HDFC Bank FASTag Balance

Apply for the National Highway Authority of India's (NHAI) 'FASTag,' an electronic toll collection card made mandatory by the Government of India for all vehicles passing through toll plazas if you're a frequent traveller and want to make toll payments at toll plazas immediately. Developed by NHAI, FASTag allows money to be deducted from your account each time your vehicle crosses a toll plaza, making it essential to check your balance regularly to avoid inconvenience.

Updated On - 15 Sep 2025

HDFC customers can easily check their FASTag balance by following a few simple steps. HDFC FASTag is a compact, reloadable card enabling automatic toll deduction from the linked bank account as you drive through toll plazas on national highways. This contactless toll collection method facilitates cashless transactions, promotes balance checking online, and helps prevent long queues at toll plazas.

What is a FASTag?

As a vehicle owner, FASTag lets you pay tolls digitally without stopping at toll plazas. This system includes a prepaid wallet that needs to be recharged when the balance is low. If you pass through a FASTag-enabled toll plaza without enough balance, you will incur a penalty. To prevent this, it's essential to check your FASTag balance regularly. Here's how you can check your FASTag balance using your vehicle number.

Ways to Verify HDFC FASTag Balance

Ensuring your FASTag has sufficient funds is essential for hassle-free highway travel. Regularly checking your balance empowers you to plan your trips efficiently and streamline toll payments. HDFC Bank offers various methods to confirm your FASTag balance instantly.

  1. Accessing the HDFC Bank FASTag customer portal
  2. Contacting customer support
  3. Tracking FASTag SMS notifications
  4. Checking your registered email inbox
  5. Utilising the My FASTag mobile application

How to Confirm HDFC FASTag Balance via Vehicle Number

Follow these instructions to verify your FASTag balance through different channels.

Accessing the HDFC Bank FASTag Portal:

  1. Step 1: Visit the HDFC Bank FASTag portal using your web browser.
  2. Step 2: Enter your mobile number or vehicle number and password or opt for OTP validation on the login page.
  3. Step 3: Click 'login' to view your account details and balance.

Contacting Customer Support:

  1. Step 1: Call the toll-free number 1800-120-1243 or give a missed call at +91 7208053999 to inquire about your FASTag balance.
  2. Step 2: Provide necessary details such as your vehicle registration number, vehicle class, and registered mobile number.

Tracking FASTag SMS Notifications:

  1. Check the automated SMS sent to your registered mobile number every time you use your HDFC Bank FASTag at a toll plaza.
  2. Review the latest SMS to find information about your remaining balance.

Checking Your Registered Email:

  1. Step 1: Look for emails related to FASTag balance in your inbox.
  2. Step 2: Open the latest email and confirm your remaining balance by verifying your last transaction.

Using the My FASTag Mobile Application:

  1. Step 1: Download the 'My FASTag' app from the Google Play Store or the Apple App Store.
  2. Step 2: Launch the app and select 'Log on to Bank Portal' from the dashboard.
  3. Step 3: Choose your bank, such as HDFC Bank, and proceed.
  4. Step 4: Enter your mobile number and your vehicle registration number to access your FASTag account and check your balance.

Benefits of HDFC FASTag

  1. Cashless Transactions: Customers using HDFC Bank FASTag do not need to carry cash for toll payments, eliminating the hassle of collecting exact change at toll plazas.
  2. Time Savings: With automatic deduction of toll charges from the FASTag wallet, it saves considerable time, facilitating faster passage through toll plazas.
  3. Convenient Recharge Options: HDFC Bank FASTag can be recharged online using various methods such as debit card, credit card, FASTag wallet, or Internet banking.
  4. Instant Alerts: Receive instant SMS alerts for toll transactions, low balance notifications, and other important events on your registered mobile number.
  5. Online Portal Accessibility: Access the FASTag online portal for customers, banks, and vendors, with a validity of five years.
  6. Social Benefits: Enjoy social benefits, including reduced air pollution, decreased paper usage, and enhanced highway management.

Choosing HDFC Bank FASTag

Selecting HDFC Bank for your toll payments comes with a range of benefits, making it a wise choice. Here are several compelling reasons to choose HDFC Bank FASTag:

  1. Effortless Toll Payment Experience: HDFC Bank FASTag eliminates the need to wait in lengthy queues at toll plazas. Equipped with RFID technology, the tag affixed to your vehicle's windscreen ensures automatic toll payments as you pass through FASTag NETC lanes. This streamlined process enables smooth passage through toll plazas without any interruptions, enhancing your travel experience by saving time and reducing stress.
  2. Convenient Recharge Options: Managing your FASTag account with HDFC Bank is hassle-free, thanks to a variety of online recharge options. Whether you prefer using internet banking, debit card, credit card, mobile banking, Unified Payment Interface (UPI), or the HDFC Bank PayZapp application, you can easily top up your FASTag account. This flexibility in the methods of recharge allows you to maintain an adequate balance in your FASTag account, ensuring seamless toll payments during your journeys.
  3. Instant Email & SMS Alerts: Stay informed and in control of your FASTag account with timely email and SMS alerts from HDFC Bank. Receive notifications for every toll transaction and updates on your balance, providing real-time insights into your toll payments. These alerts enable you to stay updated on your expenses while on the move, enhancing your financial management efficiency.
  4. Dedicated Online Portal: HDFC Bank offers a dedicated online portal exclusively for FASTag customers, providing easy access to your account-related information. Through this portal, check your current balance, you can view your transaction history, download transaction statements, and address any concerns you may have. The user-friendly interface lets you to manage your FASTag account effortlessly, enhancing your overall experience.

With seamless toll payments, convenient online recharge options, real-time alerts, and a user-friendly online portal, HDFC Bank FASTag ensures a smooth and enjoyable travel experience. Apply for HDFC Bank FASTag today to streamline your road trip adventures and make them hassle-free. Get started now.

FAQs on HDFC Bank FASTag Balance

  • How does HDFC FASTag work?

    HDFC FASTag is connected to the customer's prepaid account. Once activated, this rectangular tag is affixed to the vehicle's windscreen. Toll plaza devices use Radio-Frequency Identification (RFID) technology to read the unique FASTag number. As the vehicle passes through dedicated FASTag lanes, the readers automatically debit the linked wallet account for the toll charges.

  • What is the minimum recharge amount for an HDFC Bank FASTag card?

    There is no specific minimum balance requirement for maintaining an HDFC Bank FASTag. However, the minimum amount you can recharge into your FASTag wallet is Rs. 100. You have the flexibility to choose the recharge amount based on your convenience and travel needs.

  • What happens to the remaining balance in my HDFC FASTag account if I decide to close it?

    Upon completion of your full Know Your Customer (KYC) formalities, any remaining balance in your FASTag account will be refunded to you. Within seven working days of closing the account, you will receive a demand draft for the balance amount. Alternatively, if your FASTag wallet is linked to an HDFC Bank Savings or Current Account, the remaining balance will be transferred to that linked account.

  • How can I address an incorrect deduction from my FASTag balance?

    In the event of an erroneous deduction from your FASTag balance, you can promptly notify HDFC Bank. You have the option to either contact the customer care number or log in to your FASTag account to report the incorrect deduction. Our team will thoroughly review your request, and if it is deemed genuine, we will initiate a refund of the deducted amount.

Disclaimer
Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.