Oriental Bank Car Loan Customer Care

Oriental Bank has been and continues to be one of the most trusted and reliable banking institution in India. Ever since its inception, the bank has laid strong emphasis on providing its customers with a world-class banking experience. To achieve that, Oriental Bank has set up dedicated customer support system which operates 24 hours to competitively address all queries and issues which a customer may be facing during their banking related transactions with the bank.

Hundreds of customers take car loans from Oriental Bank each year, which is a popular choice among customers. Oriental Bank car loans come with a variety of benefits and features such as the following:

• The car loan can be taken to purchase a new or a pre-owned vehicle.
• This car loan is available to salaried individuals, professionals, business organizations, agriculturists and also non-resident Indians.
• The maximum amount of loan available is up to Rs 100 lakhs.
• Collateral security has to be provided towards application of the loan in the form of a personal guarantee only if the loan applicant’s monthly income is below Rs. 40,000.
• The loan amount provided is to cover the showroom price of the vehicle, its one-time road tax, registration charges and the vehicle’s insurance premium cost for the first year.
• Loan repayment can be done in 84 EMIs.
• The bank shall give a concession of 0.25% on the interest rate to its loyal customers, its existing home loan customers and own employees.

Assuming that not everyone is well-versed in loan related jargon, Oriental Bank, for the benefit of its customers, has set up a dedicated customer care helpline for its car loan customers. For the resolution of all queries and complaints related to car loans, customers can contact Oriental Bank’s dedicated customer care department via phone, SMS, email or simply by visiting their nearby Oriental Bank branch.

Oriental Bank Car Loan Customer Care Toll Free Numbers

For its car loan customers, Oriental Bank has set up a dedicated customer care helpline station which only handles the resolution of queries and issues. Customers can contact this customer are center for the resolution of any query which they may have relating to a car loan which they have taken or wish to take. The customer care helpline can be accessed around the clock, on all 365 days of the year. No matter where you are, you can connect to the bank’s customer care helpline via phone. The toll free customer care number is 1800-180-1235, while the tolled customer care number is 0120-2580001.

The address and contact details of the bank’s corporate office are as follows:

Corporate Office

Plot No. 5, Institutional Area

Sector-32 Gurgaon - 122001

PBX board/ Reception numbers: 0124-4126200 and 0124-4126300

Oriental Bank Customer Care Numbers (City wise)

Oriental Bank Car Loan Customer Care SMS

Oriental Bank has introduced a special SMS Banking facility for its customers. This service is based on push based and pull based alerts. The Oriental Bank SMS Banking facility can be accessed via a large number of mobile networks such as Vodafone, Reliance, Idea, MTNL, VSNL, etc.

Push-based Services

The push based services are designed to allow automatic transmission of banking action related SMS to be sent to the customer’s mobile number to alert them about account activity or request placed by them. Following are some of the push based services offered.

· Balance credit /debit alerts

· SMS-based tracker ID messages sent when the beneficiary registers for transactions, to ensure security of transactions.

· SMS alerts sent when account balance goes below the minimum balance limit (varies with different accounts).

· SMS alerts on cheque book issuance, cheque bounce, Aadhaar seeding / activation and DBT/DBTL credit.

· Promotional SMS alerts informing customers about new launches, forex rates, loan queries, etc.

· SMS alerts for all transactions which have been done via any channel such as ATM, mobile banking, internet banking, etc.

· As per recent rules, Oriental Bank plans to roll out an SMS facility where SMS alerts will be sent to all minors attaining majority.

Pull-based Services

Oriental Bank also allows customers to place service requests by sending SMs messages with specific keywords to designated numbers set by the bank. Some of the pull based requests which customers can make include checking one’s account balance, obtaining a mini account statement, stop payment on a cheque, block an ATM card which is lost or has been stolen, etc.

Oriental Bank Missed Call Service

Oriental Bank customers can also avail the missed call service wherein they have to make a missed call from their registered mobile number to the bank’s designated number to make a balance enquiry or obtain a mini account statement. To make a balance enquiry, customers must make a missed call to 91-8067205757. To obtain a mini account statement, they must make a missed call to 91-8067205767.

How To Register For Oriental Bank SMS Facility

If you wish to register for this SMS banking facility offered by Oriental Bank, then you must fill in the Application Form for the same and submit it at any Oriental Bank branch.

BankBazaar Finance App

Your search for a state-of-the-art banking and finance app ends with the new Bankbazaar app. Designed to provide a user experience like never before, this all-in-one app offers the best of financial products and services, right to your mobile screen. With the Bankbazaar app, you have access to all the information you possibly need on everything about car loans. Choose between multiple car loans, check your eligibility for a car loan, apply for a particular car loan, all through the app. The Bankbazaar app allows you to fast-track your search and helps save you precious time, effort and money which you’d otherwise spend contacting different banks for car loans. If you have applied for a car via Bankbazaar, you can easily track your application and also find out the EMI amount you have to pay with the help of the Car EMI calculator. Not only this, the app also brings to your mobile screen, all finance related news that is potentially relevant to you. Not to forget, via the Bankbazaar app, you can also avail the various discounts, promotional offers and deals which are offered from time to time. The Bankbazaar app is available for download on the Google Play Store for Android devices.

About Oriental Bank

Oriental Bank of Commerce, also known as Oriental Bank, is one of the oldest and most trusted names in the world of banking. Founded all the way back in the pre-independence era of 1943, the bank attained a nationalized status in the year 1980. Currently, Oriental Bank offers a wide range of financial products and services which include investment banking, consumer banking, commercial banking, retail banking, private banking, asset management, pensions, loans, mortgages and credit cards.

FAQs

1. What is the maximum car loan tenure offered by Oriental Bank?

The maximum loan tenure offered by Oriental Bank is 100 EMIs for loan amounts below Rs.25 lakh and 120 EMIs for loan amounts above Rs.25 lakh.

2. What type of interest rate does Oriental Bank offer for a car loan?

Oriental Bank offers its customers new car loans on a floating interest rate. Additionally, the rate of interest varies for male and female borrowers.

3. What is the maximum processing fee charged on a car loan?

The maximum fee charged by Oriental Bank is Rs.7,000 + ST.

4. What is the minimum monthly income I should have to be eligible for a car loan from Oriental Bank?

The bank requires their car loan applicants to have a minimum monthly income of Rs.30,000 per month. Additionally, the applicant should have served in their current place of employment for a minimum of 1 year.