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HSBC Bank offers its customers a wide variety of car loan options to its prestigious customers. These loans are then used to finance the purchase of their dream car, commercial vehicle or as an investment. The bank boasts of a high quality of service that is provided to its customers. Customer satisfaction is a top priority of the bank and this is proven correct with their impeccable customer service. Customers who aren’t satisfied with the products purchased or if they have a query with regard to their HSBC car loan.
Phone banking is another service that is available to customers of HSBC Bank. People who have any queries can get them resolved by calling the toll-free helpline number.
|HSBC Premier (Toll Free||1800 266 3456 or 1800 103 4722|
|HSBC Advance (Toll Free)||1800 267 3456 or 1800 102 2208|
|Personal Banking||1860 266 2667 or 1860 500 2255|
The head office of HSBC bank is located at the following address:
52/60 Mahatma Gandhi Road,
1st Floor Mumbai-400001
Telephone Number: +91 2222674921
Fax Number: +91 2222658309
You can also write to the Manager if you are not satisfied with the response of the customer service executive.
Customer Care Centre
The Hongkong and Shanghai Banking Corporation Limited
Rajalakshmi, No 5 & 7
Chennai – 600086
|City||Customer Care Number|
You can even take a look at HSBC Bank’s social profiles to get any information that you might require.
Facebook Fan Page: facebook.com/hsbcuk
Google+ Profile: plus.google.com/107823809610413990657
LinkedIn Profile: linkedin.com/company/hsbc
Twitter Handle: twitter.com/HSBC_UK
Instagram Handle: instagram.com/hsbc
YouTube Channel: youtube.com/user/HSBC
If a customer is not satisfied with the service that is provided by HSBC Bank, they can then get in touch with the Nodal Officer of the bank to have their requests resolved. Once a request has been made to the Nodal Officer, the customer will receive a response within 10 working days.
|Mr. Sunil Mahendrakar||Andhra Pradesh||[email protected]|
|Mr. Arijit Chakraborti||Assam||[email protected]|
|Mr. Sandeep Kumar Sharma||Bihar||[email protected]|
|Mr. Vivek Pal||Chandigarh||[email protected]|
|Mr. Haridev Gokulchandran||Chhattisgarh||[email protected]|
|Ms. Sonam Soni||Delhi/Haryana/Uttar Pradesh||[email protected]|
|Ms. Chandrima Goswamy||Gujarat||[email protected]|
|Mr. Sandeep Srivatsa||Kerala||[email protected]|
|Rashmi Vivek||Karnataka||[email protected]|
|Mr. OmPrakash Rajak||Madhya Pradesh||[email protected]|
|Ms. Neetaa Madnani||Maharashtra||[email protected]|
|Mr. Ashish Misra||Rajasthan||[email protected]|
|Mr. T M Prakash||Tamil Nadu||[email protected]|
|Mr. Shailesh Tapuriah||West Bengal||[email protected]|
If the response that you have received from the customer care official and Nodal officer is not satisfactory, you can write to the Chief Nodal Officer about your grievance.
The Hongkong and Shanghai Banking Corporation
NESCO-IT Park Bldg 3,
9th Floor, Nesco Complex,
Western Express Highway, Goregaon (East)
If your issues still persist or if you are not satisfied with the response from HSBC, you can raise a complaint with the Banking Ombudsman.
|Region||Telephone Number||Fax Number|
|Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu||26582357, 26586718, 26575807||079- 26583325|
|Madhya Pradesh and Chhattisgarh||2573772, 2573776||0755-2573779|
|Himachal Pradesh, Punjab and Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana||0172-2721109, 2721011, 2784261||0172-2721880|
|Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura||2542556, 2540445||0361-2540445|
|Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands||(044) 25395964, 25399170, 25399159, 25399158||044-25395488|
|Andhra Pradesh||23210013, 23243970||040-23210014|
|Maharashtra and Goa||24924607, 24960893, 24933358||022-24960912|
|Uttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar) and Uttaranchal||(0512) 2306278, 2306330||0512-2305938|
|Bihar and Jharkhand||2322569, 2323734||0612-2320407|
|Delhi, Jammu & Kashmir, Haryana (except the districts of Ambala , Yamuna Nagar and Panchkula), and the districts of Ghaziabad and Gautam Budh Nagar of Uttar Pradesh||(011) 23730632, 23730633, 23766130, 23766131||011- 23725218, 23725219|
|Kerala and Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)||0471-2326852, 2332723, 2323959||0471-2321625|
A customer of HSBC Bank can avail the SMS banking facility called “Mobile Alerts” to help you stay up to date on your account and car loans. You can register your mobile number online on the official website of HSBC Bank. Once your number has been registered, you can get any information related to your bank account by sending an SMS to (+91) 9611124722 with the necessary keyword.
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The Hongkong and Shanghai Banking Corporation Limited, also known as HSBC, offers a number of services like personal finance, private and commercial banking, consumer finance, investment and corporate banking, etc. Established in 1865 in Birmingham, Great Britain, HSBC Bank has grown to become one of the top banks that people prefer in India. With over 7,500 offices spread across the world, HSBC Bank has its presence felt in every part of the country.