If you really think about it, it's easier getting a loan for a car than a loan for bus fare!
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    Bankbazaar Axis Bank Car Loan Customer Care

    We found 1 Axis Bank Car Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.75% - 11.50% Fixed
    Up to ₹5500
    1L Min
    1-7 Years
    Response Time Within 30 minutes
    Rs.2,500 Amazon voucher free
    What you'll love
    Documents
    Perks
    Think about
    Fees & Charges
    Good to Know
    Eligibility Criteria

    Axis Bank Car Loan Customer Care is Rated as "Great!" by 3927 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Car Loan BYTES FROM OUR KITCHEN

    Axis Bank provides its customers with a 24/7 customer service so that grievances can be addressed at any time from anywhere. AXIS Bank Car loan customers can contact the customer care to resolve any problems they may incur or get answers to any queries they might have. Axis Bank gives customer care utmost importance and strives to ensure that customer satisfaction is at its highest level. The bank provides various avenues for customers to contact the bank.

    Axis Bank Online Submission

    You can submit your feedback, complaints or queries online on the Axis Bank website.

    Axis Bank Car Loan Toll-Free Numbers

    Axis Bank has a dedicated 24x7 customer care service. If you need to contact an Axis Bank representative, dial any one of the toll-free numbers listed below:

    • Toll-free number: 1800 209 5577
    • Toll-free number: 1800 103 5577
    • Customers outside India can dial +91-22-67987700 (This number is not toll free)

    For loan services, you can contact the bank between 9:00 a.m. and 9:00 p.m. on Monday to Saturday. National holidays are not included.

    Axis Bank Nodal Officer

    You can send and email directly to the Nodal Officer from the Axis Bank website. You can also download the grievance form and mail it to the following address:

    Mr. Ashok Ramakrishnan,

    Nodal Officer - Grievance Redressal,

    Axis Bank Ltd,

    NPCI, 5th Floor,

    Gigaplex, Plot No I.T.5, MIDC,

    Airoli Knowledge Park,

    Airoli, Navi Mumbai - 400 708.

    You can send a scanned image of the filled grievance form and send it to [email protected]

    Apply for Car Loan Online

    Axis Bank Principal Nodal Officer

    If you are still not satisfied, you can contact the Principal Nodal Officer. You send an email directly on the Axis Bank website or download the form and post it to the following address:

    Mr. N. Krishnakumar,

    Senior Vice President & Head - Retail Banking Operations,

    Axis Bank Ltd., Corporate Office,

    Bombay Dyeing Mills Compound,

    Pandurang Budhkar Marg,

    Worli, Mumbai - 400 025

    Banking Ombudsman

    If you are still not satisfied with the resolution provided by Axis Bank, you can contact the Banking Ombudsman.

    Other Ways to Contact Axis Bank

    You can use the following contact information to contact Axis Bank through other ways if needed.

    Office/Agent Address Phone Fax
    Corporate Office Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025 +91-22-24252525/43252525 +91-22-24251800
    Registered Office Axis Bank Limited, ‘Trishul’, 3rd Floor, Opp. Samartheshwar Temple, Near Law Garden, Ellisbridge, Ahmedabad - 380 006 +91-79-66306161 +91-79-26409321
    Registrar and Transfer Agent M/s Karvy Computershare Private Limited Unit: Axis Bank Limited Karvy Selenium Tower B, Plot 31-32, Gachibowli, Financial District, Nanakramguda, Hyderabad - 500 032    
    Company Secretary Shri Girish V. Koliyote Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025 +91-22-24252525/43252525 +91-22-24251800

    Axis Bank Car Loan Customer Care SMS Banking

    Contact SMS banking provided by Axis Bank round the clock. You will be kept up to date with your account. You need to send the specified keyword to +91 9717000002 or to 5676782.

    Axis Bank SMS Banking fees

    To avail Axis Bank SMS Banking facility, there is a quarterly fee of Rs.15 plus service tax.

    BankBazaar Finance app

    The largest online portal for all your banking needs, BankBazaar gives you the opportunity to apply for car loans online. Check your eligibility easily by providing a few crucial details about yourself and what you require. BankBazaar also has a mobile app that enables you to carry the banking world with you wherever you go. Compare car loans, calculate car loan EMI, find IFSC codes for different banks, and apply for it. You can download this app from Google Play Store.

    About Axis Bank

    The third largest private sector bank in India, Axis Bank has its origins dating back to 1993 when it was founded as UTI Bank. The bank, with its headquarters in Mumbai, branched out to 3,300 outlets and 13,003 ATMs. It offers a comprehensive suite of banking products and services to its customers in India and abroad. The bank has an international presence with 9 branches at locations abroad.

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  • Car Loan Reviews

    • Axis Bank Car Loan
      "DISSATISFIED"
      0.5 1.0/5 "Really Bad"
      Axis bank charges very high interest rate in concern to the car loan product, that was the reason , I haven't got the loan with Axis. In the other hand they gave good response and better follow up on my car loan application. But for sure will not recommend this loan to others.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 22, 2017
    • Axis Bank Car Loan
      "High Interest Rate"
      0.5 3.0/5 "Satisfactory"
      I found that the rate of interest is very high with Axis bank for the car loan. Hence I did not process my car loan application which was submitted already with Axis bank. But the response part and customer service was good with the bank on my loan application.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Jun 22, 2017
    • Axis Bank Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I haven't got the car loan with axis bank, because I have dropped the plan of getting it and The axis bank customer service and response part is very nice and they have made a good follow up in concern to my car loan application the loan amount I have applied for twelve lakhs.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 22, 2017
    • Axis Bank Car Loan
      "No Response"
      0.5 1.0/5 "Really Bad"
      I do not know the reason for why the Axis bank is rejected my car loan. I did not receive a single call or message from Axis bank as a response for my loan application. Though I maintain prompt transactions and I have very good payment history. Axis bank should have communicated to me before rejecting my loan application. Still I did not receive any reasons from the bank. This is not way to provide the financial service to the people. The bank has to be improved in customer satisfaction.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 22, 2017
    • Axis Bank Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The axis bank customer service and response part is very nice and they have made a good follow up in concern to my car loan application. Axis have not asked any documents to proceed with the loan Since I have salary account with them .The rate of interest is 9%, when compared with other banks
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jun 22, 2017
    • Axis Bank Car Loan
      "Good Response"
      0.5 4.0/5 "Great!"
      Axis bank promptly contacted me when I applied for the car loan. But, simultaneously I was trying for home loan top up. Hence I had received home loan top up so I just closed the car loan process. But the bank was good in responding and there were no issues as such with the bank.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 22, 2017
    • Axis Bank Car Loan
      "Be Customer Oriented"
      0.5 1.0/5 "Really Bad"
      I approached Axis bank for the car loan through online source. When I was approaching them I was informed that the loan will be sanctioned but after which the bank informed me that the credit score is not sufficient to provide the loan. Also there is no proper response from Axis bank, they made me to hold the line for 35 to 40 minutes, then they said they cannot provide the loan.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 21, 2017
    • Axis Bank Car Loan
      "Delayed Response"
      0.5 4.0/5 "Great!"
      On my car loan application, I approached Axis bank. At that time the bank did not respond me for the loan on time so I went a head with the other bank. After which Axis bank contacted me for the loan but I did not take the loan from them. I received delayed response from Axis.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 21, 2017
    • Axis Bank Car Loan
      "Good Process"
      0.5 4.0/5 "Great!"
      Already I had taken the car loan from Axis bank last time. Again I applied for the loan with Axis bank. The bank provided very good response on my loan application then they processed it in a good way. I did not face any hassles with the bank during the process.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 21, 2017
    • Axis Bank Car Loan
      "Satisfactory"
      0.5 3.0/5 "Satisfactory"
      I was looking to buy a commercial vehicle and since bank said I am not eleigble for this loan bank did not offer the car loan for this purpose, I could not go ahead for this loan. The response was on time and the interest rate and processing charges no idea about it. I cannot comment nor recommendable as I had not used their services.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 20, 2017
    • Axis Bank Car Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      After I applied for a car loan with Axis Bank I was contacted and I was informed about the details for the loan I dropped my car loan plan for time being. I am not at all happy with the bank as there is no response from them there rate of interest is very high compare to other banks.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 20, 2017
    • Axis Bank Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The axis bank customer service and response part is very nice and they have made a good follow up in concern to my car loan application. Axis have asked very less documents to proceed with the loan. The rate of interest is less, when compared with other banks. I would say axis gave very good service my loan got sanction from bank but the showroom people said the car which your opting for it the rate has been increased so I dropped the plan
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Jun 20, 2017
    • Axis Bank Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Happy that I had got a very good response from Axis bank with respect to my car loan application. Recently, I had applied for the car loan with them. Customer service is good and they promptly provided the information in regards to my car loan But I did not further proceed with that as HDFC bank has approved my car loan faster than AXIS Bank, as I do have a good track record with them.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 20, 2017
    • Axis Bank Car Loan
      "Interest rate it should be reduced"
      0.5 5.0/5 "Blown Away!"
      Everything was transparent in AXIS, one of the my friend was working with AXIS. He have moved my application to loan department. Hence the process completed quickly. I have taken the loan amount of Rs. 4 lakhs with the interest rate of 15% it is higher because its was reused car. I have purchased Maruthi Suzuki swift dezire car.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jun 19, 2017
    • Axis Bank Car Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I got a proper response from Axis bank, I got a very good service from the bank on my loan application but unfortunately I could not proceed further for the loan because I had postponed the plan . I told the bank executive that I would opt for it, if I am interested again, I informed them. Also the loan amount what I had applied was for 4 lakhs approximately.
      Was this review helpful? 0
      , greater noida
      Reviewed on Jun 17, 2017
    • Axis Bank Car Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      AXIS car loan process was good, they gave quick response on my application the loan amount I have applied for 4.5 lakhs approximately. I actually applied for commercial car, but the bankers end they informed me that loans will be provided only for private purposes no further discussion on ROI.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 15, 2017
    • Axis Bank Car Loan
      "Bank has to consistent in details"
      0.5 3.0/5 "Satisfactory"
      My car loan is with Axis Bank , the bank was not consistent in the details they had given me at the initial stage of the process. I was told that I would get an interest rate of 9.1% and finally I was given 9.25% and the processing charges was around 4K and later they charged me 4500. I had to struggle much to negotiate and because of this the process was delayed by ten days. This bank is recommendable only for customers who have no other choice.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 15, 2017
    • Axis Bank Car Loan
      "NO PROPER RESPONCE"
      0.5 1.0/5 "Really Bad"
      I did not receive proper followup or information from Axis bank on my car loan application. Even I do not know when they have contacted me It was two months back and I believe there was some issue taking the car because they where saying that I need to take the car from some district and I have applied for five lakhs rupees loan amount.
      Was this review helpful? 0
      , faridabad
      Reviewed on Jun 15, 2017
    • Axis Bank Car Loan
      "Super fast process"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with Axis Bank and I got the loan within a day. They were super fast in the process and the documentation. I also received the loan amount I was needing. I need 85% of the vehicle value and I got it. The rate of interest was a good deal, around 9%. The processing charges are on the higher side.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 14, 2017
    • Axis Bank Car Loan
      "Excellent "
      0.5 5.0/5 "Blown Away!"
      Rate of interest for the car loan with the Axis bank was around 9% and the services were good one. The loan amount got disbursed to my account within eight days of time. Services are an excellent one with the Axis bank and the processing charges were around 1500 Rupees.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 13, 2017
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