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  • Kotak Car Loan Customer Care is Rated as "Excellent!" by 335 Users
    Car Loan BYTES FROM OUR KITCHEN
    rated 4.5/5.0 by 335 users

    Kotak Car Loan Customer Care

    Kotak Mahindra Bank offers you a wide range of car loans, including new car finance, used car and refinance, dealer finance, and top-up against car loans. The bank also provides you the facility to lease a car, if that is what you prefer.

    Kotak Mahindra Prime Ltd. (KMPL), a subsidiary of Kotak Mahindra Bank Ltd., is one of the largest passenger vehicle finance companies in the country. KMPL offers loans to customers for a large range of multi-utility vehicles, passenger cars, and pre-owned vehicles. The company provides infrastructure funding and inventory funding to car dealers through arrangements with car manufacturers. KMPL has a vast distribution network comprising of 79 branches spread across 18 states in the country.

    • The Kotak car loans are attractive as you can avail up to 90% of the ex-showroom price of the vehicle as loan.
    • The bank also offers you flexible repayment tenures to suit your needs.
    • In case you are looking to buy a luxury car, there is a facility to pay a lower EMI during the initial phase of the repayment tenure. The EMI will increase in value with your growing income.
    • You can also repay your loan faster with advance instalments or choose to pay low EMIs throughout the repayment period.
    • The scheme that you choose will determine the repayment period and EMIs.

    The bank also places a lot of focus on car loan customer service. They have a dedicated 24x7 customer service cell that caters to the needs of their car loan customers. It is possible to get in touch with the bank through their Phone Banking numbers, email address, SMS banking, or by visiting the bank branch in your locality.

    Kotak Car Loan Customer Care Toll Free Number

    Phone banking is an add-on service that Kotak Mahindra Bank offers customers who have availed a car loan. The toll-free car loan helpline number is 1800 419 0090 for customers anywhere in the country. Customer service representatives will be available to assist you between 9.30 am and 6.30 pm on weekdays.

    The head office of the bank is at the following address:

    27 BKC, C 27, G Block,

    Bandra Kurla Complex,

    Bandra (E), Mumbai - 400051

    The toll-free number of the bank where you can raise general banking queries is 1860 266 2666.

    The address of the main Customer Service Centre is as follows:

    Customer Service Centre

    P.O. Box 16344

    Mumbai-400013

    Kotak Car Loan Customer Care Numbers

    Listed below are the car loan customer care numbers of Kotak Mahindra Bank branches across India:

    City Number
    Ahmedabad 011 6600 6022
    Allahabad 011 6600 6022
    Amritsar 95161 6500 6022
    Ankleshwar 95265 6646022
    Bangalore 6600 6022
    Bardoli 95261 6600 6022
    Chandigarh 0161 6500 6022
    Chennai 6600 6022
    Coimbatore 6600 6022
    Goa 9522 6600 6022
    Gurgaon 9511 6600 6022
    Himmatnagar 9579 6600 6022
    Hyderabad 6600 6022
    Indore 1166006022
    Jaipur 6536 022
    Jalandhar 95161 6500 6022
    Kadi 9579 6600 6022
    Kanpur 011 6600 6022
    Kapurthala 95161 6500 6022
    Kochi 0422 6600 6022
    Kolkata 6550 6022
    Kottayam 0422 6600 6022
    Lucknow 011 6600 6022
    Ludhiana 6500 6022
    Mehsana 9579 6600 6022
    Mohali 95161 6500 6022
    Morbi 95281 6600 6022
    Mumbai 6600 6022
    Nagpur 9522 6600 6022
    Namakkal 9544 6600 6022
    Navsari 95261 6600 6022
    New Delhi 6600 6022
    Noida 9511 6600 6022
    Panchkula 95161 6500 6022
    Patna 033 6550 6022
    Phagwara 95161 6500 6022
    Pune 6521 6022
    Rajkot 6600 6022
    Rajpura 95161 6500 6022
    Sankari 9544 6600 6022
    Surat 6600 602
    Unjha 9579 6600 6022
    Vadodara 6646 022
    Vallabh Vidya Nagar 95265 6646 022
    Valsad 95261 6600 6022
    Vapi 95261 66006022
    Varanasi 011 6600 6022
    Visnagar 9579 66006022

    The car loan customer service cell of the bank can also be contacted through email at carloans@kotak.com or service.carfinance@kotak.com.

    Kotak Car Loan Customer Care SMS

    The SMS Banking service from Kotak Mahindra Bank, Bharat Banking app, enables the customer to access his/her bank account and car loan details from anywhere in the world. It is available 24x7 and is absolutely free of cost. The key features of the product includes:

    • It enables you to access your savings/current account, loan status, credit card balances, etc.
    • It is highly secure and allows only basic banking transactions.
    • The app works on the registered mobile number and requires no password.
    • All requests will be processed via SMS, and there is no need to be connected to the internet for the same.
    • The app enables the customer to perform 36 banking transactions with ease.
    • The Aadhaar number of the account holder can be linked to the bank account through the app.
    • The app is available in English and some regional languages as well.
    • Customers can transfer money up to Rs.2,500 without registering a beneficiary.
    • Customers can apply for Pradhan Mantri Jeevan Jyoti Bima Yojana and Pradhan Mantri Suraksha Bima Yojana through the SMS Banking service.

    Registration Process

    To avail the facilities provided by the Bharat Banking app from Kotak Mahindra Bank, you will have to download the same from the Google Play Store on the phone with the registered mobile number. There is no need to register separately at the bank branch.

    BankBazaar Finance app

    The BankBazaar Finance app gives access to the customer service numbers of the banks where you have accounts. The app can be downloaded from the Google Play Store on Android phones. If a customer wants to enquire about his/her car loan, the app will provide the numbers for the same. Other significant features of the product include:

    • The app is embedded with a Personal Finance feature that helps in keeping track of the customer’s bank balance and credit card expenses.
    • The application is an extension of the BankBazaar website, and it offers the facility to compare car loans and apply for the most suitable one.
    • The app can be used 24x7, all throughout the year.
    • It is possible to understand the customer’s car loan eligibility through the BankBazaar Finance app. It also calculates the EMI through the Car Loan EMI Calculator feature.
    • Customers can read the latest news on car loan products in India.
    • The app also provides the customer exciting offers, discounts, and deals on financial products such as car loans.
    • In addition, customers can easily track their car loan application status through the app.

    About Kotak Mahindra Bank

    Kotak Mahindra is a leading banking and financial services group that provides a vast range of products to fulfill the financial needs of customers. The bank offers personal finance products that range from credit cards to savings accounts, insurance products and loans. The Wealth Management team of the bank is renowned throughout the country for their impeccable services.

    Car Loan Reviews

    • Kotak Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My car loan experience with Kotak Mahindra Bank was very good, the process was very smooth and my loan amount was disbursed on time. The loan amount was for Rs 5 lakhs with the nominal rate of interest. My loan amount was approved based on Ex-showroom price. I pay an EMI of Rs 18600 for this loan and the tenure is 3 years.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 09, 2018
    • Kotak Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I am having the car loan with the Kotak mahindra bank and the interest rate is around 9% and the customer service is better one and the response is also better one. The loan amount got disbursed within ten days of time.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 06, 2018
    • Kotak Car Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      Car loan with KOTAK MAHINDRA BANK and the loan experience was good. The loan amount was for Rs 7,00,000 with the rate of interest of 10.25% which is nominal when compared to other banks. The process was good and I received my loan amount within the given time. Customer service was good and they responded on time. The tenure of this loan is 60months and it was overall a good service from KOTAK MAHINDRA BANK.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 27, 2018
    • Kotak Car Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I have taken a Car loan with Kotak Mahindra Bank and the loan experience was good. The loan amount was for Rs 14 lakhs with the rate of interest of 9.25% which is nominal when compared to other banks. I have taken Scorpio Top Model diesel version. The process was smooth and i received my loan amount within the given time. Customer service was good and they responded on time. The tenure of this loan is 3 years and it was overall a good service from Kotak.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Jan 24, 2018
    • Kotak Car Loan
      "GOOD"
      0.5 3.5/5 "Pretty good"
      It as a good experience of car Loan with KOTAK BANK . the customer service was good from the bank side . It was a full approval i got from the bank side . The money got Disbursed in 3 days . The Rate of interest was 13% they charged , the processing fee was 3K . Pre closure option is there with no extra charges .
      Was this review helpful? 3
      , mumbai
      Reviewed on Dec 27, 2017
    • Kotak Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My car loan experience with Kotak Mahindra Bank was good, i have taken loan for Rs 3 lakhs with the rate of interest of 14% which is high when compared to all other banks. The process was very smooth and i received my loan amount within 1 week. Customer service was good, they provided door step service for document collection and they followed up correctly. The loan amount was based on on-road price and tenure of the loan was 4 years, There is no additional charges on preclosure and part payment.
      Was this review helpful? 1
      , new delhi
      Reviewed on Dec 26, 2017
    • Kotak Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with Kotak Mahindra Bank and it was a good loan experience. The loan amount was for Rs 2 lakhs with the nominal rate of interest when compared to all other banks. The process was very smooth and my loan amount was approved within 2 days. I submitted my documents directly to the showroom. Customer service was good and they followed up correctly.
      Was this review helpful? 6
      , hyderabad
      Reviewed on Dec 13, 2017
    • Kotak Car Loan
      "Interest rate should be reduced"
      0.5 4.0/5 "Great!"
      Kotak gave me car loan, I have taken the loan amount of Rs. Rs. 6 lakhs. Based on that loan, Kotak Mahindra gave me the top up loan and personal loan. But their interest rate is high The car loan has the tenure period of three years it would be great if they reduce the rate.
      Was this review helpful? 4
      , chennai
      Reviewed on Dec 13, 2017
    • Kotak Car Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I have taken car loan with Kotak Mahindra Bank and it was a very good experience overall. The loan amount was for Rs 3.5 lakhs with the rate of interest which is high when compared to other banks. This was a pre approved loan so my loan amount was disbursed within a day. Customer service was very good and they responded on time.
      Was this review helpful? 2
      , bangalore
      Reviewed on Dec 12, 2017
    • Kotak Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The Kotak Mahindra finance gave me a car loan and I got it around 3 years back. The customer support is average with the Kotak mahindra bank. The rate of interest and the charges are average with the Kotak Mahindra finance but their loan amount was sanctioned up to 75% , so I am not satisfied with it. I have to pay the car loan fro next 3 years.
      Was this review helpful? 3
      , bangalore
      Reviewed on Dec 12, 2017
    • Kotak Car Loan
      "Hassle Free and Quick Process"
      0.5 5.0/5 "Blown Away!"
      I took car loan directly from the showroom with Kotak Mahindra, they completed the process within 2 to 3 days and delivered my car. I took the car loan of Rs. 3 lakhs, I paid some down payment, They have fulfilled my requirement with better interest rate.
      Was this review helpful? 3
      , bangalore
      Reviewed on Dec 04, 2017
    • Kotak Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken car loan with Kotak Mahindra bank, my car loan application was approved and the requested amount was disbursed. The loan amount was for Rs 7 lakhs with the nominal rate of interest. The customer service was good and they responded on time. The loan amount was approved based on the on-road price. Customer service was good, they provided door step service to collect the documents. It was overall a good loan experience.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Dec 02, 2017
    • Kotak Car Loan
      "Good experience"
      0.5 4.0/5 "Great!"
      My car loan was taken with KOTAK 2 years back .The loan amount was 5 lakhs and the interest rate was 9.45% which was avergae in the market . I had a very good loan process here and they have sanctioned the loan with they committed time also . My overall experience was good and its recommendable..
      Was this review helpful? 1
      , chennai
      Reviewed on Dec 01, 2017
    • Kotak Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I am a co-applicant for the car loan with Kotak Mahindra Bank. I am happy with the whole process of the bank. The customer services are good and there are no hassles in the whole process. I got the disbursement on time. The rate of interest and processing charges are normal.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Nov 23, 2017
    • Kotak Car Loan
      "Nice bank"
      0.5 3.5/5 "Pretty good"
      With KOTAK MAHINDRA BANK i am holding a savings account. Its been 8 months i am started using this account with them. The net banking with Kotak is great. All the other features with the bank is comfortable. The customer service and response is comfortable.
      Was this review helpful? 2
      , pune
      Reviewed on Nov 18, 2017
    • Kotak Car Loan
      "Smooth process"
      0.5 3.0/5 "Satisfactory"
      I had taken a car loan with Kotak Mahindra Bank which has now been completed. I had a good process with them while getting my loan approved and there was no issues during that time as well as as during the term of the loan. The service was good and completed smoothly.
      Was this review helpful? 1
      , jaipur
      Reviewed on Nov 17, 2017
    • Kotak Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      It was a very fast service from KOTAK MAHINDRA for my car loan service within two days the process have been completed the interest rate have been 7 % which was fine compare to others and the documents have been collected from my door step it was totally a excellent experience with KOTAK MAHINDRA for my car loan service.
      Was this review helpful? 1
      , new delhi
      Reviewed on Nov 15, 2017
    • Kotak Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      It was a quick process with KOTAK for my car loan service within three days they completed the process the interest rate they quoted me was 8 % which is fine compare to others and the documentation part was also easy. They collected all my documents from my door steps,it was a good experience with KOTAK on my car loan process.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Nov 13, 2017
    • Kotak Car Loan
      "Excellent service"
      0.5 4.5/5 "Excellent!"
      The rate of interest offered by KOTAK for my car loan service is good compare to others in the market the documents have been collected directly also the payments are directly with KOTAK ,I am happy with the service KOTAK for my car loan service.
      Was this review helpful? 1
      , new delhi
      Reviewed on Nov 10, 2017
    • Kotak Car Loan
      "Excellent"
      0.5 3.0/5 "Satisfactory"
      I already taken car loan from Kotak Mahindra because their service is good. When I took that loan they said after six months they would reverse the interest rate but they didn't reduce it, and also they charged me Rs. 15000 extra on foreclosure of my loan.
      Was this review helpful? 0
      , howrah
      Reviewed on Nov 09, 2017
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