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  • HDFC Bank Car Loan Customer Care is Rated as "Excellent!" by 7407 Users
    Car Loan BYTES FROM OUR KITCHEN
    rated 4.5/5.0 by 7407 users

    HDFC Bank Car Loan Customer Care

    HDFC offers car loans with up to 100% car financing. Customer of HDFC can get their car loans approved in 30 minutes. Car loans from HDFC can be availed for a flexible tenure of up to 7 years. The processing of car loans is quick and hassle-free. The bank also allows its customers to fast-track their loans.

    HDFC Car Loan

    In case of any complaints or queries regarding car loan, customers can follow the steps given below:

    Step 1 – Complaints/Feedback/Queries

    Email HDFC - HDFC allows its customers to send an email query online. When the customer selects the Email option, it opens a window that allows you to choose a query and replies within seconds. If customer is dissatisfied, it asks for additional information so that the bank can get back them with more information and clarity.

    Call HDFC – The HDFC registered website allows its car loan customers to call the customer care centre of their respective city. The number can be found by selecting the city you are looking for from a drop down list. The window then displays the respective number.

    Write to HDFC – HDFC car loan customers can also write in their queries or complaints at the below mailing address:

    HDFC Bank Ltd.,

    New Building; "A" Wing 2nd floor,

    26-A Narayan Properties,

    Chandivali Farm Road,

    Off Saki Vihar Road, Chandivali,

    Andheri (East), Mumbai - 400 072

    Visit HDFC bank branch – Car loan customers can also visit the respective branch to clear any doubts or enquire for any other information related to car loans. Addresses of various branches in various cities are also available on the bank website.

    Step 2 – Grievance Redressal

    Customers of HDFC car loan can also submit an online grievance redressal form with their complaint or feedback related to their car loan. It requires them to fill in some information online allowing the bank to answer the customer’s query or resolve the complaint.

    Step 3 – Principal Nodal Officer

    Customers can also reach out to the bank’s Principal Nodal Officer if the complaint is not sorted out through grievance redressal.

    Apply for Car Loan Online

    HDFC Car Loan Customer Care SMS

    HDFC customers can also enjoy the facility of SMS alerts. Through this service, they can check their account balance and get intimated in the event of a transaction in the account. Any customer who has a current or savings account with the bank can apply for this service.

    Registration Process for SMS Service:

    To avail the SMS alerts service, customers can register for the service in the following ways:

    ATM – Customers are required to swipe their Debit Card and select Mobile Registration, followed by Mobile Banking and then Registration. The ATM then prompts the customer to enter their mobile number for confirmation.

    Online – Customer can also register for the SMS facility by logging into HDFC online. Customers are required to select eServices on the website. The tab will give various options requiring the customer to enter user ID and mobile number to proceed.

    Branch – Customers can also visit the bank’s branch to activate the SMS services.

    BankBazaar Finance app

    The BankBazaar Finance app is available for download on all Android phones at the Google Play Store. The application gives access to the customer care numbers of the banks in which you hold accounts. Customers can enquire about car loan or any other related queries or obtain the HDFC Customer Care number from the app. Given below are some of the features of the app:

    • The app has a Personal Finance feature that helps you in tracking your credit card expenses and bank balance easily.
    • It is an extension of the BankBazaar website’s car loan comparison and application experience. These services can be accessed 24/7 on all days including weekends and public holidays through the app.
    • The app includes a feature that displays car loan eligibility. It also calculates the car loan EMI through its embedded Loan Car EMI Calculator.
    • Additionally, customers can read the latest news related to car loan products in India.
    • The BankBazaar Finance app also provides its customers the opportunity to avail attractive offers, deals, and discounts on financial products, including car loans.
    • The app can also be used to track the status of car loan application with a single click.

    About HDFC Bank

    HDFC Bank Limited is an Indian bank, headquartered in Mumbai. With over 90,421 employees, it is the country’s second-largest private sector lender. HDFC is a market leader in e-commerce and offers a number of products and services including retail banking, car loans, and other loans.

    Car Loan Reviews

    • HDFC Bank Car Loan
      "Delay for the process"
      0.5 3.0/5 "Satisfactory"
      I have taken a car loan from HDFC BANK. The approved loan amount was 5.95 lakhs. The rate of interest comes around 8.5 %. The monthly EMI is 12500 which i have to pay for 5 years.There was some processing fee 10 to 12000. There was a delay on getting the loan even though it was a pre approved loan.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Feb 17, 2018
    • HDFC Bank Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I had taken my car loan with HDFC BANK and it was closed. I have taken the loan period of 2 years but I have foreclosed after 6 months. I am a privilege customer. The rate of interest was nominal and the processing is also minimal like other bankers.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 16, 2018
    • HDFC Bank Car Loan
      "The best"
      0.5 4.0/5 "Great!"
      I have taken the car loan with the HDFC bank and the interest rate is around 8.25%, also the customer service is excellent one. Within two days of time, the loan amount got disbursed. I am really happy with the HDFC bank.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 16, 2018
    • HDFC Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have a consumer durable loan from Hdfc,the service is good with Hdfc. The online portal is easy to use and user friendly. The process was been very fast with 0 % rate of interest. It is a excellent experience with Hdfc consumer durable loan service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 15, 2018
    • HDFC Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      Got the car loan from the HDFC bank around 4 years ago. The customer support service was prompt with the HDFC bank and they have disbursed the required loan amount . The rate of interest and the charges are average with the HDFC bank as per the market rate.
      Was this review helpful? 0
      , jaipur
      Reviewed on Feb 14, 2018
    • HDFC Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      The rate of interest offer by Hdfc car loan department is nominal compared to other credit service providers in the market. The documents was been easy and the staffs are friendly. Hdfc customer support is good. It is totally a excellent service from Hdfc car loan team.
      Was this review helpful? 0
      , kolkata
      Reviewed on Feb 14, 2018
    • HDFC Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken Car loan with HDFC bank,the loan amount is 5.50 lakhs ,rate of interest is nominal as compared to other banks.The EMI amount is 11600 its closed long back.They had processed the card within 2-3 days of time,I am happy with the service of the bank.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 14, 2018
    • HDFC Bank Car Loan
      "Best service"
      0.5 4.0/5 "Great!"
      I have taken a Car loan with HDFC bank.The loan amount is 4-5 lakhs,The tenure is for five years They had deducted a minimum processing fees from the principle amount.Cash down payments options is available with this banks.They had immediately processed the loan.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 13, 2018
    • HDFC Bank Car Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      I took car loan based on the saving account, within short period of time they have disbursed the amount to the show room dealer. I have submitted normal documents they disbursed the loan with the best interest rate. They gave me part payment and foreclosure to repay the loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 09, 2018
    • HDFC Bank Car Loan
      "More than satisfactory"
      0.5 4.0/5 "Great!"
      HDFC Bank done a good job for me for the car loan. They are pretty reasonable in the rate of interest and processing charges. The process is also good and there are no hassles in the document collection as well. I am also okay with the after loan services.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 08, 2018
    • HDFC Bank Car Loan
      "Need Improvement"
      0.5 3.0/5 "Satisfactory"
      The HDFC bank took higher than normal time to process the car loan application . so that was the reason I haven't got the car loan from the HDFC bank. The verification process was not done in a professional way. The customer support need to be customer centric.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 08, 2018
    • HDFC Bank Car Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My car loan was taken with HDFC bank 1 month back. The loan amount was 2.5 lakhs and the Interest rate was 9.65 which was average in the market .The loan process was good and smooth . The processing fee was 6000. My overall experience was very good and its recommendable.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Feb 08, 2018
    • HDFC Bank Car Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      The HDFC bank gave me good response in regards to my car loan application. I haven't got the car loan from the HDFC bank, because I have arranged the required amount from the other source, so that was the reason I haven't got the car loan from the HDFC bank.
      Was this review helpful? 0
      , faridabad
      Reviewed on Feb 07, 2018
    • HDFC Bank Car Loan
      "Better service"
      0.5 5.0/5 "Blown Away!"
      HDFC bank has approved and disbursed my car loan within 15days of time. The required loan amount has been given and I am satisfied with it. The customer support and the response was prompt with the HDFC bank. The rate of interest and the charges are average with the HDFC bank car loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 07, 2018
    • HDFC Bank Car Loan
      "A perfect partner for car loan"
      0.5 5.0/5 "Blown Away!"
      I had applied and got the Car loan from HDFC BANK. I am very happy by their Rate of interest 9% is very low. I feel very comfortable by their process. They process and approved my Personal application and sanctioned promised Principle amount with in 48 hours. The process is very quick and it is very much convenient.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 07, 2018
    • HDFC Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have postponed my car loan plan to next year, so that was the only reason I haven't got the car loan from the HDFC bank. The customer support is good with the HDFC bank and they gave me good response in regards to my car loan application and I am satisfied with it.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Feb 07, 2018
    • HDFC Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have changed my car loan plan at the moment , so that was the reason I haven't got the car loan from the HDFC bank. The customer support of HDFC bank gave me good response in regards to my car loan application. The rate of interest is average with the HDFC bank car loan services.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 06, 2018
    • HDFC Bank Car Loan
      "Better"
      0.5 4.0/5 "Great!"
      I had closed my car loan with HDFC Bank. It was taken in the year of 2011 and completed at 2016. I have purchased Tata Vista. They processed the loan immediately. The interest rate and charges are normal. The documents are collected by the executive.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 06, 2018
    • HDFC Bank Car Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      HDFC car insurance experience is good, I purchased Swift dezire car worth Rs. 7 lakhs, I availed loan through the dealer. They approved my loan within 2 to 3 days, then my car got delivered. HDFC gave me the the tenure period of five years with better interest rate and flexible loan repay options like part payment, balance transaction and foreclosure.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 06, 2018
    • HDFC Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have got the car loan amount within a week time. The required loan amount has been disbursed by the HDFC bank. The customer support service is excellent from the HDFC bank and they gave me good support in regards to my car loan services. The rate of interest and the charges are high with the HDFC bank car loan services.
      Was this review helpful? 0
      , nalgonda
      Reviewed on Feb 06, 2018
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