If you really think about it, it's easier getting a loan for a car than a loan for bus fare!
  • HDFC Bank Car Loan Customer Care is Rated as "Excellent!" by 7906 Users

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    Car Loan BYTES FROM OUR KITCHEN

    HDFC Bank Car Loan Customer Care

    HDFC offers car loans with up to 100% car financing. Customer of HDFC can get their car loans approved in 30 minutes. Car loans from HDFC can be availed for a flexible tenure of up to 7 years. The processing of car loans is quick and hassle-free. The bank also allows its customers to fast-track their loans.

    HDFC Car Loan

    In case of any complaints or queries regarding car loan, customers can follow the steps given below:

    Step 1 – Complaints/Feedback/Queries

    Email HDFC - HDFC allows its customers to send an email query online. When the customer selects the Email option, it opens a window that allows you to choose a query and replies within seconds. If customer is dissatisfied, it asks for additional information so that the bank can get back them with more information and clarity.

    Call HDFC – The HDFC registered website allows its car loan customers to call the customer care centre of their respective city. The number can be found by selecting the city you are looking for from a drop down list. The window then displays the respective number.

    Write to HDFC – HDFC car loan customers can also write in their queries or complaints at the below mailing address:

    HDFC Bank Ltd.,

    New Building; "A" Wing 2nd floor,

    26-A Narayan Properties,

    Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai - 400 072

    Visit HDFC bank branch – Car loan customers can also visit the respective branch to clear any doubts or enquire for any other information related to car loans. Addresses of various branches in various cities are also available on the bank website.

    Step 2 – Grievance Redressal

    Customers of HDFC car loan can also submit an online grievance redressal form with their complaint or feedback related to their car loan. It requires them to fill in some information online allowing the bank to answer the customer’s query or resolve the complaint.

    Step 3 – Principal Nodal Officer

    Customers can also reach out to the bank’s Principal Nodal Officer if the complaint is not sorted out through grievance redressal.

    HDFC Car Loan Customer Care SMS

    HDFC customers can also enjoy the facility of SMS alerts. Through this service, they can check their account balance and get intimated in the event of a transaction in the account. Any customer who has a current or savings account with the bank can apply for this service.

    City-wise phone numbers for car loan services

    For car loans, the phone banking services are available on all days including bank holidays and Sundays between 8:00 a.m. to 8:00 p.m.

    City Phone number
    Ahmedabad 079-61606161
    Bangalore 080-61606161
    Chandigarh 0172-6160616
    Chennai 044-61606161
    Cochin 0484-6160616
    Delhi and NCR 011-61606161
    Hyderabad 040-61606161
    Indore 0731-6160616
    Jaipur 0141-6160616
    Kolkata 033-61606161
    Lucknow 0522-6160616
    Mumbai 020-616061
    Pune 020-616061

    Registration Process for SMS Service:

    To avail the SMS alerts service, customers can register for the service in the following ways:

    Mobile: From your mobile number registered with the bank, send an SMS to 5676712. Use the format REGISTER <Custid> <Last 5 digits of A/C no.>. This will get your number instantly registered for the SMS banking facility.

    ATM – At the ATM, enter your unique ATM pin. On the home page, select the ‘More Options’ tab. Start the registration process for SMS banking.

    Online – Customers can also register for the SMS facility by logging into HDFC online. On the NetBanking page, login using the Customer ID and IPIN. Select ‘SMS Banking’ registration. Fill in all the required information.

    Branch – Customers can also visit the bank’s branch to activate the SMS services. They can download the form for SMS banking registration, fill, sign, and submit it at any of the nearest HDFC Bank branches.

    Listed below are some of the transactions that can be done using the SMS banking facility:

    Transaction SMS Keywords SMS Format
    Mini statement Txn Txn <Last 5 digit A/c No.>
    Balance enquiry Bal Bal <Last 5 digit A/c No.>
    Account statement Stm Stm <Last 5 digit A/c No.>
    Cheque book request Chq Chq <Last 5 digit A/c No.>
    Cheque payment status Cst <6 digit Chq no.> Cst <6 digit Chq no.><Last 5 digit A/c No.>
    Stop cheque payment Stp <6 digit Chq no.> Stp <6 digit Chq no.><Last 5 digit A/c No.>

    BankBazaar Finance app

    The BankBazaar Finance app is available for download on all Android phones at the Google Play Store. The application gives access to the customer care numbers of the banks in which you hold accounts. Customers can enquire about car loan or any other related queries or obtain the HDFC Customer Care number from the app. Given below are some of the features of the app:

    • The app has a Personal Finance feature that helps you in tracking your credit card expenses and bank balance easily.
    • It is an extension of the BankBazaar website’s car loan comparison and application experience. These services can be accessed 24/7 on all days including weekends and public holidays through the app.
    • The app includes a feature that displays car loan eligibility. It also calculates the car loan EMI through its embedded Loan Car EMI Calculator.
    • Additionally, customers can read the latest news related to car loan products in India.
    • The BankBazaar Finance app also provides its customers the opportunity to avail attractive offers, deals, and discounts on financial products, including car loans.
    • The app can also be used to track the status of car loan application with a single click.

    About HDFC Bank

    HDFC Bank Limited is an Indian bank, headquartered in Mumbai. With over 90,421 employees, it is the country’s second-largest private sector lender. HDFC is a market leader in e-commerce and offers a number of products and services including retail banking, car loans, and other loans.

    Car Loan Reviews

    • HDFC Bank Car Loan
      "There is so much hidden charges which they need to reduce "
      0.5 1.0/5 "Really Bad"
      My car loan was taken with HDFC BANK . I am not happy with services and there is no hidden charges with this bank . I applied for 4.3 lakh but i just got 396000 this is very disappointing i do not know where the rest of money they deduct , when i ask to customer support i did not got reply from them .
      Was this review helpful? 0
      , agra
      Reviewed on Mar 25, 2019
    • HDFC Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I had taken HDFC BANK car loan . I applied for 7.2 lakh but i just got 6.6 lakh and i am fine with this loan amount . There were no hidden charges with this bank . They charge for GPS also . The rate of interest is 9.35% and it is very nominal . The tenure period is 7 year .
      Was this review helpful? 0
      , bilaspur
      Reviewed on Mar 25, 2019
    • HDFC Bank Car Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have applied for HDFC Bank Car Loan.The rate of interest was nominal and the processing fee was also nominal . I have not faced any issiues on submitting the documents .The loan amt was sufficient and i have received loan amt on time .I ahve choosed HDFC Bank Car Loan since i am a Regular customer of HDFC Bank .The Overall Service is Good.
      Was this review helpful? 0
      , ahmednagar
      Reviewed on Mar 25, 2019
    • HDFC Bank Car Loan
      "Good Service"
      0.5 3.0/5 "Satisfactory"
      I have applied for HDFC Bank Car Loan .I have not yet faced any issues .The only issue was i have not received any calls frequently .Not yet received any proper information related to car loan .The rate of interest was nominal and the processing fee was also nominal .The loan amount got sanctioned on time and the loan amount was sufficient as well .The overall service is good.
      Was this review helpful? 0
      , greater noida
      Reviewed on Mar 25, 2019
    • HDFC Bank Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have choosed HDFC Bank Car Loan since got only HDFC Bank offer .The rate of interest and processing fee was nominal .I have not faced any issues till now .The loan amount got on time and the loan amount was sufficient as well .The agent clealry explained the process of the loan as well .The Overall Service was Good and satisfactory as well.
      Was this review helpful? 0
      , thiruvananthapuram
      Reviewed on Mar 25, 2019
    • HDFC Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been holding my car loan with HDFC bank previously,they gave me loan amount based on the vehicle price,and the rate of interest they have charged me was nominal,and even they have charged me processing fee which was okay,now i have closed this loan.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Mar 23, 2019
    • HDFC Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The loan amount was satisfactory, I pay an EMI on time. The tenure period is for good . Overall it was a very good loan experience e with the HDFC .It was a super fast loan experience. I took a car Loan from the HDFC BANK . The whole loan process was easy and super fast.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 23, 2019
    • HDFC Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding my car loan with HDFC bank for an while,The loan amount which they have given me was sufficient,they have given me loan on basis of my requirement,and the rate of interest they have charged me nominal, and the processing fee they have charged or not i have no idea,still this loan is running.
      Was this review helpful? 2
      , chennai
      Reviewed on Mar 15, 2019
    • HDFC Bank Car Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this Car loan a long time back and the experience i had with them was quite good. The loan amount was sufficient and the interest rate with them has been nominal as well. There has not been any extra charges which they had made and the customer support team of them has been helpful.
      Was this review helpful? 2
      , gurgaon
      Reviewed on Mar 14, 2019
    • HDFC Bank Car Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this loan a long time back and the process in getting this loan was pretty good. The loan amount which they had provided was sufficient and the interest rate with them has been quite nominal as well. Even their customer support team has been pretty much helpful.
      Was this review helpful? 1
      , bangalore
      Reviewed on Mar 12, 2019
    • HDFC Bank Car Loan
      "easy disbursement"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from Hdfc Bank. The loan amount was Rs. 4 lakhs. They have provided door step service for the documentation collection its really good. They Have disbursed the loan amount to the dealer on committed on time.I am happy with the rate of interest 9.40%. I have taken a car model Tata Tigior xt.
      Was this review helpful? 1
      , ghaziabad
      Reviewed on Mar 11, 2019
    • HDFC Bank Car Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      I had taken this loan a long time and it was offered through my company. The process in getting the loan was pretty easy and the loan amount which they had provided was sufficient. The interest rate and the charges with them has been as per the market rate and they had not taken any extra charges.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Mar 11, 2019
    • HDFC Bank Car Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I have been holding my car loan with HDFC bank.The loan amount which they have charged me was sufficient,and the rate of interest they have charged me was nominal , like they have charged me which was nominal, and they have charged me processing fee or not i do not remember now.
      Was this review helpful? 0
      , guwahati
      Reviewed on Mar 11, 2019
    • HDFC Bank Car Loan
      "GOOD"
      0.5 4.0/5 "Great!"
      I have previously taken the car loan with the HDFC BANK but the documentations was too much and the process of getting the car loan was good. They have provided the loan amount which was nominal added on that the rate of interest was nominal with this loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 10, 2019
    • HDFC Bank Car Loan
      "Good comfortable loan"
      0.5 4.0/5 "Great!"
      I find it a big Communication gap between me and HDFC customer care people .When i applied for a car loan in HDFC. They took a little extra days rather than normal time for sanctioning . I purchased the HYUNDAI EON 2017 model .Rate Of Interest is very comfortable,
      Was this review helpful? 0
      , gurgaon
      Reviewed on Mar 09, 2019
    • HDFC Bank Car Loan
      "Good"
      0.5 4.0/5 "Great!"
      my experience was good with HDFC four wheeler insurance. I opened last 6 month my four wheeler and no claim just now i am not aware the premium amount for this insurance there is no claim experience so for and i am happy with hdfc insurance for my four wheeler.
      Was this review helpful? 1
      , gurgaon
      Reviewed on Mar 08, 2019
    • HDFC Bank Car Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      The experience i had with this loan was quite good and the process did not took much time as well. The loan amount which they had provided has been sufficient and the interest rate with them has been nominal when compared with the other banks. There has not been any sort of extra charges which they had made as well.
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 08, 2019
    • HDFC Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I had previously taken my car loan with HDFC bank ,now i have done top up with other bank, The loan which they have given me was sufficient, and the rate of interest they have charged me was nominal, and the processing fee they have charged me was nominal.Their service was good.
      Was this review helpful? 0
      , pune
      Reviewed on Mar 08, 2019
    • HDFC Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I was in a need of car loan and I had applied with HDFC Bank. The application was processed on a quick note. Earlier there was a delay as I have submitted the documents. The bank had sanctioned my loan in few days. The rate of interest is fine and compare to other banks its reasonable.
      Was this review helpful? 0
      , sibsagar
      Reviewed on Mar 07, 2019
    • HDFC Bank Car Loan
      "Good experience"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan in HDFC BANK and it was preclosed. They are charged 3% on the outstanding principal amount and the process was simple. The charges are good and nominal. I have purchased a Datsun Goplus and made some down payment remaining 90% was provided by the bank. The document procedure was simple.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 07, 2019
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