UCO Bank Car Loan Customer Care

UCO Bank Car Loan Customer Care offers reliable support for all your car loan-related queries. For assistance, call the toll-free numbers 1800 103 0123 or 1800 274 0123.

Updated On - 05 Sep 2025

With disposable income going up, purchasing power of the people is also rising. As more and more people choose to purchase cars, the demand for car loans is also going up. UCO Bank is one of the oldest and most illustrious banks in India to offer car loans to customers.

Their car loans come with very competitive interest rates and terms which make it easy to not only apply but also afford a loan. Here are some of the notable features of UCO Bank car loans

  1. The car loans can be used for the purchase of a new car as well as a pre-owned car.
  2. This UCO Bank car loan can be availed by salaried employees, non-salaried individuals (professionals, businessmen, farmers, agriculturists, etc.), corporates and non-corporates, ex-UCO Bank staff members pensioners and also NRIs.
  3. This car loan comes with a 15% margin (for new cars) and 20% upwards for used cars.
  4. The quantum of loan provided by this car loan is capped at 85% (new cars) of total on-road price. For pre-owned cars, the quantum of loan is capped at Rs. 15 lakhs for cars which are purchased from certified dealers and at Rs. 5 lakhs for used cars purchased from other dealers.
  5. The repayment tenure is flexible and customers can pay off their new car loan in a maximum of 84 EMIs and a used car loan in a maximum of 60 EMIs.
  6. Rates of interest applicable on purchase of a new car are MCLR of one year + 0.40% presently 9.00% p.a. For pre-owned cars purchased from certified car dealers, the rate of interest is calculated at MCLR of one year + 1.50%. For pre-owned cars purchased from other dealers, the interest rate charged is calculated at MCLR of one year + 2.00%.
  7. Loan processing fee on UCO Bank car loans is at the rate of 15% of loan amount and capped at Rs. 1500.

Car loans, being a commonly availed financial product, are something which individuals are usually a little familiar with. UCO Bank, in an effort to put at ease all queries and issues which customers may have, has established a dedicated customer service helpline and a customer grievance redressal unit. Customers can contact the bank's customer care cell at any time or call on their toll-free number for the resolution of any query. Customers can also get in touch with the bank via other channels such as email, mobile banking, mail or by walking into their nearby UCO Bank branch.

UCO Bank Customer Care Numbers

There are various aspects of a car loan which may be a bit tricky for a layman to understand. Keeping this in mind, UCO Bank has set up a dedicated customer service helpline to address all car loan related queries which customers face. This helpline number can be accessed easily 24x7 from anywhere within India via all major mobile networks. The toll-free number is 1800 274 0123 and customers can call on this to connect with a helpful customer service representative who will guide them. Alternately, customers can also write in to the corporate office address of UCO Bank which is:

UCO Bank Head Office,

10, B T M Sarani, Kolkata - 700 001

West Bengal, India.

Customers can also write in to the Customer Complaints & Service Department of the bank at the following address.

2nd Floor Head Office 10,

B.T.M. Sarani Kolkata-700 001

Tel: (033) 4455-8060/7331

Fax: (033) 44557319

E-Mail: hopgr.calcutta@ucobank.co.in

UCO Bank Car Loan Customer Care Numbers (City wise)

Customers hailing from different parts of the country can get in touch with officials at UCO Bank branches in their city for all car loan related grievance redressal. Following are the details of the UCO Bank Circle Office contact details across India.

UCO Bank Circle Office Details

Circle

Contact

Email Id

Bhubhaneshwar

Tel: 0674 - 2392553 / 2533899 Fax: 0674 - 2532890

fgm.orissa@ucobank.co.in / fgmoffice.bbsr@ucobank.co.in

Chandigarh

Tel: 0172 - 2701821 / 5037300 Fax: 0172 - 2701921

fgm.chng@ucobank.co.in

Chennai

Tel: 044 - 43405548 / 43405549 Fax: 044 - 43405571

fgm.chennai@ucobank.co.in

Kolkata

Tel: 033 - 44559130 / 44559102 Fax: 033 - 44559132

fgm.calcutta1@ucobank.co.in

Lucknow

Tel: 0522 - 4064358/2626365

fgm.lucknow@ucobank.co.in

Mumbai

Tel: 022 - 22023590 / 40544444 Fax: 022 - 22023589

fgm.mumbai@ucobank.co.in

New Delhi

Tel: 011 - 23716206 / 23710360 Fax: 011 - 23327053

fgmoffice.newdelhi@ucobank.co.in

North East

Tel: 0361 - 2660531 / 2662303 Fax: 0361 - 2662301

circleoffice.guwahati@ucobank.co.in

UCO Bank Zonal Office Contact Details

City

Contact

Email ID

Agartala

Tel: 0381 - 2384163 Fax: 0381-238 0228

zo.agartala@ucobank.co.in

Ahmedabad

Tel: 079- 40176904/40176914 Fax: 079 - 26579450

zo.ahmedabad@ucobank.co.in

Ajmer

Tel: 0145 - 2622660 Fax: 0145 - 2429552

zo.ajmer@ucobank.co.in

Balasore

Tel:NA

zo.balasore@ucobank.co.in

Bangalore

Tel: 080-43472702 Fax: 080-43472777

zo.blr@ucobank.co.in

Begusarai

Tel: 06243 - 221722 Fax: 06243 - 220495

zo.begusarai@ucobank.co.in

Bhagalpur

Tel: 0641 - 2301755 Mob: 9430427497 Fax: 0641 - 2301758

zo.bhagalpur@ucobank.co.in

Bhopal

Tel: 0755-4046002 Fax: 0755-4046010

zo.bhopal@ucobank.co.in

Bhubhaneshwar

Tel: 0674 - 2533626 Fax: 0674-2531448

zo.bbsr@ucobank.co.in

Burdwan

Tel: 0342-2647979 Fax: 0342-2647979

zo.burdwan@ucobank.co.in

Chandigarh

Tel: 0172-5037356

zo.chng@ucobank.co.in

Chennai

Tel: 044-43405522 Fax: 044-43405575

zo.chennai@ucobank.co.in

Coimbatore

Tel: 0422-4509922 Fax No. 0422 - 4509988

zo.coimbatore@ucobank.co.in

Dehradun

Tel: 0135 - 6510211 Fax No. 0135 - 2650775

zo.dehradun@ucobank.co.in

Dharamshala

Tel: 01892-223877 Fax: 01892-222104

zo.drmshala@ucobank.co.in

Ernakulum

Tel: 0484-2356641 Fax No: 0484-2356644

zo.tvpuram@ucobank.co.in

Guwahati

Tel: 0361-2665750

zo.guwahati@ucobank.co.in

Harayana

Tel: 0184-4020152 - 64 Fax: 0172-5037357

zo.haryana@ucobank.co.in

Hooghly

Tel: 2664 0186 Fax: 2664 0185

zo.hooghly@ucobank.co.in

Hyderabad

Tel: 040 - 23322596/598 Fax No. 040 - 23305555

zo.hydb@ucobank.co.in

Indore

Tel: 0731-2438303 Fax: 0731- 2438304

zo.indore@ucobank.co.in

Jaipur

Tel: 0141-2225672 Fax: 0141-2226163

zo.jaipur@ucobank.co.in

Jalandhar

Tel: 0181-2225096 Fax: 0181-5064061

zo.jlndhar@ucobank.co.in

Jodhpur

Tel: 0291-2633723 Fax: 0291-2753039

zo.jodhpur@ucobank.co.in

Jorhat

Tel: 0376-2309222 Fax: 0376-2321130 / 2309671

zo.jorhat@ucobank.co.in

Kanpur

Tel: 0512-2302706 Fax: 0376-2321130/2309671

zo.kanpur@ucobank.co.in

Kolkata

Tel: 033-44558302 / 44558355, Fax: 033-44558399

zo.calcutta@ucobank.co.in

Lucknow

Tel: 0522-4010060 Fax: 0522 - 2625432

zo.lucknow@ucobank.co.in

Meerut

Tel: 0121-2622571 Fax: 0121-2622293

zo.meerut@ucobank.co.in

Mumbai

Tel: 022-40544302 Fax: 022-22821187

zo.mumbai@ucobank.co.in

Nagpur

Tel: 0712-2524990 Fax: 0712-2543963

zo.nagpur@ucobank.co.in

New Delhi

Tel: 011-23736132 Fax: 011- 2372-1345

zo.newdelhi@ucobank.co.in

Patna

Tel: 0612-6455555 Mobile: 08986460716 Fax: 0612-2220489

zo.patna@ucobank.co.in

Pune

Tel: 020 - 24210228 Fax: 020 -24210377

zo.pune@ucobank.co.in

Raipur

Tel: 0771-4233113 Fax: 0771-4233107

zo.raipur@ucobank.co.in

Ranchi

Tel: 0651-2330265 Fax: 0651-2330152

zo.ranchi@ucobank.co.in

Salt Lake

Tel: 033-44559111 Fax: 033-44559138

zo.saltlake@ucobank.co.in

Sambalpur

Tel: 0663-2541320 Fax- 0663-2541443

-zo.sblpur@ucobank.co.in

Shimla

Tel: 0177-2622840 Fax: 0177-2625061

zo.shimla@ucobank.co.in

Surat

Tel: 0261-2794100

zo.surat@ucobank.co.in

Suri

Tel: 03462-255539 Fax: 03462-255539

zo.suri@ucobank.co.in

Varanasi

Tel: 0542-2220123/1923/1723 Fax: 0542-222312

zo.varanasi@ucobank.co.in

UCO Bank SMS Banking

SMS banking is a service which is now being provided by a number of banks to allow customers to access their bank accounts and banking services using their mobile phones. UCO Bank also offers a fully operational SMS-based banking service known as UCO Mobile Banking which allows customers to access select banking services from their cell phones and operates by on the Push & Pull Message system.

Push Messages are simply alerts which are customized for each customer. Customers who have registered for the UCO Mobile Banking service will receive SMS alerts from the bank for their account related activities. To register for this SMs alert service, customers must fill in the on-time application form and submit the same at any UCO Bank branch.

Pull Messages are basically requests which customers can send from their own registered mobile number to the bank's designated service number to either perform a transaction (from a list of chosen transactions) or obtain account / banking related information. Via Pull Message services, customers can carry out actions such as checking their account balance or enquire about the status of a cheque, among other actions.

How SMS Banking Works

The UCO Mobile Banking service operates using the SMS service on cell phones. With the help of Push and Pull Messages (SMS alerts and requests) customers can not only access their bank account but also perform a lot of banking related requests. All this can be done by simply sending an SMS with the specific keywords to the bank's service number i.e. 56161. Once you send the message, you will receive a system generated response in your SMS inbox shortly after.

Description

Keyword

Parameter

Balance Enquiry (for Primary account)

UCOBAL

mPIN

Balance Enquiry (for other accounts)

UCOBAL

mPIN & A/c No.

Last 3 transactions

TRAN

A/c No & mPIN

Cheque Status Enquiry

CHQST

A/c No, mPIN & Cheque No.

Account Statement Request

ACSTT

A/c No, mPIN & Month

Change of SMS Password

CHNGPW

mPIN & new mPIN

De-registering from Mobile Banking Service

SUSPND

A/c No & mPIN

Send message to RM of bank

MSGBM

A/c, mPIN & message

With the UCO Mobile Banking service, you can get alerts for a number of transactions and also send varied service requests. SMS alerts will be set for the following:

  1. Credit of salary into account.
  2. When your account balance is debited.
  3. When your account is credited with funds.
  4. If your cheque has bounced.
  5. If you have balance which is above a certain limit.
  6. If your account balance has fallen below the minimum required limit.
  7. When you have paid a bill or registered a bill using e-banking.
  8. Batch alerts.
  9. Alerts for promotional offers being run by the bank.
  10. Festival greetings.

You can also carry out service requests to get the following information.

  1. Find out the balance in your account.
  2. Receive information about the details of last three transactions performed from your account.
  3. Enquire about the status of a cheque.
  4. Request for a statement of your bank account.
  5. Change your SMS Password
  6. Request to deregister from the UCO Mobile Banking service.
  7. Send a message to the Branch Head.

UCO Bank Missed Call Service

UCO Bank also allows customers to perform banking related actions and access account information with a missed call service. All customers have to do is send a missed call to the designated number provided by the bank and they can receive the information they wish to obtain. Following are some of the requests which customers can carry out via the missed call service.

  1. Mini Account Statement - Customers must give a missed call on 09213125125 from their registered mobile number, following which they will receive the mini statement of their account (last 5 Transactions) via SMS.
  2. Balance Enquiry - To find out the balance that is in their account, customers must give a missed call on 09278792787, following which their account balance details will be sent to them via SMS. For Knowing Features of Loan Schemes :
  3. Features of Car Loan Schemes - If customers wish to know more about the car loans scheme being offered by the bank, they must give a missed call on 09210422122, following which the details will be sent to them via SMS.

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About UCO Bank

Founded in the pre-independence year of 1943, UCO Bank is one of the most popular Government owned banking institution in India. UCO Bank has a far reaching presence across India and carries out its business via 49 zonal offices which are located in all major cities across India. The bank also has 2 overseas branches in the Singapore and Hong Kong. UCO Bank caters to the financial needs of a diverse base of customers who hail from all financial backgrounds. The bank offers a range of well-appointed financial products and services such as wealth management, insurance, mortgage loans, consumer banking, corporate banking, investment banking and private banking.

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