If you really think about it, it's easier getting a loan for a car than a loan for bus fare!
  • IndusInd Bank Car Loan Customer Care is Rated as "Great!" by 145 Users

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    IndusInd Bank Car Loan Customer Care

    Customers of IndusInd Bank are offered a 24/7 customer service that meets the needs and requirements of their customers and ensures that customer satisfaction is met. IndusInd Bank offers a wide variety of auto financing solutions that can be used in purchasing a commercial or private vehicle. The documentation process is quite easy and simple and does not create a lot of hassle. The bank focuses a lot on customer service as a happy customer will almost guarantee their return to purchase other products.

    The bank also has dedicated a 24/7 customer service centre that will cater to the needs of every customer of IndusInd Bank.

    IndusInd Bank Customer Care Number:

    Customers can now reach out to IndusInd Bank for any service or assistance that they may require. All that a customer has to do is call the customer care number and voice out their problems.

    For all customers: 1860-500-5004, 022-44066666

    You can also send an email to reachus@indusind.com and NRI customers can reach the bank my sending an email to nri@indusind.com.

    An acknowledgement will be sent to your email address from the bank the moment you send you email to the bank.

    IndusInd Bank Nodal Officers:

    If the customer service offered by IndusInd Bank does not meet the needs and expectations of the customer, then they can contact the Nodal Officer of IndusInd Bank to have their queries addressed. You can contact the Nodal Officer directly by sending in your complaints to the Principal Nodal Officer whose main job is to ensure the implementation of complaint handling and customer service for the entire bank at the corporate level.

    • Ms. Anita Verghese

      Senior Vice President,

      Banking Operations IndusInd Bank Ltd. 701/801 Solitaire Corporate Park,

      167, Guru Hargovindji Marg, Andheri-Ghatkopar Link Road,

      Chakala Andheri (East), Mumbai - 400 093

      Email: nodal.officer@indusind.com

      BSNL & MTNL subscribers:1800 22 0061

      Other Subscribers: 1800 209 0061/022 44066666

      Fax: 022-6641 2318

    The bank has also appointed the following Senior Executives as Regional Nodal Officers whose main responsibility is to implement complaint handling and customer service at the Regional Level.

    Sl. No. Area of Operation Centre Regional Managers Address Email
    1 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Mr. Mandar Juvekar Landline: 079 61916706 Mobile: 9687640575 IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad - 380006 boiblahmed@indusind.com
    2 Karnataka Bengaluru Mr. Prabhu Sivaramakrishnan Landline: 080-45673123 IndusInd Bank Ltd, 4th Floor, No.87, Bull Temple Road, Basavanagudi, Bangalore - 560004 boiblbang@indusind.com
    3 Odisha Bhubaneswar Mr. Abhijit De Landline: 0674-2362646 Mobile: 7894404403 IndusInd Bank - Bhubaneswar Regional Office 1st Floor N-5 / 542 IRC Village Nayapalli Bhubaneswar - Odisha - 751015 boiblbhub@indusind.com
    4 Madhya Pradesh and Chattisgarh Bhopal Mr. Vikas Bhanpurkar Landline: 0755-2550288 IndusInd Bank Ltd, Regional Office, Plot no.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011 boiblbhop@indusind.com
    5 Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai Mr. Sivaraman Jayaraman Landline-04428346029 Mobile: 8939932665 115, G N Chetty Road, T Nagar, Chennai - 600001 boiblchen@indusind.com
    6 Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. Chandigarh Mr.Amit Sharma Landline: 0172 5213129 IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - 160018 boiblchand@indusind.com
    7 Andhra Pradesh and Telangana Hyderabad Mr. Anilkumar Tavvala Landline: 040-66595286 IndusInd Bank Ltd. #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016 boiblhyde@indusind.com
    8 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Mr. Sandeepan Bhattacharjee Land Line: 0361 2450049 Mobile: 8486038043 IndusInd Bank Ltd. Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata - 700016 boindusindbankguwa@indusind.com
    9 Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand Kanpur Mr.Deepak H Gupta Landline: 0522 4933943 Mobile: 9352203341 IndusInd Bank Ltd, Regional Office, 1st Floor, 628/10A, Faizabad Road Indiranagar, Lucknow - 226010 boiblkanp@indusind.com
    10 Rajasthan Jaipur Mr. Manish Mehta Landline: 0141-4182965 IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004 boibljai@indusind.com
    11 Maharashtra and Goa Mumbai Mr. Rakesh Ranjan Landline: 022-66412200/022-66412217 Fax: 022-6641 2318 IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai - 400093 boiblmahgoa@indusind.com
    12 West Bengal and Sikkim Kolkata Mr.KarunaKant Singh Landline: 033- 40813275 Mobile: 9830223231 IndusInd Bank Ltd. Saket, 44, Park Street, 6th Floor, Kolkata - 700016 boiblkol@indusind.com
    13 Bihar and Jharkhand Patna Mr.Abhijit Chowdary Landline: 0612-3035700 Mobile: 9874396633 IndusInd Bank Ltd, Regional Office, Markandey Complex, Gayatri Mandir Road, Kankarbag Patna - 800020 boiblpatna@indusind.com and abhijit.chowdhury@indusind.com
    14 Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) Thiruvananthapuram Mr. Madhu Mathews Landline: 0471-4100811 IndusInd Bank Ltd, Thiruvananthapuram Branch, Vellayambalam - Sasthamangalam Road, Sashthamangalam P.O, Thiruvananthapuram boiblthiruv@indusind.com
    15 Delhi, Jammu and Kashmir New Delhi I Mr. Rajesh Kumar Mahajan Landline: 011 49522500 Ext 519 IndusInd bank Ltd, Vasant Kunj Office T3 T0 T8, 3rd Floor, Vasant Square Mall, Vasant Kunj, New Delhi - 110070 boibldelhi@indusind.com
    16 Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Delhi II Mr. Rajesh Kumar Mahajan Landline: 011 49522500 Ext 519 IndusInd Bank Ltd, Vasant Kunj Office T3 T0 T8, 3rd Floor, Vasant Square Mall, Vasant Kunj, New Delhi - 110070 boibldelhi@indusind.com
    17 Uttarakhand and seven districts of Uttar Pradesh viz. Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Dehradun Mr. Amit V Jain Landline: 0121-2603447 Mobile: 9839111540 IndusInd Bank Ltd. Meerut Branch, Ground Floor, “Tyagi Market”, no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh - 250004 -
    18 Jharkhand Ranchi Mr. Abhijit Chowdhury Landline: 0612 3035700 Mobile: 9874396633 IndusInd Bank Ltd, Regional Office, Gayatri Mandir Road, Kankarbag Patna - 800001 boiblpatna@indusind.com and abhijit.chowdhury@indusind.com
    19 Chattisgarh Raipur Mr.Brajesh Tiwari Landline: 0771-4024918 Mobile: 7566282282 IndusInd Bank Ltd., Colors Mall, Gr Mall, NH 43, Pachpadi naka Raipur - 492006 -
    20 J&K Jammu Mr. Gaurav Arora Landline: 0191-2470248 Mobile: 8716910000 IndusInd Bank Ltd, Gupta Towers, Bahu Plaza Rail Head Complex Jammu 180004 -

    IndusInd Bank Car Loan Customer Care SMS:

    The SMS Banking service provided by IndusInd Bank allows customers to access their accounts and IndusInd Bank car loan details at anytime and anywhere around the world. The SMS Banking facility allows a customer to get details about their loan instantly.

    You can use the facility to even recharge your mobile phone and DTH connection.

    Send an SMS with the keyword mentioned below to 9212299955

    Service Required SMS format
    Recharge DTH Connection DTH <space> SUBSCRIBER ID <space> OPERATOR NAME <space> RECHARGE AMT Last 4 digits of debit card
    Recharge Mobile Number MOB <space> 10-DIGIT MOBILE NO <space> TELECOM OPERATOR NAME <space> RECHARGE AMT <space> Last 4 digits of debit card

    Mobile Recharge Operators along with a list of keywords:

    Mobile Operator Keyword for SMS
    AIRTEL PREPAID AIRTEL
    AIRCEL PREPAID AIRCEL
    TATA DOCOMO PREPAID DOCOMO
    IDEA PREPAID IDEA
    MTNL MUMBAI PREPAID MTNLMUMBAI
    BSNL PREPAID BSNL
    MTNL DELHI PREPAID MTNLDELHI
    RIMCDMA PREPAID RIMCDMA
    MTS PREPAID MTS
    TATA INDICOM PREPAID INDICOM
    VIDEOCON PREPAID VIDEOCON
    RIM GSM PREPAID RIMGSM
    UNINOR PREPAID UNINOR
    VODAFONE PREPAID VODAFONE
    VIRGIN PREPAID VIRGIN

    DTH Recharge Operator list with Keywords:

    DTH Operator Keyword
    BIG TV DTH BIGTV
    AIRTEL DTH AIRTELTV
    SUN TV DTH SUNTV
    DISH TV DTH DISHTV
    TATASKY DTH TATASKY
    VIDEOCON DTH VIDEOCONDTH

    Apart from Mobile SMS, you can also avail the Missed Call banking, IndusAlerts and Indus Mobile USSD services that is offered by IndusInd Bank.

    Registration Process:

    To avail the facilities provided by IndusInd Bank, you will have to link your mobile number with your account. All you have to do is send an SMS to the bank from your registered mobile number and then avail the mobile facility that is provided. You can also visit the nearest branch of IndusInd Bank to update your mobile number and have it linked to your bank account.

    BankBazaar Finance app:

    BankBazaar is the largest online portal that helps with your every financial need. You can apply for car loan and compare interest rates of different banks on bankbazaar.com. You can also check your eligibility for a car loan by entering your personal details that have been asked for. BankBazaar also has a mobile app to help us with our banking needs which can be accessed through your cell phone. You can compare car loans offered by different banks, calculate your EMIs for each loan, and make an informed decision on the loan you desire. The BankBazaar app can be downloaded from Google Play Store.

    About IndusInd Bank:

    IndusInd Bank boasts of a being a new generation bank that was established in 1994 and was inaugurated by Manmohan Singh who was the Union Finance Minister. Apart from regular banking services that banks provide, IndusInd Bank also offers transactional, commercial, and electronic banking services to its prestigious customers. IndusInd Bank has over 1,000 branches and 1885 ATMs spread across the country. The bank also has representative offices that are located in London, Abu Dhabi, and Dubai.

    Car Loan Reviews

    • IndusInd Bank Car Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this loan almost seven years back and the process in getting this loan was pretty much easy. The loan amount has been good and the interest rate with them has been nominal as well. There has not been any additional charges made by them and there was a help from their customer support team as well.
      Was this review helpful? 1
      , bangalore
      Reviewed on Mar 20, 2019
    • IndusInd Bank Car Loan
      "Very Convenient"
      0.5 5.0/5 "Blown Away!"
      MY friend is working with Indusind he have coordinated for the car loan product, they sanctioned on price of the car. I purchases swift dezire car and it has tenure period of five years. The interest rate is attractive but I am satisfied with loan process.
      Was this review helpful? 1
      , erode
      Reviewed on Mar 05, 2019
    • IndusInd Bank Car Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I do have a car loan in Induslnd Bank. The interest rate is nominal. The customer service is not up to the mark which has to be improved. They have charged a processing fee which was bit high compared to others. The loan duration is 5 years. I made down payment of 3.5L and took 7L to purchase i20 car.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Feb 28, 2019
    • IndusInd Bank Car Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      Recently I took car loan from Indusind bank, they gave me good interest as compared to others . I have purchased Swift dezire, the loan process was good. On time the car was delivered, the processing fee was nominal. I took the loan for 5 years of duration.
      Was this review helpful? 2
      , chennai
      Reviewed on Feb 26, 2019
    • IndusInd Bank Car Loan
      "Looking for less interest rate"
      0.5 4.0/5 "Great!"
      My car loan experience was good with Indusind bank and it was closed few days back. The loan amount was sufficient and the rate of interest was little high when compared to others. I preclosed this loan after 1 year and there were no preclosure charges.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Feb 20, 2019
    • IndusInd Bank Car Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      I closed my Indusind bank car loan, I took this to purchase the ALTO car, the loan interest was okay at the time. I submitted my papers and taken loan through showroom, the bank customer care is good and coordinated well with me on my loan process.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Feb 18, 2019
    • IndusInd Bank Car Loan
      "No issues in the car loan"
      0.5 4.0/5 "Great!"
      I have purchased my car loan by using the indusind. Since showroom people has suggested me about the indusind bank, i have selected them. The documentation process is the minimal. The sanctioned letter has given on the same day. Processing fee was there and interest rate was convenient.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Feb 03, 2019
    • IndusInd Bank Car Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have purchased a car loan from indusind bank, because they have provided me a good interest rate ,they have charged me rate of interest up to 14% which was nominal,and the loan amount they have given me was sufficient. and they have charged me processing fee which was nominal, now i have closed this loan by pay pre-closure.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jan 31, 2019
    • IndusInd Bank Car Loan
      "Good Car Loan"
      0.5 3.0/5 "Satisfactory"
      I have purchased a car loan from indusind because they have provided me a good interest rate offers. I have got the loan amount of Rs. 3 lakhs and they have sanctioned the loan on the same day. The documentation process was normal. There is no processing fee.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 24, 2019
    • IndusInd Bank Car Loan
      "High Interest Charges"
      0.5 4.0/5 "Great!"
      My brother has taken a car loan with Indusind Bank and i was a co-applicant. The interest rates which they have for this loan is pretty much hire. It would be good if the interest rates comes down . At the time of applying there was a bit delay as things did not go well and later when i joined as co applicant things were taken care.
      Was this review helpful? 0
      , chennai
      Reviewed on Dec 19, 2018
    • IndusInd Bank Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with IndusInd bank and the experience was good, the process was smooth and i received my loan amount on time. Customer service was good and they followed up on time. The rate of interest was nominal and the tenure period for this loan is 3 years.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Nov 16, 2018
    • IndusInd Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have been using my car loan with Indusind bank a long back, i have took this loan from my native and there service was up to the mark and they have charged nominal rate of interest to me and through showroom only i got this car loan and there customer support team is good they are very co-operative with me and i have closed this loan .
      Was this review helpful? 2
      , chennai
      Reviewed on Nov 15, 2018
    • IndusInd Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My car loan experience was good with Indusind bank, the loan amount was for Rs 6.5 lacs with nominal interest rate. The process was smooth and i received my loan amount on time. Customer service was good and they responded on time. The tenure period for this loan is 3.5 years.
      Was this review helpful? 6
      , hyderabad
      Reviewed on Oct 09, 2018
    • IndusInd Bank Car Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've taken a Used Car loan from the IndusInd bank for 3 lacs, interest rate was high. The whole application process was easy and hassle free. It has been a good experience with the Car loan from IndusInd bank.
      Was this review helpful? 1
      , coimbatore
      Reviewed on Aug 23, 2018
    • IndusInd Bank Car Loan
      "Process is good"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan for a commercial vehicle from Indusind bank. The process is good and I received the loan on time. The rate of interest and processing charges is normal. The after loan services is also good. In all there has been no hassles.
      Was this review helpful? 5
      , hyderabad
      Reviewed on Aug 17, 2018
    • IndusInd Bank Car Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      Got my car loan from Indusind bank , where the rate of interest is nominal one . They took 5 days for approval and documentation. Where i use to pay monthly through ecs for 5 years . And there is no processing fees.Overall am satisfied with personal loan from hdfc.
      Was this review helpful? 1
      , chennai
      Reviewed on Jul 25, 2018
    • IndusInd Bank Car Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I got car loan from Indusind bank , their rate of interest is nominal one based on the market price and am satisfied with it For documentation and approval their customer service took 10-15 days for whole thing. Making the payments through ecs and there is no charges for transaction. I have chosen tenure period of 30 months .
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 17, 2018
    • IndusInd Bank Car Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have four wheeler loan with the Indusind bank and the interest rate is around 9%. The processing charges were not really good. The loan amount got disbursed within four days of time. Everything is good one with the Indusind bank and there are no issues on it.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 23, 2018
    • IndusInd Bank Car Loan
      "Easy to get loan from indusind"
      0.5 4.0/5 "Great!"
      I have bought a swift desire car by using the car loan from Indusind bank. They have offered me a car loan around 5 lakhs. For that they offered me interest of 8.5%. I used to make the EMI of 14000. Through Auto debit i used to make the payment. I have bought the loan for 2 years back. Overall, i'm satisfied with the car loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 22, 2018
    • IndusInd Bank Car Loan
      "Good Service"
      0.5 4.5/5 "Excellent!"
      I took a car loan from the IndusInd Bank for 6 Lac, I got the loan amount with in 1 week. I applied at the branch. The whole application process was easy and hassle free. The interest rate is nominal when comparing to other banks in the market. So far it has been a very good experience with the bank and their services.
      Was this review helpful? 1
      , pune
      Reviewed on Jun 14, 2018
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