If you really think about it, it's easier getting a loan for a car than a loan for bus fare!
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  • HDFC Bank Car Loan Customer Care is Rated as "Excellent!" by 7222 Users

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    Promised Interest Rate

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    Car Loan BYTES FROM OUR KITCHEN
    rated 4.5/5.0 by 7222 users

    HDFC Bank Car Loan Customer Care

    HDFC offers car loans with up to 100% car financing. Customer of HDFC can get their car loans approved in 30 minutes. Car loans from HDFC can be availed for a flexible tenure of up to 7 years. The processing of car loans is quick and hassle-free. The bank also allows its customers to fast-track their loans.

    HDFC Car Loan

    In case of any complaints or queries regarding car loan, customers can follow the steps given below:

    Step 1 – Complaints/Feedback/Queries

    Email HDFC - HDFC allows its customers to send an email query online. When the customer selects the Email option, it opens a window that allows you to choose a query and replies within seconds. If customer is dissatisfied, it asks for additional information so that the bank can get back them with more information and clarity.

    Call HDFC – The HDFC registered website allows its car loan customers to call the customer care centre of their respective city. The number can be found by selecting the city you are looking for from a drop down list. The window then displays the respective number.

    Write to HDFC – HDFC car loan customers can also write in their queries or complaints at the below mailing address:

    HDFC Bank Ltd.,

    New Building; "A" Wing 2nd floor,

    26-A Narayan Properties,

    Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai - 400 072

    Visit HDFC bank branch – Car loan customers can also visit the respective branch to clear any doubts or enquire for any other information related to car loans. Addresses of various branches in various cities are also available on the bank website.

    Step 2 – Grievance Redressal

    Customers of HDFC car loan can also submit an online grievance redressal form with their complaint or feedback related to their car loan. It requires them to fill in some information online allowing the bank to answer the customer’s query or resolve the complaint.

    Step 3 – Principal Nodal Officer

    Customers can also reach out to the bank’s Principal Nodal Officer if the complaint is not sorted out through grievance redressal.

    Apply for Car Loan Online

    HDFC Car Loan Customer Care SMS

    HDFC customers can also enjoy the facility of SMS alerts. Through this service, they can check their account balance and get intimated in the event of a transaction in the account. Any customer who has a current or savings account with the bank can apply for this service.

    Registration Process for SMS Service:

    To avail the SMS alerts service, customers can register for the service in the following ways:

    ATM – Customers are required to swipe their Debit Card and select Mobile Registration, followed by Mobile Banking and then Registration. The ATM then prompts the customer to enter their mobile number for confirmation.

    Online – Customer can also register for the SMS facility by logging into HDFC online. Customers are required to select eServices on the website. The tab will give various options requiring the customer to enter user ID and mobile number to proceed.

    Branch – Customers can also visit the bank’s branch to activate the SMS services.

    BankBazaar Finance app

    The BankBazaar Finance app is available for download on all Android phones at the Google Play Store. The application gives access to the customer care numbers of the banks in which you hold accounts. Customers can enquire about car loan or any other related queries or obtain the HDFC Customer Care number from the app. Given below are some of the features of the app:

    • The app has a Personal Finance feature that helps you in tracking your credit card expenses and bank balance easily.
    • It is an extension of the BankBazaar website’s car loan comparison and application experience. These services can be accessed 24/7 on all days including weekends and public holidays through the app.
    • The app includes a feature that displays car loan eligibility. It also calculates the car loan EMI through its embedded Loan Car EMI Calculator.
    • Additionally, customers can read the latest news related to car loan products in India.
    • The BankBazaar Finance app also provides its customers the opportunity to avail attractive offers, deals, and discounts on financial products, including car loans.
    • The app can also be used to track the status of car loan application with a single click.

    About HDFC Bank

    HDFC Bank Limited is an Indian bank, headquartered in Mumbai. With over 90,421 employees, it is the country’s second-largest private sector lender. HDFC is a market leader in e-commerce and offers a number of products and services including retail banking, car loans, and other loans.

    Car Loan Reviews

    • HDFC Bank Car Loan
      "Approachable service"
      0.5 4.0/5 "Great!"
      The rate of interest with the bank is 9.1 %. As the rate of interest was high i thought not to take the loan for now from HDFC Bank. The service executive gave me good response at the time of the application. The follow up was also good and comfortable.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "Rate of intrest was high"
      0.5 2.0/5 "Expected more"
      The rate of interest with the bank is very high. The approved rate of interest was 9.75% which was not acceptable. The pre-closure and part payment was charging too high with HDFC.The customer service and response provided by HDFC Bank was very much satisfactory.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have applied for the car loan from HDFC bank, my loan application was closed because the loan amount which they were providing was not sufficient. They were providing loan for Rs 3 lakhs where as i require loan for 6 lakhs. Customer service part was good, they responded on time and regular follow ups was done. The rate of interest was nominal when compared to other banks.
      Was this review helpful? 0
      , delhi
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "High on ROI and charges"
      0.5 4.0/5 "Great!"
      The process was on time at HDFC Bank for the car loan. After I applied for the same they contacted me and informed me the details. The response was also good as they came over and collected the documents and disbursed the loan on time. The interest rate and charges was high. It was around 9%.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "Good customer service"
      0.5 5.0/5 "Blown Away!"
      I have applied for the car loan from HDFC bank, my loan application was closed because the rate of interest and processing fees were high, they also charged for individual insurance so i opted other bank to take the car loan. Customer service was good and they responded on time, they followed up correctly.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "Satisfactory & fast process"
      0.5 4.0/5 "Great!"
      I have taken a car loan from HDFC Bank and the banking services are good. The process was completed on time and I got the interest rate of around 8.5% and there was a nominal processing fee. The after loan services are convenient too and there are no hassles.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "Appochable for car loan "
      0.5 4.5/5 "Excellent!"
      Due to my personal reasons i was unable to go with HDFC bank. Infact HDFC bank is a good bank indeed. In future depending upon the rate of interest, I might apply for the loan with the same bank. They gave good response and good follow ups too . So this bank is very much recommendable to others.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      I am glad that HDFC Bank helped me in the process to get the car loan for the HYUNDAI I10 vehicle. I was comfortable with the rate of interest and processing charges. The process was also fast and I got the loan on time. The document collection was also quick.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "GOOD"
      0.5 5.0/5 "Blown Away!"
      It was a good customer service from the HDFC Bank side . The bank contacted me on time and delivered all the required information for the loan process . I already took the loan form the SBI as it was a faster process . So i did not opt for the from the loan process . It was a good experience i had with HDFC Bank .
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "Satisfactory & fast process"
      0.5 5.0/5 "Blown Away!"
      Maruti Suzuki Swift lxi is what I have got through the car loan with HDFC Bank. I got the loan within two days. I have got 95% of the vehicle value. The rate of interest was of 9.5% and the processing charges were waived off. The process for the loan is overall good.
      Was this review helpful? 0
      , moradabad
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      It was a good experience i received form the HDFC Bank for the car loan process . The customer service was good from the bank side . I submitted all the required documents for the loan process . The bank was not giving me a full approval so i did not take the loan i canceled it from my end .
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 18, 2017
    • HDFC Bank Car Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      My car loan process got approved and disbursed within 2 days of time. The customer support was prompt with HDFC bank, I never faced any hassle with HDFC bank car loan service. The required loan amount was been disbursed and I as satisfied with it. The rate of interest and thew charges are nominal with HDFC bank.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 17, 2017
    • HDFC Bank Car Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      The car loan service is excellent with HDFC bank, they have disbursed the car loan within a day time. The required loan amount has been given and I am satisfied with it. The rate of interest is as per the market. The processing fee and the charges were decent,but for the collection of documents they have charged Rs,1200 .
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 17, 2017
    • HDFC Bank Car Loan
      "Its Average"
      0.5 4.0/5 "Great!"
      I purchased Maruthi car has the on road price of around Rs.7.5 lakhs, I taken the car loan of Rs.7 lakhs, HDFC sanctioned 99% of loan without any hassle. Even they gave me some interest rate it was okay for me. Still my loan is running its one year to go.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 17, 2017
    • HDFC Bank Car Loan
      "Better"
      0.5 4.5/5 "Excellent!"
      I am having the car loan with the HDFC bank and the interest rate was around 8.5%, also the customer service is best one. The loan amount got disbursed within two days of time, also am really happy with the HDFC bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 17, 2017
    • HDFC Bank Car Loan
      "Need to improve customer service"
      0.5 2.0/5 "Expected more"
      I have requested for a car with Hdfc bank.They had offered 5 lakhs.The rate of interest is9.25% very high compared to other after applying i did not get nay calls from the bank hence closed the application and got the loan from ICICI bank.They need to improve the service of the bank.
      Was this review helpful? 0
      , nagpur
      Reviewed on Nov 16, 2017
    • HDFC Bank Car Loan
      "Best banking"
      0.5 5.0/5 "Blown Away!"
      I have requested for a car loan from a Hdfc bank.They immediately called me to share the details.the rate of interest is very high compared to other banks hence closed the application and got funds from a different bank.The website has got all information.
      Was this review helpful? 0
      , noida
      Reviewed on Nov 16, 2017
    • HDFC Bank Car Loan
      "Best service"
      0.5 4.0/5 "Great!"
      The HDFC bank was prompt in their response and they have approved the loan within the time period but the insurance amount has been deducted without my knowledge., The rate of interest and the charges are nominal with HDFC bank when compared with others. I am satisfied with the loan amount.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 16, 2017
    • HDFC Bank Car Loan
      "Good experience"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from HDFC Bank for a term of 2 years and i found that the rate of interest was nominal. I had no issues with the service that i had received and the process was a smooth one while getting the loan as well as during the term that i had the loan with them.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 16, 2017
    • HDFC Bank Car Loan
      "Quick response"
      0.5 4.0/5 "Great!"
      I have requested for a car loan with Hdfc bank.They had immediately responded on time.The rate of interest is nominal as compared to other banks.The service was excellent they had shared the complete details of the car loan product.The website is very easy to understand.
      Was this review helpful? 0
      , noida
      Reviewed on Nov 16, 2017
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