If you really think about it, it's easier getting a loan for a car than a loan for bus fare!
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  • Axis Bank Car Loan Customer Care is Rated as "Great!" by 4307 Users

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    Car Loan BYTES FROM OUR KITCHEN
    rated 4.0/5.0 by 4307 users

    Axis Bank Car Loan Customer Care

    Axis Bank provides its customers with a 24/7 customer service so that grievances can be addressed at any time from anywhere. AXIS Bank Car loan customers can contact the customer care to resolve any problems they may incur or get answers to any queries they might have. Axis Bank gives customer care utmost importance and strives to ensure that customer satisfaction is at its highest level. The bank provides various avenues for customers to contact the bank.

    Axis Bank Online Submission

    You can submit your feedback, complaints or queries online on the Axis Bank website.

    Axis Bank Car Loan Toll-Free Numbers

    Axis Bank has a dedicated 24x7 customer care service. If you need to contact an Axis Bank representative, dial any one of the toll-free numbers listed below:

    • Toll-free number: 1800 209 5577
    • Toll-free number: 1800 103 5577
    • Customers outside India can dial +91-22-67987700 (This number is not toll free)

    For loan services, you can contact the bank between 9:00 a.m. and 9:00 p.m. on Monday to Saturday. National holidays are not included.

    Axis Bank Nodal Officer

    You can send and email directly to the Nodal Officer from the Axis Bank website. You can also download the grievance form and mail it to the following address:

    Mr. Ashok Ramakrishnan,

    Nodal Officer - Grievance Redressal,

    Axis Bank Ltd,

    NPCI, 5th Floor,

    Gigaplex, Plot No I.T.5, MIDC,

    Airoli Knowledge Park,

    Airoli, Navi Mumbai - 400 708.

    You can send a scanned image of the filled grievance form and send it to nodal.officer@axisbank.com.

    Apply for Car Loan Online

    Axis Bank Principal Nodal Officer

    If you are still not satisfied, you can contact the Principal Nodal Officer. You send an email directly on the Axis Bank website or download the form and post it to the following address:

    Mr. N. Krishnakumar,

    Senior Vice President & Head - Retail Banking Operations,

    Axis Bank Ltd., Corporate Office,

    Bombay Dyeing Mills Compound,

    Pandurang Budhkar Marg,

    Worli, Mumbai - 400 025

    Banking Ombudsman

    If you are still not satisfied with the resolution provided by Axis Bank, you can contact the Banking Ombudsman.

    Other Ways to Contact Axis Bank

    You can use the following contact information to contact Axis Bank through other ways if needed.

    Office/Agent Address Phone Fax
    Corporate Office Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025 +91-22-24252525/43252525 +91-22-24251800
    Registered Office Axis Bank Limited, ‘Trishul’, 3rd Floor, Opp. Samartheshwar Temple, Near Law Garden, Ellisbridge, Ahmedabad - 380 006 +91-79-66306161 +91-79-26409321
    Registrar and Transfer Agent M/s Karvy Computershare Private Limited Unit: Axis Bank Limited Karvy Selenium Tower B, Plot 31-32, Gachibowli, Financial District, Nanakramguda, Hyderabad - 500 032
    Company Secretary Shri Girish V. Koliyote Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025 +91-22-24252525/43252525 +91-22-24251800

    Axis Bank Car Loan Customer Care SMS Banking

    Contact SMS banking provided by Axis Bank round the clock. You will be kept up to date with your account. You need to send the specified keyword to +91 9717000002 or to 5676782.

    Axis Bank SMS Banking fees

    To avail Axis Bank SMS Banking facility, there is a quarterly fee of Rs.15 plus service tax.

    BankBazaar Finance app

    The largest online portal for all your banking needs, BankBazaar gives you the opportunity to apply for car loans online. Check your eligibility easily by providing a few crucial details about yourself and what you require. BankBazaar also has a mobile app that enables you to carry the banking world with you wherever you go. Compare car loans, calculate car loan EMI, find IFSC codes for different banks, and apply for it. You can download this app from Google Play Store.

    About Axis Bank

    The third largest private sector bank in India, Axis Bank has its origins dating back to 1993 when it was founded as UTI Bank. The bank, with its headquarters in Mumbai, branched out to 3,300 outlets and 13,003 ATMs. It offers a comprehensive suite of banking products and services to its customers in India and abroad. The bank has an international presence with 9 branches at locations abroad.

    Car Loan Reviews

    • Axis Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have applied for the car loan from Axis bank, my loan application was closed because i have taken a car loan from other bank. When it comes to customer service, it was good, they responded on time, the only issue was with the preclosure charges. The rate of interest was nominal when compared to other banks.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 18, 2017
    • Axis Bank Car Loan
      "Fast approval"
      0.5 5.0/5 "Blown Away!"
      My car loan was taken with Axis bank. They are providing good service and giving the best offers. They charged 5 % for pre closure which they didn't inform to me. It was on time and the process was very easy. Documentation process is very simple. The representative was very kind and helpful.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 17, 2017
    • Axis Bank Car Loan
      "Good customer service"
      0.5 4.0/5 "Great!"
      I have applied for the car loan from Axis bank, my loan application was closed because there was no requirement of loan as of now. When it comes to customer service, it was good and they responded on time. The rate of interest is very high when compared to all other banks.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 16, 2017
    • Axis Bank Car Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I have applied for the car loan from Axis bank, my loan application was closed because the rate of interest was high when compared to all other banks. Customer service part was fine, there was no issues with them, they gave a proper response and also followed up on time.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 16, 2017
    • Axis Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      My car loan application got closed due to some reasons, the Person who has collected my documents made delay in regards to car loan application The customer support was average with Axis bank. The rate of interest which they have offered was high when compared with others.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 16, 2017
    • Axis Bank Car Loan
      "Better banking"
      0.5 3.0/5 "Satisfactory"
      I have requested for a car loan from Axis bank.The loan amount is 6 lakhs i had requested,later dropped the plan,may in future i might apply from the same bank if they give good rate of interest.I feel rate of interest is little high in axis bank compared to others.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 16, 2017
    • Axis Bank Car Loan
      "Not satisfactory"
      0.5 2.0/5 "Expected more"
      The executive has didn't turn up to collect my documents, there was a delay. So i have processed with HDFC Bank. They need to improve the service and has to be more quick in collecting the documents.The rate of interest is nominal, offered me 9.5%
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 15, 2017
    • Axis Bank Car Loan
      "Not bad"
      0.5 3.0/5 "Satisfactory"
      I have approached AXIS Bank for my car loan . The rate of interest was 10% which was very high than other banks. The customer service ad responses was up to the mark. My overall experience was not bad and I would like to recommend to my friends and others.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 14, 2017
    • Axis Bank Car Loan
      "Average Service"
      0.5 2.5/5 "Just OK"
      I have approached AXIS bank for my car loan. The customer service and responses was satisfactory. SBI's benefits are really good than AXIS bank so I have cancelled my application here. The interest rate was 10% which was very high in the market so My overall experience was average here.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 14, 2017
    • Axis Bank Car Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have approached AXIS bank fir my car loan. They required certain documents for NRI which I could not provide so I have cancelled the application. The rate of interest was 155 which was very high for 5 lakhs SO My overall experience was satisfactory
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 14, 2017
    • Axis Bank Car Loan
      "Good"
      0.5 4.0/5 "Great!"
      I have approached AXIS bank for my car loan. The customer service and responses was satisfactory but I have cancelled the application since the car company executive said that they can do finance in house . The interest rate was 8.75 which was bit high than other banks . My overall experience was good here.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 14, 2017
    • Axis Bank Car Loan
      "Foreclosure option is costly."
      0.5 4.0/5 "Great!"
      Even though it was just an inquiry with Axis Bank in regards to my Car Loan, I got a good insight about the product, To start of their communication with me was good. But I felt their Rate of Interest was a little high and also their Foreclosure charges are high, I got a better deal from another Bank.
      Was this review helpful? 0
      , noida
      Reviewed on Nov 11, 2017
    • Axis Bank Car Loan
      "Best banking"
      0.5 5.0/5 "Blown Away!"
      I had applied for car loan with Axis bank.The loan had requested is eight lakhs.Rate of interest they had offered me is nominal compared to other banks.The executives had responded on time to share the status of the application.overall had a good experience.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 11, 2017
    • Axis Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      There was no proper response from AXIS for my car loan service they never called me from the date I applied for my loan there is no proper information have been provided from AXIS it was totally a good experience with AXIS for my car loan service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 11, 2017
    • Axis Bank Car Loan
      "Satisafctory"
      0.5 4.0/5 "Great!"
      I have my car loan with AXIS Bank . The loan process was not bad. The loan process was 6.5 lakhs and the interest rate was 8-9% which was average in the market. They have to improve their customer service and responses. They have sanctioned the loan amount and My experience was satisfactory .
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 10, 2017
    • Axis Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I had applied for a car loan with Axis bank.I had requested for eight lakhs.however banks has promised me to give 5.50 lakhs rate of interest they did not share it with me ,had collected documents its been almost two weeks,did not receive any communication about the status of the application not satisfied with service of the bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 10, 2017
    • Axis Bank Car Loan
      "Average service"
      0.5 1.5/5 "Bad"
      I had applied for a car loan with Axis bank.The loan amount is 10 lakhs.Rate of interest is 8.7% nominal as compared to others.The executives called me for documentation,unable to provide as i don't have a salary slip hence closed the application.
      Was this review helpful? 0
      , pune
      Reviewed on Nov 10, 2017
    • Axis Bank Car Loan
      "Customer's Friendly and hassle free"
      0.5 5.0/5 "Blown Away!"
      I am satisfied with AXIS bank, they gave me good service and offers. The executive who handled my car loan procedure they were very coordinative and gave me clear information. They fulfilled my need on time to purchase Wagon R car, I am happy about the interest rate of car loan.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 10, 2017
    • Axis Bank Car Loan
      "Its Best"
      0.5 5.0/5 "Blown Away!"
      I was opt for the used car, because of my financial issue. Hence I changed my mind and purchased used car through own source. I don't have issue with the AXIS, the bank is ready to sanction the car loan with good interest rate for the new car loans.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 09, 2017
    • Axis Bank Car Loan
      "Loan process should be faster"
      0.5 3.0/5 "Satisfactory"
      I was looking for immediate respone from AXIS bank for the car loan. But they have reached me very delay, bank have taken long time to get back. Even AXIS interest rate is also nominal as per the market. Because of that reason I took other source. I would like to suggest as soon as they received the request, AXIS should reach the customers.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 09, 2017
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