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  • Kotak Car Loan Customer Care is Rated as "Excellent!" by 353 Users

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    rated 4.5/5.0 by 353 users

    Kotak Car Loan Customer Care

    Kotak Mahindra Bank offers you a wide range of car loans, including new car finance, used car and refinance, dealer finance, and top-up against car loans. The bank also provides you the facility to lease a car, if that is what you prefer.

    Kotak Mahindra Prime Ltd. (KMPL), a subsidiary of Kotak Mahindra Bank Ltd., is one of the largest passenger vehicle finance companies in the country. KMPL offers loans to customers for a large range of multi-utility vehicles, passenger cars, and pre-owned vehicles. The company provides infrastructure funding and inventory funding to car dealers through arrangements with car manufacturers. KMPL has a vast distribution network comprising of 79 branches spread across 18 states in the country.

    • The Kotak car loans are attractive as you can avail up to 90% of the ex-showroom price of the vehicle as loan.
    • The bank also offers you flexible repayment tenures to suit your needs.
    • In case you are looking to buy a luxury car, there is a facility to pay a lower EMI during the initial phase of the repayment tenure. The EMI will increase in value with your growing income.
    • You can also repay your loan faster with advance instalments or choose to pay low EMIs throughout the repayment period.
    • The scheme that you choose will determine the repayment period and EMIs.

    The bank also places a lot of focus on car loan customer service. They have a dedicated 24x7 customer service cell that caters to the needs of their car loan customers. It is possible to get in touch with the bank through their Phone Banking numbers, email address, SMS banking, or by visiting the bank branch in your locality.

    Kotak Car Loan Customer Care Toll Free Number

    Phone banking is an add-on service that Kotak Mahindra Bank offers customers who have availed a car loan. The toll-free car loan helpline number is 1800 419 0090 for customers anywhere in the country. Customer service representatives will be available to assist you between 9.30 am and 6.30 pm on weekdays.

    The head office of the bank is at the following address:

    27 BKC, C 27, G Block,

    Bandra Kurla Complex,

    Bandra (E), Mumbai - 400051

    The toll-free number of the bank where you can raise general banking queries is 1860 266 2666.

    The address of the main Customer Service Centre is as follows:

    Customer Service Centre

    P.O. Box 16344

    Mumbai-400013

    Apply for Car Loan Online

    Kotak Car Loan Customer Care Numbers

    Listed below are the car loan customer care numbers of Kotak Mahindra Bank branches across India:

    City Number
    Ahmedabad 66006022
    Allahabad 011 6600 6022
    Amritsar 95161 6500 6022
    Ankleshwar 95265 6646022
    Bangalore 6600 6022
    Bardoli 95261 6600 6022
    Chandigarh 0161 6500 6022
    Chennai 6600 6022
    Coimbatore 6600 6022
    Goa 9522 6600 6022
    Gurgaon 9511 6600 6022
    Himmatnagar 9579 6600 6022
    Hyderabad 6600 6022
    Indore (011) 66006022
    Jaipur 6536 022
    Jalandhar 95161 6500 6022
    Kadi 9579 6600 6022
    Kanpur 011 6600 6022
    Kapurthala 95161 6500 6022
    Kochi 0422 6600 6022
    Kolkata 6550 6022
    Kottayam 0422 6600 6022
    Lucknow 011 6600 6022
    Ludhiana 6500 6022
    Mehsana 9579 6600 6022
    Mohali 95161 6500 6022
    Morbi 95281 6600 6022
    Mumbai 6600 6022
    Nagpur 9522 6600 6022
    Namakkal 9544 6600 6022
    Navsari 95261 6600 6022
    New Delhi 6600 6022
    Noida 9511 6600 6022
    Panchkula 95161 6500 6022
    Patna 033 6550 6022
    Phagwara 95161 6500 6022
    Pune 6521 6022
    Rajkot 6600 6022
    Rajpura 95161 6500 6022
    Sankari 9544 6600 6022
    Surat 6600 602
    Unjha 9579 6600 6022
    Vadodara 6646 022
    Vallabh Vidya Nagar 95265 6646 022
    Valsad 95261 6600 6022
    Vapi 95261 66006022
    Varanasi 011 6600 6022
    Visnagar 9579 66006022

    The car loan customer service cell of the bank can also be contacted through email at carloans@kotak.com or service.carfinance@kotak.com.

    Kotak Car Loan Customer Care SMS

    The SMS Banking service from Kotak Mahindra Bank, Bharat Banking app, enables the customer to access his/her bank account and car loan details from anywhere in the world. It is available 24x7 and is absolutely free of cost. The key features of the product includes:

    • It enables you to access your savings/current account, loan status, credit card balances, etc.
    • It is highly secure and allows only basic banking transactions.
    • The app works on the registered mobile number and requires no password.
    • All requests will be processed via SMS, and there is no need to be connected to the internet for the same.
    • The app enables the customer to perform 36 banking transactions with ease.
    • The Aadhaar number of the account holder can be linked to the bank account through the app.
    • The app is available in English and some regional languages as well.
    • Customers can transfer money up to Rs.2,500 without registering a beneficiary.
    • Customers can apply for Pradhan Mantri Jeevan Jyoti Bima Yojana and Pradhan Mantri Suraksha Bima Yojana through the SMS Banking service.

    Registration Process

    To avail the facilities provided by the Bharat Banking app from Kotak Mahindra Bank, you will have to download the same from the Google Play Store on the phone with the registered mobile number. There is no need to register separately at the bank branch.

    BankBazaar Finance app

    The BankBazaar Finance app gives access to the customer service numbers of the banks where you have accounts. The app can be downloaded from the Google Play Store on Android phones. If a customer wants to enquire about his/her car loan, the app will provide the numbers for the same. Other significant features of the product include:

    • The app is embedded with a Personal Finance feature that helps in keeping track of the customer’s bank balance and credit card expenses.
    • The application is an extension of the BankBazaar website, and it offers the facility to compare car loans and apply for the most suitable one.
    • The app can be used 24x7, all throughout the year.
    • It is possible to understand the customer’s car loan eligibility through the BankBazaar Finance app. It also calculates the EMI through the Car Loan EMI Calculator feature.
    • Customers can read the latest news on car loan products in India.
    • The app also provides the customer exciting offers, discounts, and deals on financial products such as car loans.
    • In addition, customers can easily track their car loan application status through the app.

    About Kotak Mahindra Bank

    Kotak Mahindra is a leading banking and financial services group that provides a vast range of products to fulfill the financial needs of customers. The bank offers personal finance products that range from credit cards to savings accounts, insurance products and loans. The Wealth Management team of the bank is renowned throughout the country for their impeccable services.

    Car Loan Reviews

    • Kotak Car Loan
      "AVERAGE"
      0.5 2.0/5 "Expected more"
      I have taken a car loan with MAHINDRA FINANCE BANK and my loan experience is pretty good. My loan amount is 4.5lakh and interest rate is is too high. There is no hidden charges. I use to pay 16900 as EMI per month including insurance and tenure period is 3years. Processing fee is nominal.The process was so smooth at the time of documentation, i did not face any problems.
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 10, 2018
    • Kotak Car Loan
      "Good till date"
      0.5 5.0/5 "Blown Away!"
      My car loan is with Kotak Mahindra bank and there are no hassles to get the loan through. The rate of interest is also good and the processing charges are normal too. The after loan services are good and the process to get the loan is also easy and smooth.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Aug 06, 2018
    • Kotak Car Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I took a card loan from the Kotak Mahindra Bank for 6 lacs, I got the loan with in 3 days. The interest rate was 8% nominal rate. I am paying monthly 12400 as EMI for this loan. The whole application process was easy and hassle free and I got the loan loan amount with out any hassle.
      Was this review helpful? 2
      , ahmedabad
      Reviewed on Jul 12, 2018
    • Kotak Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a car loan with Kotak Mahindra bank and my loan experience was good, the loan amount was for Rs 3 lakhs with nominal interest rate when compared to other banks. I have already completed 2 years for loan so more 1.5 years left. Customer service was good and they responded on time.
      Was this review helpful? 1
      , coimbatore
      Reviewed on Jun 29, 2018
    • Kotak Car Loan
      "Easy to Get Loan"
      0.5 5.0/5 "Blown Away!"
      Fast processing in Loan services. I have bought a new swift car by using the Kotak mahindra car loan. I have got the loan on time. I have taken this loan 6 months ago. I'm paying the EMI of Rs.12700. I used to make the payment through ECS. Their interest and processing fee are nominal. I have to pay the EMI for 3 years. 36 months loan i have opted for.
      Was this review helpful? 0
      , jaipur
      Reviewed on Jun 19, 2018
    • Kotak Car Loan
      "Best Car Loan from Kotak Mahindra Bank"
      0.5 5.0/5 "Blown Away!"
      I have taken this car loan in the year of 2015. They informed me earlier when i applied for the car loan. I'm much aware of the interest and other charges when i take a loan. Everything is fine with Kotak mahindra bank car loan. I'm paying the EMI of Rs. 14000 per month. I've started to pay the EMI from August 2016. Next month I'm going to close the car loan for that i have to pay 2% as pre-closure charges.
      Was this review helpful? 1
      , new delhi
      Reviewed on Jun 14, 2018
    • Kotak Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      Around 2 years ago, I have got the car loan from the KOTAK MAHINDRA BANK. The customer support service and the response is good from the Kotak and they have disbursed the loan amount within a week time. The rate of interest and the charges are average here.
      Was this review helpful? 0
      , chennai
      Reviewed on May 18, 2018
    • Kotak Car Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I have taken this card during this year starting and it has been very good with all the services which they had provided me so far. The rate of interest which they had offered was 15% which is quite good compared with the market rate. I was also satisfied with the premium amount which has been offered. Overall it was a good experience in this loan.
      Was this review helpful? 1
      , phaltan
      Reviewed on May 12, 2018
    • Kotak Car Loan
      "Car loan from Kotak"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from Kotak Mahindra bank and the approved loan amount was 2 lakhs with a rate of interest is 13%. The monthly EMI comes around 10000 for a tenure of 2 years. The customer service and response is good. The procedures was very fast.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on May 11, 2018
    • Kotak Car Loan
      "BEST"
      0.5 5.0/5 "Blown Away!"
      From the year 2015 i am using this loan, i have got my loan amount very quickly and easily. W hen it comes to the documentation it is very easy. Actually i am not sure that how much is my rate of interest. and i have paid my loan due for 5 years, and i am satisfied with the amount that they have given.
      Was this review helpful? 0
      , chennai
      Reviewed on May 09, 2018
    • Kotak Car Loan
      "Stay away from KOTAK MAHINDRA PRIME"
      0.5 1.0/5 "Really Bad"
      Nil transparency and customer service. Hidden charges and high interest rates. Basically a buttoned up loan sharks. They think every loan customer is a tractor owner who can be conned and be cheated. I had a salary account with Tech Mahindra which led me to this trap through Kotak Mahindra Bank
      Was this review helpful? 2
      , bangalore
      Reviewed on May 05, 2018
    • Kotak Car Loan
      "GOOD SERVICE"
      0.5 5.0/5 "Blown Away!"
      Using this KOTAK Mahindra car loan since 2 years, as i am not aware of the rate of interest. The response provided by them was very good and the quick response from them is given me and infact they offered a very good customer service in general.
      Was this review helpful? 0
      , navi mumbai
      Reviewed on May 02, 2018
    • Kotak Car Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      Around 8 months ago , I have got the car loan from the KOTAK MAHINDRA BANK and they have disbursed the loan amount within 10 to 15days of time. The customer support and the response is a good with the Mahindra bank. The rate of interest and the charges are bit high with the KOTAK MAHINDRA BANK when compared with others.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 18, 2018
    • Kotak Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Kotak Mahindra Bank has offered me car loan and it has been a excellent experience. I got the loan in three days. They offered me a outstanding rate of interest of 8.25% and there was no processing charges. The customer services and response is good.
      Was this review helpful? 0
      , new delhi
      Reviewed on Apr 11, 2018
    • Kotak Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with Kotak Mahindra bank and my loan experience was good, the loan amount was for Rs 4 lakhs with nominal interest rate when compared to other banks. My loan amount was based on the on-road price. Customer service was good, they responded on time and the tenure of this loan is 3 years.
      Was this review helpful? 0
      , new delhi
      Reviewed on Apr 02, 2018
    • Kotak Car Loan
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have taken a car loan with Kotak Mahindra Bank and my loan experience was good. The loan amount was for Rs 4 lakhs with the rate of interest which is nominal in the market. The process was smooth and i received my loan amount on time. My loan amount was based on Ex-showroom price. Customer service was good and the tenure of this loan is 5 years.
      Was this review helpful? 0
      , noida
      Reviewed on Mar 24, 2018
    • Kotak Car Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      I have my car loan with KOTAK BANK 2.5 years back.The loan amount was 2.8 lakhs and the interest rate was 9% which is satisfactory . The customer service and responses was good. Here the car loan process was very good and they have sanctioned the loan with the committed time.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 10, 2018
    • Kotak Car Loan
      "Quick loan partner"
      0.5 4.5/5 "Excellent!"
      I had applied and got a Car loan from the private sector bank KOTAK MAHINDRA BANK. They sanctioned my promised principle loan amount Rs.10 lakhs. The rate of interest which is reasonable by comparing market base rate. The process is smooth and they approved with in short time of period.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 06, 2018
    • Kotak Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My car loan experience with Kotak Mahindra Bank was very good, the process was very smooth and my loan amount was disbursed on time. The loan amount was for Rs 5 lakhs with the nominal rate of interest. My loan amount was approved based on Ex-showroom price. I pay an EMI of Rs 18600 for this loan and the tenure is 3 years.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 09, 2018
    • Kotak Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I am having the car loan with the Kotak mahindra bank and the interest rate is around 9% and the customer service is better one and the response is also better one. The loan amount got disbursed within ten days of time.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 06, 2018
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