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  • Axis Bank Car Loan Customer Care is Rated as "Great!" by 4371 Users
    Car Loan BYTES FROM OUR KITCHEN
    rated 4.0/5.0 by 4371 users

    Axis Bank Car Loan Customer Care

    Axis Bank provides its customers with a 24/7 customer service so that grievances can be addressed at any time from anywhere. AXIS Bank Car loan customers can contact the customer care to resolve any problems they may incur or get answers to any queries they might have. Axis Bank gives customer care utmost importance and strives to ensure that customer satisfaction is at its highest level. The bank provides various avenues for customers to contact the bank.

    Axis Bank Online Submission

    You can submit your feedback, complaints or queries online on the Axis Bank website.

    Axis Bank Car Loan Toll-Free Numbers

    Axis Bank has a dedicated 24x7 customer care service. If you need to contact an Axis Bank representative, dial any one of the toll-free numbers listed below:

    • Toll-free number: 1800 209 5577
    • Toll-free number: 1800 103 5577
    • Customers outside India can dial +91-22-67987700 (This number is not toll free)

    For loan services, you can contact the bank between 9:00 a.m. and 9:00 p.m. on Monday to Saturday. National holidays are not included.

    Axis Bank Nodal Officer

    You can send and email directly to the Nodal Officer from the Axis Bank website. You can also download the grievance form and mail it to the following address:

    Mr. Ashok Ramakrishnan,

    Nodal Officer - Grievance Redressal,

    Axis Bank Ltd,

    NPCI, 5th Floor,

    Gigaplex, Plot No I.T.5, MIDC,

    Airoli Knowledge Park,

    Airoli, Navi Mumbai - 400 708.

    You can send a scanned image of the filled grievance form and send it to nodal.officer@axisbank.com.

    Apply for Car Loan Online

    Axis Bank Principal Nodal Officer

    If you are still not satisfied, you can contact the Principal Nodal Officer. You send an email directly on the Axis Bank website or download the form and post it to the following address:

    Mr. N. Krishnakumar,

    Senior Vice President & Head - Retail Banking Operations,

    Axis Bank Ltd., Corporate Office,

    Bombay Dyeing Mills Compound,

    Pandurang Budhkar Marg,

    Worli, Mumbai - 400 025

    Banking Ombudsman

    If you are still not satisfied with the resolution provided by Axis Bank, you can contact the Banking Ombudsman.

    Other Ways to Contact Axis Bank

    You can use the following contact information to contact Axis Bank through other ways if needed.

    Office/Agent Address Phone Fax
    Corporate Office Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025 +91-22-24252525/43252525 +91-22-24251800
    Registered Office Axis Bank Limited, ‘Trishul’, 3rd Floor, Opp. Samartheshwar Temple, Near Law Garden, Ellisbridge, Ahmedabad - 380 006 +91-79-66306161 +91-79-26409321
    Registrar and Transfer Agent M/s Karvy Computershare Private Limited Unit: Axis Bank Limited Karvy Selenium Tower B, Plot 31-32, Gachibowli, Financial District, Nanakramguda, Hyderabad - 500 032
    Company Secretary Shri Girish V. Koliyote Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025 +91-22-24252525/43252525 +91-22-24251800

    Axis Bank Car Loan Customer Care SMS Banking

    Contact SMS banking provided by Axis Bank round the clock. You will be kept up to date with your account. You need to send the specified keyword to +91 9717000002 or to 5676782.

    Axis Bank SMS Banking fees

    To avail Axis Bank SMS Banking facility, there is a quarterly fee of Rs.15 plus service tax.

    BankBazaar Finance app

    The largest online portal for all your banking needs, BankBazaar gives you the opportunity to apply for car loans online. Check your eligibility easily by providing a few crucial details about yourself and what you require. BankBazaar also has a mobile app that enables you to carry the banking world with you wherever you go. Compare car loans, calculate car loan EMI, find IFSC codes for different banks, and apply for it. You can download this app from Google Play Store.

    About Axis Bank

    The third largest private sector bank in India, Axis Bank has its origins dating back to 1993 when it was founded as UTI Bank. The bank, with its headquarters in Mumbai, branched out to 3,300 outlets and 13,003 ATMs. It offers a comprehensive suite of banking products and services to its customers in India and abroad. The bank has an international presence with 9 branches at locations abroad.

    Car Loan Reviews

    • Axis Bank Car Loan
      "High charges and need to improve on services"
      0.5 3.5/5 "Pretty good"
      I have taken a car loan from Axis Bank. The process is not that easy. I need to sign 60 pages. The rate of interest is also high, it was of 10.5%. The ECS deduction was usually on time. But there was once I faced a problem, though I had funds in my account they did not deduct the ECS and after which they took charges.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Feb 16, 2018
    • Axis Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with Axis bank,the loan amount is 9.07 lakhs,rate of interest is nominal as compared to other banks.The tenure is for four years.They had processed the loan and had disbursed in two days.They had deducted processing fees of 8000 including insurance charge.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 13, 2018
    • Axis Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with Axis bank and my loan experience was very good. The process was quite smooth and i received my loan amount within the given time. The loan amount was for Rs 6.5 lakhs with the rate of interest of 8.9% which is less when compared to other banks. I have a tenure period of 5 years and the customer service responded on time.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 12, 2018
    • Axis Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have arranged the required loan amount from other source , so that was the reason I haven't processed with the axis bank car loan. The customer support service was good with the axis bank. The rate of interest of interest was average with the axis bank car loan services.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Feb 08, 2018
    • Axis Bank Car Loan
      "Service is good "
      0.5 5.0/5 "Blown Away!"
      Within 2 days of time I have got the car loan from the axis bank. The verification and the documentation was done in a prompt way. The required loan amount has been given and I am satisfied with it. The rate of interest and the charges are average with the Axis bank car loan services.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 08, 2018
    • Axis Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I was getting more attractive interest rates from the other banks, so that was the reason I haven't got the car loan from the Axis bank. The customer support gave me good response in regards to my car loan application, but they couldn't match my requirement.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 08, 2018
    • Axis Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have postponed the car loan plan at present so that was the reason I haven't got the car loan from the axis bank. The customer support and the response was good with the axis bank. They never explained me about the interest rate about the car loan.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 08, 2018
    • Axis Bank Car Loan
      "Need Improvement"
      0.5 1.0/5 "Really Bad"
      I haven't got the axis bank car loan because, I was receiving the calls from them in regards to my car loan application. Their executives were calling me to take up the loan , so that was the reason I haven't got the car loan from the axis bank. when customer tells , he don't wants the calls back then they should not disturb.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 08, 2018
    • Axis Bank Car Loan
      "Need to be transparent"
      0.5 3.0/5 "Satisfactory"
      Initially the Axis bank promised that they will approve the loan amount of Rs,7,00,000 ,but they approved the loan amount Rs,5,40,000, which lead me in disappointing situation, so that was the reason I haven't got the car loan from the Axis bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 08, 2018
    • Axis Bank Car Loan
      "Need Improvement"
      0.5 1.0/5 "Really Bad"
      The product explanation was not good and they haven't fulfill the requirement and the executive is not up to the mark with the Axis bank. The service part need to be improved with the axis bank. The service has to be in a professional way from the axis bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 07, 2018
    • Axis Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I didn't got the car loan from the axis bank because the rate of interest which was offered by axis bank was high when compared with others banks, it would be good if they can reduce the interest rate as per the other banks. The customer support was good with the Axis bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 07, 2018
    • Axis Bank Car Loan
      "Good "
      0.5 5.0/5 "Blown Away!"
      I have the car loan with the Axis bank and the interest rate is around 9.65% and the customer service is good one for me. Every aspects are better one with the Axis bank. Disbursement also got happens on the immediate manner with the Axis bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 07, 2018
    • Axis Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      The axis bank was prompt in their response part and they have disbursed the car loan within 10days of time. The customer support is good with the axis bank. The requested loan amount has been approved and I am satisfied with it. The rate of interest is average when compared with other banks.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 06, 2018
    • Axis Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have got the car loan from the other bank, so that was the reason I haven't got the car loan from axis bank. The customer support of axis bank gave me average response. They need to be improve with their response part. The rate of interest and the charges are average with the Axis bank.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 06, 2018
    • Axis Bank Car Loan
      "Not satisfied"
      0.5 3.0/5 "Satisfactory"
      I have approached AXIS bank for my car loan . The Interest rate was bit high than HDFC bank so I have cancelled and taken with HDFC itself. The customer service and responses was up to the mark. My overall experience was not satisfactory so I would not recommend also.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 06, 2018
    • Axis Bank Car Loan
      "Very good"
      0.5 4.5/5 "Excellent!"
      I have approached AXIS bank for my car loan. The loan amount was 6.8 lakhs and the rate of Interest was very high than other banks. The tenure period was 7 years . The customer service and responses was up to the mark. My overall experience was very good and this bank is very much recommendable.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 06, 2018
    • Axis Bank Car Loan
      "Very good"
      0.5 4.0/5 "Great!"
      I have approached AXIS bank for my car loan . The loan amount I was 7 lakhs and the Interest rate was 8-9% which is average in the market . The customer service and responses was up to the mark. I have not submitted the documents since I have not finalized the card so I have not taken the loan here .My overall experience was very good.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Feb 06, 2018
    • Axis Bank Car Loan
      "Car loan from AXIS"
      0.5 3.0/5 "Satisfactory"
      I have taken a car loan from AXIS bank and the approved loan amount was 6.6 lakhs. The rate of interest was 8.5% with a monthly EMI of 10000. There was some processing fee and charge around 1500.There was Lot of miscommunication regarding the documents, they have not clearly mentioned the documents, and about the insurance.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 01, 2018
    • Axis Bank Car Loan
      "Overall no hassles"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from Axis bank. It was not a hassle to get the loan through. The paper work was smooth. I also got a good deal on the interest rate and charges. The after loan services are also good. The customer support team was helpful in the process.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 31, 2018
    • Axis Bank Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      It was a great experience with Axis Bank on car loan. I am satisfied with the rate of interest. I took around 9.5L with the interest rate of 8.5%. There was no issues. I have purchased PUV 300. The part payment and preclosure option is good. The documents are collected by the executive.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 25, 2018
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