Income Tax Customer Care - Helpline & Toll-Free Numbers

Here is the list of toll-free helpline numbers and email IDs related to Income Tax:

1. Aaykar Sampark Kendra
   1. 1800-180-1961 (Toll free) for general queries associated with income tax, TAN and PAN.
   2. This facility is available between 8 AM and 8 Pm from Monday to Saturday.
2. e-filling of income tax return, rectification, refund and other value added services. 
   1. 1800-103-0025 (Toll free) and 080-46122000 (Helpdesk) for queries associated with the e-filing of returns and login problems on the e-filing website.
   2. You can also reach out on 1800 419 0025 and +91-80-61464700
   3. This facility is available between 9 AM and 8 PM from Monday to Saturday.
      
3. TDS Centralised Processing Centre (TRACES)
   1. 120-4814600 (Helpline) and 1800-103-0344 (Toll free) for queries associated with TRACES (TDS Centralised Processing Centre), Form 16, Form 15CA, Form 26AS and TDS statement.
   2. This facility is available between 10 AM and 6 PM from Monday to Saturday.
4. Tax Information Network-NSDL
   1. 020-27218080 (Helpline) for queries associated with TAN and PAN application for update/issuance via NSDL.
   2. This facility is available between 7 AM and 11 PM on all days of the week.

Income Tax Help Desk Email IDs

All India Income Tax Help Line Numbers

Income Tax Official Websites

Read more on our aticles Income Tax Slab, How to file ITR, Income tax Refund Status, Income Tax Calculator and Online Tax Payment

SMS Codes for Income Tax

The following is the list of SMS codes that are used to send out official communication, such as reminder messages, notifications regarding tax payments, and notifications regarding PAN cards:

1. CMCPCI
2. INSIGT
3. ITDEFL

1. ITDEPT
2. NSDLDP
3. NSDLTN
4. SBICMP
5. TDSCPC

1. UTIPAN

Points to Remember About Income Tax Helpline

The following is the list of important points that should be considered about Income Tax Helpline:

1. Do not share passwords and IDs on email IDs and SMS
2. OTP or PIN are never asked by Income Tax department over SMS or email

1. Do not share any information related to credit cards, debit cards, bank accounts, etc.
2. When calling the income tax customer care, keep the related documents ready, like ITR, Form16, bank statements, etc.

Queries Addressed Through Income Tax Customer Care Numbers

The below-listed are some the query types addressed by the Income Tax customer care service:

1. TAN and PAN related issues
2. E-filing of income tax Returns or Forms and other services offered through the e-filing portal
3. Income Tax related general queries
4. Queries related to Income Tax Processing along with any type of refund, rectification, and intimation

1. Any queries related to Form 15CA processing, TDS statement, Form 16, and Tax credit (Form 26AS)