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  • IndusInd Bank Car Loan Customer Care is Rated as "Great!" by 120 Users
    Car Loan BYTES FROM OUR KITCHEN
    rated 4.0/5.0 by 120 users

    IndusInd Bank Car Loan Customer Care

    Customers of IndusInd Bank are offered a 24/7 customer service that meets the needs and requirements of their customers and ensures that customer satisfaction is met. IndusInd Bank offers a wide variety of auto financing solutions that can be used in purchasing a commercial or private vehicle. The documentation process is quite easy and simple and does not create a lot of hassle. The bank focuses a lot of customer service as a happy customer will almost guarantee their return to purchase other products.

    The bank has also dedicated a 24/7 customer service centre that will cater to the needs of every customer of IndusInd Bank.

    IndusInd Bank Customer Care Number:

    Customers can now reach out to IndusInd Bank for any service or assistance that they may require. All that a customer has to do is call the customer care number and voice out your problems.

    For all customers: 1860-500-5004, 022-44066666

    You can also send an email to reachus@indusind.com and NRI customers can reach the bank my sending an email to nri@indusind.com.

    An acknowledgement will be sent to your email address from the bank the moment you send you email to the bank.

    Apply for Car Loan Online

    IndusInd Bank Nodal Officers:

    If the customer service offered by IndusInd Bank does not meet the needs and expectations of the customer, then they can contact the Nodal Officer of IndusInd Bank to have their queries addressed. You can contact the Nodal Officer directly by sending in your complaints to the Principal Nodal Officer whose main job is to ensure the implementation of complaint handling and customer service for the entire bank at the corporate level.

    • Ms. Anita Verghese

    Senior Vice President,

    Banking Operations IndusInd Bank Ltd. 701/801 Solitaire Corporate Park,

    167, Guru Hargovindji Marg, Andheri-Ghatkopar Link Road,

    Chakala Andheri (East), Mumbai - 400 093

    Email: nodal.officer@indusind.com

    Telephone Number: 022-66412200, 66412319

    Fax: 022-6641 2318

    The bank has also appointed the following Senior Executives as Regional Nodal Officers whose main responsibility is to implement complaint handling and customer service at the Regional Level.

    Sl. No. Area of Operation Centre Regional Managers Contact Details Email
    1 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Mr. Mandar Juvekar Landline: 0793061 8035 Mobile: 9687640575 boiblahmed@indusind.com
    2 Karnataka Bengaluru Mr. Prabhu Sivaramakrishnan Landline: 080 -30082662 boiblbang@indusind.com
    3 Odisha Bhubaneswar Mr. Abhijit De Landline: 0674-2362646 Fax no.: 0674-2362652 boiblbhub@indusind.com
    4 Madhya Pradesh and Chattisgarh Bhopal Mr. Vikas Bhanpurkar Landline: 0755-2550288 boiblbhop@indusind.com
    5 Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai Mr. Sivaraman Jayaraman Landline-04428346029 Mobile: 8939932665 boiblchen@indusind.com
    6 Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. Chandigarh Mr. Manoj Sehgal Landline: 0172 5213129 Mobile: 8283845352 boiblchand@indusind.com
    7 Andhra Pradesh and Telangana Hyderabad Mr. Anilkumar Tavvala Landline: 040-40916108 boiblhyde@indusind.com
    8 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Mr. Sandeepan Bhattacharjee Land Line: 0361 2450049 Mobile: 8486038043 boindusindbankguwa@indusind.com
    9 Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand Kanpur Mr. Shashi Karan Nath Singh Landline: 0522 4933943 Mobile: 9648260333 Fax no.: 0522 4933932 boiblkanp@indusind.com
    10 Rajasthan Jaipur Mr. Manish Mehta Landline: 0141-4182965 Fax: 0141-2387084 boibljai@indusind.com
    11 Maharashtra and Goa Mumbai Mr. Rakesh Ranjan Landline: 022-66412200/022 66412217 Fax: 022-6641 2318 boiblmahgoa@indusind.com
    12 West Bengal and Sikkim Kolkata Mr. Manikantan Iyer Landline: 033- 30073382 Fax: 033-22896206 boiblkol@indusind.com
    13 Bihar and Jharkhand Patna Mr. Karuna Kant Singh Landline: 0612-2500119 Fax no.: 0612-2500938 boiblpatna@indusind.com
    14 Delhi, Jammu and Kashmir and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh. Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) New Delhi Mr. Sashikant Panda Landline: 011-49522518 Fax No: 011-46067596 boibldelhi@indusind.com
    15 Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) Thiruvananthapuram Mr. Madhu Mathews Landline: 0471-4100811 Mobile: 919846265656 boiblthiruv@indusind.com

    IndusInd Bank Car Loan Customer Care SMS:

    The SMS Banking service provided by IndusInd Bank allows customers to access their accounts and IndusInd Bank car loan details at anytime and anywhere around the world. The SMS Banking facility allows a customer to get details about their loan instantly.

    You can use the facility to even recharge your mobile phone and DTH connection.

    Send an SMS with the keyword mentioned below to 9212299955

    Service Required SMS format
    Recharge DTH Connection DTHSUBSCRIBER IDOPERATOR NAMERECHARGE AMT Last 4 digits of debit card
    Recharge Mobile Number MOB10-DIGIT MOBILE NOTELECOM OPERATOR NAMERECHARGE AMTLast 4 digits of debit card

    Mobile Recharge Operators along with a list of keywords:

    Mobile Operator Keyword for SMS
    AIRTEL PREPAID AIRTEL
    AIRCEL PREPAID AIRCEL
    TATA DOCOMO PREPAID DOCOMO
    IDEA PREPAID IDEA
    MTNL MUMBAI PREPAID MTNLMUMBAI
    BSNL PREPAID BSNL
    MTNL DELHI PREPAID MTNLDELHI
    RIMCDMA PREPAID RIMCDMA
    MTS PREPAID MTS
    TATA INDICOM PREPAID INDICOM
    VIDEOCON PREPAID VIDEOCON
    RIM GSM PREPAID RIMGSM
    UNINOR PREPAID UNINOR
    VODAFONE PREPAID VODAFONE
    VIRGIN PREPAID VIRGIN

    DTH Recharge Operator list with Keywords:

    DTH Operator Keyword
    BIG TV DTH BIGTV
    AIRTEL DTH AIRTELTV
    SUN TV DTH SUNTV
    DISH TV DTH DISHTV
    TATASKY DTH TATASKY
    VIDEOCON DTH VIDEOCONDTH

    Apart from Mobile SMS, you can also avail the Missed Call banking, IndusAlerts and Indus Mobile USSD services that is offered by IndusInd Bank.

    Registration Process:

    To avail the facilities provided by IndusInd Bank, you will have to link your mobile number with your account. All you have to do is send an SMS to the bank from your registered mobile number and then avail the mobile facility that is provided. You can also visit the nearest branch of IndusInd Bank to update your mobile number and have it linked to your bank account.

    BankBazaar Finance app:

    BankBazaar is the largest online portal that helps with your every financial need. You can apply for car loan and compare interest rates of different banks on bankbazaar.com. You can also check your eligibility for a car loan by entering your personal details that have been asked for. BankBazaar has a mobile app to help us with our banking needs which can be accessed through your cell phone. You can compare car loans offered by different banks, calculate you EMIs or each loan, and make an informed decision on the loan you desire. The BankBazaar app can be downloaded from Google Play Store.

    About IndusInd Bank:

    IndusInd Bank boasts of a being a new generation bank that was established in 1994 and was inaugurated by Manmohan Singh who was the Union Finance Minister. Apart from regular banking services that banks provide, IndusInd Bank also offers transactional, commercial, and electronic banking services to its prestigious customers. IndusInd Bank has over 1,000 branches and 1885 ATMs spread across the country. The bank also has representative offices that are located in London, Abu Dhabi, and Dubai.

    Car Loan Reviews

    • IndusInd Bank Car Loan
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from Indusind bank. It was a good process to get the loan. The rate of interest looked decent at that moment so I went ahead for the loan. I had been paying my EMI correctly every month for the last four years so I did not have any issues in between.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 19, 2018
    • IndusInd Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The interest rate offer by Indusind car loan department was 14 % ,I feel it is little high compared to others. But the loan disbursement was on time and they offer me with 5.98 lakhs as a loan amount for my Hyundai Xcent car. It was a average service from Indusind car loan team.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 09, 2018
    • IndusInd Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The bank approach is excellent with the Indus ind bank. The explanation of the product is excellent from the Indus ind bank. The customer support and the response is good here and they have supported me a lot to avail a car loan from them. The rate of interest and the charges are average with the Indus ind bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 07, 2018
    • IndusInd Bank Car Loan
      "Car loan from INDUSIND BANK"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from INDUSIND BANK . the approved loan amount was 5 lakhs . The rate of interest with the bank is 9 %. The total tenure was for 36 months with an EMI of 18000. The customer service and response during the application was good. The documentation part was really done well.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 01, 2018
    • IndusInd Bank Car Loan
      "Car loan with INDUSIND BANK LTD"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from INDUSIND BANK . the approved loan amount was 20 lakhs . The rate of interest with the bank is 9 %. The total tenure was for 36 months with an EMI of 50000. The customer service and response during the application was good. The documentation gone well.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 01, 2018
    • IndusInd Bank Car Loan
      "Faster approval"
      0.5 5.0/5 "Blown Away!"
      I took my car loan with Indusind Bank before 3 years and it was closed. I have purchased Swift car, they offered me 6L. The loan process was immediate. The rate of interest and charges are normal like other banks. It was easy to foreclosing my car loan. The documents are collected by the executive at doorstep.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 27, 2018
    • IndusInd Bank Car Loan
      "Recommedable car loan"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from INDUSIND BANK. The approved loan amount was 3 lakhs 20 thousand. The monthly EMI is 13500 for 3 years. The documentation process done well. i have already started paying my EMI. The interest rate is 11.5% with no processing fee.
      Was this review helpful? 4
      , bangalore
      Reviewed on Dec 19, 2017
    • IndusInd Bank Car Loan
      "GOOD"
      0.5 5.0/5 "Blown Away!"
      It been 3 months gone and 3 emis i have paid the the car i took from the INDUSIND Bank .i was given a Full approval on the amount i asked for from the bnak .the money got Disbursed in 1 days time that was one thing i liked . the Customer service was really good from the bank side . the Rate of interest was low as compared to other banks and the Processing fee was there but minimal as compared to other banks . the Customer service is really good i received form the bank side . the bank did not provide me Pre closure option actually they did not tell about that to me .
      Was this review helpful? 1
      , una
      Reviewed on Dec 01, 2017
    • IndusInd Bank Car Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My car loan was taken with INDUSIND bank which was taken 2.5 years back. The loan amount was 3 lakhs and the interest rate was just 7% which was very low than other banks in the market . I am satisfied with the customer service and responsiveness also. The pre closure is after 3 months . I had a very smooth loan process so my experience was satisfactory.
      Was this review helpful? 0
      , kolkata
      Reviewed on Nov 15, 2017
    • IndusInd Bank Car Loan
      "Whole Loan got approved within 2 days"
      0.5 5.0/5 "Blown Away!"
      Getting a Car has been one of my life's important to do thing, and this was made possible by the help of Indusind Bank. I got Rs.5 Lakhs from them as a Car Loan and the process involved with it is absolutely great. The whole procedure right from application submission to document collection to Loan approval was done within 2 days. The money got disbursed pretty easily too.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 06, 2017
    • IndusInd Bank Car Loan
      "Poor response by customer care"
      0.5 2.5/5 "Just OK"
      I want to settle my loan when I dial customer care no for my full and final payment detail but they don't gave me details every time they gave me reference no and told me that they arrange call back but no body call me I am very disappointed.plz help
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 02, 2017
    • IndusInd Bank Car Loan
      "Approachable bank"
      0.5 5.0/5 "Blown Away!"
      From INDUSIND BANK i have taken a car loan. I started paying my EMI. The total amount approved from the bank is 3 lakh 30 thousand. I paid 70000 as down payment. With in 1 day the amount got approved. That was really very fast and quick response.
      Was this review helpful? 0
      , thrissur
      Reviewed on Sep 22, 2017
    • IndusInd Bank Car Loan
      "Its Good"
      0.5 4.5/5 "Excellent!"
      Good experience with Indusind for the car loan, I purchased Swift dezire my loan amount was Rs. 5.5 lakhs but car value around 8.2 lakhs. I paid the down payment nearly 2.4 lakhs to the showroom dealer. Within a day Indusind have sanctioned the car loan. Rate of interest was also good.
      Was this review helpful? 0
      , khammam
      Reviewed on Sep 21, 2017
    • IndusInd Bank Car Loan
      "Good"
      0.5 4.0/5 "Great!"
      It was a great experience i had with INDUSLAND BANK while my car loan process . I took a loan of 6 lakhs and i got a rate of interest of 9.23% and the monthly EMI amount was rupees 7,610 . I got a loan period of 4 years and the most amazing part was i got a super offer by the bank that they didn't charge me the processing fee at all . The INDUSIND BANK a reliable and a real good customer friendly bank .
      Was this review helpful? 0
      , surat
      Reviewed on Sep 19, 2017
    • IndusInd Bank Car Loan
      "Excellent services & process"
      0.5 5.0/5 "Blown Away!"
      I visited Indusind Bank personally and applied for a car loan. On the first day I got to understand all the details about the loan. On the second day the executive came over to my place and collected my papers and verified the same with the bank manager. The process was done in three days in all and I got the loan. It was easy and quick and the interest rate and charges is normal. I did not go to the level of communicating about the repayment.
      Was this review helpful? 0
      , kolkata
      Reviewed on Aug 24, 2017
    • IndusInd Bank Car Loan
      "Fast Service"
      0.5 5.0/5 "Blown Away!"
      Overall time period for the car loan process is five days with Indusind bank. The bank approved my loan in short span of time and they sanctioned it promptly. I am very much happy with Indusind bank in terms of my car loan process because everything went good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Aug 24, 2017
    • IndusInd Bank Car Loan
      "Recommendable product"
      0.5 4.0/5 "Great!"
      I have purchased reused car, Indusind gave me good benefits, I have taken the loan amount of Rs.4 lakhs for tenure of 47 months, EMI is Rs.11,400 . They gave me reasonable interest rate and with low processing fee. I am very much happy about their service.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Aug 08, 2017
    • IndusInd Bank Car Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      Indus ind bank had disbursed my car loan within a span of 2 to 3 days of time. The customer service and the response provided by Indus Ind bank is really good. The rate of interest is nominal with Indus ind. The requested loan amount has been approved and I am very much happy with the loan amount too.
      Was this review helpful? 0
      , varanasi
      Reviewed on Jul 30, 2017
    • IndusInd Bank Car Loan
      "very good service"
      0.5 5.0/5 "Blown Away!"
      The Car loan got disbursed from Indus ind within 2 days of time. The rate of interest was low because I got a offer based on the company which I work. The customer service and the response was good with Indus ind bank. I am happy about the loan amount and satisfied with the service.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 05, 2017
    • IndusInd Bank Car Loan
      "Better service "
      0.5 5.0/5 "Blown Away!"
      The process went smooth with INDUSIND bank car loan. They just took a week time to disburse my loan. The customer service and the response with Indusind is good. The documentation was submitted in 2 days of time. The rate of interest was high with Indusind. I am happy with the loan amount, they can still increase the loan amount in future.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 07, 2017
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