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  • HDFC Bank Car Loan Customer Care is Rated as "Excellent!" by 7764 Users

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    Promised Interest Rate

    Customer Service

    Responsiveness

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    HDFC Bank Car Loan Customer Care

    HDFC offers car loans with up to 100% car financing. Customer of HDFC can get their car loans approved in 30 minutes. Car loans from HDFC can be availed for a flexible tenure of up to 7 years. The processing of car loans is quick and hassle-free. The bank also allows its customers to fast-track their loans.

    HDFC Car Loan

    In case of any complaints or queries regarding car loan, customers can follow the steps given below:

    Step 1 – Complaints/Feedback/Queries

    Email HDFC - HDFC allows its customers to send an email query online. When the customer selects the Email option, it opens a window that allows you to choose a query and replies within seconds. If customer is dissatisfied, it asks for additional information so that the bank can get back them with more information and clarity.

    Call HDFC – The HDFC registered website allows its car loan customers to call the customer care centre of their respective city. The number can be found by selecting the city you are looking for from a drop down list. The window then displays the respective number.

    Write to HDFC – HDFC car loan customers can also write in their queries or complaints at the below mailing address:

    HDFC Bank Ltd.,

    New Building; "A" Wing 2nd floor,

    26-A Narayan Properties,

    Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai - 400 072

    Visit HDFC bank branch – Car loan customers can also visit the respective branch to clear any doubts or enquire for any other information related to car loans. Addresses of various branches in various cities are also available on the bank website.

    Step 2 – Grievance Redressal

    Customers of HDFC car loan can also submit an online grievance redressal form with their complaint or feedback related to their car loan. It requires them to fill in some information online allowing the bank to answer the customer’s query or resolve the complaint.

    Step 3 – Principal Nodal Officer

    Customers can also reach out to the bank’s Principal Nodal Officer if the complaint is not sorted out through grievance redressal.

    Apply for Car Loan Online

    HDFC Car Loan Customer Care SMS

    HDFC customers can also enjoy the facility of SMS alerts. Through this service, they can check their account balance and get intimated in the event of a transaction in the account. Any customer who has a current or savings account with the bank can apply for this service.

    Registration Process for SMS Service:

    To avail the SMS alerts service, customers can register for the service in the following ways:

    ATM – Customers are required to swipe their Debit Card and select Mobile Registration, followed by Mobile Banking and then Registration. The ATM then prompts the customer to enter their mobile number for confirmation.

    Online – Customer can also register for the SMS facility by logging into HDFC online. Customers are required to select eServices on the website. The tab will give various options requiring the customer to enter user ID and mobile number to proceed.

    Branch – Customers can also visit the bank’s branch to activate the SMS services.

    BankBazaar Finance app

    The BankBazaar Finance app is available for download on all Android phones at the Google Play Store. The application gives access to the customer care numbers of the banks in which you hold accounts. Customers can enquire about car loan or any other related queries or obtain the HDFC Customer Care number from the app. Given below are some of the features of the app:

    • The app has a Personal Finance feature that helps you in tracking your credit card expenses and bank balance easily.
    • It is an extension of the BankBazaar website’s car loan comparison and application experience. These services can be accessed 24/7 on all days including weekends and public holidays through the app.
    • The app includes a feature that displays car loan eligibility. It also calculates the car loan EMI through its embedded Loan Car EMI Calculator.
    • Additionally, customers can read the latest news related to car loan products in India.
    • The BankBazaar Finance app also provides its customers the opportunity to avail attractive offers, deals, and discounts on financial products, including car loans.
    • The app can also be used to track the status of car loan application with a single click.

    About HDFC Bank

    HDFC Bank Limited is an Indian bank, headquartered in Mumbai. With over 90,421 employees, it is the country’s second-largest private sector lender. HDFC is a market leader in e-commerce and offers a number of products and services including retail banking, car loans, and other loans.

    Car Loan Reviews

    • HDFC Bank Car Loan
      "AVERAGE"
      0.5 3.0/5 "Satisfactory"
      I have taken the used car loan with the HDFC BANK where the service is not that much satisfied added on that i have applied for the car loan which is for the used car. The rate of interest what they charges is 14% which is higher than others.
      Was this review helpful? 1
      , bangalore
      Reviewed on Dec 14, 2018
    • HDFC Bank Car Loan
      "Happy with the services"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan as well with HDFC Bank. The customer support and response is good. The loan amount is of five lakhs. The rate of interest and processing charges are normal too. The after loan services are also satisfactory. In all I am happy to bank with them.
      Was this review helpful? 2
      , new delhi
      Reviewed on Dec 13, 2018
    • HDFC Bank Car Loan
      "Good loan services"
      0.5 5.0/5 "Blown Away!"
      Probably they are charging 18% as a interest rate, I have purchased the car loan by last year. The loan amount was more than Rs. 3 lakhs. There is some processing fee. The dealer has done all the documentation process. I have got the loan in a couple of days. I have been paying the EMI of Rs. 6100. Total tenure period of the loan is 7 years.
      Was this review helpful? 2
      , guwahati
      Reviewed on Dec 12, 2018
    • HDFC Bank Car Loan
      "Interest rate should be economical"
      0.5 5.0/5 "Blown Away!"
      I got the auto loan from HDFC for Rs 2 lakhs again I have top up the car loan for Rs. 2 lakhs but I felt interest rate is not standard its quite high compared as others, the process was quick they have disbursed the amount to the dealer they delivered my car.
      Was this review helpful? 1
      , mysore
      Reviewed on Dec 10, 2018
    • HDFC Bank Car Loan
      "Excellent card"
      0.5 5.0/5 "Blown Away!"
      I have been holding HDFC credit card, there service is too good, they have charged me annual fee or not i have no idea, as i have not check that and i am happy with my credit limit they have given me up to 5,81,000 it is sufficient for me , they provide good offers in maximum products.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Dec 08, 2018
    • HDFC Bank Car Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      Even for the car loan HDFC bank is good, while I was buying Alto car, they have approved partial amt, the process was good. I approached the bank through dealer, the process was simpler but long back I taken the loan, interest rate and charges was okay for me.
      Was this review helpful? 2
      , chennai
      Reviewed on Dec 06, 2018
    • HDFC Bank Car Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this loan almost four or five years back and the experience has been quite good. The loan amount has been sufficient and the interest rate with them has been a bit high when compared with the market rate but it could be manageable. There has not been any sort of additional charges which has been made by them.
      Was this review helpful? 1
      , new delhi
      Reviewed on Dec 06, 2018
    • HDFC Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My car loan experience was good with HDFC bank, the process was smooth and i received my loan amount on time. Loan amount was sufficient and the rate of interest was nominal for this loan. Customer service was good and the tenure period for this loan is 3 years.
      Was this review helpful? 2
      , mumbai
      Reviewed on Dec 05, 2018
    • HDFC Bank Car Loan
      "Car loan fulfill my dream"
      0.5 4.0/5 "Great!"
      In 2016 i have purchased the car loan with HDFC. I bought the car loan around Rs. 7 lakhs, Every month o'm paying the EMI of Rs. 9300. I have chosen the tenure period of 7 years and I'm planning to pre-close the loan and i have to check that option is available or not. Car loan process was very good.
      Was this review helpful? 1
      , rajahmundry
      Reviewed on Dec 05, 2018
    • HDFC Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I took a car loan from the HDFC BANK. The agent came and collected documents got the loan with in few days.The loan amount was satisfactory. The whole process was smooth. The interest rate was normal when I took the loan. The tenure period is 5 year and i am happy with services .
      Was this review helpful? 2
      , hyderabad
      Reviewed on Dec 05, 2018
    • HDFC Bank Car Loan
      "Hassle free process"
      0.5 5.0/5 "Blown Away!"
      HDFC Bank is good overall in the car loan services. The rate of interest and processing charges are normal. The customer support and response was on time and the loan was also processed on time. The after loan services are good too. No hassles in all.
      Was this review helpful? 0
      , kolkata
      Reviewed on Dec 05, 2018
    • HDFC Bank Car Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      My car loan is with HDFC Bank and as always the process was smooth and easy. I got a good deal on the interest rate and charges. The after loan services are also good. The documentation was done on time and I got the loan as needed. Satisfactory overall.
      Was this review helpful? 0
      , chennai
      Reviewed on Dec 05, 2018
    • HDFC Bank Car Loan
      "GOOD"
      0.5 5.0/5 "Blown Away!"
      The process is easy to get the car loan with the HDFC BANK where i have got the loan amount within 2-3 hours. The loan amount is good they have given the amount which is sufficient also the rate of interest is of 8.8-8.9% which is nominal. Duration is for 5 years also the customer service is responsive.
      Was this review helpful? 1
      , mumbai
      Reviewed on Dec 04, 2018
    • HDFC Bank Car Loan
      "Best Service"
      0.5 4.5/5 "Excellent!"
      My car loan experience was good with HDFC bank, the process was smooth and i received my loan amount on time. Loan amount was sufficient and the rate of interest was nominal for this loan. Customer service was good and the tenure period for this loan is 3 years.
      Was this review helpful? 1
      , pune
      Reviewed on Dec 01, 2018
    • HDFC Bank Car Loan
      "Good experience"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with HDFC Bank and it was taken 2 years back. It is on going and the loan duration is 48 months. I have purchased a Hyundai car. The loan process was faster and immediate. I am happy with the interest and charges. They do have option for foreclosure.
      Was this review helpful? 4
      , noida
      Reviewed on Nov 29, 2018
    • HDFC Bank Car Loan
      "Good In Service"
      0.5 5.0/5 "Blown Away!"
      At the time of applying for a car loan with HDFC bank things were easy and good. Application was processed on time. The only thing i want HDFC to take care is their control options given on the toll free number. Whenever the toll free number is dialed i find it hard to reach to the option where i will be connected to the customer support executive The customer support option is not available on the front end itself. Apart from this HDFC services are good.
      Was this review helpful? 1
      , chennai
      Reviewed on Nov 29, 2018
    • HDFC Bank Car Loan
      "Good Card to use"
      0.5 3.0/5 "Satisfactory"
      I have my credit card approved with HDFC bank and the experience was good, i received my credit card within 7-8 days. Rs 1000 has to be paid as an annual fee. I use this credit card for multipurpose but this credit card is not accepted on all the places. Credit limit is sufficient in this credit card.
      Was this review helpful? 2
      , chennai
      Reviewed on Nov 29, 2018
    • HDFC Bank Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      My car loan experience was good with HDFC bank, the loan amount was based on my requirement and the rate of interest was nominal when compared to others. Customer service was good and they responded on time. The tenure period for this loan is 5 years.
      Was this review helpful? 1
      , coimbatore
      Reviewed on Nov 29, 2018
    • HDFC Bank Car Loan
      "Average"
      0.5 4.0/5 "Great!"
      My credit card was taken with HDFC BANK , i am holding this card for past 3month . The process was good but the card was delayed it took week to reach . There is joining fee at the time of getting the card but there is no waive off option . Benefits were good reward point and cash back .
      Was this review helpful? 2
      , ahmedabad
      Reviewed on Nov 28, 2018
    • HDFC Bank Car Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I have taken the card loan with the HDFC BANK from past two years where the loan amount is sufficient added on that the They have provided the 90% of the amount. The rate of interest is with the best price. The process is very simple to get the loan.
      Was this review helpful? 3
      , new delhi
      Reviewed on Nov 28, 2018
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