If you really think about it, it's easier getting a loan for a car than a loan for bus fare!
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  • HDFC Bank Car Loan Customer Care is Rated as "Excellent!" by 7640 Users

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    Car Loan BYTES FROM OUR KITCHEN
    rated 4.5/5.0 by 7640 users

    HDFC Bank Car Loan Customer Care

    HDFC offers car loans with up to 100% car financing. Customer of HDFC can get their car loans approved in 30 minutes. Car loans from HDFC can be availed for a flexible tenure of up to 7 years. The processing of car loans is quick and hassle-free. The bank also allows its customers to fast-track their loans.

    HDFC Car Loan

    In case of any complaints or queries regarding car loan, customers can follow the steps given below:

    Step 1 – Complaints/Feedback/Queries

    Email HDFC - HDFC allows its customers to send an email query online. When the customer selects the Email option, it opens a window that allows you to choose a query and replies within seconds. If customer is dissatisfied, it asks for additional information so that the bank can get back them with more information and clarity.

    Call HDFC – The HDFC registered website allows its car loan customers to call the customer care centre of their respective city. The number can be found by selecting the city you are looking for from a drop down list. The window then displays the respective number.

    Write to HDFC – HDFC car loan customers can also write in their queries or complaints at the below mailing address:

    HDFC Bank Ltd.,

    New Building; "A" Wing 2nd floor,

    26-A Narayan Properties,

    Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai - 400 072

    Visit HDFC bank branch – Car loan customers can also visit the respective branch to clear any doubts or enquire for any other information related to car loans. Addresses of various branches in various cities are also available on the bank website.

    Step 2 – Grievance Redressal

    Customers of HDFC car loan can also submit an online grievance redressal form with their complaint or feedback related to their car loan. It requires them to fill in some information online allowing the bank to answer the customer’s query or resolve the complaint.

    Step 3 – Principal Nodal Officer

    Customers can also reach out to the bank’s Principal Nodal Officer if the complaint is not sorted out through grievance redressal.

    Apply for Car Loan Online

    HDFC Car Loan Customer Care SMS

    HDFC customers can also enjoy the facility of SMS alerts. Through this service, they can check their account balance and get intimated in the event of a transaction in the account. Any customer who has a current or savings account with the bank can apply for this service.

    Registration Process for SMS Service:

    To avail the SMS alerts service, customers can register for the service in the following ways:

    ATM – Customers are required to swipe their Debit Card and select Mobile Registration, followed by Mobile Banking and then Registration. The ATM then prompts the customer to enter their mobile number for confirmation.

    Online – Customer can also register for the SMS facility by logging into HDFC online. Customers are required to select eServices on the website. The tab will give various options requiring the customer to enter user ID and mobile number to proceed.

    Branch – Customers can also visit the bank’s branch to activate the SMS services.

    BankBazaar Finance app

    The BankBazaar Finance app is available for download on all Android phones at the Google Play Store. The application gives access to the customer care numbers of the banks in which you hold accounts. Customers can enquire about car loan or any other related queries or obtain the HDFC Customer Care number from the app. Given below are some of the features of the app:

    • The app has a Personal Finance feature that helps you in tracking your credit card expenses and bank balance easily.
    • It is an extension of the BankBazaar website’s car loan comparison and application experience. These services can be accessed 24/7 on all days including weekends and public holidays through the app.
    • The app includes a feature that displays car loan eligibility. It also calculates the car loan EMI through its embedded Loan Car EMI Calculator.
    • Additionally, customers can read the latest news related to car loan products in India.
    • The BankBazaar Finance app also provides its customers the opportunity to avail attractive offers, deals, and discounts on financial products, including car loans.
    • The app can also be used to track the status of car loan application with a single click.

    About HDFC Bank

    HDFC Bank Limited is an Indian bank, headquartered in Mumbai. With over 90,421 employees, it is the country’s second-largest private sector lender. HDFC is a market leader in e-commerce and offers a number of products and services including retail banking, car loans, and other loans.

    Car Loan Reviews

    • HDFC Bank Car Loan
      "good"
      0.5 4.0/5 "Great!"
      I have taken car loan with HDFC BANK and my loan experience was good. My loan amount is 400000 and interest rate is 10% and it is satisfactory.There is no hidden charges. I use to pay 11236 as EMI per month and tenure period is 3years. I am satisfied with customer service. Processing fee is 1% and it is nominal in the market.
      Was this review helpful? 0
      , new delhi
      Reviewed on Aug 12, 2018
    • HDFC Bank Car Loan
      "Excellent services"
      0.5 5.0/5 "Blown Away!"
      HDFC Bank has offered me a car loan and the process is really good. The process is fast and I got the loan on time. I am pretty happy with the customer services and response, so I not so keen about the interest rate which was around 9% for the tenure of five years.
      Was this review helpful? 1
      , pune
      Reviewed on Aug 11, 2018
    • HDFC Bank Car Loan
      "Good overall"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with HDFC Bank. The customer services and response is good and there are no hassles in the process. The rate of interest is of 10.3% which is on the higher side. The processing fees is also high. Else the documents was collected on time and processed.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Aug 11, 2018
    • HDFC Bank Car Loan
      "Satisfied with the service"
      0.5 5.0/5 "Blown Away!"
      It was a easy process with HDFC Bank and I received the car loan in three to four days. I had no issues as the executive came to me and the documents was collected. The rate of interest is very good and it is around 9% and the processing fees is nominal. The tenure is for five years. I have taken a Maruti Suzuki Swift and I got 80% of the loan.
      Was this review helpful? 1
      , pune
      Reviewed on Aug 11, 2018
    • HDFC Bank Car Loan
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      I have purchased a Mahindra Thar through HDFC Bank. The experience is good for the car loan. But due to lack of document submission from my end, there was a delay in ten days. The rate of interest is of 9.5% and the processing fee is zero. The tenure is for five years.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Aug 10, 2018
    • HDFC Bank Car Loan
      "Good. Can do better"
      0.5 3.0/5 "Satisfactory"
      My car loan is with HDFC Bank. The overall experience is okay. The agent was not up to the mark, he delayed the process of document collection and even after that the process for the loan was delay, I got the loan after one and half month. The rate of interest is around 9.7 to 9.8% and the processing charges is of 6k. I have purchased a used i20 card and the tenure is for five years.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Aug 10, 2018
    • HDFC Bank Car Loan
      "Process and customer services are good"
      0.5 4.0/5 "Great!"
      The customer services at HDFC Bank is really good. My experience is quite comfortable for the car loan and as of now there are no issues and the process and documentation is fine. I have taken a Tata Nexon. I got 100% loan of the ex-showroom price. The rate of interest is between 8 to 9% and there was a processing fee too.
      Was this review helpful? 1
      , mysore
      Reviewed on Aug 10, 2018
    • HDFC Bank Car Loan
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      I have purchased my Maruti Suzuki Wagon R through HDFC Bank. The process for the car loan is good and the documentation was taken on time and the loan disbursed on time too. The rate of interest is of 9% and the processing fee is taken from the loan, but I am not sure of the amount. The tenure is for five years.
      Was this review helpful? 3
      , guwahati
      Reviewed on Aug 09, 2018
    • HDFC Bank Car Loan
      "Services and process is good"
      0.5 5.0/5 "Blown Away!"
      I have my car loan with HDFC Bank. The customer services and response was on time and it was a good process. The EMI is also deducted from my account, but I have not got any notification about the deduction, though I am a customer of the bank. I have taken a Tata nexon. The rate of interest is around 11%.
      Was this review helpful? 1
      , anantapur
      Reviewed on Aug 09, 2018
    • HDFC Bank Car Loan
      "Good. But high on interest"
      0.5 5.0/5 "Blown Away!"
      I have taken my car loan with HDFC Bank and the process is good. The documentation is collected on time. I also got the loan without any delay. I have got 50% of the cost of the car. The rate of interest is of 9.5% which is high when compared to the other banks.
      Was this review helpful? 0
      , kanpur
      Reviewed on Aug 09, 2018
    • HDFC Bank Car Loan
      "Painful service"
      0.5 3.0/5 "Satisfactory"
      I have taken this car loan 1 year with HDFC. Its easy to get a loan. I have applied the loan amount of Rs. 5.30 lakhs. They have offered me a interest rate of 8.9%. I have charged a processing fee of 3%. I'm paying the EMI of 11,398. I have taken the tenure period of 5 years in which i have paid 1 year and 4 years to yet to pay the EMI. There are lots of hidden charges. Frequently they used to taken some amount.
      Was this review helpful? 6
      , bangalore
      Reviewed on Aug 01, 2018
    • HDFC Bank Car Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I also have a car loan with HDFC Bank. The process to get this loan was pretty easy. There was no documentation process as I am a customer of this bank already. The rate of interest and processing charges are not high as well. The loan was also as needed.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Aug 01, 2018
    • HDFC Bank Car Loan
      "Hassle free"
      0.5 5.0/5 "Blown Away!"
      HDFC Bank is overall good in the credit card offers. The customer support is good and there are no hassles in the banking. I am a existing customer and I am happy with the experience. The credit limit is good and there are good offers on the card.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Aug 01, 2018
    • HDFC Bank Car Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It has been a very good experience with them so far. The loan amount which they had provided had been good as well. The interest rate with them had been nominal and their staff responses had been good as well as their customer support had been helpful at times.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jul 31, 2018
    • HDFC Bank Car Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've taken a car loan from the HDFC bank. The loan amount was 5 lacs, I got the loan pretty early, I pre closed with in 2 years. The interest rate was in par the with the other banks available in the market. Overall it has been a good expereince.
      Was this review helpful? 3
      , ahmedabad
      Reviewed on Jul 27, 2018
    • HDFC Bank Car Loan
      "Interest rates are nominal"
      0.5 5.0/5 "Blown Away!"
      I have taken this card loan with HDFC in the month of February this year. I have got a loan amount of 4 lakhs approximately. Whatever the amount i have applied they have sanctioned the same. They have offered me a interest rate of 8.8%. I'm not remember about the processing fee. They have provided the on road price.
      Was this review helpful? 2
      , new delhi
      Reviewed on Jul 27, 2018
    • HDFC Bank Car Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      The overall experience with this car loan had been good where the loan amount which they had provided had been satisfactory as well. The interest rate with them had been nominal when compared with the market rate. Their customer support and the staff response had been good where there has been a good response.
      Was this review helpful? 5
      , chennai
      Reviewed on Jul 26, 2018
    • HDFC Bank Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken an used car loan from the HDFC bank and my loan experience was good, the loan amount was for Rs 2.5 lakhs with the rate of interest of 12% which is nominal rate. Customer service was good with HDFC bank and they followed up on time....
      Was this review helpful? 3
      , kochi
      Reviewed on Jul 23, 2018
    • HDFC Bank Car Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      The process in getting this loan had been smooth and simple where the loan amount which they had provided also had been satisfactory. The interest rate with them had been good when compared with the market rate. Their customer support also had been helpful at times.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jul 23, 2018
    • HDFC Bank Car Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I took a car loan from the HDFC bank for the car loan for an amount of 4 lakhs, I got the loan with in 2 days, I got the amount credited to the account. The interest rate was also normal. The whole application and the documentation was easy and it was hassle free too.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Jul 20, 2018
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