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  • Yes Bank Car Loan Customer Care is Rated as "Excellent!" by 22 Users

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    Promised Interest Rate

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    Car Loan BYTES FROM OUR KITCHEN

    Yes Bank Car Loan Customer Care

    Customer satisfaction is very important in every business. The banking sector in India is no exception to this. Banks are bending backwards to offer excellent customer care services to their customers. Apart from offering a wide range of financial products to attract customers, they are also coming up with innovative ways to enhance customer experience. Almost all the banks have SMS banking facility, mobile banking option, chat sessions, internet banking, and round-the-clock customer care assistance via phone. They have a dedicated customer care department that answers customer queries. Yes Bank is one of the leading banks in India that offers exceptional customer service.

    Yes Bank Car Loan Toll-Free Numbers

    Yes Bank has a dedicated 24x7 customer care service. If you are a customer who wants to talk about your Yes Bank car loan with representative, dial any one of the toll-free numbers listed below:

    • Toll-free number: 1800 2000
    • Non toll-free number: +91 22 6121 9000
    • Outside India:
      • +91 22 3099 3600 (From outside India)
      • 1877 659 8044 (USA/CANADA)
      • 808 178 5133 (UK)
      • 8000 3570 3089 (UAE)

    Alternatively, you can also write an email to yestouch@yesbank.in or head.grievanceredressal@yesbank.in to contact the customer care division. You can also write to Yes Bank by filling the enquiry form they have on their website.

    The head office of Yes Bank is located at:

    YES BANK Limited, Nehru Center, 9th floor,

    Discovery of India, Dr. A.b. Road, Worli,

    Mumbai - 400 018, India.

    Apply for Car Loan Online

    Yes Bank Customer Care Numbers- City Wise

    Take a look at the below table to find out the city-wise phone numbers and email addresses:

    Location Customer care phone number Fax Email ID
    Agra 0562-4049000 0562-4049000 ritesh.dubey@yesbank.in
    Ahmedabad 079 – 30459101 079 - 66318430 Sharad.Saraiya@yesbank.in
    Aurangabad 0240 6619000 02406619010 ashish.bafna@yesbank.in sachin.dahale@yesbank.in
    Bangalore 080 – 30429027 080 -40179001 ashraf.ka@yesbank.in
    Bhubaneswar 0674 – 2598012 NA proloy.mukherjee@yesbank.in
    Bhopal 0755 – 6612002 NA ankur.bansal2@yesbank.in
    Baroda 0265 -6629000 0265 – 6619340/1 manish.raygan@yesbank.inasha.agrawal@yesbank.in
    Chandigarh 0172 - 5037064 0172 – 6659117 bhupinder.singh7@yesbank.in
    Chennai 044 - 66765000 044 -28319001 somesh.varman@yesbank.in
    Guwahati 0361 – 7187552 NA proloy.mukherjee@yesbank.in
    Coimbatore 0422 6649112 0422 - 6643113 srinivasan.selv@yesbank.injimmy.thomas@yesbank.in
    Hyderabad 040 - 46739000 040- 66469001 somesh.varman@yesbank.in
    Jaipur 0141-3329136 0141 – 3983800 Sharad.Saraiya@yesbank.in
    Kanpur 0512 - 6710139 NA ankur.bansal2@yesbank.in
    Kolkata 033 - 39879101 033- 39879124 proloy.mukherjee@yesbank.in
    Lucknow 0522-4099138 0522 - 4099124 taufeeq.mirzab@yesbank.in vinod.kumar@yesbank.in
    Ludhiana 0161-4689041 0161 -4689023 mani.kansal@yesbank.in vishal.vijan@yesbank.in
    Mandigobingarh 01765-308001 / 9 01765 - 308005 hitesh.kumar@yesbank.in maninder.man@yesbank.in
    Margaon 0832-6699000 Ext – 406 0832-6690268 aliva.fernandes@yesbank.in sarvesh.kapad@yesbank.in
    Mumbai 022 - 67749102 022 - 66749008 gagan.saxena@yesbank.in
    Nasik 0253 6619049 0253 6619049 ketan.ghate@yesbank.in
    New Delhi 011 - 30499005 011 – 41680144 sharad.sharma1@yesbank.in
    New Delhi 011 - 30249500 NA tejpreet.Singh@yesbank.in
    Jharkhand 0651 - 2212711 NA proloy.mukherjee@yesbank.in
    Dehradun, Uttrakhand 0135 - 3061056 NA ankur.bansal2@yesbank.in
    Chhattisgarh 0771 - 4210202 NA ankur.bansal2@yesbank.in
    Jammu 0191 - 2439871 NA bhupinder.singh7@yesbank.in
    Patna 0612 - 3009000 NA proloy.mukherjee@yesbank.in
    Thiruvananthapuram 0484-2809828 NA somesh.varman@yesbank.in
    Panjim 0832-6659000 Ext – 117 0832 -6659010 patricia.antao@yesbank.in siddesh.munj@yesbank.in
    Pune 020-66200861 – 869 020-66200860 neha.vora@yesbank.in mayur.deshpa@yesbank.in
    Srinagar +919419075258 +919419075258 syed.irfan@yesbank.in
    Surat 0261 -6629000 0261 6600136 sharad.saraiya@yesbank.in

    Yes Bank Car Loan Customer Care SMS Banking

    Unlike many other banks, Yes Bank offers their SMS Banking facility without a separate registration process. All you need is a Yes Bank debit card or credit card and a registered phone number to avail this service. Yes Bank SMS Banking service allows you to view your transaction history, check your account balance, request for your chequebook, and perform various other banking activities through SMS.

    How to register for Yes Bank SMS Banking Facility?

    There is no separate registration process for Yes Bank SMS Banking service. All you have to do is register your mobile number with the bank and you can start using the service. Just send an SMS YESREG to +91-9840909000 to register for SMS banking. Once you send the SMS, you will instantly receive an SMS back with the details you requested. For a complete list of keywords you can use, refer to the table below:

    Description SMS Keyword Example
    Mobile registration YESREG YESREG to +91-9840909000
    Account balance inquiry YESBAL YESBAL to +91-9840909000
    Last 5 transactions in the account YESTXN YESTXN to +91-9840909000
    Cheque status inquiry YESCST YESCST to +91-9840909000
    Stop cheque request YESSTP YESSTP to +91-9840909000
    Chequebook request YESCHQ YESCHQ to +91-9840909000
    Details of fixed deposits linked to the account YESFDQ YESFDQ to +91-9840909000
    Request for an account statement YESSTM YESSTM to +91-9840909000
    List of all above supported Requests YESHLP YESHLP to +91-9840909000
    In case of multiple accounts linked to same Cust ID, kindly provide the relevant account number at the end of the requests.

    Yes Bank SMS Banking Fees

    Yes Bank offers SMS Banking facility as a free service. However, in future, the bank may charge a nominal fee for it.

    The following mobile alerts are also available for YES Bank customers:

    • Debit alert- Informs you about any debits (above a particular limit) from your account
    • Overdraft alert- Informs you when the account balance gets overdrawn
    • Below balance alert -Informs you when the account balance goes below the specified threshold limit
    • Credit alert- Informs you about any credits (above a particular limit) to your account
    • Balance alert- Informs you about account balance at regular intervals
    • Salary credit alert- Informs you when salary is credited to the account

    BankBazaar Finance app

    Customers who wish to stay updated about financial products that are available in the market can make use of the financial app that is launched by a leading financial advisory website called BankBazaar. Using this website, customers can carry out various activities like checking loan eligibility, compare car loans, calculate EMIs, find IFSC codes for different banks, and apply for it. You can download this app from the Google Play Store and start using it immediately.

    About Yes Bank

    Founded by Rana Kapoor in the year 2004, Yes Bank is currently the fifth largest private sector bank in India. It is also noteworthy that Yes Bank is the only bank to receive the Greenfield Bank licence which is awarded by the Reserve Bank of India in the last two decades. Yes Bank concentrates a lot on commercial banking, it is also called a “Full Service Commercial Bank”. Their portfolio includes corporate finance, investment banking, financial markets, wealth management, branch banking, retail banking, and transaction banking. The bank had 630 bank branches and over 2000 ATMs as of 31st December, 2015. Since then, the bank has continuously grown and is now one of the competing banks in India. Within a short period of time, Yes Bank has bagged many awards and recognition for their professional banking service.

    Car Loan Reviews

    • YES Bank Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with YES bank and my loan experience was very good, the car model is Vitarra Brezza and the loan amount is Rs 6.7 lakhs with nominal interest rate and no processing charges. The tenure period for this loan is 5 years and the customer service was good.
      Was this review helpful? 1
      , new delhi
      Reviewed on Jul 31, 2018
    • YES Bank Car Loan
      "Better"
      0.5 4.0/5 "Great!"
      I have taken the four wheeler loan with the Yes bank and the customer service is good, also the response is better one too. I am really happy with them. Rate of interest is around 9.15% for the car loan with the Yes bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 23, 2018
    • YES Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      Within a week time , I have got the car loan from the YES BANK . They have disbursed the loan amount within the promised time. The customer support service and the response is good with the Yes bank . The updating process is excellent with the YES BANK.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 01, 2018
    • YES Bank Car Loan
      "Good process"
      0.5 5.0/5 "Blown Away!"
      I also bank with YES Bank for a car loan. They are very fast and prompt in the customer services. The process is good and the documentation was not much. The rate of interest is of 9% and the processing charges is also zero. I am happy with the after loan services too.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 01, 2018
    • YES Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a Car loan with Yes bank and it was a good loan experience. The loan amount was for Rs 14 lakhs with the rate of interest of 13% which is high when compared to other banks. The process was smooth and i received my loan amount on time. Customer service was good and they followed up correctly. The tenure of this loan is 4 years and it was overall a good service from Yes bank.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Jan 24, 2018
    • YES Bank Car Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      It was a good service from YES bank for my car loan service the interest rate they offered me was 6.7 which is fine compare to others the customer service is good and the documents have been collected from my door step ,so the process was very easy with YES bank for my car loan service.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Nov 11, 2017
    • YES Bank Car Loan
      "Process is good & swift"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from YES Bank and the process was very much convenient where documents are concerned and the the disbursement was on time too. The interest rate was a bit on the higher side. It was around 8.8% and the processing charges are good.
      Was this review helpful? 1
      , mumbai
      Reviewed on Oct 20, 2017
    • YES Bank Car Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      Response given by yes bank for my car loan process was very fast. They approved the loan with simple documents collection. Customer service is always good in reminding us about our emi date. . They are very quick in their process. With in two days they have approved and sanctioned my loans.
      Was this review helpful? 1
      , bangalore
      Reviewed on Sep 28, 2017
    • YES Bank Car Loan
      "Very good approach"
      0.5 4.0/5 "Great!"
      YES car was very prompt in responding, the person came to my place and completed the documentation process in a week's time. But they are yet to come back to me regarding the eligibility regarding the maximum loan sanction amount . But it is the only Bank which provides the option for foreclosure. Name of the car model shortlisted was MARUTI SUZUKI BALENO alpha.
      Was this review helpful? 1
      , mumbai
      Reviewed on Sep 26, 2017
    • YES Bank Car Loan
      "Excellent "
      0.5 5.0/5 "Blown Away!"
      I have got the car loan with the Yes bank and the loan amount got disbursed within a week of time. I would like to say that the response is good one for me with them and the customer service is also fine one for me and I don't have any issues on it.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 14, 2017
    • YES Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The car loan process was very smooth and easy with YES bank, YES bank has got working people as their executives., They have approved my car loan within 1 week of time. The rate of Interest was nominal with YES bank when compared with others...
      Was this review helpful? 1
      , navi mumbai
      Reviewed on Sep 07, 2017
    • YES Bank Car Loan
      "Easy process to get a loan"
      0.5 4.0/5 "Great!"
      I have taken my car loan from YES Bank. The good thing about this loan was, I only had to submit my documentation to the dealer and he supported me in forwarding the same to the bank. It was minimal paper work. The interest rate and processing charges is normal.
      Was this review helpful? 0
      , kochi
      Reviewed on Aug 29, 2017
    • YES Bank Car Loan
      "Smooth process"
      0.5 5.0/5 "Blown Away!"
      I have taken my car loan from YES Bank and I am happy with the process as I received the loan on time and as needed. The documentation is normal and I got options on the foreclosure and part payment features too. The interest rate is of 8.78% and the charges was also normal.
      Was this review helpful? 1
      , chennai
      Reviewed on Aug 28, 2017
    • YES Bank Car Loan
      "Very Good service"
      0.5 4.0/5 "Great!"
      Within 2 days of time the Yes bank has disbursed my car loan. The required loan amount has been approved and disbursed and I am happy with their services. The customer service and the response provided by YES bank is good. The rate of interest is low with Yes bank. I am very much happy with the service provided by YES Bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 11, 2017
    • YES Bank Car Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I got the car loan from Yes bank in 24 hours of time, I have submitted my documents at 11 am and the loan amount got disbursed after 6 pm, I would say it was an instant car loan. The rate of interest is nominal when compared with others, The customer service and the response was good with Yes bank. The service offered by Yes bank was really quick and fast, the original documents which I have submitted was returned in 15 days after the disbursement.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 10, 2017
    • YES Bank Car Loan
      "Excellent"
      0.5 4.5/5 "Excellent!"
      Response given by YES bank for my car loan process was very fast. They approved the loan with simple documents collection. Customer service is always good in reminding us about our EMI date. . They are very quick in their process. With in 15 days they have approved and sanctioned my loan which I had applied was for 4 lakhs.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 01, 2017
    • YES Bank Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Response given by yes bank for my car loan process was very fast. They approved the loan with simple documents collection. Customer service is always good in reminding us about our emi date. . They are very quick in their process. With in two days they have approved and sanctioned my loans.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 01, 2017
    • YES Bank Car Loan
      "Very Good service"
      0.5 4.0/5 "Great!"
      My car loan got approved and disbursed within 2 days of time with YES BANK. The response and the follow up is really good and prompt with yes bank. The rate of interest is nominal with Yes bank. The documentation process also went smooth and easy here.
      Was this review helpful? 1
      , new delhi
      Reviewed on May 09, 2017
    • YES Bank Car Loan
      "Good interaction but rates were high"
      0.5 3.0/5 "Satisfactory"
      What stopped me from going ahead with YES bank second hand car loan was the rate of interest which was 11% which I felt was on the higher side and was not affordable as well. To top of that, I was unsure about the processing fee charged by them, as I did not discuss further with them as the rates were higher. On the other hand, the interaction that I had with their executive was pretty good.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 04, 2016
    • YES Bank Car Loan
      "Very Nice"
      0.5 4.0/5 "Great!"
      Yes bank was very new to me when I took a car loan with them. But I became absolutely fine during my car loan process. I needed a yellow board vehicle, this bank offered the loan to me at an interest rate of 11-12%. This rate is not possible with other banks. My loan was disbursed within 10 days.
      Was this review helpful? 1
      , bangalore
      Reviewed on Feb 16, 2016
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