HSBC Bank offers its customers a wide variety of car loan options to its prestigious customers. These loans are then used to finance the purchase of their dream car, commercial vehicle or as an investment. The bank boasts of high-quality service and maximum customer satisfaction. Customers who aren’t satisfied with the products purchased or if they have a query with regard to their HSBC car loan can contact customer care.
| Toll-free number within India (Personal Banking) 1860 266 2667/1860 500 2255 |
The phone banking service offered by the bank can be utilised by customers to resolve any query regarding their car loan. The customer care numbers are as follows:
| Customers | Phone number |
|---|---|
| HSBC Premier (Toll Free) | 1800 266 3456/1800 103 4722 |
| HSBC Advance (Toll Free) | 1800 267 3456/1800 102 2208 |
| Personal Banking | 1860 266 2667/1860 500 2255 |
| NRI | 040 67173404/080 49089634 |
The car loan customers can also use internet banking to raise a service request by using one’s username or banking ID on the website.
One can also use the branch locator, available on the website, to find the nearest branch where one can resolve one’s queries.
HSBC car loan customers or car loan applicants can use the chatbot available on the website to clear any questions they have about the product.
Here is a list of some of the services provided by the customer car department of HSBC:
Most customer care services provided are free except for cashier order request, demand draft request, duplicate statement request, and request to stop payments.
All regular queries are resolved between 6.30 a.m. and 8.30 p.m. and emergency services are offered for 24 hours in a day in 7 days.
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