Punjab National Bank(PNB) Car Loan Customer Care

Punjab National bank gives a lot of importance to customer satisfaction. In today's world, account holders not only look for banking products with jaw-dropping features but also expect excellent customer care service from the bank they are transacting with.

Updated On - 18 Sep 2025

To make sure that their customers have a pleasant experience, Punjab National Bank has a dedicated customer care network. Customers who are looking for a car loan or have any queries on their existing car loan can contact Punjab National Bank by calling the customer care number or visiting the nearest branch.

Punjab National Bank Car Loan Toll-Free Numbers

Punjab National Bank has a dedicated 24x7 customer care service. If you are a customer who wants to talk about your Punjab National Bank car loan with a representative, dial any one of the toll-free numbers listed below:

  1. Toll-free number: 1800 180 2222, 1800 1800, 1800 2021, 1800 180 8888

You can also call the bank by dialling the numbers listed below which are not toll-free:

  1. Tolled number: 0120-2490000
  2. Landline: 011-28044909

Alternatively, you can also write an email to care@pnb.co.in to contact the customer care division. If you have any complaints related to your car loan, you can send an email to complaint@pnb.co.in and one of the bank executives will get back to you.

The corporate office of Punjab National Bank is located at:

Plot No 4, Sector – 10,

Dwarka,

Delhi - 110075

Phone numbers: (91)-11-26196491/(91)-11-26102303/(91)-11-26196468/(91)-120-2490000

Punjab National Bank Customer Care Numbers - City Wise

Punjab National Bank has 76 circle offices and branches spread across the country. Take a look at the below table to find out the city-wise phone numbers and email addresses:

City

Phone Number

Email ID

Agra

0562-2851336

chagra@pnb.co.in

Ahmedabad

079-26583958

chahmedabad@pnb.co.in

Allahabad

0532-2560148

challahabad@pnb.co.in

Alwar

0144-2700858

chalwar@pnb.co.in

Amritsar

0183-2225519

chamritsar@pnb.co.in

Vijayawada

0866-2562821

chandhra@pnb.co.in

Arrah

06182-242419

charrah@pnb.co.in

Bangalore

080-25095076

chbangalore@pnb.co.in

Bareilly

0581-2520440

chbareilly@pnb.co.in

Bharatpur

05644-222012

chbharatpur@pnb.co.in

Bathinda

0164-2250414

chbhatinda@pnb.co.in

Bhopal

0755-2553213

chbhopal@pnb.co.in

Bhubaneswar

0674-2535613

chbhubaneswar@pnb.co.in

Biharshariff

06112-238578

chbiharsharif@pnb.co.in

Bilaspur

07752-270716

chbilaspur@pnb.co.in

Bokaro

06542-231900

chbokaro@pnb.co.in

Bulandshahr

05732-283504

chbulandshahar@pnb.co.in

Burdwan

0342-2646342

chburdwan@pnb.co.in

Chandigarh

0172-2709678

chchandigarh@pnb.co.in

Chennai

044-28120201

chchennai@pnb.co.in

Coimbatore

0422-2238841

chtrichy@pnb.co.in

Darbhanga

06272-246012

chdarbhanga@pnb.co.in

Dehradun

0135-2710107

chdehradun@pnb.co.in

Delhi Central

011-25753581

chcentraldelhi@pnb.co.in

Delhi North

011-25864287

chnorthdelhi@pnb.co.in

Delhi South

011-25728133

chsouthdelhi@pnb.co.in

Dharamshala

01892-225134

chdharamshala@pnb.co.in

Ernakulam

0484-2384614

chernakulam@pnb.co.in

Faizabad

05278-244370

chfaizabad@pnb.co.in

Gaya

0631-2221026

chgya@pnb.co.in

Gorakhpur

0551-2205046

chgorakhpur@pnb.co.in

Guwahati

0361-2458797

chguwahati@pnb.co.in

Gwalior

0751-2430037

chgwalior@pnb.co.in

Hamirpur

01972-222349

chhamirpur@pnb.co.in

Haridwar

01334-233933

chharidwar@pnb.co.in

Hissar

01662-247733

chhissar@pnb.co.in

Hoshiarpur

01882-222022

chhoshiarpur@pnb.co.in

Hyderabad

040-23235646

chhyderabad@pnb.co.in

Indore

0731-4224022

chindore@pnb.co.in

Jabalpur

0761-2401084

chjabalpur@pnb.co.in

Jaipur

0141-2747135

chjaipur@pnb.co.in

Jalandhar

0181-2224922

chjalandhar@pnb.co.in

Jammu

0191-2471979

chjammu@pnb.co.in

Jhansi

0510-2321460

chjhansi@pnb.co.in

Jodhpur

0291-2431958

chjodhpur@pnb.co.in

Kanpur

0512-2312448

chkanpur@pnb.co.in

Kapurthala

01822-501811

chkapurthala@pnb.co.in

Karnal

0184-2269618

chkarnal@pnb.co.in

Kashipur

05947-276940

chkashipur@pnb.co.in

Kolkata

033-26543510

chkolkatta@pnb.co.in

Kozhikode

0495-2742614

chkozhikode@pnb.co.in

Kurukshetra

01744-224716

chkurukshetra@pnb.co.in

Lucknow

0522-2304968

chlucknow@pnb.co.in

Ludhiana

0161-2550121

chludhiana@pnb.co.in

Mandi

01905-223562

chmandi@pnb.co.in

Meerut

0121-2671230

chmeerut@pnb.co.in

Midnapore

03222-274365

chmidnapur@pnb.co.in

Moradabad

0591-2455141

chmoradabad@pnb.co.in

Mumbai City

022-22186829

chmumbaicity@pnb.co.in

Mumbai Suburb

022-26532678

chmumbaisuburb@pnb.co.in

Muzaffarnagar

0131-2600643

chmuzaffarnagar@pnb.co.in

Muzaffarpur

0621-2273366

chmuzaffarpur@pnb.co.in

Nagpur

0712-2545888

chnagpur@pnb.co.in

Noida

0120-4818111

chnoida@pnb.co.in

Patiala

0175-5030200

chpatiala@pnb.co.in

Patna

0612-2228242

chpatna@pnb.co.in

Pune

020-26133863

chpune@pnb.co.in

Raipur

0771-2226223

chraipur@pnb.co.in

Ranchi

0651-2331073

chranchi@pnb.co.in

Rohtak

01262-228000

chrohtak@pnb.co.in

Sambalpur

0663-2535501

chsambalpur@pnb.co.in

Shimla

0177-2651733

chshimla@pnb.co.in

Sriganganagar

0154-2460707

chsriganganagar@pnb.co.in

Surat

0261-2701001

chsurat@pnb.co.in

Udaipur

0294-6611100

chudaipur@pnb.co.in

Varanasi

0542-2506063

chvaranasi@pnb.co.in

Punjab National Bank Car Loan Customer Care SMS Banking

To help customers get their issues resolved as soon as possible, Punjab National Bank has SMS banking facility. All PNB customers can register for their SMS banking facility.

To avail this service, customers should send the keyword, which is a predefined format given by the bank, through SMS to 5607040. If you are looking for the list of services PNB SMS banking offers, send an SMS "PNB PROD" to 5607040. Once you send this SMS, you will receive a list of services offered by the bank through SMS

How to register for PNB SMS Banking Facility?

PNB SMS Banking facility can be activated by visiting the nearest Punjab National Bank branch. Unfortunately, this feature cannot be activated online or by calling the customer care number.

PNB SMS Banking Fees

Please note that there is a quarterly fee of Rs.15 plus service tax to avail PNB SMS Banking facility. However, the below accounts are exempted from this fee:

  1. Accounts opened under Pradhan Mantri Jan Dhan Yojna (PMJDY)
  2. Senior citizen accounts
  3. Mitra accounts
  4. Accounts opened under PMJDY
  5. Staff and ex-staff accounts
  6. Vidyarthi accounts

BankBazaar Finance app

BankBazaar is the largest online marketplace for banking products. This website allows you to compare various financial products like a car loans, personal loans, fixed deposits, and so on and also lets you apply for it instantly.

BankBazaar has now launched their app which customers can use 24*7, 365 days a year to perform activities like checking loan eligibility, compare car loans, calculate your EMIs, find IFSC codes for different banks, and apply for various financial products. You can download this app from the Google Play Store and start using it immediately.

About Punjab National Bank

Founded in the year 1894, Punjab National Bank is one of the leading multi-national banks in India. Based in New Delhi, PNB is a state-owned corporation has almost 7000 bank branches and more than 9,000 ATMs, located across 764 cities in the country.

The bank serves more than 80 million customers. PNB has always placed customer satisfaction first and has designed financial products to meet the changing demand of the customers. Currently, their portfolio includes commercial banking, investment banking, mutual funds, agricultural banking, cash management services, deposits, and loans.

FAQs on PNB Car Loan Customer Care

  • What is the maximum loan amount that I can receive from PNB?

    The maximum loan amount provided to PNB customers is 25 times their annual income up to a maximum amount of Rs.1 crore.

  • What can I do if I am unhappy with the customer service provided?

    PNB encourages its customers who are unsatisfied with the grievance redressal process to meet with the general manager of the branch.

  • Can I lodge a complaint online?

    Yes, PNB customers can lodge a complaint online. In fact, complaints that are filed online are redressed much faster than those filed offline.

  • Can I track the redressal status of the grievance filed?

    PNB allows their customers to track the status of their complaints if they have been filed online.

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