Passport Call Centre
In case you have any query associated to your passport, you can get in touch with the Passport Call Centre. Apart from this, you can also visit the official passport website of the Government of India or go to your nearest
Passport Seva Kendra (PSK) and ask your query. In this article, we have provided the complete details of passport call center which will help you solve your queries.
National Call Center Timings
Customer Care Executive: 8 AM to 10 PM
IVRS Support: 24 hours
Toll Free Numbers
- National Call Centre: 1800 258 1800
- For Northeastern States: 040-6672 0581
- For Jammu and Kashmir: 040-6672 0581
IVRS Steps
- Dial 18002581800.
- Press 1 to get information on renewal and applying for passport.
- Press 2 to know about Tatkal Passport Service.
- Press 3 to know about Passport Status.
- Press 4 to get other information.
SMS Service
You can track your passport status by sending SMS. Here are the steps:
- Type ‘STATUS{SPACE}File Number’ and send it to 9704100100.
Feedback and Suggestions
To provide feedback and suggestions, you can contact to the following officials:
Designation | Name | Contact Number | Address | |
Chief TechnologyOfficerPSP Division | Shri Golok Kumar Simli | Princontech@mea.gov.in | 01123386082 / 01123386037 | Ministry of External Affairs Patiala House Tilak Marg, New Delhi-110001 |
OSD (PSP) &Project DirectorPSP Division | Lt. Col. A. K.Singh | dirpsp@mea.gov.in | 01123386082 / 01123386037 | Ministry of External Affairs Patiala House Tilak Marg, New Delhi-110001 |
Contact Chief Passport Officer via Call Centre
Shri T. Armstrong Changsan
Joint Secretary (PSP) and CPO PSP Division,
Ministry of External Affairs
Room No. 27, Patiala House,
Tilak Marg New Delhi-110001
Contact Number: 011-23387013, 011-23384536
Email: jscpo@mea.gov.in
Fax: 011-23071370
Passport Offices Abroad & Call Centre Contacts
Visa/ Consular Services
Foreign diplomats posted in India
Consular/ Visa Services
Shri Amit Narang
Joint Secretary (CPV)
CPV Division,
Ministry of External Affairs,
Room No. 20, Patiala House Annex,
Tilak Marg,
New Delhi-110001
Email: jscpv@mea.gov.in
Diplomatic and Official Passports
Section Officer
PV-II Section
CPV Division, Ministry of External Affairs
Room No. 30, Patiala House
Tilak Marg, New Delhi – 110001
Email: sopv2@mea.gov.in
Fax: 011-23384690
Phone: 011-23386259
Public Grievances Cell
Shri Bal Krishan
Public Grievance Officer
PSP Division, Ministry of External Affairs
Room No. 24, Patiala House
Tilak Marg, New Delhi-110001
Email: passport.pg@mea.gov.in
Fax: 011-23384461
Phone: 011-23384461, 011-23384497
Passport Offices in India
Vigilance Unit/ Complaints Against Corruption
The following passport officials take care of complaints against corruption:
Designation | Name | Phone Number | Address | |
Director(PSP-Vigilance)PSP Division | Shri DhirendraSingh | sovigpv@mea.gov.in | 01123070408 / 01123387281 | Ministry of External Affairs, Room No. 5, Patiala House, Tilak Marg New Delhi-110001 |
Joint Secretary (CNV & I) & CVO | Shri AdarshSwaika | jscnv@mea.gov.in | 01123011357 / 01123792285 | Ministry of External Affairs, Room No. 5, Patiala House, Tilak Marg New Delhi-110001 |
Central Vigilance Commission
In case you are not happy with the redressal of your complaint, you can get in touch with the Central Vigilance Commission
Central Vigilance Commission.
Satarkata Bhavan,
A-Block, GPO Complex,
INA, New Delhi-110023
Phone Number: 01124600200
Fax: 01124651186, 01124651010
Email: cenvigil@nic.in
CPIOs & First Appellate Authorities – Passport Call Centre Info
Item of work of concerned section/ unit | Name, Designation, Contact Number of Central Public Information Officer | Name, Designation and Contact Number of First Appellate Authority |
Parliament, Coordination, Appealsand Public Griev., (PSP-III, CIPPS& Hindi, PG Section.), All Vigilancematters relating to CPO Cadre | Shri A.S. Takhi Director (PSP-Coordination & Vigilance), Phone Number: 01123382658, Fax: 01123071370, Email: dirspc@mea.gov.in | Shri Prabhat Kumar, AS (PSP) & CPO, Phone Number: 01123387013, 01123384536, Fax: 01123071370, Email: jscpo@mea.gov.in |
Policy/Legal Matters ofPassport etc., (PSP-I Section) | Shri T. P. S RawatDeputy Secretary (PSP-I), Phone Number: 01123070364, Fax: 01123389802 | Shri Prabhat Kumar, AS (PSP) & CPO, Phone Number: 01123387013, Fax: 01123071370 |
Project Management Unit,(PMU) | Shri K.K Meena, Under Secretary (Ops.), Phone: 01123386786, Fax: 01123386082, Email: dpo.ops@mea.gov.in | Shri Ashok Kumar Singh,OSD(PSP), Phone: 01123386064, Fax: 01123386082, Email: dirpsp@mea.gov.in |
Administration, Finance(PSP-IV Section) & Cadre | Shri Sahib Singh(PSP-Admin and Cadre), Phone Number: 01123073259, Email: dpopsp4@mea.gov.in | Shri Prabhat Kumar, AS (PSP) & CPO, Phone Number: 01123387013,01123384536, Fax: 01123071370, Email: jscpo@mea.gov.in |
List of PIOs & FAAs for Passport Call Centre Queries
Name and Designation of PIOs | Contact, Fax, and Email | Name and Designation of FAA |
Shri Balraj, Senior Superintendent | Contact Number: 01832506252, 01832506251, Fax: 01832502104, 01832502108, Email: rpo.amritsar@mea.gov.in | Shri Munish Kapoor, Regional Passport Officer, 2nd-4th Floor , S.C.O. 110, Raj Tower, District Shopping Complex, Ranjit Avenue, Amritsar-143001. |
Shri C.V. Raveendran, Assistant Passport Officer | Contact Number: 07926309103, 07926309104, Fax: 07926309118, Email: rpo.ahmedabad@mea.gov.in | Shri Wren MishraRegional Passport OfficerOpp. L.D. Engg. College Hostel,University Road, Gulbai Tekra, Ahmedabad-380006. |
Shri Atul Kumar Saxena, Senior Superintendent | Contact Number: 05812311874, 05812301027, Fax: 05812302031, Email: rpo.bareilly@mea.gov.in | Mohammed Naseem, Regional Passport Officer,Vikas Jyoti Commercial Complex,II and III floor, BDA Building, Priyadarshini Nagar, Bareilly-243122. |
Smt. Evilin Daniel, Deputy Passport Officer | Contact Number: 08025706146, 08025706100, 08025706101, 08025706102, 08025706103, 08025706104, Fax: 08025706124, Email: rpo.bangalore@mea.gov.in | Shri. Krishna K., RPO8th Block, 80 Feet Road, Koramangala, Bangalore-560095. |
Shri Devabrata Bhuiya, Assistant Passport Officer | Contact Number: 06742564470, 06742563855, Fax: 06742564460, Email: rpo.bbsr@mea.gov.in | Shri Sudhansu Sekhar Mishra, Regional Passport Officer,A-119 Unit-VIII, Nayapalli, front of CBI Office, Bhubaneswar-751012. |
Smt. Sharanappa Talwar, Assistant Passport Officer | Contact Number: 07552602998, 07552583255, 07552902045, Fax: 07552602996, Email: rpo.bhopal@mea.gov.in | Smt. Rashmi Baghel, Regional Passport Officer,I.S.B.T. Main Building, Mezzanine Floor,In front of Sanchi Dugdh Sangh, Hoshangabad Road, Habibganj, Bhopal-462024. |
Shri. R. Ganesh, Assistant Passport Officer | Contact Number: 04428513638, Fax: 04428513637, Email: rpo.chennai@mea.gov.in | S. Koventhan, IFS,Regional Passport Officer,Rayala Towers No. 2 and 3,IV Floor, Old No. 785,New No. 158, Anna Salai, Chennai-600002. |
Shri Amit Kumar Rawat, Deputy Passport Officer | Contact Number: 01722624728, 01722606889, Fax: 01722601863, Email: rpo.chandigarh@mea.gov.in | Shri ShibashKabiraj, Regional Passport Officer, SCO 28-32, Sector 34-A,Chandigarh-160022. |
Shri Hemanathan, Assistant Passport Officer | Contact Number: 04222301415, 04222309009, Fax: 04222306660, Email: rpo.cbe@mea.gov.in | Shri G. Sivakumar, Regional Passport Officer, First Floor, Corporation Commercial Complex, Opp. Thandumariamman Kovil, Avinashi Road, Coimbatore-641018. |
Shri Ansamma K. Abraham, Senior Superintendent | Contact Number: 04842322660, 04842315152Fax: 04842310915, Email: rpo.cochin@mea.gov.in | Smt. Bhanulali, Regional Passport Officer, Panampilly Nagar PO,Cochin-682036. |
Shri Deepak Joshi, Assistant Passport Officer | Contact Number: 01352652160, 01352652162, Fax: 01352652161, Email: rpo.dehradun@mea.gov.in | Shri Rishi Angra, Regional Passport Officer,12, New Road, Aroma Hotel, Dehradun-248001. |
Shri Suresh Yadav, Senior Superintendent | Contact Number: 01126184000, 01126174119, Fax: 01126161783, 01126165870, Email: rpo.delhi@mea.gov.in | Dr. Satyanjal Pandey, Regional Passport Officer, Hudco Trikoot-3, Bhikaji Cama Place, R.K.Puram, New Delhi-110066. |
Shri Amal Chandra Biswas, Senior Superintendent | Contact Number: 03612220606, 03612229155, Fax: 03612260101, Email: rpo.guwahati@mea.gov.in | Shri Naorem J. Singh, Regional Passport Officer, Rani Bagan, Basistha Road, 3rd Byelane, Guwahati-781028. |
Shri Hariom Gaur, Deputy Passport Officer | Contact Number: 01202701211, 01202700320, Fax: 01202782770 | Shri Dharmendra Singh, Regional Passport Officer, CGO Complex-1,Hapur Road, HapurChungi, Kamala Nehru Nagar, Ghaziabad-201002. |
Smt. V. Vijaya Laxmi, Senior Superintendent | Contact Number: 04027715115, 04027715333, Fax: 04027705656, Email: rpo.hyderabad@mea.gov.in | Shri Dr. E.Vishnu Vardhan Reddy, Regional Passport Officer, D.No.8-2-215 to 219, Kummarguda, Secunderabad-500003. |
Dr. Praveen Kumar Mittal, Deputy Passport Officer | Fax: 01412710219, Email: rpo.jaipur@mea.gov.in | Shri Rajendra Singh, Regional Passport Officer, J-14, Jhalana Institutional Area, JhalanaDoongri,Jaipur-302051. |
Shri Mulakh Raj, Assistant Passport Officer | Contact Number: 01812222355, 01812225991, Fax: 01942435279 | Shri Harmanbir Singh Gill, Regional Passport Officer, Ambika Towers, 2nd-3rd Floor,14- Police Line Road, Jalandhar-144001. |
Shri Brij Bhushan, Assistant Passport Officer | Contact Number: 019417483306, 01942451085, Fax: 01942435279, Email: rpo.jammu@mea.gov.in | Shri Nishith Kumar Shil, Regional Passport Officer, Aquaf Trust Building, Opposite Gandhi Nagar Hospital, Gandhi Nagar,Jammu-180004 |
Smt. Mousumi Nath, Senior Superintendent | Contact Number: 03322345678, 03322341212, Fax: 03322254762, Email: rpo.kolkata@mea.gov.in | Shri Bibhuti Bhushan Kumar, Regional Passport Officer, 4 Brabourne Road, 1st floor, Kolkata-700001. |
Smt. Latha S., Assistant Passport Officier | Contact Number: 04952766936, 04952769139, Fax: 04952765470, Email: rpo.kozhikode@mea.gov.in | Shri. Rahees. M, IESRegional Passport Officer Eranhipalam Post, Kozhikode-673006. |
Shri K. Palravindran, Deputy Passport Officer | Contact Number: 04522526525, 04522521204, Fax: 04522522070, Email: rpo.madurai@mea.gov.in | Shri Arun Prasad .T, Regional Passport Officer, Bharathi Ula Veethi, Race Course Road, Madurai-625002. |
Shri Avnish Rastogi, Deputy Passport Officer | Contact Number: 05222305134, 05222305126, Fax: 05222305129, Email: rpo.lucknow@mea.gov.in | Shri Peeyush Verma, Regional Passport Officer, Passport Bhawan, Vipin Khand, Gomti Nagar |
Smt Suman Pargi, Deputy Passport Officer | Contact Number: 02224934973, 02224931731, Fax: 02224935275, Email: rpo.mumbai@mea.gov.in | Shri Rajesh Gawande, Regional Passport Officer, Videsh Bhavan, C-45, GBlock, Bandra Kurla Complex, Mumbai-400051 |
Shri Sanjeev Sunger, Senior Superintendent | Contact Number: 08322437601, 08322437602, Fax: 08322437603, Email: rpo.panaji@mea.gov.in | Shri T.D. Sharma, Regional passport Officer, Passport Bhavan, EDC Complex, Patto,Panaji-403001 |
Shri Girija Jagatheesan, Assistant Passport Officer | Contact Number: 07122511741, 07122510643, Fax: 07122511740, Email: rpo.nagpur@mea.gov.in | Shri C.L. Gautam, Regional Passport Officer, CGO Complex, B-Block, First Floor, Seminary Hills, Nagpur-440006 |
Shri Ranjeev Kumar, Assistant Passport Officer | Contact Number: 02025675419, 06122200454, Fax: 02025679961, Email: rpo.pune@mea.gov.in | Shri Anant Shankar Takwale, Regional Passport Officer, MSFC Building, 270 Bhamburda, S.B.Marg, Opp. Symbiosis College,Pune-411016. |
Manoj Kumar Roy, Senior Superintendent | Contact Number: 06122207378, 06122200454, Fax: 06122227972, Email: rpo.pune@mea.gov.in | Shri Parveen Mohan Sahai, Regional Passport Officer, D-Block, Maurya Lok Complex, Patna-800001 |
Shri Susil Kumar Mahapatra, Assistant Passport Officer | Contact Number: 07712263920, 07712263921, Fax: 07712263923, Email: rpo.raipur@nic.in | Shri C.P. Yadav, Regional Passport Officer, Ist Floor, Commercial Complex,Sector-4, Pandit Deen DayalUpadhyay Nagar, Raipur-492010. |
Shri Ashok Kumar Ray, Senior Superintendent | Contact Number: 06512443607, 06512282030 Fax: 06512282030 Email: rpo.ranchi@mea.gov.in | Shri Pankaj Kumar Prabhat, Regional Passport Officer, 3rd floor, The Galaxia Mall,Near Piska More,Uphaar Cinema Campus, Ratu Road,Ranchi-834005 |
Shri Raj Kapoor, Assistant Passport Officer | Contact Number: 01772650070, 01772652395, Fax: 01772658648, Email: rpo.shimla@mea.gov.in | Shri Ravi Chhawal,Regional Passport Officer,3rd Floor, Railway BoardBuilding, Near SBI, TheMall, Shimla-171003 |
Shri Uma N.Bhatkar, Assistant Passport Officer | Contact Number: 02612331861, 02612331862, Fax: 02612331863, Email: rpo.surat@mea.gov.in | Shri Ashok R. Sonkusare,Regional Passport Officer,Near Grahak Bhawan,Opp. Police Quarters, Umra,Surat-39500 |
Shri Anil Ananda Suryawanshi, Assistant Passport Officer | Contact Number: 01942500375, 01942500374, 01942500173, Fax: 01942500373 | Shri Brij Bhushan Nagar, Regional Passport Officer, c/o Hotel Lake Breeze, Boulevard Road,Srinagar-190001 |
Shri Anandan Iyar, Assistant Passport Officer | Contact Number: 04712460132, 04712573394, Fax: 04712461132, Email: rpo.trivandrum@mea.gov.in | Sh.AshiqueKarattil,Regional Passport Officer,SNSM Building, KaralkadaJunction, Pettah.P.O.,Trivandrum-695024 |
Shri S. Govindaraju,Assistant Passport Officer | Contact Number: 04312706622, 04312707203, Fax: 04312707515, Email: rpo.trichy@mea.gov.in | Shri R.Anand, Regional Passport Officer, Municipal Water Tank Building, W.B.Road, Trichirappalli-620008 |
Shri Surendra Kumar Patnaik, Assistant Passport Officer | Contact Number: 08662481965, Fax: 08662481966, Email: rpo.vijayawada@mea.gov.in | Shri D.S.S. Srinivasa Rao Passport Officer, Passport Seva Kendra, Hotel Mid-City, Opposite AllIndia Radio, MG Road,Vijayawada-520010 |
Shri Dadi Ramakrishna, Deputy Passport Officer | Contact Number: 08912745747, 08912745746, Fax: 08912745748, Email: rpo.vizag@mea.gov.in | Shri N.L.P ChoudaryRegional Passport Officer,Near P.F. Office, Beside RythuBazar, Marripalem VUDA Layout, NAD Post, Visakhapatnam-530009 |
FAQs on Passport Call Centre
- How to solve my passport related queries?
You can resolve your passport-related queries by visiting www.passportindia.gov.in, or call 1800-258-1800 or visit your nearest Passport Seva Kendra (PSK).
- Can a call centre executive of passport apply passport on my behalf?
No, a call centre executive cannot apply for your passport on your behalf.
- How to lodge a grievance through call center?
You can lodge your passport related grievances at call center at 1800-258-1800 or visit www.passportindia.gov.in.
- How to file a complaint for my lost passport?
You can file a complaint for your lost passport by getting in touch with their helpline number.
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