Punjab National bank gives a lot of importance to customer satisfaction. In today’s world, account holders not only look for banking products with jaw-dropping features but also expect excellent customer care service from the bank they are transacting with. To make sure that their customers have a pleasant experience, Punjab National Bank has a dedicated customer care network. Customers who are looking for a car loan or have any queries on their existing car loan can contact Punjab National Bank by calling the customer care number or visiting the nearest branch.
Punjab National Bank has a dedicated 24x7 customer care service. If you are a customer who wants to talk about your Punjab National Bank car loan with a Punjab National Bank representative, dial any one of the toll-free numbers listed below:
You can also call the bank by dialling the numbers listed below which are not toll-free:
Alternatively, you can also write an email to firstname.lastname@example.org to contact the customer care division. If you have any complaints related to your car loan, you can send an email to email@example.com and one of the bank executives will get back to you.
The corporate office of Punjab National Bank is located at:
#7, Punjab National Bank House,
Bhikaji Cama Place,
Africa Avenue,Behind EIL
Delhi - 110066
Phone numbers: (91)-11-26196491/(91)-11-26102303/(91)-11-26196468/(91)-120-2490000
Punjab National Bank has 76 circle offices and branches spread across the country. Take a look at the below table to find out the city-wise phone numbers and email addresses:
|City||Phone Number||Email ID|
To help customers get their issues resolved as soon as possible, Punjab National Bank has SMS banking facility. All PNB customers can register for their SMS banking facility. To avail this service, customers should send the keyword, which is a predefined format given by the bank, through SMS to 5607040. If you are looking for the list of services PNB SMS banking offers, send an SMS “PNB PROD” to 5607040. Once you send this SMS, you will receive a list of services offered by the bank through SMS.
PNB SMS Banking facility can be activated by visiting the nearest Punjab National Bank branch. Unfortunately, this feature cannot be activated online or by calling the customer care number.
Please note that there is a quarterly fee of Rs.15 plus service tax to avail PNB SMS Banking facility. However, the below accounts are exempted from this fee:
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Founded in the year 1894, Punjab National Bank is one of the leading multi-national banks in India. Based in New Delhi, PNB is a state-owned corporation has almost 7000 bank branches and 9,935 ATMs, located across 764 cities in the country. The bank serves more than 80 million customers. PNB has always placed customer satisfaction first and has designed financial products to meet the changing demand of the customers. Currently, their portfolio includes commercial banking, investment banking, mutual funds, agricultural banking, cash management services, deposits, and loans.
The maximum loan amount provided to PNB customers is 25 times their annual income up to a maximum amount of Rs.1 crore.
PNB encourages its customers who are unsatisfied with the grievance redressal process to meet with the general manager of the branch.
Yes, PNB customers can lodge a complaint online. In fact, complaints that are filed online are redressed much faster than those filed offline.
PNB allows their customers to track the status of their complaints if they have been filed online.
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