is required for applying. Pre-existing diseases are covered from the 2nd year onwards. This policy comes with a guaranteed lifetime renewal option and high sum insured coverage of up to Rs.10 lakh. Medical consultations can be availed as an outpatient at a network hospital.
    • Star Comprehensive Insurance Policy: This policy covers medical expenses incurred on bariatric surgical procedures. Policy benefits include air ambulance assistance and second medical opinion. The cost of health checkup for every 3 claim-free years is covered under this policy. Get hospital cash benefit, automatic restoration of sum insured by 100%, maternity coverage, and personal accident cover against death and permanent total disablement. The policy covers dental and ophthalmic treatments on OPD basis. There is no sub-limit for room rent and treatment cost. The policy covers over 400 day-care procedures.
    • Medi-classic Insurance Policy (Individual): Get a No-Claim Bonus of 5-25% for every claim-free year, free health checkup up to Rs.5,000 for every 4 claim-free years, automatic restoration of sum insured by 200%, and coverage for 101 day-care procedures. Hospital cash benefit and patient care cover are optional covers with this individual health insurance policy.
    • Star Health Gain Insurance Policy: This policy covers individuals and families. Get insurance coverage for inpatient and outpatient treatments, a No-Claim Bonus of up to 10% upon renewal, and fixed premium across all age groups and sum insured ranges. Unutilised outpatient benefit can be carried forward to the next year after policy renewal.
    • Super Surplus Insurance Policy: This is a top-up policy offering a high sum insured at an affordable premium. Pre-existing diseases cover begins after a 3-year waiting period. No pre-acceptance medical screening is required. This policy can be purchased as an individual or floater policy.
    • Star Unique Health Insurance Policy: This policy comes with unique policy benefits such as pre-existing diseases covered after a 11-month waiting period, hospitalisation cover includes ambulance charges and pre-hospitalisation expenses up to 30 days prior to admission, pre-hospitalisation paid as a lump sum amount, and no pre-acceptance medical test required. The policy term is 2 years and the premium can be paid in 2 instalments.
    • Diabetes Safe Insurance Policy: Hospitalisation cover includes complications of type 1 and type 2 diabetes. Policy can be purchased as individual or floater policy. Outpatient expenses such as medical consultation, medicines, and diagnostic tests are covered. Compensation for accidental death of insured member given. Donor expenses for kidney transplant covered. Dialysis expenses of Rs.1,000 per sitting covered up to 2 years. Over 400 day-care procedures covered and automatic restoration of entire sum insured.
    • Star Cardiac Care Insurance Policy: This policy is for individuals who have undergone surgery, correction or intervention for existing cardiac diseases. Outpatient benefit and personal accident death cover available. This policy is available in gold and silver plan options. Silver plan covers expenses incurred for inpatient treatment with respect to all cardiac-related complications that requires surgery or intervention while gold plan covers expenses incurred for inpatient treatment with respect to all cardiac-related complications that requires medical management and surgery or intervention. Over 405 day-care procedures covered and no pre-acceptance medical test required.
    • Star Wedding Gift Insurance: This policy covers regular hospitalisation, delivery, and newborn baby expenses. You can also get cover for non-allopathic treatment up to a specified limit. Policy term is for 1 or 2 years. No pre-acceptance medical test is required.
    • Star Micro Health Insurance: This policy offers healthcare protection at an affordable cost. Get hospitalisation cover up to a specified limit which includes ambulance charges.
    • Star Net Plus: This is a special policy offered by Star Health and Allied Insurance for those who need it the most. It is the first policy in India to cover HIV positive individuals.
    • Star Care Insurance Policy: This policy is available on individual and floater basis in Tier I and Tier II places. Pre-hospitalisation and post-hospitalisation expenses covered under this policy. Hospital cash benefit available if treatment is sought at a government hospital.
    • Star Criticare Plus Insurance Policy: This policy offers insurance cover for 9 specified critical illnesses. There is no restriction of the survival period. It also covers regular hospitalisation and non-allopathic treatment up to specified limit. The cover will continue till the expiry of the policy for regular hospitalisation even after payment of lump sum amount.
    • Star Family Delite Insurance Policy: This is an affordable health insurance policy for families. Get insurance cover for pre-hospitalisation, post-hospitalisation, and specified day-care procedure expenses.

    Star Health and Allied Insurance Mediclaim Premium Calculator:

    The online premium calculator available on the insurer’s website makes it easy for insurance premium calculation of your chosen health insurance policy. Visit the official website of Star Health Insurance and click on the chosen plan. For instance, if you have chosen a Family Insurance Plan, enter how many adults and children you want to insure under the scheme, enter the sum insured amount, the date of birth of the eldest member of your family, pincode, etc. Once you have keyed-in all the necessary information, you will get an instant quote of the insurance premium for the chosen policy.

    Star Health and Allied Insurance for Government Employees:

    The Tamil Nadu State Government had launched a new health insurance scheme with a tie-up with Star Health and Allied Insurance Company for government employees and their families in 2008. The premium for the health cover was paid by the employees and in part by the government. The policyholder could avail up to Rs.2 lakh towards medical expenses for 4 years for an annual premium of Rs.495. The state government employee had to pay Rs.300 while the government paid the rest. A sum of Rs.25 was deducted from the monthly salary of the employee enrolled under the scheme. The beneficiaries of the scheme could avail medical services in 52 hospitals across the state.

    Star Health and Allied Insurance Health Checkup:

    Star Health Insurance covers health checkup for every 1-3 claim-free years under the Family Health Optima Insurance Plan, Star Comprehensive Insurance policy, and Medi-classic Insurance Policy. Regular Health checkup can help identify an illness or prevent the onset of one. Health checkup can be expensive, which is why, an insurance policy that covers your health check-up costs can be beneficial.

    Star Health and Allied Insurance Policy Document:

    It is important to go through the policy document for inclusions and exclusions when buying an insurance plan so as to avoid any hassle when making a claim. Star Health and Allied Insurance application form, policy document, brochures, pre-authorisation form, and KYC form are available on the insurer’s website. You can download the forms, fill it, and submit it at the nearest Star Health Insurance branch office.

    Star Health and Allied Insurance Login:

    To log into the Star Health Insurance website, you have to register with your name, phone, email, and password. You can login with your registered email ID and password. By logging into the website, you can carry out the following:

    • Star Health and Allied Insurance mediclaim online payment
    • View your policy renewal notice
    • Make Star Health and Allied Insurance renewal payment

    Star Health and Allied Insurance Customer ID:

    A new health insurance scheme was launched by the Tamil Nadu state government in partnership with the stand-alone health insurance company, Star Health and Allied Insurance to provide health cover for government employees. The insurance company issued identity cards to the employees and the beneficiaries covered under the new health insurance scheme through the respective pay drawing officers within a period of 60 days from the date of commencement of the scheme.

    Star Health and Allied Insurance Network Hospitals:

    Star Health and Allied Insurance has tie-ups with over 8,200 hospitals across the country where policyholders with a Star Health Insurance policy can avail cashless hospitalisation as well as reimbursement facility. It is one of the largest base of network hospitals in India. The insurer also offers a hassle-free claim settlement process without the intervention of a Third-Party Administrator (TPA).

    To locate a network hospital near your home, select your state and city from the drop-down box on the online Network Hospital Locator. You will get a list of network hospitals with contact details instantly. Star Health also has tie-ups with Agreed Network Hospitals where the insured members can avail cashless transactions and get package rates for identified procedures.

    Also Read: How to File a Claim with SBI Health?

    How to File a Claim with Star Health?

    Cashless Claim: Visit a network hospital of the insurer to avail cashless treatment. Intimate the insurer within 24 hours of unplanned hospitalisation and 48 hours prior to your planned hospitalisation by calling the toll-free number of Star Health Insurance.

    • Display your Star Health ID at the network hospital help desk. The hospital will verify your identity details and submit a duly-filled and signed pre-authorisation request form to the insurance company.
    • Star Health will appoint a doctor to verify the pre-authorisation request and send an approval letter to the hospital.
    • The hospital will proceed with the cashless treatment for the insured member.
    • If the cashless claim is denied, the insured member can get treated and file for a reimbursement claim after discharge.

    Reimbursement Claim: A field doctor will be assigned by Star Health to make hospitalisation easier for the insured. All claim intimations have to be made within 24 hours of hospitalisation. Reimbursement facility can be availed at network as well as non-network hospitals.

    • Settle all the hospital bills at the time of discharge and collect all the original documents such as discharge summary, prescription, medical bills, hospital bills, pharmacy bills, etc.
    • Submit a reimbursement claim form along with the original medical documents at the nearest Star Health branch office within 30 days of discharge.
    • Upon successful verification and approval, the claim amount will be sent to the insured.

    Star Health Insurance FAQ:

    1. Why do I need health insurance?

      Health Insurance helps you to take care of you and your family’s future by paying off your medical expenses. It helps you to save money.

    2. What is cashless hospitalization? Does Star Health Insurance Company provide it?

      Cashless hospitalization enables you to save on out-of-pocket expenses. This is a facility offered to you by your insurance provider wherein your health insurance provider will pay off your hospitalization bills. Star Health Insurance Company does provide cashless hospitalization, at network hospitals across the country.

    3. Can I renew my Start Health Insurance policy? If yes, how?

      Yes, you can renew your Star Health Insurance policy. For that, the company will send you renewal notice which will contain the expiry date of your present policy.

    4. What is a health card?

      A health card is like an identity card which comes with your health insurance policy. This card enables you to enjoy cashless hospitalization facility at Star Health Insurance company’s network hospitals. You need to show your health card at the time of admission into a network hospital to enjoy all the benefits.

    5. What is the maximum number of claims that I can make in one year?

      You can make any number of claims during the tenure of your policy. But the maximum amount of claim you can make is the sum insured in the policy.

    6. What is a family floater plan?

      It is a plan that will help you extend the health insurance cover to all your dependents with a single sum insured that can be utilised by all members enrolled under the policy.

    7. Will a Star Health Insurance policy help me to get exemption from Income Tax?

      Yes, you can get exemption from income tax up to Rs.15,000 under section 80D of the Income Tax Act.

    8. Are Star Health Insurance policies accepted across the country?

      Yes, Star Health Insurance policies are accepted across the country. If you stay at Bangalore and your family stays at Mumbai, you can cover all of them under the same policy.

    9. Do I need a medical checkup before buying a Star health insurance policy?

      If your age is above 50 years and you want to buy a Star health insurance policy, then you need to go through medical checkup. However, medical checkup is not required for the senior citizen policies.

    10. Does Star Health Insurance cover medical cost spent in outpatient treatment?

      Generally health insurance companies cover the cost of inpatient treatments. However, Star Health Insurance Company provides plans that do cover the cost incurred for outpatient treatments under specific terms and conditions.

    11. 11.Does Start Health Insurance take care of my existing diseases?

      Yes, Star Health Insurance takes care of your pre-existing diseases as well. However, you can get it covered after 48 months of continuous renewal with Star Health Insurance.

    12. Can I get reimbursement if I avail treatment at non – network hospitals?

      If you take treatment at non-network hospitals, Star Health Insurance will reimburse you the amount of bills which is subject to the policy undertaken. But, cashless hospitalization is available only if you take treatment at the network hospitals of Star Health Insurance.

    13. Can I avail tax benefits from the health insurance scheme?

      Under Section 80D of the Income Tax Act, 1961, the policyholder can get tax deductions for premium paid towards a health insurance policy.

      Description Self, spouse, and dependent children Parents Total deduction under Section 80D
      Assessee and his or her family is below 60 years of age Rs.25,000 Rs.25,000 Rs.50,000
      Assessee and his or her family is less than 60 years of age and parents are above 60 years old Rs.25,000 Rs.30,000 Rs.55,000
      Assessee and his or her parents are 60 years and above Rs.30,000 Rs.30,000 Rs.60,000
    14. Is a medical checkup mandatory before buying a health policy?

      For individuals above 50 years old, a medical checkup is necessary when buying a new health insurance policy. Medical checkup is not necessary for senior citizen health insurance policy offered to individuals between 60 to 69 years of age.

    15. Why is it mandatory to have health insurance?

      With the steady rise in healthcare costs and lifestyle diseases, it is crucial to have a health insurance plan that will cover you and your family in your hour of need. Having a suitable health cover will ensure you get timely and adequate healthcare, without any financial hassles.

    16. How does cashless facility work?

      Insured members will be given an identity card. When availing cashless facility, the policyholder must obtain a pre-authorisation letter from the hospital and intimate Star Health Insurance. The pre-authorisation form has to be submitted to Star Health Insurance by the hospital. Depending on the details furnished, the insurer will process the cashless request.

    17. Can I take health insurance for my 3 year old child?

      Children are not covered under individual policies but can be covered with a parent, as per the terms and conditions of the policy.

    18. I’m a foreigner and I live in India, can I avail health cover from Star Health and Allied Insurance?

      Yes, you can avail health cover from Star Health and Allied Insurance. However, the insurance coverage will be restricted to the treatment received in hospitals in India during the policy term.

    19. How to check Star Health and Allied Insurance claim status?

      Visit Star Health and Allied Insurance’ website, enter the claim intimation number and ID number. Choose the network hospital or agreed network hospital where you received treatment from the drop-down list. Click on ‘Submit’ to view your claim status.

    20. How to get Star Health Insurance agency?

      The list of Star Health insurance branch offices in your location and across the country is available on the insurer’s website along with a list of the Star Health Insurance agents and their contact numbers.

    21. How to apply for a Star Health Insurance policy?

      Visit the insurer’s website, choose a suitable policy, and get an instant quote on the chosen policy using the online premium calculator. Go through the policy brochure, download the application form, fill it up, and submit it online or at a nearest Star Health branch office. Insurance premium payment can be made online if you are buying the policy through the insurer’s website.

    22. How to fill Star Health and Allied Insurance claim form?

      Part A of the claim form has to be filled by the insured member with policy number, personal details, insurance history, details of hospitalisation, details of claim, and bank account details. Guidance for filling the claim form will be given in the form itself. The form can be downloaded from the insurance company's website. Part B of the form has to be filled by the hospital.

    23. How to renew a Star Health and Allied Insurance policy?

      Star Health Insurance plans will be renewed as per the terms and conditions mentioned in the policy document. Read the policy document carefully. Policy renewal has to be done within the grace period or the policy shall lapse. The insurance premium for renewal can be paid online through the insurer’s website. Click on the Renewal button, enter your policy number and personal details. Click on Proceed, view your renewal notice and gross premium amount, and click on Purchase Policy. You will be taken to the payment gateway for secure online payment.

    24. How to pay Star Health Insurance premium online?

      Visit the insurer’s website, log into the site with your registered email ID and password, pay the insurance premium through the site using net banking, debit card or credit card.

    25. How do I login to Star Health Insurance?

      To log into the Star Health Insurance website, you have to register with your name, phone, email, and password. You can login with your registered email ID and password.

    26. How do I file a cashless/reimbursement claim?

      The process for cashless claims is as follows

      Show your ID card at the insurance desk of the network hospital. Your identity will be verified by the hospital and a pre authorization form will be submitted to the insurer. The insurance company-appointed doctor will assess the documents and process the claim as per the terms and conditions of the policy. In the case of an emergency, the insurance company must be intimated within 24 hours of the accident, illness or hospitalisation. Intimation can be done by contacting the helpline number (1800 425 2255) or visiting the nearest office of Star Health. Mention the Star Health ID number or policy number for easy reference.

      The process for reimbursement claims is as follows

      • The insurer will assign a field doctor to make the hospitalisation process easy for you. After discharge, pay all the hospital bills, and collect the original documents of the treatment undergone and expenses incurred. Fill the claim form and submit it along with the relevant original documents at the nearest Star Health office.
      • The following are the relevant documents required to file a claim
      • Duly filled claim form.
      • Original bills, receipts, and discharge certificate from the hospital.
      • Original bills from the pharmacy along with the prescription.
      • Test reports from a pathologist along with a note from the attending medical practitioner or surgeon prescribing the test.
      • Nature of operation performed and surgeon's bill and receipt.
      • Self-declaration FIR in the case of accident cases.
      • Treating doctor's certificate.
    27. What is Star Health Insurance top up policy?

      Super Surplus Insurance Policy is a top-up policy offered by Star Health and Allied Insurance. The policy provides a high sum insured at an affordable premium. pre-existing diseases are covered after a 3-year waiting period. No pre-acceptance medical test required. This policy can be purchased on individual as well as floater basis.

    28. What is Star Health and Allied Insurance toll-free number?

      Customers can contact Star Health and Allied Insurance on the domestic toll-free number for any assistance. The number will be listed on the insurer’s website.

      CITY NAME OF HOSPITAL
      Bangalore Columbia Asia Hospital
      Delhi Jain Charitable Hospital
      KOLKATA Columbia Asia Hospital
      Chennai Fortis Malabar Hospital
      Mumbai Hiranandani Hospital

    *Disclaimer - This is not an exhaustive list but an indicative representation of hospitals that form a part of the company's wider network.


    Other Products from Star Health Insurance Group

    News About STAR HEALTH & ALLIED Health Insurance

    • Star Health insurance launches health insurance for autistic individuals

      Star Health Insurance has introduced a medical insurance scheme that offers up to Rs.3 lakh coverage for individuals diagnosed with autism. The plan was launched by the insurer on 29 January 2018 and remains one of the few insurance schemes that provides coverage for people having autism spectrum disorder.

      The scheme will cover most of the outpatient and inpatient services offered by hospitals for individuals between the age of 3 years and 35 years. This includes physiotherapy, speech therapy, behavioural therapy, and occupational therapy. Inpatient procedures such as surgical treatment and medication for certain infectious diseases are also covered.

      The plan was welcomed by the Indian Academy of Paediatrics (IAP) and it said that the scheme should only offer coverage for accepted treatments and not that provided by the unorganised sector. The policy premium is 23% higher than the premium for an ordinary health insurance plan, as autism-affected individuals are more prone to fits, injuries, and respiratory infections.

      15 February 2018

    • 5 Companies In The Final Shortlist For Acquiring Star Health & Allied Insurance

      In the last leg of the race to purchase Star Health & Allied Insurance, 5 companies have made it to the final shortlist. Out of these, there are 3 general insurance providers, one financial services company, and one global private equity fund. According to sources privy to the discussion, this deal can possibly drive the value of India's largest standalone health insurance firm to Rs.6,500 crore.

      The shortlist compiled by bankers includes some of the major names in the insurance and finance sector such as ICICI Lombard, HDFC Ergo, Bajaj Allianz, Hero Fincorp and PE firm Warburg Pincus. This deal be greatly beneficial for Star Health Insurance in terms of business. A floor price of Rs.5,500 crore has been put forth by the seller after 12 companies made their bid last week. The shortlisted buyers will be bidding above the floor price.

      HDFC Ergo was established as a joint venture between India’s HDFC Bank and ERGO International which is a part of the Munich Re Group; ICICI Lombard was formed following a joint venture between India’s largest bank, ICICI Bank and the US-based insurance firm, Lombard; Bajaj Allianz was founded following a joint venture between the India-based Bajaj Finserv and Allianz, a Europe-based insurance giant; Hero Fincorp is the financial business arm of hero MotoCorp, the major two-wheeler manufacturer. The advisors enlisted for this deal are Kotak Investment Bank, Mizuho Securities and Evercore Partners.

      27 December 2017

    • Star Health Insurance to raise Rs.200 crore to launch product for cancer patients

      Anand Roy, Executive Director and CMO of the standalone health insurance company, Star Health Insurance said that the company is planning to launch a disease-specific product for cancer patients and children suffering from autistic disorders. In the previous financial year, the company earned Rs.2,962 crore in gross written premium. This year, it is targeting Rs.4,000 crore. The company is planning to raise Rs.200 crore funds to support its growth plans.

      The insurer has increased the cost of Family Health Optima plan by 10-15% due to the rise in medical costs and health inflation. The sum assured for the Family Health Optima plan will automatically increase by 25% (up to maximum Rs.5 lakh) for helmet-wearing customers. As for the the company's distribution channels, it has about 1.5 lakh agents and online channel. It is planning to open 20 to 25 branches this year.

      30 August 2017

    • Star Health Insurance plans to raise funds up to Rs.3,000 crore

      In order to meet its growing capital base and working capital requirements, Star Health Insurance has decided to appoint a domestic investment bank to raise funds and one of the options may include Initial Public Offering (IPO). Star Health and Allied Insurance Co. Ltd sells travel, health, and accident insurance. The company wants to raise up to Rs.3,000 crore in funding by selling primary and secondary stakes. 80% stake in Religare Health Insurance Co. Ltd was sold to a group of investors for Rs.1,300 crore in April. In July, HDFC Life announced its plans to sell 9.57% stake through IPO. At the same time, SBI Life Insurance Co. Ltd got approval to raise up to Rs.7,000 crore through its IPO.

      11 August 2017

    • Star Health and Allied Insurance considering an IPO

      Star Health and Allied Insurance mainly deals with overseas travel insurance, mediclaim, and personal accidents. It is a joint venture between Sequoia Capital, ICICI Ventures, Oman Insurance Company, Tata Capital Growth Fund, and others. It has a capital of Rs.1,050 crores. In 2016, after ICICI Ventures and Apis Partners acquired a 15% stake in the company for Rs.320 crores, Star Health and Allied Insurance has been valued at over Rs.2,100 crores. 63.76% of the shares is owned by domestic shareholders and rest is owned by foreign investors. The company has witnessed a growth rate of more than 40% on yearly basis.

      Star Health & Allied Insurance is the first standalone health insurer in India. Sources say that the company is considering an Initial Public Offering (IPO) as getting buyers for multiple holder's stake can be difficult. Insurers have to complete 10 years to list. Star Health and Allied Insurance is the only eligible one in its category so far. However, V Jagannathan, the Chairman of the company said that there are no plans to list.

      1 June 2017

    • Star Health may be the first health insurer to list shares

      Star Health & Allied Insurance, the sole health insurance company in India, may soon start selling its shares in D-St. The company intends to sell its shares to the masses partially because they do not want a few private equity investors. They want to enter the initial public offering (IPO) mode as they feel that making arrangements for purchasers for several holders’ stakes is a complex process.

      A source also said that since the stock market is performing well off late, the launch of the shares in the market will be a great move. However, V Jagannathan, the chairman of the company, stated that they do not have any such plans.

      31 May 2017

    • Star Health launches improved version of Family Health Optima

      Star Health and Allied Insurance has released a new version of the Family Health Optima Plan. The relaunched product comes with additional features such as automatic increase of the sum assured by 25% if the customer wears a helmet and is safe on the roads. This is capped at a maximum of Rs.5 lakh. Other benefits include health check-ups for every claim-free year, and assisted reproductive treatment and other specified treatments after 3 years of being a policyholder. The new product is an improved version of the existing Family Health Optima Plan. Those who opt for this plan now will stand to benefit from a range of added features and benefits.

      24 April 2017

    • Star Health Insurance Company investors to make an exit from highly competitive venture

      Star Health Insurance Company is a joint venture between ICIC Ventures, Tata Capital Growth Fund, Oman Insurance Company, Sequoia Capital, and Alpha TC Holdings. Investors in this company have put a hold on the block as they are planning to exit a venture that is becoming overwhelmingly competitive. According to sources, at least two local and two international investment banks have pitched to PE investors for a mandate to sell the insurance company. However, investment bankers say that it is becoming difficult to get a single buyer for many holders’ stake because the sale had to be made to a strategic investor or sell PE funds in a secondary sale. As bankers gathered to give presentations to mandate Star Health Insurance Company to sell their business, Bank of America Merrill Lynch, Kotak, and ICICI Securities were participating companies. With the company growing at a rate more than 30%, it is unable to meet capital requirement. Indians have been thronging to buy health insurance policies from Star owing to rising health expenditure.

      13 January 2017

    • Target of Rs.3,000 crore premium set by Star Health Insurance

      Star Health Insurance and Allied Insurance (SHIAI) is looking to achieve a 40% growth rate by the end of the current fiscal. After achieving Rs.1,530 crore during April-November 2016, V. Jagannathan, Chairman and Managing Director of SHAI stated that achieving a premium of Rs.2,800-Rs.3,000 crore by the end of the financial year would be a possible goal. Having a predominant presence in the markets of Maharashtra, Karnataka, Kerala, and Tamil Nadu, Jagannathan said that the company is working on a few new products related to health insurance which can make its portfolio stronger.

      10 January 2017

    • Star Health looking to private equity players to raise Rs 360 crore

      Health insurer Star Health and Allied Insurance are looking to private equity players to raise around Rs 360 crore through a fresh equity issuance, with JM Financial appointed as the arranger of the transaction. Chairman and managing director of Star Health and Allied Insurance, V Jagannathan stated that while the existing partners want to continue in the company, talks are ongoing with domestic and foreign equity firms to rope in new investors.

      The company currently owns 38 crore shares and plans to raise capital via the issuance of fresh shares to investors in order to expand their business.

      4 January 2016

    GST rate of 18% applicable for all financial services effective July 1, 2017.

    Disclaimer: Premiums may vary depending upon factors like age, location and prevailing taxes/GST.

    Star Health Insurance Reviews

  • Page 1 of 27 1 2 3 4 5
    • Star Health Health Insurance
      "Worst Company Ever Star Health"
      0.5 0.5/5 "Unacceptable"
      After 5 years of continous coverage and premium , my wife was recently has to go Endoscopy operation . To my surpise the STAR co. refused to pay claim and till date i am trying to check each centre and putting up mails to process my claim. The Group is HELL and i don't recommend anyone . No Customer Support update and the backsupport team are the Worst.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Aug 11, 2018
    • Star Health Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have my health insured with Star health from last 3.5 years, i am happy with the coverage value of this insurance policy. I am not aware of the premium amount as my company pays it. My claim experience was good and they covered 100%. It was e-cashless treatment and it can cover up to Rs 12 lakhs.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 31, 2018
    • Star Health Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with Star health from last 7 years and it is a good policy to use. A premium of Rs 200 gets auto deducted through ECS. I have no claim experience so far with this insurance policy and the coverage value is good in this insurance policy.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 26, 2018
    • Star Health Health Insurance
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this insurance almost three years and it had been a good experience with them so far. I had been making all the payments online and it has been easy in making the payments. One of my friend referred me in taking this insurance and i had directly went to them in taking the insurance policy and it has been a hassle free process.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 20, 2018
    • Star Health Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have my health insured with Star health from last 6 months, i pay a premium of Rs 5500 for this insurance policy and it is a family coverage. I have not claimed anything so far from this insurance policy and the coverage value is Rs 10 lakhs.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 20, 2018
    • Star Health Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have a health insurance policy with Star health from last 15 years and it is a good policy. It is a family policy with the coverage value of Rs 7 lakhs for this insurance. I have no claim experience so far from this insurance and i pay a premium of Rs 4000 for this insurance.
      Was this review helpful? 2
      , chennai
      Reviewed on Jul 18, 2018
    • Star Health Health Insurance
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I took health insurance from Star health insurance . I have choose this insurance mainly because of convincing premium with too many benefits . This policy covers Cashless hospitalization , pre diseases coverage . Overall am satisfied with customer care and service. Am getting income tax benefits
      Was this review helpful? 1
      , vadodara
      Reviewed on Jul 17, 2018
    • Star Health Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have a health insurance policy with Star health from last 7 years and it is one of the good insurance policy. I pay a premium of Rs 10000 for this insurance and it is a family heath policy. My claim experience was good and i have claimed 2 times. The coverage value was 90% and it was a cashless treatment.
      Was this review helpful? 2
      , ahmedabad
      Reviewed on Jul 12, 2018
    • Star Health Health Insurance
      "Average Policy"
      0.5 3.0/5 "Satisfactory"
      I have my health insured with Star health from last 2 years, i am not aware of the premium amount as my company pays it. It is a family health policy and the coverage value is Rs 4-5 lakhs. My claim experience was not up to the mark as they covered only 80% and it was a cashless treatment.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jul 10, 2018
    • Star Health Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a health insurance with Star health from last 7 years, i am not aware of the premium amount as my company pays it. It is a family health policy where the coverage value is Rs 3 lakhs. I have not claimed anything so far from this insurance policy.
      Was this review helpful? 1
      , kochi
      Reviewed on Jul 05, 2018
    • Star Health Health Insurance
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I've a health insurance policy from the Star health Insurance. I Can contact agent directly, claim processing easy . They offer excellent service. I've availed cashless treatments. For the surgery of my father I even claimed 4 lacs which was a best experience. Overall I am really impressed with their services.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jun 27, 2018
    • Star Health Health Insurance
      "Good Service so far"
      0.5 3.0/5 "Satisfactory"
      I've an employer provided Health Insurance policy with the Star Health. The company is paying the premium, it offers an annual coverage of 2 lacs for the entire family. I never had any claim experience with the policy so far.
      Was this review helpful? 1
      , chennai
      Reviewed on Jun 26, 2018
    • Star Health Health Insurance
      "Good Health insurance policy"
      0.5 5.0/5 "Blown Away!"
      I can claim upto 1 lakhs. Since it is a corporate claim policy hence it is easy to claim. My company offered this policy. Their is a cashless transaction is available. Most of the hospitals are covered in this policy. I never experienced of the claim. I had taken this policy 8 years before.
      Was this review helpful? 1
      , madurai
      Reviewed on Jun 26, 2018
    • Star Health Health Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've health insurance policy with the Star Health Insurance company. I pay a premium of 20000 per year. The service is good. I do not have any claim experience with the policy and it offers an annual coverage of 10 lacs including the bonus amount. This policy covers my entire family. I never had any issues with their services.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 25, 2018
    • Star Health Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a health insurance policy with the Star Health Insurance Company. It offer health insurance benefits for the Whole full family, I am paying premium of 6000 per year and do not have any claim experience. The service is good. They have partnered with many hospitals in my area . Based on the features it has been a god experience with them.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jun 21, 2018
    • Star Health Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a health insurance policy with the Star Health. I have claimed this policy for 2 lacs. The whole claim process was easy, after discharge. The service was very good. I am really happy about the service of Star Health and it is a recommendable health insurance policy to have.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 20, 2018
    • Star Health Health Insurance
      "Excellent"
      0.5 4.0/5 "Great!"
      I am having the health insurance policy with the Star health insurance company. Customer service is good one and their response too. Coverage value is fine one too with the Star health insurance company. I have not faced any such claims with them till now.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 20, 2018
    • Star Health Health Insurance
      "Good to have insurance policy"
      0.5 3.0/5 "Satisfactory"
      Idon't have any experience of claim hence i never get a chance to call their customer care. They used to call me for renewing the policy. I can claim about 3.5 lakhs per annum. If i use 10% or not claim the policy, they wont give additional benefits for the next year. Their is a insured amount by 10%. My premium amount will be same but the claim amount they will increase by 10% next year. Cashless treatment is available in this policy
      Was this review helpful? 0
      , noida
      Reviewed on Jun 18, 2018
    • Star Health Health Insurance
      "Average Service"
      0.5 2.0/5 "Expected more"
      I'm using the Star Health insurance policy. I do not have any claim experience yet. I pay a premium of 8000 Per year. They don't send any renewal notifications. Their Service is good. The coverage is 1 lac for whole family per year. They need to improve their notifications and keep the customer posted about important dates.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 16, 2018
    • Star Health Health Insurance
      "Best Health Insurance policy"
      0.5 5.0/5 "Blown Away!"
      Cashless treatment is available only in cities. In other rural areas, i cannot claim the policy for cashless transaction. In rural side, i have to collect all the bill and claim the policy after i paid my bill. I have claimed the policy once for my father. I used to make the payment of Rs. 7500 for me and any wife. I have already recommended this policy to my friends. I can claim easily and i got the payment as soon as possible if i issue the documents properly.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 12, 2018
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