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  • IndusInd Bank Car Loan Customer Care is Rated as "Great!" by 133 Users

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    IndusInd Bank Car Loan Customer Care

    Customers of IndusInd Bank are offered a 24/7 customer service that meets the needs and requirements of their customers and ensures that customer satisfaction is met. IndusInd Bank offers a wide variety of auto financing solutions that can be used in purchasing a commercial or private vehicle. The documentation process is quite easy and simple and does not create a lot of hassle. The bank focuses a lot of customer service as a happy customer will almost guarantee their return to purchase other products.

    The bank has also dedicated a 24/7 customer service centre that will cater to the needs of every customer of IndusInd Bank.

    IndusInd Bank Customer Care Number:

    Customers can now reach out to IndusInd Bank for any service or assistance that they may require. All that a customer has to do is call the customer care number and voice out your problems.

    For all customers: 1860-500-5004, 022-44066666

    You can also send an email to reachus@indusind.com and NRI customers can reach the bank my sending an email to nri@indusind.com.

    An acknowledgement will be sent to your email address from the bank the moment you send you email to the bank.

    IndusInd Bank Nodal Officers:

    If the customer service offered by IndusInd Bank does not meet the needs and expectations of the customer, then they can contact the Nodal Officer of IndusInd Bank to have their queries addressed. You can contact the Nodal Officer directly by sending in your complaints to the Principal Nodal Officer whose main job is to ensure the implementation of complaint handling and customer service for the entire bank at the corporate level.

    • Ms. Anita Verghese

      Senior Vice President,

      Banking Operations IndusInd Bank Ltd. 701/801 Solitaire Corporate Park,

      167, Guru Hargovindji Marg, Andheri-Ghatkopar Link Road,

      Chakala Andheri (East), Mumbai - 400 093

      Email: nodal.officer@indusind.com

      BSNL & MTNL subscribers:1800 22 0061

      Other Subscribers: 1800 209 0061/022 44066666

      Fax: 022-6641 2318

    Apply for Car Loan Online

    The bank has also appointed the following Senior Executives as Regional Nodal Officers whose main responsibility is to implement complaint handling and customer service at the Regional Level.

    Sl. No. Area of Operation CentreRegional ManagersContact DetailsEmail
    1 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Mr. Mandar Juvekar Landline: 0793061 8035 Mobile: 9687640575 boiblahmed@indusind.com
    2 Karnataka Bengaluru Mr. Prabhu Sivaramakrishnan Landline: 080 -30082662 boiblbang@indusind.com
    3 Odisha Bhubaneswar Mr. Abhijit De Landline: 0674-2362646 Fax no.: 0674-2362652 boiblbhub@indusind.com
    4 Madhya Pradesh and Chattisgarh Bhopal Mr. Vikas Bhanpurkar Landline: 0755-2550288 boiblbhop@indusind.com
    5 Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai Mr. Sivaraman Jayaraman Landline-04428346029 Mobile: 8939932665 boiblchen@indusind.com
    6 Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. Chandigarh Mr. Manoj Sehgal Landline: 0172 5213129 Mobile: 8283845352 boiblchand@indusind.com
    7 Andhra Pradesh and Telangana Hyderabad Mr. Anilkumar Tavvala Landline: 040-40916108 boiblhyde@indusind.com
    8 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Mr. Sandeepan Bhattacharjee Land Line: 0361 2450049 Mobile: 8486038043 boindusindbankguwa@indusind.com
    9 Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand Kanpur Mr. Shashi Karan Nath Singh Landline: 0522 4933943 Mobile: 9648260333 Fax no.: 0522 4933932 boiblkanp@indusind.com
    10 Rajasthan Jaipur Mr. Manish Mehta Landline: 0141-4182965 Fax: 0141-2387084 boibljai@indusind.com
    11 Maharashtra and Goa Mumbai Mr. Rakesh Ranjan Landline: 022-66412200/022 66412217 Fax: 022-6641 2318 boiblmahgoa@indusind.com
    12 West Bengal and Sikkim Kolkata Mr. Manikantan Iyer Landline: 033- 30073382 Fax: 033-22896206 boiblkol@indusind.com
    13 Bihar and Jharkhand Patna Mr. Karuna Kant Singh Landline: 0612-2500119 Fax no.: 0612-2500938 boiblpatna@indusind.com
    14 Delhi, Jammu and Kashmir and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh. Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) New Delhi Mr. Sashikant Panda Landline: 011-49522518 Fax No: 011-46067596 boibldelhi@indusind.com
    15 Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) Thiruvananthapuram Mr. Madhu Mathews Landline: 0471-4100811 Mobile: 919846265656 boiblthiruv@indusind.com

    IndusInd Bank Car Loan Customer Care SMS:

    The SMS Banking service provided by IndusInd Bank allows customers to access their accounts and IndusInd Bank car loan details at anytime and anywhere around the world. The SMS Banking facility allows a customer to get details about their loan instantly.

    You can use the facility to even recharge your mobile phone and DTH connection.

    Send an SMS with the keyword mentioned below to 9212299955

    Service RequiredSMS format
    Recharge DTH Connection DTHSUBSCRIBER IDOPERATOR NAMERECHARGE AMT Last 4 digits of debit card
    Recharge Mobile Number MOB10-DIGIT MOBILE NOTELECOM OPERATOR NAMERECHARGE AMTLast 4 digits of debit card

    Mobile Recharge Operators along with a list of keywords:

    Mobile OperatorKeyword for SMS
    AIRTEL PREPAID AIRTEL
    AIRCEL PREPAID AIRCEL
    TATA DOCOMO PREPAID DOCOMO
    IDEA PREPAID IDEA
    MTNL MUMBAI PREPAID MTNLMUMBAI
    BSNL PREPAID BSNL
    MTNL DELHI PREPAID MTNLDELHI
    RIMCDMA PREPAID RIMCDMA
    MTS PREPAID MTS
    TATA INDICOM PREPAID INDICOM
    VIDEOCON PREPAID VIDEOCON
    RIM GSM PREPAID RIMGSM
    UNINOR PREPAID UNINOR
    VODAFONE PREPAID VODAFONE
    VIRGIN PREPAID VIRGIN

    DTH Recharge Operator list with Keywords:

    DTH OperatorKeyword
    BIG TV DTH BIGTV
    AIRTEL DTH AIRTELTV
    SUN TV DTH SUNTV
    DISH TV DTH DISHTV
    TATASKY DTH TATASKY
    VIDEOCON DTH VIDEOCONDTH

    Apart from Mobile SMS, you can also avail the Missed Call banking, IndusAlerts and Indus Mobile USSD services that is offered by IndusInd Bank.

    Registration Process:

    To avail the facilities provided by IndusInd Bank, you will have to link your mobile number with your account. All you have to do is send an SMS to the bank from your registered mobile number and then avail the mobile facility that is provided. You can also visit the nearest branch of IndusInd Bank to update your mobile number and have it linked to your bank account.

    BankBazaar Finance app:

    BankBazaar is the largest online portal that helps with your every financial need. You can apply for car loan and compare interest rates of different banks on bankbazaar.com. You can also check your eligibility for a car loan by entering your personal details that have been asked for. BankBazaar has a mobile app to help us with our banking needs which can be accessed through your cell phone. You can compare car loans offered by different banks, calculate you EMIs or each loan, and make an informed decision on the loan you desire. The BankBazaar app can be downloaded from Google Play Store.

    About IndusInd Bank:

    IndusInd Bank boasts of a being a new generation bank that was established in 1994 and was inaugurated by Manmohan Singh who was the Union Finance Minister. Apart from regular banking services that banks provide, IndusInd Bank also offers transactional, commercial, and electronic banking services to its prestigious customers. IndusInd Bank has over 1,000 branches and 1885 ATMs spread across the country. The bank also has representative offices that are located in London, Abu Dhabi, and Dubai.

    Car Loan Reviews

    • IndusInd Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My car loan experience was good with Indusind bank, the loan amount was for Rs 6.5 lacs with nominal interest rate. The process was smooth and i received my loan amount on time. Customer service was good and they responded on time. The tenure period for this loan is 3.5 years.
      Was this review helpful? 4
      , hyderabad
      Reviewed on Oct 09, 2018
    • IndusInd Bank Car Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've taken a Used Car loan from the IndusInd bank for 3 lacs, interest rate was high. The whole application process was easy and hassle free. It has been a good experience with the Car loan from IndusInd bank.
      Was this review helpful? 1
      , coimbatore
      Reviewed on Aug 23, 2018
    • IndusInd Bank Car Loan
      "Process is good"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan for a commercial vehicle from Indusind bank. The process is good and I received the loan on time. The rate of interest and processing charges is normal. The after loan services is also good. In all there has been no hassles.
      Was this review helpful? 5
      , hyderabad
      Reviewed on Aug 17, 2018
    • IndusInd Bank Car Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      Got my car loan from Indusind bank , where the rate of interest is nominal one . They took 5 days for approval and documentation. Where i use to pay monthly through ecs for 5 years . And there is no processing fees.Overall am satisfied with personal loan from hdfc.
      Was this review helpful? 1
      , chennai
      Reviewed on Jul 25, 2018
    • IndusInd Bank Car Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I got car loan from Indusind bank , their rate of interest is nominal one based on the market price and am satisfied with it For documentation and approval their customer service took 10-15 days for whole thing. Making the payments through ecs and there is no charges for transaction. I have chosen tenure period of 30 months .
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 17, 2018
    • IndusInd Bank Car Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have four wheeler loan with the Indusind bank and the interest rate is around 9%. The processing charges were not really good. The loan amount got disbursed within four days of time. Everything is good one with the Indusind bank and there are no issues on it.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 23, 2018
    • IndusInd Bank Car Loan
      "Easy to get loan from indusind"
      0.5 4.0/5 "Great!"
      I have bought a swift desire car by using the car loan from Indusind bank. They have offered me a car loan around 5 lakhs. For that they offered me interest of 8.5%. I used to make the EMI of 14000. Through Auto debit i used to make the payment. I have bought the loan for 2 years back. Overall, i'm satisfied with the car loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 22, 2018
    • IndusInd Bank Car Loan
      "Good Service"
      0.5 4.5/5 "Excellent!"
      I took a car loan from the IndusInd Bank for 6 Lac, I got the loan amount with in 1 week. I applied at the branch. The whole application process was easy and hassle free. The interest rate is nominal when comparing to other banks in the market. So far it has been a very good experience with the bank and their services.
      Was this review helpful? 1
      , pune
      Reviewed on Jun 14, 2018
    • IndusInd Bank Car Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from IndusInd bank and my experience was good, the loan amount was based on my requirement and the rate of interest was comparatively low. Customer service was good with this bank and the tenure for this loan is 3 years. My payment is auto deducted through ECS.
      Was this review helpful? 1
      , chennai
      Reviewed on Jun 13, 2018
    • IndusInd Bank Car Loan
      "Better service"
      0.5 5.0/5 "Blown Away!"
      The Indus ind bank has approved my car loan within 8 days of time and they disbursed the loan amount within the time period. The customer support service is good with the Indus ind bank . The rate of interest and the charges are average with the Indus ind bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 22, 2018
    • IndusInd Bank Car Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with Indusind Bank. The customer services are good and they are responsive. They completed the process on time and the best was they offered a lower rate of interest. I got a rate around 13% and the processing charges are normal.
      Was this review helpful? 0
      , shimoga
      Reviewed on Mar 08, 2018
    • IndusInd Bank Car Loan
      "Good service"
      0.5 3.5/5 "Pretty good"
      I have taken a Car loan with IndusInd bank and my loan experience was very good. The loan amount was for Rs 10.5 lakhs with the rate of interest of 11% which is nominal when compared to all other banks. Customer service was good and they collected documents on time. My loan amount was based on the on-road price. The tenure of this loan is 5 years and they charge 2.5% on preclosure and part payment.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 26, 2018
    • IndusInd Bank Car Loan
      "Smooth process"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from Indusind Bank and it was a smooth process. The customer services was good, my documentation was collected on time and the process was also convenient. The rate of interest and processing charges is also normal. Overall good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 23, 2018
    • IndusInd Bank Car Loan
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from Indusind bank. It was a good process to get the loan. The rate of interest looked decent at that moment so I went ahead for the loan. I had been paying my EMI correctly every month for the last four years so I did not have any issues in between.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Feb 19, 2018
    • IndusInd Bank Car Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The interest rate offer by Indusind car loan department was 14 % ,I feel it is little high compared to others. But the loan disbursement was on time and they offer me with 5.98 lakhs as a loan amount for my Hyundai Xcent car. It was a average service from Indusind car loan team.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 09, 2018
    • IndusInd Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The bank approach is excellent with the Indus ind bank. The explanation of the product is excellent from the Indus ind bank. The customer support and the response is good here and they have supported me a lot to avail a car loan from them. The rate of interest and the charges are average with the Indus ind bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 07, 2018
    • IndusInd Bank Car Loan
      "Car loan from INDUSIND BANK"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from INDUSIND BANK . the approved loan amount was 5 lakhs . The rate of interest with the bank is 9 %. The total tenure was for 36 months with an EMI of 18000. The customer service and response during the application was good. The documentation part was really done well.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 01, 2018
    • IndusInd Bank Car Loan
      "Car loan with INDUSIND BANK LTD"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from INDUSIND BANK . the approved loan amount was 20 lakhs . The rate of interest with the bank is 9 %. The total tenure was for 36 months with an EMI of 50000. The customer service and response during the application was good. The documentation gone well.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 01, 2018
    • IndusInd Bank Car Loan
      "Faster approval"
      0.5 5.0/5 "Blown Away!"
      I took my car loan with Indusind Bank before 3 years and it was closed. I have purchased Swift car, they offered me 6L. The loan process was immediate. The rate of interest and charges are normal like other banks. It was easy to foreclosing my car loan. The documents are collected by the executive at doorstep.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 27, 2018
    • IndusInd Bank Car Loan
      "Recommedable car loan"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan from INDUSIND BANK. The approved loan amount was 3 lakhs 20 thousand. The monthly EMI is 13500 for 3 years. The documentation process done well. i have already started paying my EMI. The interest rate is 11.5% with no processing fee.
      Was this review helpful? 5
      , bangalore
      Reviewed on Dec 19, 2017
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