Locate Passport Seva Kendras Using the mPassport Seva App

• Passport location centers
• Passport fees
• Contact details
• Passport application status
• General information about the passport

The Ministry of External Affairs (MEA's) CPV (Consular, Passport, and Visa) division and the Indian government are collaborating on the Passport Seva project to deliver all passport-related services in an open, practical, and timely manner.

In a private-public cooperation with TCS, (Tata Consultancy Services), it is one of the largest initiatives being carried out under the NeGP (National e Governance Plan). Through 37 Passport Offices and 500+ Passport Seva locations located around India, the project provides services to its citizens.

However, MEA had plans to make mobile services available to the general public, and it was at that time that the idea for the mPassport app was created and released. All smartphone users can choose from a variety of services provided by the app. For platforms running Android and iOS, the mPassport Seva app is accessible.

How to Apply for a New Passport Using the mPassport Seva App?

Obtaining a passport is now a lot simpler thanks to the government's launched mPassport Seva App mobile application. Due to two new initiatives, the app created by the Consular, Passport and Visa (CPV) division and introduced by Sushma Swaraj, then External Affairs Minister, on the occasion of Passport Seva Diwas, streamlines the entire procedure. 

Along with streamlining the passport application procedure, the "Passport Application from Anywhere in India" and "Filling Passport Applications Forms from Mobile Phones" programs could also make things simpler for hundreds of Indian residents who intend to make the Haj pilgrimage.

Here, we look at how an applicant can apply for a fresh passport using the Passport Seva App. The process is similar to the existing system that is being followed by 'Passport Seva' website. The detailed process is mentioned below:

Step 1 : Download the mPassport Seva app available for Android or iOS

Step 2 : Open the app

Step 3 : Click on 'New User Register'

Step 4 : Select the Passport Office from the drop-down menu

Step 5 : Next, enter the details like name, date of birth, email ID etc

Step 6 : Following that, provide the unique login ID (It can be the same as the email ID that the applicant uses)

Step 7 : Provide a strong password

Step 8 : Select a security question and answer in order to retrieve the password if it is forgotten

Step 9 : Enter the captcha code and click on 'Submit'

Step 10 : On doing so, an email with a verification link would be sent to the provided email address by the passport office to activate the account

Step 11 : On clicking the verification link, the applicant will be redirected to a new webpage and asked to enter the login ID for confirmation

Step 12 : After the account is verified, the applicant is required to close the app and relaunch it

Step 13 : Next, the applicant is required to click on the 'Existing User' tab

Step 14 : Provide the Login ID, password, and the captcha code

Step 15 : Thereafter, click on 'Apply for fresh passport'

Step 16 : Fill in the form and follow the steps mentioned on the app

Step 17 : Make the payment of the requisite fee

Step 18 : The final step is to fix an appointment to visit a passport center for document verification

Payment of the applicable passport service fee is mandatory before an appointment can be booked at a Passport Seva Kendra. An applicant who does not visit the Passport Seva Kendra within 90 days of submitting the online application form has to resubmit the application. Appointments can be rescheduled up to three times, and Tatkaal appointments can be rescheduled once. 

Applicants should download only the official Passport Seva App from the Google Play Store or the Apple App Store. The Ministry of External Affairs has cautioned that fraudulent websites and mobile applications collect applicant data and charge additional fees for filling in application forms and scheduling appointments.

How to Track Passport Application Status Using the mPassport Seva App

The status of the application made for a new passport can be tracked using the 'Status Tracker' on the app. After clicking on the icon of 'Status Tracker', the individual needs to select 'Application Status'. Thereafter, provide the file number and the date of birth and click on 'Track'.

Features of mPassport Seva App

• The app guides or gives information about the several steps that are involved to acquire a passport-related service. Say for example, where to ask if the customer has a concern or a query.
• A user can easily search for a DPC (District Passport Cell) or PSK (Passport Seva Kendra). In fact, a citizen who is living overseas can also look for relevant details about the Posts/Missions abroad.
• For some specific districts and states, a user can effortlessly search for his/her respective Police Station too.
• The app's Fee Calculator option also helps a user to get information about the fee, service charges, and the submission mode.
• A user can keep a track of his/her passport application status by just entering the date of birth and file number. If the passport is dispatched, the app also offers an option to track its delivery status.

• The Document Advisor option lists the documents an applicant should carry to a Passport Seva Kendra, and the app also lets an applicant schedule an appointment. 

• Passport application fees were revised with effect from 1 July 2026, so applicants should check the revised fee, for example through the Fee Calculator, before making the payment. 

• The toll-free National Call Centre on 1800-258-1800 provides information on passport services. Citizen service executive support is available from 8 a.m. to 10 p.m., and automated IVRS support is available 24 hours a day

Summary

The mPassport Seva app, listed on app stores as the Passport Seva App, lets you locate a Passport Seva Kendra, apply for a fresh passport, check fees and track your application on Android and iOS. Register as a new user, log in, complete the application, pay the fee and book an appointment at a Passport Seva Kendra for document verification. Download the official app from the Google Play Store or the Apple App Store to get started