• Cosmos Bank FASTag

    FASTag allows you to make cashless toll payments on highways with the help of Radio Frequency Identification (RFID) technology. The money will be deducted from your account and the tag is fixed on the car’s windscreen.

    SMS alerts are sent in the case of any transactions. With the help of FASTag, you will not have to wait for long at toll plazas. In India, several banks offer FASTag including Cosmos Bank.

    Features for Cosmos Bank FASTag

    Some of the main features of the FASTag offered by Cosmos Bank are mentioned below:

    • You can give a missed call to 90290 13793 to check the FASTag account balance.
    • Customers can recharge the FASTag account by using the online portal.
    • Any transactions that are made are secure and safe.
    • In the case of any transactions, SMS alerts are sent.
    • Time can be saved as you do not have to wait for long at toll plazas.
    • Cash need not be carried.
    • The payment process is simple and easy.

    Documents Required for Cosmos Bank FASTag

    The list of documents you will have to submit in order to apply for a FASTag from Cosmos Bank are mentioned below:

    1. Individuals
      • Passport-sized photograph.
      • Address proof and ID proof such as Aadhaar Card (address must be mentioned), Voter ID, passport, Permanent Account Number (PAN) Card, or driving licence.
    2. Corporate
      • Proprietorship
        1. Firm Proof or Shop Act.
        2. Proof of address (proprietor).
        3. Proprietorship.
        4. Any other documents that have been requested by the bank
      • Partnership/ Private Ltd. / Public Ltd.
        1. Addresses and names of all the partners.
        2. Name of all the directors along with their addresses.
        3. ID proof of the signing authority.
        4. Registration Certificate/ Partnership Deed/ Certificate of Incorporation

    Apart from the above-mentioned documents, the vehicle’s Registration Certificate (RC), the vehicle owner’s photograph, and Know Your Customer (KYC) documents must be submitted as well.

    Fee and Charges for Cosmos Bank FASTag

    The following charges are levied by Cosmos Bank for its FASTag:

    • FASTag Joining Fee: Rs.100 (inclusive of GST)
    • FASTag Reissuance Fee: Rs.100 (inclusive of GST)
    Vehicle Type (Class) Security Deposit Threshold Amount
    Heavy Construction Machinery/ Earth Moving (16) Rs.1,500 Rs.1,500
    Truck 7-Axle and Over (15) Rs.1,500 Rs.1,500
    Truck 4-Axle, 5-Axle, 6-Axle and Tractors (12) Rs.1,000 Rs.1,000
    Truck 2-Axle, Mini Bus/ Bus 2-Axle (7) Rs.500 Rs.500
    Truck 3-Axle (6) Rs.750 Rs.750
    Bus 3-Axle (6) Rs.750 Rs.750
    Light Commercial Vehicle 2-Axle (5) Rs.500 Rs.500
    Tata Ace/ Van/ Jeep/ Car (4) Rs.300 Nil

    Cosmos Bank FASTag Customer Care

    • Mail ID: fastaghelp@cosmosbank.in.
    • Helpline Number: 1800 233 0234

    You can also contact the helpline number (1033) of Indian Highway Management Company Limited (IHMCL)/ National Highways Authority of India (NHAI)/ Ministry of Road Transport and Highways (MoRTH) for any of the below-mentioned issues:

    • Monthly passes are not being provided at toll plazas.
    • The FASTag is not read at the plaza.
    • The FASTag is not accepted at the plaza.
    • FASTag blacklist issues.
    • Any other issues that are applicable to the FASTag.

    FAQs on Cosmos Bank FASTag

    1. Do I have to maintain a minimum balance in the Cosmos Bank account?

      Yes, a minimum balance will have to be maintained in the Cosmos Bank account. The balance that must be maintained is Rs.1,000 for a savings account and Rs.5,000 for a current account. In case the balance is under the threshold, the account will be considered as low balance and you will have to pay by cash at the toll.

    2. Will I need to purchase a different FASTag for every vehicle I own?

      Yes, you will need to purchase a different FASTag for every vehicle you own.

    3. In the case of any wrong transactions, what should I do?

      In case of any wrong transactions, you will need to contact Cosmos Bank’s customer care number on 1800 233 0234. Once the bank completes the due validation, the amount will be refunded to your Cosmos Bank account.

    4. Are specific lanes allocated for FASTag users?

      Yes, specific lanes are allocated for FASTag users.

    5. Can I block my account if the FASTag has been damaged?

      Yes, the account can be blocked if the FASTag has been damaged. You can contact Cosmos Bank’s customer care to block the account as well as request a new FASTag.

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