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  • Kotak Car Loan Customer Care is Rated as "Excellent!" by 372 Users

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    Kotak Car Loan Customer Care

    Kotak Mahindra Bank offers you a wide range of car loans, including new car finance, used car and refinance, dealer finance, and top-up against car loans. The bank also provides you the facility to lease a car, if that is what you prefer.

    Kotak Mahindra Prime Ltd. (KMPL), a subsidiary of Kotak Mahindra Bank Ltd., is one of the largest passenger vehicle finance companies in the country. KMPL offers loans to customers for a large range of multi-utility vehicles, passenger cars, and pre-owned vehicles. The company provides infrastructure funding and inventory funding to car dealers through arrangements with car manufacturers. KMPL has a vast distribution network comprising of 79 branches spread across 18 states in the country.

    • The Kotak car loans are attractive as you can avail up to 90% of the ex-showroom price of the vehicle as loan.
    • The bank also offers you flexible repayment tenures to suit your needs.
    • In case you are looking to buy a luxury car, there is a facility to pay a lower EMI during the initial phase of the repayment tenure. The EMI will increase in value with your growing income.
    • You can also repay your loan faster with advance instalments or choose to pay low EMIs throughout the repayment period.
    • The scheme that you choose will determine the repayment period and EMIs.

    The bank also places a lot of focus on car loan customer service. They have a dedicated 24x7 customer service cell that caters to the needs of their car loan customers. It is possible to get in touch with the bank through their Phone Banking numbers, email address, SMS banking, or by visiting the bank branch in your locality.

    Kotak Car Loan Customer Care Toll Free Number

    Phone banking is an add-on service that Kotak Mahindra Bank offers customers who have availed a car loan. The toll-free car loan helpline number is 1800 419 0090 for customers anywhere in the country. Customer service representatives will be available to assist you between 9.30 am and 6.30 pm on weekdays.

    The head office of the bank is at the following address:

    27 BKC, C 27, G Block,

    Bandra Kurla Complex,

    Bandra (E), Mumbai - 400051

    The toll-free number of the bank where you can raise general banking queries is 1860 266 2666.

    The address of the main Customer Service Centre is as follows:

    Customer Service Centre

    P.O. Box 16344

    Mumbai-400013

    Apply for Car Loan Online

    Kotak Car Loan Customer Care Numbers

    Listed below are the car loan customer care numbers of Kotak Mahindra Bank branches across India:

    City Number
    Ahmedabad 66006022
    Allahabad 011 6600 6022
    Amritsar 95161 6500 6022
    Ankleshwar 95265 6646022
    Bangalore 6600 6022
    Bardoli 95261 6600 6022
    Chandigarh 0161 6500 6022
    Chennai 6600 6022
    Coimbatore 6600 6022
    Goa 9522 6600 6022
    Gurgaon 9511 6600 6022
    Himmatnagar 9579 6600 6022
    Hyderabad 6600 6022
    Indore (011) 66006022
    Jaipur 6536 022
    Jalandhar 95161 6500 6022
    Kadi 9579 6600 6022
    Kanpur 011 6600 6022
    Kapurthala 95161 6500 6022
    Kochi 0422 6600 6022
    Kolkata 6550 6022
    Kottayam 0422 6600 6022
    Lucknow 011 6600 6022
    Ludhiana 6500 6022
    Mehsana 9579 6600 6022
    Mohali 95161 6500 6022
    Morbi 95281 6600 6022
    Mumbai 6600 6022
    Nagpur 9522 6600 6022
    Namakkal 9544 6600 6022
    Navsari 95261 6600 6022
    New Delhi 6600 6022
    Noida 9511 6600 6022
    Panchkula 95161 6500 6022
    Patna 033 6550 6022
    Phagwara 95161 6500 6022
    Pune 6521 6022
    Rajkot 6600 6022
    Rajpura 95161 6500 6022
    Sankari 9544 6600 6022
    Surat 6600 602
    Unjha 9579 6600 6022
    Vadodara 6646 022
    Vallabh Vidya Nagar 95265 6646 022
    Valsad 95261 6600 6022
    Vapi 95261 66006022
    Varanasi 011 6600 6022
    Visnagar 9579 66006022

    The car loan customer service cell of the bank can also be contacted through email at carloans@kotak.com or service.carfinance@kotak.com.

    Kotak Car Loan Customer Care SMS

    The SMS Banking service from Kotak Mahindra Bank, Bharat Banking app, enables the customer to access his/her bank account and car loan details from anywhere in the world. It is available 24x7 and is absolutely free of cost. The key features of the product includes:

    • It enables you to access your savings/current account, loan status, credit card balances, etc.
    • It is highly secure and allows only basic banking transactions.
    • The app works on the registered mobile number and requires no password.
    • All requests will be processed via SMS, and there is no need to be connected to the internet for the same.
    • The app enables the customer to perform 36 banking transactions with ease.
    • The Aadhaar number of the account holder can be linked to the bank account through the app.
    • The app is available in English and some regional languages as well.
    • Customers can transfer money up to Rs.2,500 without registering a beneficiary.
    • Customers can apply for Pradhan Mantri Jeevan Jyoti Bima Yojana and Pradhan Mantri Suraksha Bima Yojana through the SMS Banking service.

    Registration Process

    To avail the facilities provided by the Bharat Banking app from Kotak Mahindra Bank, you will have to download the same from the Google Play Store on the phone with the registered mobile number. There is no need to register separately at the bank branch.

    BankBazaar Finance app

    The BankBazaar Finance app gives access to the customer service numbers of the banks where you have accounts. The app can be downloaded from the Google Play Store on Android phones. If a customer wants to enquire about his/her car loan, the app will provide the numbers for the same. Other significant features of the product include:

    • The app is embedded with a Personal Finance feature that helps in keeping track of the customer’s bank balance and credit card expenses.
    • The application is an extension of the BankBazaar website, and it offers the facility to compare car loans and apply for the most suitable one.
    • The app can be used 24x7, all throughout the year.
    • It is possible to understand the customer’s car loan eligibility through the BankBazaar Finance app. It also calculates the EMI through the Car Loan EMI Calculator feature.
    • Customers can read the latest news on car loan products in India.
    • The app also provides the customer exciting offers, discounts, and deals on financial products such as car loans.
    • In addition, customers can easily track their car loan application status through the app.

    About Kotak Mahindra Bank

    Kotak Mahindra is a leading banking and financial services group that provides a vast range of products to fulfill the financial needs of customers. The bank offers personal finance products that range from credit cards to savings accounts, insurance products and loans. The Wealth Management team of the bank is renowned throughout the country for their impeccable services.

    Car Loan Reviews

    • Kotak Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding car loan with Kotak mahindra bank previously, i have close that loan 7 years before itself, there service was good, they have given me loan amount depend upon my salary package , the rate of interest they have charged was nominal, they have not charged any processing fee , there overall service is good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 10, 2018
    • Kotak Car Loan
      "AVERAGE"
      0.5 4.0/5 "Great!"
      I am using the KOTAK MAHINDRA BANK for the card loan as i have taken it with the easy and quick process to get the loan. The loan amount is satisfactory added on that i am using it from past 1.5 years. The rate of interest is higher when compared to the others.
      Was this review helpful? 1
      , pune
      Reviewed on Dec 07, 2018
    • Kotak Car Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      I have taken the card loan with the KOTAK MAHINDRA BANK where the process of getting the loan is good added on that the process is easy to get this loan. The rate of interest is nominal and the duration is for 4 years to repay the loan. The loan amount they haev given is satisfactory.
      Was this review helpful? 2
      , bangalore
      Reviewed on Dec 07, 2018
    • Kotak Car Loan
      "Needs To Improve"
      0.5 3.5/5 "Pretty good"
      The experience with this loan has not been that good where the loan amount which they had provided has not been satisfactory, which was less than expected. The interest rate with them has been pretty high when compared with the market rate and there has been some charges made by them.
      Was this review helpful? 1
      , bangalore
      Reviewed on Dec 04, 2018
    • Kotak Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      It was a very good experience with Kotak Mahindra bank for car loan, the interest rate was nominal when compared to other banks. Customer service was very good with this bank and they followed up on time. The tenure period for this car loan was for 5 years.
      Was this review helpful? 1
      , bangalore
      Reviewed on Dec 01, 2018
    • Kotak Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      My experience with KMB for car loan was good, the loan amount was for Rs 1.5 lacs with nominal interest rate when compared to others. It is a new car so loan was based on the on-road price. Customer service was good and the tenure period for this loan was 3 years.
      Was this review helpful? 2
      , pune
      Reviewed on Nov 30, 2018
    • Kotak Car Loan
      "Excellent Experience"
      0.5 5.0/5 "Blown Away!"
      I appreciate the smooth process they have approved the car loan on time, the bank approved the loan amount with 9.25% of interest. They transfer the amount to the showroom within 10 days and I purchase Maruthi baleno. I am very satisfied with the bank in terms of service.
      Was this review helpful? 2
      , jaipur
      Reviewed on Nov 30, 2018
    • Kotak Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with KOTAK MAHINDRA BANK , the tenure period is 4 year . There service was good , they have given me sufficient loan amount , the rate of interest they have charged me was nominal. So far experience was good to have loan from KOTAK MAHINDRA FIN .
      Was this review helpful? 1
      , bangalore
      Reviewed on Nov 28, 2018
    • Kotak Car Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      My car loan was taken with KOTAK MAHINDRA BANK , there service was average, they have given me sufficient loan amount , the rate of interest they have charged me was nominal. So far experience was good to have loan from KOTAK . The tenure period was 5 year and it is sufficient .
      Was this review helpful? 2
      , bhubaneshwar
      Reviewed on Nov 26, 2018
    • Kotak Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have been holding my car loan with KOTAK MAHINDRA BANK, there service was average, they have given me sufficient loan amount , the rate of interest they have charged me was nominal i donâ??t remember what was exact rate of interest percentage, and they did not charged any processing fee in this loan amount , so far experience was good.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Nov 16, 2018
    • Kotak Car Loan
      "Good car loan"
      0.5 3.5/5 "Pretty good"
      The rate of Interest could be better. Since my account was with Kotak, the documentation process was much easier. Its already been more than a year i have got my car loan with Kotak Mahindra. The process was easy. I am paying the EMI through auto deduction from the account. Based on interest rates i have to choose the car loan. Based on the terms and conditions of the loan, i have chosen the Kotak Mahindra.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 13, 2018
    • Kotak Car Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It has been a good experience i had with this car loan and the loan amount which they had provided has been satisfactory. The interest rate with them has been nominal when compared with the market rate and there has not been any sort of additional charges which they had made for this loan.
      Was this review helpful? 0
      , new delhi
      Reviewed on Oct 26, 2018
    • Kotak Car Loan
      "Good Financial service"
      0.5 4.0/5 "Great!"
      I have taken car loan form the Kotak mahindra bank. They have given nominal rate of interest which am satisfied with it. There is no processing fees with tenure period of 60 months .They took just 1 week for the approval of the loan . Am satisfied with the my car loan from the Mahindra.
      Was this review helpful? 4
      , hyderabad
      Reviewed on Oct 11, 2018
    • Kotak Car Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      Kotak Mahindra bank has offered me a car loan as well. I got the loan is 48 hours. It was a pre approved loan. I have purchased a Audi car. The interest rate and processing charges were nominal too. It was a excellent experience and the process was smooth.
      Was this review helpful? 5
      , new delhi
      Reviewed on Sep 19, 2018
    • Kotak Car Loan
      "Good process"
      0.5 5.0/5 "Blown Away!"
      After completing my first car loan, I have taken a second one from Kotak Mahindra bank again. This time it is for buying a Hyundai Verna. The customer services and response is good and there are no hassles in the process. The rate of interest is around 12%.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 07, 2018
    • Kotak Car Loan
      "Good in service"
      0.5 5.0/5 "Blown Away!"
      Three years back I have taken a car loan from Kotak Mahindra bank to buy a Ford Fiesta. The customer services and response is good and there are no hassles for this loan. The process to get the loan is good and easy and there were no hassles in the overall experience. Satisfactory overall.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 07, 2018
    • Kotak Car Loan
      "Best experience"
      0.5 4.5/5 "Excellent!"
      My car loan experience was good with Kotak Mahindra bank, the process was smooth and they disbursed the loan amount on time. I am happy with the customer service of this bank as their response was very good. My loan was approved based on the ex-showroom price.
      Was this review helpful? 3
      , chennai
      Reviewed on Aug 30, 2018
    • Kotak Car Loan
      "superb service"
      0.5 5.0/5 "Blown Away!"
      My experience with card loan of KOTAK BANK is pretty good , Customer service and their response is good . I use to pay 9200 rs of EMI and there is option of preclosere . Rate of interest is 9% and it is nominal in the market , tenure period is 5year . There is no processing fee .
      Was this review helpful? 1
      , ahmedabad
      Reviewed on Aug 26, 2018
    • Kotak Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My car loan experience was good with Kotak Mahindra bank, the loan amount was based on my requirement and the rate of interest was nominal when compared to other banks. Customer service was good and they followed up on time. The tenure period was for 5 years but i preclosed the loan in 3 years, there was no additional fee charged.
      Was this review helpful? 7
      , new delhi
      Reviewed on Aug 17, 2018
    • Kotak Car Loan
      "AVERAGE"
      0.5 2.0/5 "Expected more"
      I have taken a car loan with MAHINDRA FINANCE BANK and my loan experience is pretty good. My loan amount is 4.5lakh and interest rate is is too high. There is no hidden charges. I use to pay 16900 as EMI per month including insurance and tenure period is 3years. Processing fee is nominal.The process was so smooth at the time of documentation, i did not face any problems.
      Was this review helpful? 2
      , bangalore
      Reviewed on Aug 10, 2018
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