Kotak Car Loan Customer Care

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Kotak Mahindra Bank offers you a wide range of car loans, including new car finance, used car and refinance, dealer finance, and top-up against car loans. The bank also provides you the facility to lease a car, if that is what you prefer.

Kotak Mahindra Prime Ltd. (KMPL), a subsidiary of Kotak Mahindra Bank Ltd., is one of the largest passenger vehicle finance companies in the country. KMPL offers loans to customers for a large range of multi-utility vehicles, passenger cars, and pre-owned vehicles. The company provides infrastructure funding and inventory funding to car dealers through arrangements with car manufacturers. KMPL has a vast distribution network comprising of 79 branches spread across 18 states in the country.

• The Kotak car loans are attractive as you can avail up to 90% of the ex-showroom price of the vehicle as loan.
• The bank also offers you flexible repayment tenures to suit your needs.
• In case you are looking to buy a luxury car, there is a facility to pay a lower EMI during the initial phase of the repayment tenure. The EMI will increase in value with your growing income.
• You can also repay your loan faster with advance instalments or choose to pay low EMIs throughout the repayment period.
• The scheme that you choose will determine the repayment period and EMIs.

The bank also places a lot of focus on car loan customer service. They have a dedicated 24x7 customer service cell that caters to the needs of their car loan customers. It is possible to get in touch with the bank through their Phone Banking numbers, email address, SMS banking, or by visiting the bank branch in your locality.

Kotak Car Loan Customer Care Toll Free Number

Phone banking is an add-on service that Kotak Mahindra Bank offers customers who have availed a car loan. The toll-free car loan helpline number is 1800 419 0090 for customers anywhere in the country. Customer service representatives will be available to assist you between 9.30 am and 6.30 pm on weekdays.

The head office of the bank is at the following address:

27 BKC, C 27, G Block,

Bandra Kurla Complex,

Bandra (E), Mumbai - 400051

The toll-free number of the bank where you can raise general banking queries is 1860 266 2666.

The address of the main Customer Service Centre is as follows:

Customer Service Centre

P.O. Box 16344

Mumbai-400013

Kotak Car Loan Customer Care Numbers

Listed below are the car loan customer care numbers of Kotak Mahindra Bank branches across India:

The car loan customer service cell of the bank can also be contacted through email at carloans@kotak.com or service.carfinance@kotak.com.

Kotak Car Loan Customer Care SMS

The SMS Banking service from Kotak Mahindra Bank, Bharat Banking app, enables the customer to access his/her bank account and car loan details from anywhere in the world. It is available 24x7 and is absolutely free of cost. The key features of the product includes:

• It enables you to access your savings/current account, loan status, credit card balances, etc.
• It is highly secure and allows only basic banking transactions.
• The app works on the registered mobile number and requires no password.
• All requests will be processed via SMS, and there is no need to be connected to the internet for the same.
• The app enables the customer to perform 36 banking transactions with ease.
• The Aadhaar number of the account holder can be linked to the bank account through the app.
• The app is available in English and some regional languages as well.
• Customers can transfer money up to Rs.2,500 without registering a beneficiary.
• Customers can apply for Pradhan Mantri Jeevan Jyoti Bima Yojana and Pradhan Mantri Suraksha Bima Yojana through the SMS Banking service.

Registration Process

To avail the facilities provided by the Bharat Banking app from Kotak Mahindra Bank, you will have to download the same from the Google Play Store on the phone with the registered mobile number. There is no need to register separately at the bank branch.

BankBazaar Finance app

The BankBazaar Finance app gives access to the customer service numbers of the banks where you have accounts. The app can be downloaded from the Google Play Store on Android phones. If a customer wants to enquire about his/her car loan, the app will provide the numbers for the same. Other significant features of the product include:

• The app is embedded with a Personal Finance feature that helps in keeping track of the customer’s bank balance and credit card expenses.
• The application is an extension of the BankBazaar website, and it offers the facility to compare car loans and apply for the most suitable one.
• The app can be used 24x7, all throughout the year.
• It is possible to understand the customer’s car loan eligibility through the BankBazaar Finance app. It also calculates the EMI through the Car Loan EMI Calculator feature.
• Customers can read the latest news on car loan products in India.
• The app also provides the customer exciting offers, discounts, and deals on financial products such as car loans.
• In addition, customers can easily track their car loan application status through the app.

About Kotak Mahindra Bank

Kotak Mahindra is a leading banking and financial services group that provides a vast range of products to fulfill the financial needs of customers. The bank offers personal finance products that range from credit cards to savings accounts, insurance products and loans. The Wealth Management team of the bank is renowned throughout the country for their impeccable services.