Union Bank provides 24/7 customer service to its privileged customers to ensure that customer satisfaction is kept at the highest level. Union Bank offers customers the “Union Miles” car loan scheme that allows them to finance their need of purchasing a car or commercial vehicle. The loan application process is hassle free with no prepayment penalty. This scheme can be availed to purchase an old (up to 3 years) or a new vehicle.
You can voice out your queries and complaints by calling the toll-free number of the customer service division of Union Bank. This service is available to 24/7, 365 days of the year. The call centre offers banking services through human interface as well as Interactive Voice Response (IVR).
Chief Grievance Officer:
Mr Ravindra Kumar Kashyap Personal Banking & Operations Department Union Bank Bhavan 239, Vidhan Bhavan Marg, Nariman Point, Mumbai 400 021 Tel: 022-22896684 Fax No: 022-22021924 Email: email@example.com
Union Bank Nodal Officer:
If a customer feels that the service provided by a customer service executive was not satisfactory, the customer can contact the Nodal Officer of Union Bank though the bank. You can also contact the Nodal Officer directly by sending in your requests to the head office located in Mumbai.
Union Bank Bhavan,
239, Vidhan Bhavan Marg,
Telephone Number: (022) 22892000
Principal Nodal Officer:
Mr. R.S. Majithia
Asst. General Manager
Mumbai Samachar Marg Branch, 66/80
Mumbai Samachar Marg, Opp. BSE Fort,
Telephone: 022-22670107, 22629303
Union Bank Customer Care SMS Banking:
You can avail different services that’s offered by Union Bank through the SMS facility provided by the bank. You can stay updated on the status on your bank account as well as stay updated on your Union Bank car loan. The SMS baking facility is available 24/7, 365 days of the year. To register for the facility, all you need to do is call customer care and a customer care executive will help your further with your request.
|REQUEST||KEYWORD and EXAMPLE|
|To Block ATM Debit Card||UBLOCK Last four digit of debit card number||Banking information using long code 09223008486||Balance Enquiry||Primary account balance: UBAL e.g. UBAL sent to 09223008486 Other account balance: UBAL space Account number e.g. UBAL space 566802071234567 sent to 09223008486||Mini Statement||Primary account statement: UMNS e.g. UMNS sent to 09223008486 Other account statement: UMNS space Account number e.g. UMNS space 566802071234567 sent to 09223008486||Cheque status||If cheque is from Primary account: UCSR space cheque number e.g. UCSR 51236985 sent to 09223008486 If cheque is of other account: UCSR space cheque number space Account number e.g. UCSR space 51236985 566802071234567 sent to 09223008486||Know the nearest branch||UBRANCH PinCode space Location/city e.g. UBRANCH space 400076 space Powai sent to 09223008486||Know the nearest ATM||UATM space PinCode space Location/city e.g. UATM space 400076 space Powai sent to 09223008486||Balance on Missed Call Service on 09223008586||Missed Call Service||Customers can get their primary account balance by giving Missed call to 09223008586.|
A service charge of Rs.15 is charged per quarter.
BankBazaar Finance app:
BankBazaar is the largest online portal that helps with your every financial need. You can apply for car loan and compare interest rates of different banks on bankbazaar.com. You can also check your eligibility for a car loan by entering your personal details that have been asked for. BankBazaar has a mobile app to help us with our banking needs which can be accessed through your cell phone. You can compare car loans offered by different banks, calculate EMIs or each loan, and make an informed decision on the loan you desire. The BankBazaar app can be downloaded from Google Play Store.
About Union Bank:
Union Bank was established on 11 November 1919 and is one of the largest banks in India. With its headquarters located in Mumbai, the bank boasts of many different services that the bank has made available to its customers. The head office building of Union Bank in Mumbai was inaugurated by Mahatma Gandhi. The bank has over 4500 branches spread across the country. The customer base of Union Bank is large, and the bank takes all measures to make sure that every customer is satisfied with the service provided by the bank.
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