If you really think about it, it's easier getting a loan for a car than a loan for bus fare!
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  • HDFC Bank Car Loan Customer Care is Rated as "Excellent!" by 7695 Users

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    HDFC Bank Car Loan Customer Care

    HDFC offers car loans with up to 100% car financing. Customer of HDFC can get their car loans approved in 30 minutes. Car loans from HDFC can be availed for a flexible tenure of up to 7 years. The processing of car loans is quick and hassle-free. The bank also allows its customers to fast-track their loans.

    HDFC Car Loan

    In case of any complaints or queries regarding car loan, customers can follow the steps given below:

    Step 1 – Complaints/Feedback/Queries

    Email HDFC - HDFC allows its customers to send an email query online. When the customer selects the Email option, it opens a window that allows you to choose a query and replies within seconds. If customer is dissatisfied, it asks for additional information so that the bank can get back them with more information and clarity.

    Call HDFC – The HDFC registered website allows its car loan customers to call the customer care centre of their respective city. The number can be found by selecting the city you are looking for from a drop down list. The window then displays the respective number.

    Write to HDFC – HDFC car loan customers can also write in their queries or complaints at the below mailing address:

    HDFC Bank Ltd.,

    New Building; "A" Wing 2nd floor,

    26-A Narayan Properties,

    Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai - 400 072

    Visit HDFC bank branch – Car loan customers can also visit the respective branch to clear any doubts or enquire for any other information related to car loans. Addresses of various branches in various cities are also available on the bank website.

    Step 2 – Grievance Redressal

    Customers of HDFC car loan can also submit an online grievance redressal form with their complaint or feedback related to their car loan. It requires them to fill in some information online allowing the bank to answer the customer’s query or resolve the complaint.

    Step 3 – Principal Nodal Officer

    Customers can also reach out to the bank’s Principal Nodal Officer if the complaint is not sorted out through grievance redressal.

    Apply for Car Loan Online

    HDFC Car Loan Customer Care SMS

    HDFC customers can also enjoy the facility of SMS alerts. Through this service, they can check their account balance and get intimated in the event of a transaction in the account. Any customer who has a current or savings account with the bank can apply for this service.

    Registration Process for SMS Service:

    To avail the SMS alerts service, customers can register for the service in the following ways:

    ATM – Customers are required to swipe their Debit Card and select Mobile Registration, followed by Mobile Banking and then Registration. The ATM then prompts the customer to enter their mobile number for confirmation.

    Online – Customer can also register for the SMS facility by logging into HDFC online. Customers are required to select eServices on the website. The tab will give various options requiring the customer to enter user ID and mobile number to proceed.

    Branch – Customers can also visit the bank’s branch to activate the SMS services.

    BankBazaar Finance app

    The BankBazaar Finance app is available for download on all Android phones at the Google Play Store. The application gives access to the customer care numbers of the banks in which you hold accounts. Customers can enquire about car loan or any other related queries or obtain the HDFC Customer Care number from the app. Given below are some of the features of the app:

    • The app has a Personal Finance feature that helps you in tracking your credit card expenses and bank balance easily.
    • It is an extension of the BankBazaar website’s car loan comparison and application experience. These services can be accessed 24/7 on all days including weekends and public holidays through the app.
    • The app includes a feature that displays car loan eligibility. It also calculates the car loan EMI through its embedded Loan Car EMI Calculator.
    • Additionally, customers can read the latest news related to car loan products in India.
    • The BankBazaar Finance app also provides its customers the opportunity to avail attractive offers, deals, and discounts on financial products, including car loans.
    • The app can also be used to track the status of car loan application with a single click.

    About HDFC Bank

    HDFC Bank Limited is an Indian bank, headquartered in Mumbai. With over 90,421 employees, it is the country’s second-largest private sector lender. HDFC is a market leader in e-commerce and offers a number of products and services including retail banking, car loans, and other loans.

    Car Loan Reviews

    • HDFC Bank Car Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It has been a good experience i had with this car loan and the process has been easy in getting this loan. The loan amount which they had provided had been satisfactory and the interest rate with them has also been nominal when compared with the market rate. There has been some processing fee which they had charged and there has not been any sort of additional charges which had been made by them.
      Was this review helpful? 4
      , pune
      Reviewed on Oct 12, 2018
    • HDFC Bank Car Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It has been a very good experience i had with this Car loan and the loan amount which they had provided had been satisfactory and has been sufficient. It was a fast process and did not took any delay in the disbursement, the interest rate with them has also been nominal when compared with the market rate. It has been a hassle free experience overall.
      Was this review helpful? 2
      , bangalore
      Reviewed on Oct 09, 2018
    • HDFC Bank Car Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      I had a good experience by purchasing the car loan from the HDFC BANK. The loan amount what they have offered is sufficient and it is 5lakhs and the rate of interest is 9% approximately. The duration is for 5 years to repay the loan where i am paying it through auto dept from account.
      Was this review helpful? 2
      , new delhi
      Reviewed on Oct 08, 2018
    • HDFC Bank Car Loan
      "Best Financial Service"
      0.5 5.0/5 "Blown Away!"
      I have taken car loan form the Hdfc bank and they are giving good service . They have given nominal rate of interest which am satisfied with it .They instantly responded very well and approved the loan instantly . Overall satisfied with the my car loan from the HDFC BANK .
      Was this review helpful? 4
      , chennai
      Reviewed on Oct 07, 2018
    • HDFC Bank Car Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      The experience i had with this Car Loan had been good where they had given me a good service. The loan amount which they had given has been sufficient and the interest rate has been nominal when compared with the market rate. There has been some nominal charges made by them and their customer support also had been good as well.
      Was this review helpful? 6
      , kolkata
      Reviewed on Oct 05, 2018
    • HDFC Bank Car Loan
      "Satisfied"
      0.5 4.5/5 "Excellent!"
      HDFC Bank is good overall in the car loan services. The loan amount is of three lakhs and they are very transparent in the details. The rate of interest and processing charges are normal. There is a part payment options but there are no charges taken for it.
      Was this review helpful? 3
      , gurgaon
      Reviewed on Oct 05, 2018
    • HDFC Bank Car Loan
      "GOOD"
      0.5 5.0/5 "Blown Away!"
      It is an excellent service provided by the HDFC BANK. The process is quick to get the loan. I have taken for the new car and i got the loan for on road road price and the rate of interest is 9% and it is nominal. Duration is for 5 years and i pay for monthly auto debit.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Oct 03, 2018
    • HDFC Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I Have taken Car loan from Hdfc bank , The rate of interest which they have given which is high . There is processing fees is nominal one . There customer representative explained the terms and conditions .They have instantly approved the loan which took 4 days .
      Was this review helpful? 4
      , new delhi
      Reviewed on Oct 03, 2018
    • HDFC Bank Car Loan
      "Worst Bank with Worst service ever "
      0.5 0.5/5 "Unacceptable"
      I hv classic saving account in hdfc bank with dedicated banker, I am always kee fund in my account 10lac+When I applied for a used car loan of rs 3lac they harassed me alot and finally after so much fight by me they disbursed my loan with conditions like you have to install GPS in 18000 and mrkt cost is 2000..
      Was this review helpful? 5
      , new delhi
      Reviewed on Oct 03, 2018
    • HDFC Bank Car Loan
      "GOOD CARD"
      0.5 4.0/5 "Great!"
      HDFC credit card too i m using i dont have idea about annual fee they charge and i am not much satisfied with my credit limits as i had expected a bit higher but i didnt got as per my expectation , customer support team service is also good and there service is running smoothly and this card is multiple use only.
      Was this review helpful? 4
      , bangalore
      Reviewed on Oct 01, 2018
    • HDFC Bank Car Loan
      "AVERAGE"
      0.5 3.0/5 "Satisfactory"
      My car loan was taken with HDFC BANK , the tenure period was 3year and rate of interest was nominal with this bank compare to other . There is no processing fee and loan amount what i got through this bank is very much satisfactory . So far it has been good experience with this bank .
      Was this review helpful? 2
      , chennai
      Reviewed on Oct 01, 2018
    • HDFC Bank Car Loan
      "Best Service"
      0.5 4.5/5 "Excellent!"
      I have taken a new car loan with HDFC bank and my experience was good, the loan amount was for Rs 3 lacs with nominal interest rate when compared to others. Customer service was good and they followed up on time . The tenure period for this loan is 5 years.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Oct 01, 2018
    • HDFC Bank Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      My experience was good with HDFC bank for car loan, the loan amount was based on my requirement and the rate of interest was nominal when compared to others. Customer service was good and they responded on time. The tenure period for this loan is 5 years.
      Was this review helpful? 2
      , vadodara
      Reviewed on Oct 01, 2018
    • HDFC Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My experience was good with HDFC bank for car loan, the process was smooth and i received my loan amount on time. Customer service was good with this bank and they followed up on time. Tenure period for this loan is 7 years out of which 3 years already completed.
      Was this review helpful? 8
      , ghaziabad
      Reviewed on Sep 27, 2018
    • HDFC Bank Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with HDFC bank and my experience was good, the loan amount was for Rs 10 lacs with nominal interest when compared to others. Customer service was good and they followed up on time. My loan was approved on the on-road price and the tenure period for this loan is 3 years.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 25, 2018
    • HDFC Bank Car Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've taken a car loan from the HDFC bank. The loan amount was 217000 and the interest rate was high. I applied for the loan at the showroom. They processed the loan with in 3 days and it was a fast and hassle free process.
      Was this review helpful? 8
      , faridabad
      Reviewed on Sep 19, 2018
    • HDFC Bank Car Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My car loan was taken with HDFC bank 1 year back.The loan amount was 7 lakhs and rate of interest was satisfactory .The tenure period was 3 years . There is no processing fee and the loan was good.. There is no issues faced and the whole process was smooth.
      Was this review helpful? 6
      , new delhi
      Reviewed on Sep 15, 2018
    • HDFC Bank Car Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      The experience with this Car Loan had been very good and the loan amount which they had provided also had been good as well. The interest rate with them has been good as well and when compared with the market rate. The customer support of them also had been responsive and there has not been any sort of hassles faced with their services.
      Was this review helpful? 5
      , hyderabad
      Reviewed on Sep 12, 2018
    • HDFC Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      It was a fine experience with HDFC bank for car loan, the process was quite long and it took 20 days to receive the loan. The loan amount was for Rs 7.1 lacs with nominal interest rate and the tenure period of 5 years. Customer service was good and they followed up on time.
      Was this review helpful? 3
      , gulbarga
      Reviewed on Sep 12, 2018
    • HDFC Bank Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      The application process was smooth, it took 1 week to receive the loan amount, i have taken a car loan with HDFC bank and it was a good experience. The loan amount was for Rs 4 lacs for 5 years with nominal interest rate. Customer service was good and they followed up on time.
      Was this review helpful? 1
      , new delhi
      Reviewed on Sep 12, 2018
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