SBI FASTag is a device which employs Radio Frequency Identification (RFID) technology to ensure that toll payments can be made directly from the prepaid or savings account linked to it. A 10x5 cm, rectangular shape, multi layered tag is affixed to the windscreen of the vehicle to enable you to drive through toll plazas, without needing to stop for cash transactions. It can be purchased from tag issuers.
If you have any queries regarding FASTag, you can reach out to SBI FASTag customer care.
Contact number: 1800 11 0018 (Toll free)
Note: You can also lodge your complaints at CRM portal.
In case, you want to raise toll plaza complaints, you can dial 1033 from your phone or landline for issues like toll plazas not accepting FASTag, unable to read the Tag, not supporting monthly pass issuance, and stopped at the plaza for Tag blacklist reason even though Tag is not blacklisted.
You need the documents listed below:
The SBI FASTag is valid for a period of 3 years.
Yes, rewards points can be earned as per the existing eligibility of the customer.
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