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  • HDFC Bank Car Loan Customer Care is Rated as "Excellent!" by 7540 Users

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    Car Loan BYTES FROM OUR KITCHEN
    rated 4.5/5.0 by 7540 users

    HDFC Bank Car Loan Customer Care

    HDFC offers car loans with up to 100% car financing. Customer of HDFC can get their car loans approved in 30 minutes. Car loans from HDFC can be availed for a flexible tenure of up to 7 years. The processing of car loans is quick and hassle-free. The bank also allows its customers to fast-track their loans.

    HDFC Car Loan

    In case of any complaints or queries regarding car loan, customers can follow the steps given below:

    Step 1 – Complaints/Feedback/Queries

    Email HDFC - HDFC allows its customers to send an email query online. When the customer selects the Email option, it opens a window that allows you to choose a query and replies within seconds. If customer is dissatisfied, it asks for additional information so that the bank can get back them with more information and clarity.

    Call HDFC – The HDFC registered website allows its car loan customers to call the customer care centre of their respective city. The number can be found by selecting the city you are looking for from a drop down list. The window then displays the respective number.

    Write to HDFC – HDFC car loan customers can also write in their queries or complaints at the below mailing address:

    HDFC Bank Ltd.,

    New Building; "A" Wing 2nd floor,

    26-A Narayan Properties,

    Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai - 400 072

    Visit HDFC bank branch – Car loan customers can also visit the respective branch to clear any doubts or enquire for any other information related to car loans. Addresses of various branches in various cities are also available on the bank website.

    Step 2 – Grievance Redressal

    Customers of HDFC car loan can also submit an online grievance redressal form with their complaint or feedback related to their car loan. It requires them to fill in some information online allowing the bank to answer the customer’s query or resolve the complaint.

    Step 3 – Principal Nodal Officer

    Customers can also reach out to the bank’s Principal Nodal Officer if the complaint is not sorted out through grievance redressal.

    Apply for Car Loan Online

    HDFC Car Loan Customer Care SMS

    HDFC customers can also enjoy the facility of SMS alerts. Through this service, they can check their account balance and get intimated in the event of a transaction in the account. Any customer who has a current or savings account with the bank can apply for this service.

    Registration Process for SMS Service:

    To avail the SMS alerts service, customers can register for the service in the following ways:

    ATM – Customers are required to swipe their Debit Card and select Mobile Registration, followed by Mobile Banking and then Registration. The ATM then prompts the customer to enter their mobile number for confirmation.

    Online – Customer can also register for the SMS facility by logging into HDFC online. Customers are required to select eServices on the website. The tab will give various options requiring the customer to enter user ID and mobile number to proceed.

    Branch – Customers can also visit the bank’s branch to activate the SMS services.

    BankBazaar Finance app

    The BankBazaar Finance app is available for download on all Android phones at the Google Play Store. The application gives access to the customer care numbers of the banks in which you hold accounts. Customers can enquire about car loan or any other related queries or obtain the HDFC Customer Care number from the app. Given below are some of the features of the app:

    • The app has a Personal Finance feature that helps you in tracking your credit card expenses and bank balance easily.
    • It is an extension of the BankBazaar website’s car loan comparison and application experience. These services can be accessed 24/7 on all days including weekends and public holidays through the app.
    • The app includes a feature that displays car loan eligibility. It also calculates the car loan EMI through its embedded Loan Car EMI Calculator.
    • Additionally, customers can read the latest news related to car loan products in India.
    • The BankBazaar Finance app also provides its customers the opportunity to avail attractive offers, deals, and discounts on financial products, including car loans.
    • The app can also be used to track the status of car loan application with a single click.

    About HDFC Bank

    HDFC Bank Limited is an Indian bank, headquartered in Mumbai. With over 90,421 employees, it is the country’s second-largest private sector lender. HDFC is a market leader in e-commerce and offers a number of products and services including retail banking, car loans, and other loans.

    Car Loan Reviews

    • HDFC Bank Car Loan
      "HDFC car loan"
      0.5 3.5/5 "Pretty good"
      I have taken a car loan from HDFC bank and the approved loan amount was 4.99 lakhs. The rate of interest was 8% flat. I have taken the tenure of 4 years.They have charges for paper work around 2500. And 19000 for GPS. They have forced me to take the GPS and a loan insurance of 3500.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 18, 2018
    • HDFC Bank Car Loan
      "HDFC car loan"
      0.5 4.0/5 "Great!"
      I have taken a car loan from HDFC bank and the approved loan amount was 5.40 lakhs. The rate of interest was 8.75%. First it was 8.25% and since the financial year got changed the interest got changed to 8.75%. The monthly emi is 11658 for tenure of 5 years .There was a processing fee of 4000.
      Was this review helpful? 0
      , kochi
      Reviewed on May 18, 2018
    • HDFC Bank Car Loan
      "Approachable for car loan"
      0.5 4.0/5 "Great!"
      I have taken a car loan from HDFC bank and the approved loan amount was 8 lakhs. The rate of interest was 9%. The monthly emi is 16750 for tenure of 5 years.There was a processing fee. They have taken a loan insurance of 6000 which was not mentioned and was taken from my loan amount.
      Was this review helpful? 0
      , silvassa
      Reviewed on May 16, 2018
    • HDFC Bank Car Loan
      "HDFC car loan , Easy approval"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from HDFC bank and the disbursed loan amount was 5 lakhs. The rate of interest was 9%. The monthly emi is 8100 for tenure of 7 years.There was a processing fee of 1500 and the loan got approved within 3 days. Easy procedure.
      Was this review helpful? 0
      , pathanamthitta
      Reviewed on May 16, 2018
    • HDFC Bank Car Loan
      "HDFC car loan"
      0.5 4.0/5 "Great!"
      I have taken a car loan from HDFC bank and the disbursed loan amount was 4.20 lakhs. The rate of interest was 9%. The monthly emi is 13300 for tenure of 3 years.There was a processing fee of 8000. Got the approval on time and there was no difficulty.
      Was this review helpful? 0
      , ahmednagar
      Reviewed on May 16, 2018
    • HDFC Bank Car Loan
      "HDFC car loan"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from HDFC bank and the approved loan amount was 4.68 lakhs. The rate of interest was13%. I have not done any negotiation with the bank. The monthly emi is 9560 for tenure of 5 years. The processing fee was 1500.It was an easy documentation process. The executives were very supportive.
      Was this review helpful? 0
      , surat
      Reviewed on May 16, 2018
    • HDFC Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The response part was quick and fast from the HDFC bank . They were about to approve the car loan , but I have denied it , due to some personal reason, other than that the car loan service was quite good from the HDFC bank. The car loan interest rates need to be reduced and they need approve it as per the customers requirement.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 16, 2018
    • HDFC Bank Car Loan
      "Fast approval"
      0.5 4.0/5 "Great!"
      I have taken a car loan from HDFC bank and the disbursed loan amount was6.8 lakhs. The rate of interest was 9%. The monthly emi is 14250 for tenure of 5 years.There was a processing fee of 4000. Got the approval within 4 days. Happy with their service as well.
      Was this review helpful? 0
      , patna
      Reviewed on May 15, 2018
    • HDFC Bank Car Loan
      " Approachable for car loan"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from HDFC bank and the approved loan amount was 3.73 lakhs. The rate of interest was 8.9%. The monthly emi is 7750 for tenure of 5 years.It was an easy documentation process. The executives were very supportive.
      Was this review helpful? 0
      , dehradun
      Reviewed on May 15, 2018
    • HDFC Bank Car Loan
      "Poor Follo up from the bank"
      0.5 1.0/5 "Really Bad"
      I applied for the Car Loan from HDFC bank online . The loan amount was 1.5 lakhs and the whole applications process was easy. There were no calls from bank, the loan was closed. The bank did not follow up regularly which was the main reason for cancellation of the loan.
      Was this review helpful? 0
      , srinagar
      Reviewed on May 15, 2018
    • HDFC Bank Car Loan
      "HDFC car loan"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from HDFC bank and the disbursed loan amount was 10.20 lakhs. The rate of interest was 9%. The monthly emi is 18000 for tenure of72 months.There was no processing fee with them.The documentation part was good.Good response as well.
      Was this review helpful? 0
      , roorkee
      Reviewed on May 15, 2018
    • HDFC Bank Car Loan
      "Fast approval from HDFC"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from HDFC bank and the approved loan amount was 5.85 lakhs. The rate of interest was 9%. The monthly emi is 12200 for tenure of 5 years.There was processing fee of 3500.The documentation part was good.Good response as well.
      Was this review helpful? 0
      , thrissur
      Reviewed on May 15, 2018
    • HDFC Bank Car Loan
      "Good experience"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from HDFC bank and the approved loan amount was 9 lakhs. The rate of interest was 9.05%.The monthly emi is 18705 for tenure of 5 years.There was processing fee. The documentation process was good. I got the loan on time.
      Was this review helpful? 0
      , chandrapur
      Reviewed on May 14, 2018
    • HDFC Bank Car Loan
      "Fast approval"
      0.5 4.5/5 "Excellent!"
      I have taken a car loan from HDFC bank and the approved loan amount was 7.06 lakhs. The rate of interest was 9%. The monthly emi is 14000 for tenure of 5 years.There was processing fee of 4000. Fast approval From HDFC bank end.
      Was this review helpful? 0
      , nagpur
      Reviewed on May 14, 2018
    • HDFC Bank Car Loan
      "Easy documentation with HDFC"
      0.5 4.0/5 "Great!"
      I have taken a car loan from HDFC bank and the approved loan amount was 4 lakhs. The rate of interest was 9%. he monthly emi is 12860 for tenure of 3 years.There was processing fee of 3200. Fast approval and the documentation was easy for the car loan.
      Was this review helpful? 0
      , chandigarh
      Reviewed on May 14, 2018
    • HDFC Bank Car Loan
      "Good response"
      0.5 4.0/5 "Great!"
      I have taken a car loan from HDFC bank and the approved loan amount was 4.6 lakhs. The rate of interest was 9%. I have negotiated with the bank to reduce the rate of interest but there was no change.The monthly emi is 14500 for tenure of 3 years.There was processing fee.
      Was this review helpful? 0
      , vellore
      Reviewed on May 14, 2018
    • HDFC Bank Car Loan
      "HDFC car loan"
      0.5 4.0/5 "Great!"
      I have taken a car loan from HDFC bank and the approved loan amount was 3 lakhs. The rate of interest was 9%. The monthly emi is 12402 for tenure of 36 months.The processing fee was around 4000 and the approval was on time. Documentation done well.
      Was this review helpful? 0
      , pune
      Reviewed on May 13, 2018
    • HDFC Bank Car Loan
      "HDFC bank car loan"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from HDFC bank and the approved loan amount was 3 lakhs. The rate of interest was 9.5%. The monthly emi is 6200 for tenure of 5 years.The processing fee was around 3000 and the approval was on time. Totally satisfied with HDFC.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 13, 2018
    • HDFC Bank Car Loan
      "HDFC car loan"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from HDFC bank and the approved loan amount was 3 lakhs. The rate of interest was 9%. Earlier it was 9.25% and reduced to 9% later.The monthly emi is 6593 for tenure of 5 years.The processing fee was 3500 for the approved loan amount.
      Was this review helpful? 0
      , srinagar
      Reviewed on May 13, 2018
    • HDFC Bank Car Loan
      "Car loan from HDFC"
      0.5 4.0/5 "Great!"
      I have taken a car loan from HDFC bank and the approved loan amount was 2.84 lakhs. The rate of interest was minimal. The monthly emi is 4907 for tenure of 5 years.The documentation process and response from the bank end was good.
      Was this review helpful? 0
      , faridabad
      Reviewed on May 13, 2018
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