Customers of IndusInd Bank are offered a 24/7 customer service that meets the needs and requirements of their customers and ensures that customer satisfaction is met. IndusInd Bank offers a wide variety of auto financing solutions that can be used in purchasing a commercial or private vehicle. The documentation process is quite easy and simple and does not create a lot of hassle. The bank focuses a lot on customer service as a happy customer will almost guarantee their return to purchase other products.
The bank also has dedicated a 24/7 customer service centre that will cater to the needs of every customer of IndusInd Bank.
Customers can now reach out to IndusInd Bank for any service or assistance that they may require. All that a customer has to do is call the customer care number and voice out their problems.
For all customers: 1860-500-5004, 022-44066666
You can also send an email to firstname.lastname@example.org and NRI customers can reach the bank my sending an email to email@example.com.
An acknowledgement will be sent to your email address from the bank the moment you send you email to the bank.
If the customer service offered by IndusInd Bank does not meet the needs and expectations of the customer, then they can contact the Nodal Officer of IndusInd Bank to have their queries addressed. You can contact the Nodal Officer directly by sending in your complaints to the Principal Nodal Officer whose main job is to ensure the implementation of complaint handling and customer service for the entire bank at the corporate level.
Senior Vice President,
Banking Operations IndusInd Bank Ltd. 701/801 Solitaire Corporate Park,
167, Guru Hargovindji Marg, Andheri-Ghatkopar Link Road,
Chakala Andheri (East), Mumbai - 400 093
BSNL & MTNL subscribers:1800 22 0061
Other Subscribers: 1800 209 0061/022 44066666
Fax: 022-6641 2318
The bank has also appointed the following Senior Executives as Regional Nodal Officers whose main responsibility is to implement complaint handling and customer service at the Regional Level.
|Sl. No.||Area of Operation||Centre||Regional Managers||Address|
|1||Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu||Ahmedabad||Mr. Mandar Juvekar||Landline: 079 61916706 Mobile: 9687640575||IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad - firstname.lastname@example.org|
|2||Karnataka||Bengaluru||Mr. Prabhu Sivaramakrishnan||Landline: 080-45673123||IndusInd Bank Ltd, 4th Floor, No.87, Bull Temple Road, Basavanagudi, Bangalore - email@example.com|
|3||Odisha||Bhubaneswar||Mr. Abhijit De||Landline: 0674-2362646 Mobile: 7894404403||IndusInd Bank - Bhubaneswar Regional Office 1st Floor N-5 / 542 IRC Village Nayapalli Bhubaneswar - Odisha - firstname.lastname@example.org|
|4||Madhya Pradesh and Chattisgarh||Bhopal||Mr. Vikas Bhanpurkar||Landline: 0755-2550288||IndusInd Bank Ltd, Regional Office, Plot no.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - email@example.com|
|5||Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands||Chennai||Mr. Sivaraman Jayaraman||Landline-04428346029 Mobile: 8939932665||115, G N Chetty Road, T Nagar, Chennai - firstname.lastname@example.org|
|6||Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana.||Chandigarh||Mr.Amit Sharma||Landline: 0172 5213129||IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - email@example.com|
|7||Andhra Pradesh and Telangana||Hyderabad||Mr. Anilkumar Tavvala||Landline: 040-66595286||IndusInd Bank Ltd. #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - firstname.lastname@example.org|
|8||Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura||Guwahati||Mr. Sandeepan Bhattacharjee||Land Line: 0361 2450049 Mobile: 8486038043||IndusInd Bank Ltd. Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata - email@example.com|
|9||Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand||Kanpur||Mr.Deepak H Gupta||Landline: 0522 4933943 Mobile: 9352203341||IndusInd Bank Ltd, Regional Office, 1st Floor, 628/10A, Faizabad Road Indiranagar, Lucknow - firstname.lastname@example.org|
|10||Rajasthan||Jaipur||Mr. Manish Mehta||Landline: 0141-4182965||IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - email@example.com|
|11||Maharashtra and Goa||Mumbai||Mr. Rakesh Ranjan||Landline: 022-66412200/022-66412217 Fax: 022-6641 2318||IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai - firstname.lastname@example.org|
|12||West Bengal and Sikkim||Kolkata||Mr.KarunaKant Singh||Landline: 033- 40813275 Mobile: 9830223231||IndusInd Bank Ltd. Saket, 44, Park Street, 6th Floor, Kolkata - email@example.com|
|13||Bihar and Jharkhand||Patna||Mr.Abhijit Chowdary||Landline: 0612-3035700 Mobile: 9874396633||IndusInd Bank Ltd, Regional Office, Markandey Complex, Gayatri Mandir Road, Kankarbag Patna - firstname.lastname@example.org and email@example.com|
|14||Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)||Thiruvananthapuram||Mr. Madhu Mathews||Landline: 0471-4100811||IndusInd Bank Ltd, Thiruvananthapuram Branch, Vellayambalam - Sasthamangalam Road, Sashthamangalam P.O, Thiruvananthapuramfirstname.lastname@example.org|
|15||Delhi, Jammu and Kashmir||New Delhi I||Mr. Rajesh Kumar Mahajan||Landline: 011 49522500 Ext 519||IndusInd bank Ltd, Vasant Kunj Office T3 T0 T8, 3rd Floor, Vasant Square Mall, Vasant Kunj, New Delhi - email@example.com|
|16||Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh||Delhi II||Mr. Rajesh Kumar Mahajan||Landline: 011 49522500 Ext 519||IndusInd Bank Ltd, Vasant Kunj Office T3 T0 T8, 3rd Floor, Vasant Square Mall, Vasant Kunj, New Delhi - firstname.lastname@example.org|
|17||Uttarakhand and seven districts of Uttar Pradesh viz. Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)||Dehradun||Mr. Amit V Jain||Landline: 0121-2603447 Mobile: 9839111540||IndusInd Bank Ltd. Meerut Branch, Ground Floor, “Tyagi Market”, no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh - 250004||-|
|18||Jharkhand||Ranchi||Mr. Abhijit Chowdhury||Landline: 0612 3035700 Mobile: 9874396633||IndusInd Bank Ltd, Regional Office, Gayatri Mandir Road, Kankarbag Patna - email@example.com and firstname.lastname@example.org|
|19||Chattisgarh||Raipur||Mr.Brajesh Tiwari||Landline: 0771-4024918 Mobile: 7566282282||IndusInd Bank Ltd., Colors Mall, Gr Mall, NH 43, Pachpadi naka Raipur - 492006||-|
|20||J&K||Jammu||Mr. Gaurav Arora||Landline: 0191-2470248 Mobile: 8716910000||IndusInd Bank Ltd, Gupta Towers, Bahu Plaza Rail Head Complex Jammu 180004||-|
The SMS Banking service provided by IndusInd Bank allows customers to access their accounts and IndusInd Bank car loan details at anytime and anywhere around the world. The SMS Banking facility allows a customer to get details about their loan instantly.
You can use the facility to even recharge your mobile phone and DTH connection.
Send an SMS with the keyword mentioned below to 9212299955
|Service Required||SMS format|
|Recharge DTH Connection||DTH <space> SUBSCRIBER ID <space> OPERATOR NAME <space> RECHARGE AMT Last 4 digits of debit card|
|Recharge Mobile Number||MOB <space> 10-DIGIT MOBILE NO <space> TELECOM OPERATOR NAME <space> RECHARGE AMT <space> Last 4 digits of debit card|
|Mobile Operator||Keyword for SMS|
|TATA DOCOMO PREPAID||DOCOMO|
|MTNL MUMBAI PREPAID||MTNLMUMBAI|
|MTNL DELHI PREPAID||MTNLDELHI|
|TATA INDICOM PREPAID||INDICOM|
|RIM GSM PREPAID||RIMGSM|
|BIG TV DTH||BIGTV|
|SUN TV DTH||SUNTV|
|DISH TV DTH||DISHTV|
Apart from Mobile SMS, you can also avail the Missed Call banking, IndusAlerts and Indus Mobile USSD services that is offered by IndusInd Bank.
To avail the facilities provided by IndusInd Bank, you will have to link your mobile number with your account. All you have to do is send an SMS to the bank from your registered mobile number and then avail the mobile facility that is provided. You can also visit the nearest branch of IndusInd Bank to update your mobile number and have it linked to your bank account.
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IndusInd Bank boasts of a being a new generation bank that was established in 1994 and was inaugurated by Manmohan Singh who was the Union Finance Minister. Apart from regular banking services that banks provide, IndusInd Bank also offers transactional, commercial, and electronic banking services to its prestigious customers. IndusInd Bank has over 1,000 branches and 1885 ATMs spread across the country. The bank also has representative offices that are located in London, Abu Dhabi, and Dubai.
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