If you really think about it, it's easier getting a loan for a car than a loan for bus fare!
  • Kotak Car Loan Customer Care is Rated as "Excellent!" by 384 Users

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    Kotak Car Loan Customer Care

    Kotak Car Loan Customer Care Numbers

    Listed below are the car loan customer care numbers of Kotak Mahindra Bank branches across India:

    Ahmedabad (079) 66006022
    Bengaluru (080) 66006022
    Chennai (044) 66006022
    Hyderabad (040) 66006022
    Mumbai (022) 66006022
    New Delhi (011) 66006022
    Pune (020) 66006022

    The car loan customer service cell of the bank can also be contacted through email at carloans@kotak.com or service.carfinance@kotak.com

    Kotak Mahindra Bank offers you a wide range of car loans, including new car finance, used car and refinance, dealer finance, and top-up against car loans. The bank also provides you the facility to lease a car, if that is what you prefer.

    Kotak Mahindra Prime Ltd. (KMPL), a subsidiary of Kotak Mahindra Bank Ltd., is one of the largest passenger vehicle finance companies in the country. KMPL offers loans to customers for a large range of multi-utility vehicles, passenger cars, and pre-owned vehicles. The company provides infrastructure funding and inventory funding to car dealers through arrangements with car manufacturers. KMPL has a vast distribution network comprising of 79 branches spread across 18 states in the country.

    • The Kotak car loans are attractive as you can avail up to 90% of the car value with the minimum amount being Rs.75,000.
    • The bank also offers you flexible repayment tenures to suit your needs ranging from 12 to 84 months.
    • You can pre-pay the loan 6 months after availing the loan.

    The bank also places a lot of focus on car loan customer service. They have a dedicated 24x7 customer service cell that caters to the needs of their car loan customers. It is possible to get in touch with the bank through their Phone Banking numbers, email address, SMS banking, or by visiting the bank branch in your locality.

    Kotak Car Loan Customer Care Toll Free Number

    Phone banking is an add-on service that Kotak Mahindra Bank offers customers who have availed a car loan. The toll-free car loan helpline number is 1800 209 5732 for customers anywhere in the country. Customer service representatives will be available to assist you between 9.30 am and 6.30 pm on weekdays.You can also send an email to service.carfinance@kotak.com.

    The head office of the bank is at the following address:

    27 BKC, C 27, G Block,

    Bandra Kurla Complex,

    Bandra (E), Mumbai - 400051

    The toll-free number of the bank where you can raise general banking queries is 1860 266 2666.

    The address of the main Customer Service Centre is as follows:

    Customer Service Centre

    P.O. Box 16344

    Mumbai-400013

    Kotak Car Loan Customer Care SMS

    The SMS Banking service from Kotak Mahindra Bank, Bharat Banking app, enables the customer to access his/her bank account and car loan details from anywhere in the world. It is available 24x7 and is absolutely free of cost. The key features of the product includes:

    • It enables you to access your savings/current account, loan status, credit card balances, etc.
    • It is highly secure and allows only basic banking transactions.
    • The app works on the registered mobile number and requires no password.
    • All requests will be processed via SMS, and there is no need to be connected to the internet for the same.
    • The app enables the customer to perform 36 banking transactions with ease.
    • The Aadhaar number of the account holder can be linked to the bank account through the app.
    • The app is available in English and some regional languages as well.
    • Customers can transfer money up to Rs.2,500 without registering a beneficiary.
    • Customers can apply for Pradhan Mantri Jeevan Jyoti Bima Yojana and Pradhan Mantri Suraksha Bima Yojana through the SMS Banking service.

    Registration Process

    To avail the facilities provided by the Bharat Banking app from Kotak Mahindra Bank, you will have to download the same from the Google Play Store on the phone with the registered mobile number. There is no need to register separately at the bank branch.

    BankBazaar Finance app

    The BankBazaar Finance app gives access to the customer service numbers of the banks where you have accounts. The app can be downloaded from the Google Play Store on Android phones. If a customer wants to enquire about his/her car loan, the app will provide the numbers for the same. Other significant features of the product include:

    • The app is embedded with a Personal Finance feature that helps in keeping track of the customer’s bank balance and credit card expenses.
    • The application is an extension of the BankBazaar website, and it offers the facility to compare car loans and apply for the most suitable one.
    • The app can be used 24x7, all throughout the year.
    • It is possible to understand the customer’s car loan eligibility through the BankBazaar Finance app. It also calculates the EMI through the Car Loan EMI Calculator feature.
    • Customers can read the latest news on car loan products in India.
    • The app also provides the customer exciting offers, discounts, and deals on financial products such as car loans.
    • In addition, customers can easily track their car loan application status through the app.

    About Kotak Mahindra Bank

    Kotak Mahindra is a leading banking and financial services group that provides a vast range of products to fulfill the financial needs of customers. The bank offers personal finance products that range from credit cards to savings accounts, insurance products and loans. The Wealth Management team of the bank is renowned throughout the country for their impeccable services.

    Car Loan Reviews

    • Kotak Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I took a Car loan from the KOTAK MAHINDRA BANK . Their rates are much cheaper that other companies. The application process was easy and hassle free. I never had any issues with their services. I use to pay my EMI on time . Customer support is good here .
      Was this review helpful? 0
      , thiruvananthapuram
      Reviewed on Mar 23, 2019
    • Kotak Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The rate of interest was high with KOTAK MAHINDRA BANK , and there was processing fee for my car loan and it is nominal .The documentation procedure went smooth.I have chosen car loan through KOTAK MAHINDRA BANK . The customer service and response was better.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 23, 2019
    • Kotak Car Loan
      "Process should be simple"
      0.5 3.0/5 "Satisfactory"
      I had car loan from Kotak Mahindra very long back, the process was lengthy and it has hassle documentation process. I was surprised regarding the way of loan, the interest and charges are good, however on road price of the card was approved on time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 22, 2019
    • Kotak Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have taken my car loan with KOTAK MAHINDRA BANK , the tenure period is 5 year . There was a smooth loan experience with the KOTAK MAHINDRA BANK . I never faced any issues during the application and processing of this bank is nominal. Customer service is good .
      Was this review helpful? 4
      , new delhi
      Reviewed on Mar 01, 2019
    • Kotak Car Loan
      "GOOD"
      0.5 4.0/5 "Great!"
      I have applied for the car loan with the KOTAK MAHINDRA BANK the process of getting the loan is simple with simple documents. It took 20-25 days to get the loan also the duration for repaying the loan is for 3 years but the rate of interest is 15% which is higher than others.
      Was this review helpful? 1
      , new delhi
      Reviewed on Feb 23, 2019
    • Kotak Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I had took car loan with Kotak mahindra bank previously, now i have closed this loan successfully, and the loan amount which they have given me was sufficient, and the rate of interest they have charged me was nominal ,and the processing fee they have charged me was nominal, i had no issue so far.
      Was this review helpful? 1
      , new delhi
      Reviewed on Feb 21, 2019
    • Kotak Car Loan
      "Beware of Frodulent commitments"
      0.5 0.5/5 "Unacceptable"
      I have opted car loan from Kmpl, a company of Kotak mahindra bank.They charged 14% per year interest rate instead of 9% they told verbally.They have disbursed my loan amt to dealer without giving me prior information and without confirming the availability of the car.I have paid 3 Emi without having car and finally told dealer to cancel my booking.Kmpl executive told me that your emi deducted from your account will be refunded soon but even after more than 2 months I didn't get any refund.Not only this,but even they have not updated my loan status or made any communication about this. So never deal with this company. If anyone want to make sure about genuinity of my review,I can show the documents if requested on 9924081888 Ajay Mehta
      Was this review helpful? 2
      , vadodara
      Reviewed on Feb 16, 2019
    • Kotak Car Loan
      "Overall good experience"
      0.5 5.0/5 "Blown Away!"
      I have purchased a Maruti Car and Kotak has offered me a 100% funding. The interest rate was bit higher than the others. There was a processing fee and it was okay. I have paid almost 42 months and tenure is 60months. There is an option for part payment and pre closure with 4%.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Feb 13, 2019
    • Kotak Car Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      Kotak Mahindra gave me the sufficient loan amount around Rs. 2.6 lakhs, interest rate is around 11% I felt its very nominal . The processing fee is zero, but they don't have balance transfer, part payment, pre clsoure option. I have purchased Omni mahindra.
      Was this review helpful? 3
      , bangalore
      Reviewed on Feb 04, 2019
    • Kotak Car Loan
      "Good. Can do better in the interest"
      0.5 4.5/5 "Excellent!"
      My car loan is with Kotak Mahindra Bank and the process was good to get the loan. There was no hassles in the documentation and the loan was disbursed on time. They could provide a lesser interest rate and the processing fees was also on the higher side.
      Was this review helpful? 1
      , mumbai
      Reviewed on Feb 03, 2019
    • Kotak Car Loan
      "Good Car Loan"
      0.5 5.0/5 "Blown Away!"
      My car loan bought from kotak mahindra bank. I got some offer hence i have chosen this bank. They have called me personally and given this loan. The collection executive came to my place and collected my documents. They have offered me a 12% interest rate per annum and there is a processing fee. They have sanctioned the loan immediately.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Jan 29, 2019
    • Kotak Car Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      I had taken this loan a while back and the experience i had was quite good. The loan amount which they had provided has been sufficient and the interest rate with them has been nominal as well, there has not been any additional charges which they had made and the charges like processing fee was nominal as well.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 26, 2019
    • Kotak Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been taken my car loan with Kotak mahindra bank recently ,like 2 months before i took this loan, and i am happy with the loan amount they have given me ,it was sufficient for me, and the rate of interest they have charged me up to 9.3% which was nominal for me and the processing fee they have charged me was nominal, the loan amount process went smoothly. the overall service rendered by them was really good.
      Was this review helpful? 2
      , chennai
      Reviewed on Jan 17, 2019
    • Kotak Car Loan
      "Interest rate should be economical"
      0.5 3.5/5 "Pretty good"
      I done the foreclosure of my Kotak Mahindra car loan, because I felt the interest rate is higher. The customer support is good they are working 24/7 . They preclosure charges around is around 2% on remaining outstanding . I got the NOC letter within 3 days.
      Was this review helpful? 3
      , chennai
      Reviewed on Jan 05, 2019
    • Kotak Car Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      The process in getting this loan has been good and the loan amount which they had provided has been sufficient. The interest rate with them has been nominal when compared with the market rate and there has not been any sort of charges which they had made so far.
      Was this review helpful? 3
      , chennai
      Reviewed on Dec 30, 2018
    • Kotak Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding car loan with Kotak mahindra bank previously, i have close that loan 7 years before itself, there service was good, they have given me loan amount depend upon my salary package , the rate of interest they have charged was nominal, they have not charged any processing fee , there overall service is good.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Dec 10, 2018
    • Kotak Car Loan
      "AVERAGE"
      0.5 4.0/5 "Great!"
      I am using the KOTAK MAHINDRA BANK for the card loan as i have taken it with the easy and quick process to get the loan. The loan amount is satisfactory added on that i am using it from past 1.5 years. The rate of interest is higher when compared to the others.
      Was this review helpful? 2
      , pune
      Reviewed on Dec 07, 2018
    • Kotak Car Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      I have taken the card loan with the KOTAK MAHINDRA BANK where the process of getting the loan is good added on that the process is easy to get this loan. The rate of interest is nominal and the duration is for 4 years to repay the loan. The loan amount they haev given is satisfactory.
      Was this review helpful? 3
      , bangalore
      Reviewed on Dec 07, 2018
    • Kotak Car Loan
      "Needs To Improve"
      0.5 3.5/5 "Pretty good"
      The experience with this loan has not been that good where the loan amount which they had provided has not been satisfactory, which was less than expected. The interest rate with them has been pretty high when compared with the market rate and there has been some charges made by them.
      Was this review helpful? 1
      , bangalore
      Reviewed on Dec 04, 2018
    • Kotak Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      It was a very good experience with Kotak Mahindra bank for car loan, the interest rate was nominal when compared to other banks. Customer service was very good with this bank and they followed up on time. The tenure period for this car loan was for 5 years.
      Was this review helpful? 1
      , bangalore
      Reviewed on Dec 01, 2018
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