Canara Bank issues FASTag for payments at the toll plaza. The customers willing to acquire a FASTag can visit the nearest Canara Bank branch and submit the required documents to make an application.
In case of queries related to the FASTag prior- or post-receiving the tag, the customers can contact the bank on below mentioned number: 1800 103 3568
The customers can also write their queries on canarafastag@tollplus.com
The below mentioned scenarios could be one of the reasons behind FASTag not getting read at the toll-plaza: The FASTag reader present at the toll-plaza might not be working properly and the FASTag present on the vehicle is not pasted correctly or not readable.
In such case, you can contact the issuing bank's customer care number to top up the customer wallet.
In such case, you should report it to the bank's customer care immediately. They will raise a query at the NPCI system and get the issue resolved.
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